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Search Results
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Topic: UPDATE php Version
In reply to: WooCommerce Features not working
Hi,
WooCommerce filter to our home page.
Please note that the default Woocommerce filters or widgets will only display on standard product pages or templates, such as product category pages or the base shop page. They will not display on custom pages, such as your homepage. This behavior is determined by the widget function, which we don’t have control over. You may need to look for a custom solution if you want to display filters on the homepage.
For the single product page, please try to follow these steps: https://kriesi.at/support/topic/enfold-sidebar-on-single-product-pages/#post-1162484
Best regards,
IsmaelIn reply to: Contact form has stopped working on several websites
Hey Andrew,
Thank you for the inquiry.
Have you tried setting a From address or activating an SMTP plugin? You should also try using a different email address to test whether the issue is related to the email provider. Please check the link below for more information on how to troubleshoot contact form issues:
We would like to check this further, but it looks like you may have forgotten to include the site URL in the private field. Please provide this information so we can investigate the issue further.
Best regards,
IsmaelIn reply to: Text over Fullscreen slider
Hey Sonno,
Thank you for the inquiry.
Add a Fullscreen Slider, then add a Color Section below it with a unique ID or Custom CSS Class. You can then apply some css modifications to move the Color Section over the slider and set its background to transparent. If you can create a test page, we’ll try to check it further.
— https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHi,
Thank you for the update.
(removing the custom code and using only the Enfold Theme Options field with a 512x512px PNG)
Have you tried using an actual favicon or .ico file instead of a png? Again, we checked the site on a favicon validator and it can properly detect the icon. It’s also visible in the browser tabs.
We found these markups, which might be conflicting with the default favicon. These are not generated by the theme.
Best regards,
IsmaelHi guys,
I hope you’re well.
I’m having an issue with the Enfold contact form across several websites I own. The forms were working fine previously, but have recently stopped sending emails without any changes on my side.
A few details:
* All sites are running the **latest version of WordPress**
* The **Enfold theme is updated** to the latest version
* I’ve double-checked the **admin email addresses** and settings
* The contact forms **used to work**, and then suddenly stopped
* I installed **Contact Form 7** as a test and its emails are sending and being received in my Gmail inbox without any issuesI’ve gone through the documentation you recommend regarding email delivery and contact forms, but I still haven’t been able to get the built-in Enfold contact form working again.
Could you please advise
Many thanks in advance for your help.
Kind regards,
AndrewIn reply to: CPT Sticky Posts in Masonry
if this works – here is the extended Way trying to have that for pagination or “load more” Masonry:
/** * ENFOLD MASONRY: Show Sticky Posts first, support Custom Post Types, * and fix Pagination/Load More functionality. */ // 1. REORDER LOGIC function avia_masonry_entries_query_mod($query, $params) { if (is_admin()) return $query; $sticky = get_option('sticky_posts'); if (empty($sticky)) return $query; // 1. Get the limit from the element settings (instead of hardcoding 6) $per_page = isset($query['posts_per_page']) ? $query['posts_per_page'] : 6; // 2. Fetch ALL matching IDs in the correct order (Stickies first) $args = array( 'post_type' => $params['post_type'], 'post__not_in' => $sticky, 'posts_per_page' => -1, 'fields' => 