Hi,
When I check on my test site adding this to the top of my child theme, or parent right after if( ! defined( ‘ABSPATH’ ) ) { exit; } prevents entypo-fontello-enfold.woff2 from loading:
function avf_custom_font_display( $font_display, $font_name )
{
if( 'entypo-fontello' == $font_name )
{
return 'swap';
}
return $font_display;
}
add_filter( 'avf_font_display', 'avf_custom_font_display', 10, 2 );
If you still have some css calling the entypo-fontello font, such as the submenu-indicator, you will need to override the css like this:
.html_av-submenu-hidden .av-submenu-indicator:before {
content: ">";
font-family: svg_entypo-fontello;
}
Best regards,
Mike
Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.
Best regards,
Mike
Yes — and what I mean by that is that you can achieve consistent column heights even without using display: table.
By the way, I’ve never understood why Enfold chose this method instead of using a true flex layout.
Hi,
I’m not sure what is going wrong on your site, but it doesn’t seem theme related. When the Enfold parent theme is active and no plugins are activate then there are error messages coming from Tinymce which is WordPress core, and when a default WordPress theme is activate then I see the error message in the screenshot in private. The problem might be related to the must-use plugins on your site, but I can’t say for sure. I would suggest that you reach out to your hosting provider for clarification on that.
Best regards,
Rikard
Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.
Best regards,
Mike
Hey magootim,
Could you try updating the theme to the latest version (7.1.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please post admin WordPress login details in private so that we can have a closer look at your site.
Best regards,
Rikard
Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.
Best regards,
Mike
Good afternoon. I have a site built on your wonderful Enfold theme.
We have the Timeline Element and it only displays the first two correctly and then drops off the rest more like just text.
THINGS I HAVE ALREADY DONE:
– Reinstalled Enfold
– Isolated the timeline on a new page to eliminate so other issue on the original page
Here is the text page with just the timeline element – https://www.georgiawritersmuseum.org/timeline-test/
The original page with it is – https://www.georgiawritersmuseum.org/voices-and-votes/
They want a horizontal timeline that maybe scrolls but either way, something else is going on.
I am making you a login see below.
Thanks for any help you can provide.
Chris
Dear Rikard,
I’m following up on this as I’ve tried to use Layout Builder from Enfold theme options as suggested to create a new custom layout, but I haven’t figured out how to implement this type of layout on the product page.
I’ve also tried the Advanced Layout Editor from the product page backend, but the final outcome overwrites all fields (price, short description, etc.) only partially displaying the elements inserted with the Editor (and I used them all just to check what happened). Apparently, these fields cannot inherit the WooCommerce elements used to customize the product itself.
In short, I’m not really finding a way to customize the product layout and would like to know if there’s any guidance material available to me in the documentation provided when I purchased your theme.
This said and going back to my original request, I’ve seen in your support forum that you can either provide codes to implement in functions.php or help users achieve the outcomes intended, and I’d like to know if purchasing a new license would allow me to receive prompt support by your team to customize product page layout. If not so, could you please advise who I can reach out to for further clarifications?
Thank you
Silvia
Hey webzies,
Thank you for the inquiry.
It looks like the critical error is caused by the create_function() in your child theme. This function was deprecated in php 7.2 and completely removed in PHP 8.0, which is why switching to PHP 8.1 triggers a fatal error.
You’ll need to replace any instances of create_function() in your child theme. Since this change is in your child theme and not Enfold core, you’ll need to make those updates yourself. You can search your child theme files for “create_function” to locate all instances.
Let us know if the issue persists after making those changes.
Best regards,
Ismael
Hey paulgross,
Thank you for the inquiry.
This is expected behavior. The tab element in Enfold uses anchor-based navigation (hash URLs), so clicking a tab only toggles the content on the current page. When you navigate to a detail entry URL like https://cprn.org/about-us/entry/200578/, the tab section from the parent page is no longer present, so clicking a tab just appends the hash to the current URL without redirecting back.
To get the behavior you’re looking for, the tab links on the detail page would need to redirect back to the parent page with the appropriate hash (e.g., https://cprn.org/about-us/#board). This would require custom js or modifications to the view template.
One approach is to override the tab click behavior using a small js snippet in your child theme:
add_action( 'wp_footer', function() {
?>
<script>
jQuery(document).ready(function($) {
$('.tabcontainer .tab_titles .tab').on('click', function() {
if (window.location.href.indexOf('/entry/') !== -1) {
var hash = $(this).data('fake-id');
window.location.href = 'https://cprn.org/about-us/' + hash;
}
});
});
</script>
<?php
} );
This checks whether the user is on a detail entry URL and redirects them back to the parent page with the correct tab hash instead of just appending it. Another thing that might help is to create a custom layout that you can apply to multiple pages.
— https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/
— https://kriesi.at/documentation/enfold/custom-element-templates/
Let us know how it goes
Best regards,
Ismael
This reply has been marked as private.
Hi,
Thanks Guenni007 for helping. If you have further questions please open a new thread and we will try to help. Thanks for using Enfold.
Best regards,
Mike
Hi,
Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.
Best regards,
Mike
Hi,
Thanks for the update. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
you see that image here:
https://kriesi.at/support/topic/making-the-logo-bigger-2/#post-1496150
do not make it by mikes css – just use these settings on Enfold Header Options. Choose on the right custom pixel value – then the hidden input field will show – and enter 200px there – thats all.
put this to your quick css:
( or @media only screen and (min-width: 768px) {
@media only screen and (min-width: 990px) {
#top #menu-item-logo a {
display: inline-block;
transform-origin: center top;
}
#top #menu-item-logo img {
max-height: 200px;
height: 100%;
position: relative;
top: 50%;
transform: translateY(-50%);
}
}
after that you can decide to have more or less shrink-faktor on:

