Hey amandahook62,

Thank you for the inquiry.

You may need to apply unique class names to the other Icon Boxes in order to target them specifically. Please check the link below for more info:

// https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

Once you’ve specified a unique class name (e.g., av-icon-box-height-large, av-icon-box-height-medium, av-icon-box-height-small), add the following css code using the new selector.

Example:

.av-icon-box-height-large .iconbox_content {
    min-height: 400px;
}

.av-icon-box-height-medium .iconbox_content {
    min-height: 300px;
}

.av-icon-box-height-small .iconbox_content {
    min-height: 200px;
}

Best regards,
Ismael

Hey Aimata,

Thank you for the inquiry.

I can’t update Enfold. They ask me for a key, I put the key but it doesn’t work

Did you generate a private token? If you haven’t, please check the documentation below: https://kriesi.at/documentation/enfold/theme-registration/#what-is-an-envato-personal-token

And I can’t find the support.

Do you have the purchase code? If you have a purchase code, you can register a new account in the forum using the following link: https://kriesi.at/support/register/

After the forum registration, you can open a new inquiry using this form: https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Ismael

Hey Max,

Theme licenses are valid for life, so you don’t need to purchase a new one. I’m not sure why you need your purchase code, but it can be found in your Themeforest account. If you are looking to get theme updates, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Jak73,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#scroll-top-link {
	display: none;
}

Best regards,
Mike

Hi,
I’m not seeing it, try clearing your browser cache:

Best regards,
Mike

Hi,
Glad we were able to help, also thank Guenni007 for sharing, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Tom,

As Günter mentioned, we’ll consider updating this element.

Uploading Lottie files is only allowed for logged-in users in the backend and it’s not possible to do this on the frontend. Also, this file is not loaded if you are not using the Lottie Animation element or did not select the “Always load all elements” option in the Enfold theme options > Performance > Disable Template Builder Elements ( https://imgur.com/a/3YV9PM5 ).

You can also delete the enfold/config-templatebuilder/avia-shortcodes/lottie_animation folder.

I hope this helps.

Best regards,
Yigit

Hey oldsportbiker,

What happens if you select the 2nd or 4th option under Enfold->Performance->Show Advanced Options->Unique Timestamp Of Merged Files And WP Object Cache Bug. Also make sure to activate the option to delete old CSS and JS files at the bottom of the Performance options page.

Best regards,
Rikard

Hi,

Thank you for the update.

How did you place the Embed block inside a Text Block element? The issue might be due the avia_small_fixes function in the wp-content\themes\enfold\js\avia.js file:

function avia_small_fixes(container)
	{
		if(!container) container = document;

		//make sure that iframes do resize correctly. uses css padding bottom iframe trick
		var win		= jQuery(window),
			iframes = jQuery('.avia-iframe-wrap iframe:not(.avia-slideshow iframe):not( iframe.no_resize):not(.avia-video iframe)', container),
			adjust_iframes = function()
			{
				iframes.each(function(){

					var iframe = jQuery(this), parent = iframe.parent(), proportions = 56.25;

					if(this.width && this.height)
					{
						proportions = (100/ this.width) * this.height;
						parent.css({"padding-bottom":proportions+"%"});
					}
				});
			};

			adjust_iframes();

	}

Best regards,
Ismael