'ids', 'tax_query' => !empty($query['tax_query']) ? $query['tax_query'] : array(), ); $other_posts = get_posts($args); $all_ids = array_merge($sticky, $other_posts); // 3. Instead of slicing, we give ALL IDs to post__in // and tell WP to handle the pagination based on these IDs $query['post__in'] = wp_parse_id_list($all_ids); $query['orderby'] = 'post__in'; $query['order'] = 'ASC'; // Ensure the per_page limit stays active for WP's internal calculation $query['posts_per_page'] = $per_page; // IMPORTANT: Disable ignore_sticky_posts so WP doesn't try to be smart $query['ignore_sticky_posts'] = true; return $query; } add_filter('avia_masonry_entries_query', 'avia_masonry_entries_query_mod', 10, 2);In reply to: CPT Sticky Posts in Masonry
can you test this instead ( and remove your solution temporarly ) :
/** * Enfold Masonry Filter: Show sticky posts first, followed by other entries (including CPTs) * This filter captures selected post types dynamically from the element settings. */ function avia_masonry_entries_query_mod($query, $params) { // Prevent the filter from running in the WordPress admin backend if (is_admin()) { return $query; } // 1. Get the IDs of all sticky posts $sticky = get_option('sticky_posts'); // If no sticky posts exist, return the original query without modifications if (empty($sticky)) { return $query; } // 2. Fetch IDs for the remaining posts (including Custom Post Types) // We use $params['post_type'] to dynamically support whatever is selected in the Masonry element $args = array( 'post_type' => $params['post_type'], 'post__not_in' => $sticky, // Exclude stickies so they aren't duplicated 'posts_per_page' => -1, // Fetch all IDs to ensure we have enough for the merge 'fields' => 'ids', // Performance optimization: only fetch IDs ); // If a specific taxonomy/category is selected in the element, apply it to our helper query if (!empty($params['taxonomy'])) { $args['tax_query'] = array( array( 'taxonomy' => $params['taxonomy'], 'field' => 'id', 'terms' => explode(',', $params['categories']), ), ); } $other_posts = get_posts($args); // 3. Merge the arrays: Stickies first, then the remaining posts $combined_ids = array_merge($sticky, $other_posts); // 4. Sanitize the IDs (ensure they are integers) $query['post__in'] = wp_parse_id_list($combined_ids); // 5. Force the Masonry to respect the exact order of our merged array $query['orderby'] = 'post__in'; $query['order'] = 'ASC'; // Set the final limit of items to display $query['posts_per_page'] = 6; // Disable default sticky handling to prevent WP from interfering with our custom order $query['ignore_sticky_posts'] = true; return $query; } add_filter('avia_masonry_entries_query', 'avia_masonry_entries_query_mod', 10, 2);Expired key number:
b7ac163e-cf03-4000-aa4d-a6dc4a6bfc00We need to renew our expired key and purchase an Enfold theme update. The login credentials for our Themeforest account are associated with a former employee’s email address. Therefore we cannot login or reset our login on the Themeforest website.
Can you please look at my site and see why both forms are not working now. When you hit Submit, they dont’ do anything. I have many websites that use Enfold and have form issues a lot. Hopefully you can find a solution here so I don’t lose any clients because this is how people contact them. And if it doesn’t work, there’s no point of the website. Please help.
Topic: neue Support Lizenz
Guten Tag
Heute habe ich einen neue 6-monatige Support Lizenz erworben:
Item ID Qty Description Amount
4519990 1 Enfold – Responsive Multi-Purpose Theme – 6 months renewed
support
$41.13
Invoice Total: USD $41.13
Paid via PayPalUnter meinem Profil https://kriesi.at/support/profile/philippkellerhals/ kann ich jedoch kein neues Support Ticket aufgeben.
Wie kann ich meine neue Lizenz nutzen, um ein Support-Ticket für die Webseite https://kellerhalsconsulting.com/ zu eröffnen?
Vielen Dank!