Hi,
I have problems when updating my php version of the server to php 8.1. I already deactivated the plugin and switched to twenty twenty, the update works. If i activate Enfold theme i get a critical error.
Hope you could please help me out!
I am trying to remove a legacy Meta Pixel script that is hard-coded somewhere on my site, but it is not in the ‘Google Services’ box or the ‘Quick CSS’ area, or the meta plug in.
Could you please check if this script is hooked into the wp_head via the theme’s functions.php or if there is a specific ‘Integration’ or ‘Header’ setting I am missing? I need to ensure only my new Pixel ID is firing.
I cannot see the editor option in the Enfold appearance drop down.
See private content for ids
-
This topic was modified 1 week, 6 days ago by
JennyGr.
Silvia SocinoviGuest
Hi, I’m using Enfold on my website and now I need to customize the layout of WooCommerce product page. My license is now expired, but before purchasing a new one, I’d like to know if this would allow me to receive support to do one of the following actions:
1. have full-width tabs section below product form
2. include info for customers (how it works, payment methods, etc.) below product image
If you can confirm you can actually help me out, I’ll buy a new license right away.
Thank you
Silvia
Hi,
Sorry for the delay in my answer, I’ve been extremely busy with work.
It’s even worse than I thought : I did a reset to default settings on Enfold, tried again : each time I do a modification on the page I was working on, the banner and setting appear correctly on the browser I’m working on but everything is mashed up if I change browser…
I’ve put the website off and ” under construction”.
If you guys can help me, I’m adding the access infos in private.
In advance, thanks a lot.
i guess that these few icons (Entypo Fontello Enfold (Default)) are needed inside the enfold admin settings

allthough there is an entypo-fontello-enfold/charmap-svg.php for those icons
Hi team,
I’ve replaced all instances of legacy icon fonts with the new SVG versions, but the icon font file (/entypo-fontello-enfold/entypo-fontello-enfold.woff2) still loads – what is the reason for this and is there a way to prevent this?
Please see private
Thanks.
Hey famerise,
Glad to know the issue has been resolved.
To avoid conflicts, make sure the same optimization tasks are not being handled by both plugins at the same time. We recommend disabling file compression in Enfold > Performance > File Compression and let SiteGround Optimizer handle that instead. If you notice any issues, try to disable the “Combine CSS” and “Combine JS” options in SiteGround Optimizer first.
For more details, please refer to the SiteGround Optimizer documentation.
— https://www.siteground.com/tutorials/wordpress/speed-optimizer/frontend-optimization/#combine-css-and-js-files
Please feel free to open a new thread if you have more questions.
Have a nice day.
Best regards,
Ismael
Hi,
Thank you for the update.
To check your theme version, go to Appearance > Themes and click the Enfold theme thumbnail. The version number should appear there. Please make sure you are on the latest version (7.1.4).

Looks like your site has two-factor authentication enabled — asking for a 9-digit code. Could you temporarily disable that so we can log in, or alternatively clone the site to a staging environment and share the staging URL and credentials instead?
Let us know once that’s done and we’ll investigate further.
Best regards,
Ismael
Hi Ismael,
Thanks for your response.
I cannot see what version it is under Appearance > Themes; it just says Enfold installed.
I have gone to Enfold > Performance > File Compression, disabled the CSS and JS file compression options, saved the settings, then purged the cache and reloaded the page editor, but the issue still persists.
Please advise on the next steps.
Thanks!
next : on Enfold – Main menu – “Menu Items For Mobile” have a look if it is possible to switch to burger at 768px

Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.
Best regards,
Mike
@media only screen and (min-width: 990px) {
#top #menu-item-logo a {
display: inline-block;
transform-origin: center top;
}
#top #menu-item-logo img {
max-height: 150px;
height: 100%;
position: relative;
top: 50%;
transform: translateY(-50%);
}
}
synchronise the max-height : 150px to what you have determined in the header enfold start height options.
Hi,
This is a sidebar widget:

You can remove the widget shortcode or use this css to hide it:
.single-product .sidebar #block-7 {
display: none;
}
Let us know if this helps, if you have any further questions please open a new thread and we will try to help, we ask that each thread stays on one topic to be easier for everyone.
Best regards,
Mike
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard