Hi,
There are two places to add portfolio items on the sidebar. One is “Portfolio” which has nothing in it. The other place is the “Portfolio Items” one, between Enfold Child and WooCommerce, where all of the portfolio items are, which is the one tied to the Portfolio Grid element in the Avia Layout Builder, which is broken.
All the best,
Steven
Hey Monika,
Please try the following in Quick CSS under Enfold->General Styling:
.woocommerce-page .content {
padding-top: 90px;
}
Best regards,
Rikard
Hi,
Thank you for the screenshot.
We don’t see any theme-related errors in the screenshot above, but we were able to reproduce the issue on a test page (see private field). This might be unrelated, but did you upload a custom font? Please try removing the font from the Enfold > Import/Export > Custom Font Manager and from the Media > Library panel and then upload it again. It’s causing a mixed-content error.
http://site.com/wp-content/uploads/avia_fonts/type_fonts/good-timing/good%20timing%20bd.ttf’. This request has been blocked; the content must be served over HTTPS.
Best regards,
Ismael
Hey hughie1,
Thank you for the inquiry.
Maps Javascript API
Geocoding API
1.) This is included in the documentation: https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api
2.) You can change the line color by setting the Styling > Colors > Heading Color to “Custom Color” and adjusting the value of the Custom Separator Line Color setting.
Best regards,
Ismael
Hi,
Thank you for the info.
Please looks for the av_video_assets_required function in enfold\includes\helper-assets.php file and replace it with the following code. Let us know of the result.
/**
* Checks the entries for the current page for av_video, av_audio, <audio>, <video> and background video elements.
*
* @since 4.3
* @added_by Kriesi
* @param array $assets
*/
function av_video_assets_required() {
global $posts;
// Check if we are editing a LearnDash topic and return early if true
if ( is_admin() ) {
$screen = get_current_screen();
if ( $screen && $screen->post_type === 'sfwd-topic' ) {
return false;
}
}
$used = false;
if ( ! is_array( $posts ) ) {
return $used;
}
/**
* https://kriesi.at/support/topic/mediaelement-loading-on-every-page/
* Default values https:// https:// are regarded as video => extended $regex
*
* @since 5.6.7
*/
$regex = "!\[av_blog|\[av_postslider|\[av_video|\[av_audio|\[av_player|\[audio|<audio|<video|video\=\'http[s]?:\/\/[^']?\S{2,}\'|video\=\"http[s]?:\/\/[^\"]?\S{2,}\"!im";
foreach ( $posts as $post ) {
$matches = array();
$found = preg_match_all( $regex, $post->post_content, $matches, PREG_OFFSET_CAPTURE );
if ( ! empty( $found ) ) {
$used = true;
break;
}
$format = get_post_format( $post->ID );
if ( $format == 'audio' || $format == 'video' ) {
$used = true;
break;
}
}
return $used;
}
You can also set the Enfold > Performance > Self Hosted Videos And Audio Features (WP-Mediaelement Scripts) to “Always load media features” to avoid the check above.
Best regards,
Ismael
Hi Mike and Guenni007,
Actually, I realize the answer were in the Guenni007’s code to start with. Kriesi, you should update the doc to include his code that takes care of the Search icon! Thanks you both, it woks perfectly now. Enfold is a very nice theme.
Best regards,
Serge
Interesting. I turned off some of the extensions thinking those might impact. I believe the ad blocker by default is on.
It seems a bit weird if that impacts these two fields though.
I added a screenshot to my dropbox. Hopefully the link works fine.
https://www.dropbox.com/scl/fi/rg9yj4eneiwrb1jx9gql8/Enfold-Privacy-setting-seen-in-Brave-browser.jpg?rlkey=sw11lkf83a5giyputm3uafdca&st=mpg6clos&dl=0″ alt=”Privacy and Cookies settings in Enfold seen in Brave browser”
Redoing the link:
https://icedrive.net/s/2kNfTC1vGyA7XajAD9FfAD2iYvP1
Thanks for being there Mike.
-
This reply was modified 1 year, 4 months ago by
SHR Design. Reason: Original image link does not work. I added another
-
This reply was modified 1 year, 4 months ago by
SHR Design. Reason: Trying the image link again
-
This reply was modified 1 year, 4 months ago by
SHR Design.
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey Cihan Can,
Thanks for your question, the theme license to download updates from your Theme Forest account is lifetime, but the license for the support forum is only for 6 mo to a year demending on what you paid for at the checkout.
You can renew your support and then log in to the support forum and open a new thread.
Best regards,
Mike
Hey Vlado Donev,
Thank you for your question, often when then theme was purchased by the original developer the owner doesn’t have a Theme Forest account so they, or you, can not update.
Typically is the first step to solving and issue, our version is now at 6.0.6, so if you can not update to this version and can not login to Theme Forest to download and manually update you will need to purchase a new license, creating a account for the owner.
Due to our contract with Theme Forest (Envato) we can not create licenses, or transfer old licenses, only they can, but typically they will not.
Please purchase a new license.
Then register to our support forum at here and create a new thread so we can help after you update.
If your version is very old, as you point to, 8 years, please follow these steps to update manually:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
Mike
Hi, I have an enfold site (url below).
When I try to update the icon box in the middle of the homepage (Billing and Payment), it crashes the homepage. The entire bottom half of the website disappears. To fix this, I have to contact my hosting company and have them revert back to an older version of the site.