Freundliche Grüsse
Philipp KellerhalsHi,
also il your demo there is the missing eye icon (the one what would suggest to see the password:The strange littpe square the should contain it is also misplaced (should be inside the password field)
It should look like this svg (default theme)
data:image/svg+xml,<svg width="20" height="20" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17.3 3.3C16.9 2.9 16.2 2.9 15.7 3.3L13.3 5.7C12.2437 5.3079 11.1267 5.1048 10 5.1C6.2 5.2 2.8 7.2 1 10.5C1.2 10.9 1.5 11.3 1.8 11.7C2.6 12.8 3.6 13.7 4.7 14.4L3 16.1C2.6 16.5 2.5 17.2 3 17.7C3.4 18.1 4.1 18.2 4.6 17.7L17.3 4.9C17.7 4.4 17.7 3.7 17.3 3.3ZM6.7 12.3L5.4 13.6C4.2 12.9 3.1 11.9 2.3 10.7C3.5 9 5.1 7.8 7 7.2C5.7 8.6 5.6 10.8 6.7 12.3ZM10.1 9C9.6 8.5 9.7 7.7 10.2 7.2C10.7 6.8 11.4 6.8 11.9 7.2L10.1 9ZM18.3 9.5C17.8 8.8 17.2 8.1 16.5 7.6L15.5 8.6C16.3 9.2 17 9.9 17.6 10.8C15.9 13.4 13 15 9.9 15H9.1L8.1 16C8.8 15.9 9.4 16 10 16C13.3 16 16.4 14.4 18.3 11.7C18.6 11.3 18.8 10.9 19.1 10.5C18.8 10.2 18.6 9.8 18.3 9.5ZM14 10L10 14C12.2 14 14 12.2 14 10Z" fill="%23111111"/></svg>Hi Ismael,
I am writing to update you on the situation. Unfortunately, even after following your last suggestion (removing the custom code and using only the Enfold Theme Options field with a 512x512px PNG), the favicon is still not appearing in the Google SERP.
It has been two weeks since the last change, and I have also requested a fresh indexing via Google Search Console, but the default globe icon remains.
Since I have already:
Used the Enfold built-in favicon field.
Verified that the file is accessible in the root directory.
Cleared all caches (Litespeed and server-side).
Checked that the site is correctly validated by external favicon checkers.
Is there anything else we can check? Could there be a specific meta tag generated by the theme that might be conflicting, or perhaps a suggestion on how to make the favicon “more attractive” specifically for the Google Bot crawler?
I would really appreciate any further technical insight you might have.
Best regards, Stefano
Hey pikkuapuri,
Please try the following in Quick CSS under Enfold->General Styling:
.grid-sort-container .av_one_third { width: 33%; }Best regards,
RikardIn reply to: Installation failure
Hey krafzik,
Are you sure that you are using the correct file? Note that you might have to extract the files that you download from Themeforest, then use the file enfold.zip located in the extracted folder.
Best regards,
RikardHey Mark,
Thanks for reaching out to us. Classic or Modern are only demos, all demos are included in the purchase and can be imported in the theme options.
The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Best regards,
RikardTopic: Text over Fullscreen slider
Hi, how can i realize something like this in Enfold?
I tried iz withe the Fullscreen Slider but there ist no possibility to place text over the slider element.
Thanks in advance.Hello
I have adopted a website and it currently runs enfold 4.0.7 and when updated wordpress it crashed. Therefore I understand I need to purchase updated version. However I have a few questions so I can chose the right one (modern vs classic).
1. How do i know if the current version of enfold I currently have is classic or modern (does not say in theme details)?
2. As I am a not a professional web designer, is it seamless to go from the 4.0.7 version to the latest version (7.0+)?
3. What is the difference between enfold classic and modern?
4. Considering I am wanting to go from my version 4.0.7 to latest version, which do you recommend classic or modern?
5. If I purchase modern, does it still support classic (if that is what my current website is)?
6. Will I need to create a new child theme after buying updated enfold theme?For reference, if you need to see my website to determine classic or modern – it is http://www.jaunaviltis.lt
thank you for your time to answer these questions
Mark
Topic: Installation failure
Hi,
I´ve downloaded the installable file enfold.zip as well as the “installable WordPress file only”. Both of them can´t be installed.
This is the message:Das Theme wird von der hochgeladenen Datei enfold.zip installiert
Entpacken des Pakets …
Die Datei konnte nicht kopiert werden. enfold/config-layerslider/LayerSlider/assets/static/codemirror/addon/dialog/dialog.cssIn reply to: Portfolio Navigation
Hi,
Thank you for the inquiry.
