Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

1. You can download a child theme here.

2. Try reaching out to your hosting provider and ask them to turn that on for you, or edit the file via FTP instead.

Best regards,
Rikard

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Vito,

A theme license is valid for life, so you don’t need to extend anything. Support periods do expire though, maybe that is what you are referring to?

If you need to update your theme, then please refer to the documentation: https://kriesi.at/documentation/enfold/theme-registration/, https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Rikard

Hi,

Great! Glad to know that you managed to figure this out. For more info about the theme, please refer to the documentation below, and feel free to open another thread if you have further questions.

// https://kriesi.at/documentation/enfold/

Have a nice day.

Best regards,
Ismael

Hey dcoatney07,

Thank you for the inquiry.

The update API is no longer valid in version 4.2.3, so you won’t be able to update the theme via dashboard. You will need to download the theme from your Themeforest account and update the theme manually via FTP this time. Please check the link below for more info.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

Thank you for the inquiry.

We tried logging in, but the account mentioned above seems to be invalid. Please check the information carefully or provide another admin account. Have you tried importing the demo manually using the XML files as suggested above?

// https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

Best regards,
Ismael

Hi,

Thank you for the update.

Did you add this css code?

.avia-icongrid .av-icon-cell-item .avia-icongrid-wrapper {
    position: relative; 
    display: block;
    -webkit-backface-visibility: hidden;
    backface-visibility: hidden;
}

Please remove the modification, then toggle or temporarily disable the Enfold > Performance > File Compression settings, or add this css code to override it:

.avia-icongrid .av-icon-cell-item .avia-icongrid-wrapper {
    position: initial; 
}

Best regards,
Ismael

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hi,
Glad Rikard could help, if you have any further questions please login to the support forum and create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Peter,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

#top .avia-slideshow-button {
    text-transform: none;
}

Best regards,
Mike

Hey antonio,

Please make sure that you have given the token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hey Mariarita,
Thanks for the screenshots and the link to your site, please note that Elementor & Enfold are not compatible, Enfold has it’s own page builder (Advanced Layout Builder) and using other builders like Elementor typically cause many errors.
I don’t see this error on the page in your screenshot:

but I did find another page with the error:

This error seems to be caused by the Elementor adding a extra “header” to the page, are you using the Pro version with the custom “Header & Footer” addon? This will cause many errors from my experience. Nonetheless for a quick CSS fix try this:

#main header.entry-content-header {
	height: 0;
  padding: 0;
}

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike