Hi,

We removed your old thread.

Please register to our support forum using your Purchase Code at https://kriesi.at/support/register/. After logging in, you can start new threads at https://kriesi.at/support/forum/enfold#new-post.

You’ll need a valid support period to start threads on our support forum. If your support period is expired, you can renew it at https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990.

Let us know if you have any other questions.

Regards,
Yigit

Hey Robert,
Thanks for your question, your version will need to be manually updated, and if the parent theme was renamed then you will need to adjust the updated files the same, typically this is in the parent theme style.css file on the first line Theme Name: Enfold adjust this to when your theme is now named:

When you update please do not try to overwrite the files via FTP, this will leave old files behind and cause errors, you will need to first delete the old files and then upload the new ones. I recommend first making a full backup of your site and database.
If your child theme has any customized files like the header.php or footer.php please remove these, as this will cause errors in your theme. We do not recommend adding these files to your child theme, it is the most common reason for errors when updating. Please remove these files and any customizations you wish to make should be done in your child theme functions.php
Please note that with a renamed theme you will not be able to update automatically, perhaps after you backup the site you should try renaming the theme back to Enfold.
First export your theme settings at: Enfold Theme Options ▸ Import/Export ▸ Export Theme Settings File to your computer, this is just for backup.
Then renaming the theme back to Enfold at Theme Name: Enfold like in the screenshot above and rename your child theme style.css to Theme Name: Enfold Child and Template: enfold like this:

Then if your frontend styles seem wrong after you save and clear your browser cache you may need to import the theme settings that you saved earlier.
If this all works fine and your site is now working correctly with a “Enfold” named theme you can manually update like this:
First download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

This should get you on the right track, if you have trouble after you purchase the new theme then please register your Purchase Code here.
Then log into the support forum and open a new thread and we will assist.
Best regards,
Mike

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

.page-id-432 .components-flex-item input, .page-id-433 .wc-block-components-text-input input {
  padding: 8px 116px;
}

Best regards,
Rikard

Hey Karen,

Thank you for your interests in the theme.

Yes, the theme is compatible with the Yoast plugin, and its content analysis seamlessly integrates with the theme’s Advanced Layout Builder. Regarding the license, the single license is valid indefinitely for a single website, but please note that the support license expires.

To help you get started with the theme, you can visit the documentation or open threads here in the forum so that we can assist you. Please check the link below:

// https://kriesi.at/documentation/enfold/quick-setup/#before-we-start

Best regards,
Ismael

Hey!

@Netzie: We replied in the thread using your account because it’s private: https://support.rankmath.com/ticket/continued-enfold-theme-being-compatible-ii/#post-787145

@Intell: Why do you have to disable the plugin? Please open a new thread if you’re still experiencing the issue.

Cheers!
Ismael

Hey David,

Thank you for the inquiry.

You can add this css code to adjust the space above the timeline content box:

@media only screen and (max-width: 767px) {

  /* Add your Mobile Styles here */
  .av-no-preview .avia-timeline-vertical .av-milestone-date {
    padding: 8px 0 0 0;
  }
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.

Best regards,
Ismael

Hi,

Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey manfredergott,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,

Thanks for that, but I can’t see that you have added it yet. Please try following the documentation again: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Best regards,
Rikard

Hi,
Glad Yigit was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Perhaps it is an error in the test, if you check your page with the Dev Tools inspector with the image not scrolled into view you can find the image placeholder and the class avia-img-lazy-loading-9144 but the image is not loaded:

then scroll down to the image and just as it comes into view you will see the image added to the DOM:

Please note that if you use the Ctrl+F to search for the class the page will automatically scroll the element into view, so once you find the place in the DOM scroll the window up so the image is a good way out of view, then reload the page and watch the DOM as you scroll down. You will see the image added to the DOM like in my screenshot above.

Best regards,
Mike

Hey,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab

.page-id-24 .avia-testimonial-markup-entry-content p:first-child {
  display: inline-block;
}

Best regards,
Yigit

Hey Sonia,

Please add the following code to the Quick CSS field in Enfold theme options > General Styling tab:

.avia_mobile .avia-slider-testimonials {
pointer-events: unset;
}

Best regards,
Yigit

Hey Stefan,

Enfold is fully compatible with WooCommerce so Enfold would be a good choice!

You can select one of the Enfold demos ( https://kriesi.at/themes/enfold-overview/ ) and start working on the site.

I hope this helps. Let us know if you have any other questions and enjoy the rest of your day!

Regards,
Yigit