We understand you’re having issues working with the theme, specifically with the post navigation along with a slider’s default arrow navigation. To get around this issue, we recommend to adjust the position of the post navigation by adding this code in the Enfold > General Styling > Quick CSS field.
#top .avia-post-nav { top: 80%; }This should move the post navigation lower on the page or within the viewport. Where can we see the portfolio grid element?
Best regards,
IsmaelIn reply to: WooCommerce Features not working
Hello,
I’m so sorry for the late reply. I was away for a few days ….The user has been created using the Temporary Login Plugin.
Please let me know if it works.https://snipboard.io/e2vdx9.jpg
So ….
Despite all those limitations, I managed to use the AWS plugin, and it’s working fine on all pages except the homepage (it’s not even showing) and the single product pages (it’s showing after the product, not in the left sidebar).I really need to make it work properly for all product pages.
Also, understand how to use the ALB feature (add sidebar) inside an Enfold block.Please keep in mind that this website is live but not yet announced.
So I can’t lose everything inside or proceed with major changes, as we have a multisite environment for all the company websites.
Let me know what changes or tests you’re thinking about. I dont know if any of the quick CSSs inside this Child Theme are affecting what we’re discussing.Thanks for your help.
LeoTopic: Portfolio Navigation
Hello!
How can I extract the next/previous portfolio navigation from the slider in Enfold’s portfolio items and position it separately at a custom location on the single portfolio entry page?
Right now I have two arrows in the Slider, one for the Slider itself, and one for the Portfolios.Thanks for helping.
Topic: enfold
Good morning!
Over a period of time i have bought 3 licenses enfold theme for different sites i manage. Now i want them to update automaticly in wordpress so they are save. I have made a token and i can use this is one of my sites.
Question, can i use this one token for the other two licenses also?
In reply to: Footer
Hey daninap,
Thank you for the inquiry.
Did you set the footer display in Enfold > Footer > Default Footer & Socket Settings? Please provide the login details in the private field so we can further investigate the issue.
Best regards,
IsmaelHey jessij87,
Thank you for the inquiry.
Where is the site hosted? The demo import is known to have issues with certain hosting providers, such as OVH, so that might be the cause of the problem. If that’s the case, please try to import the demo manually using the XML files. For more information, please refer to this documentation.
— https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Let us know if you need additional info.
Best regards,
IsmaelHi,
I’m currently creating a number of pages that require tables, with variations across roughly 80 pages. I’ve been using the Enfold Table element, which looks good, but each entry needs to be added manually.
I have all of the table data in a PDF document, and it would be much quicker if I could copy the whole table content (with tabs) and paste it into Enfold so it formats everything automatically.
Is there a way to do this to speed up content population, or do I need to copy each individual value from the source PDF and paste it into the Enfold table fields separately?
Any advice on the most efficient approach would be much appreciated.
Thanks,
Really strange:
Whereever I write “Kontakt” in a textblock, it appears in frontend as “Kontakt1”.
I’ve no clue where the “1” comes from.It’s on this page https://www.buergerforum-rol.de/themen-koepfe/gesellschaft-burgernaehe/ besides one of the pictures “Hannes Moser”, for example.
Hi,
I believe I have found a plugin ticks all the boxes.
Their support have advised that this will work in Enfold Layout Builder by implementing a shortcode for their Product Gallery Slider.
Which is the best way to include shortcode via layout builder?
eg. Using Code Block element Or Text Block Element then adding the shortcode in Code tab?Thanks
In reply to: Enfold – WooCommerce latest version: FATAL ERROR
Hi Ismael,
thanks for your reply.YES enfold updated to 7.1.3
No modification in the child theme
Already downgraded to older PHP version… same problem.Giacomo
In reply to: Broken Pages & SVG Icon Error on My Website
Hey bdfuel,
Thank you for the inquiry.
Is the theme updated to version 7.1.3? If not, please make sure to download the latest version or update the theme via the Enfold > Theme Update panel. If there are modified files in the child theme, make sure those are updated as well. Please let us know if the issue persists.
Best regards,
Ismael