When I try to update the code block content on the bottom right of the homepage (How we’ve re-imagined…), the exact same thing happens as above.
I haven’t tried updating any other elements, because with each crash it sets me back in time and the timing of this update is urgent to my client.
Can you tell me why this is happening and how I can fix it please. Thanks.
Vlado DonevGuest
Greetings.
I was “hired” recently to do few adjustments on an old site which is using enfold theme.
There are some things that do not work properly (for years) and i cannot find a topic in your forum that actually provides a fix.I’ve seen exactly the same topic with the same issue on your theme from 8 years ago.
So I want to post a new thread but I cannot find the purchase code. The theme was purchased by the original developer, which we cannot contact to ask for the info.
Please tell me how I can register and ask my question….
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Try this function instead:
add_filter('avf_blog_style','avf_blog_style_mod', 10, 2);
function avf_blog_style_mod($layout, $context){
if($context == 'archive') $layout = 'full';
return $layout;
}
If you copy this code from an email, make sure that the quotes are not changed to “curly quotes” when you paste into your child theme functions.php
Is the link below correct?
If this doesn’t help please enable Appearance > Theme File Editor so we can test, or provide FTP access
As for your support contract please enter your new purchase code at register and then go to the support forum and then open a new thread for your next thread, first we will finish this one question about the image height.
Best regards,
Mike
Hey StevenRayMiller,
I was not able to login, I got an error that it is not correct.
Enfold doesn’t use the plugin Support Ticket System By Phoeniixx, WordPress has closed this plugin due to Security Issues. You probably have another plugin that is trying to force this, try disabling all of your plugins and then reload the page. If that resolves the issue, reactivate each one individually and reload the page until you find the conflict.
After this try disabling your child theme and activate the Parent theme Enfold and then check your links
Best regards,
Mike
Hey Monika,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (min-width: 767px) {
.js_active .av-tab-section-tab-title-container {
display: flex!important;
justify-content: space-around;
align-items: flex-end;
}
}
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
I do not, but this seems to solve:
#top.page .product .thumbnail_container img {
width: 63%;
margin: auto;
}
adjust to suit.
I see that you have elementor classes on your page, please note that Enfold & elementor are not designed to work together and often have conflicts, as well as any other builder.
Best regards,
Mike
Hey reqonsult,
No you don’t need anything extra in your installation, the demo can be imported under Enfold->Demo Import.
Best regards,
Rikard
Hi,
Thanks for that. Did you copy some the content from somewhere? There seems to be a lot of unnecessary markup in the content, and some markup which seems to be open as well. For example:
<div style="clear: both;"></div>
<div style="padding-top: 2em;">
I enabled debug mode under Enfold->Layout Builder->Show advanced options for you, and created a test page. Please see private. The content in the code block element seems to be commented out as well? Please try to remove anything which is not actually used on the page.
Best regards,
Rikard
JKParticipant
Hello,
Just installed Enfold, uploaded Resume content, edited it. On safari, pictures are loaded correctly, on other browsers it is not loading. Firefox and Chrome do not load pictures (upload folder is setup to 755 via ftp).
web : http://www.kompanova.sk
Thanks in advance for help.
Dr.Kompan
Hello, we noticed that you offer an enfold e-commerce: https://kriesi.at/themes/enfold-shop/ We are already using enfold. Do we need a different version of the theme, an extra plugin or adjust something in the settings so that our website works like an online shop? Thank you.
Hi
We have just shifted a dev site over to the main site and everything looked good.
Now suddenly when we load in this page: https://ktaksering.no
The front page acts weird by loading in the two main images and suddenly they are gone again for a moment and we see a privacy notice on the bottom. Then the main images are seen again.
Enfold -> Theme Options -> Privacy and Cookies -> Default Cookie Behaviour
I am wondering what is going on with the front page images?
When I switched Default Cookie Behaviour to not use on first load then the images seems to show up as they should. (I was mistaken they are still acting weirdly on load of the front page.)
I am also wondering why there is suddenly a privacy notice on the bottom of the page. I have tried to change it to a plugin I have setup but it is not working. I am now seeing two privacy areas on the bottom.
Enfold -> Theme Options -> Privacy and Cookies -> Cookie Handling -> Enable cookie consent messages
The field: Enable cookie consent messages is not coming up correctly and I am not able to add a message there.
So a few different weird things going on here.
-
This topic was modified 1 year, 4 months ago by
SHR Design.
A few days ago, every portfolio link broke and creates a 404 error: “Nothing Found. Sorry, the post you are looking for is not available. Maybe you want to perform a search?” Even when I type the portfolio links in directly, it gives me the same error.
I have tried re-installing the latest theme, updating the permalinks, contacted my hosting company to troubleshoot for several hours, and checking anything else I could think of that may have caused this break.
Also I get this notice, “This theme requires the following plugin: Support Ticket System By Phoeniixx.” but when I try to install it, I get an error, too.
It seems to be an Enfold theme issue, since it is the Portfolio Link Element from the Avia Layout Builder that isn’t working anymore. Can you please troubleshoot this for me?
Thanks so much!
Steven
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey bcndisseny,
The Parallax Demo only has those two pages, all of the menu links point to the “Frontpage” sections.
If you don’t see the Frontpage then please check that the parallax demo “frontpage” is selected at Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings and nothing is selected in the blog page setting below it, sometimes the same page is selected twice causing this error.

If you see pages from a different theme, and you don’t want them, the reset your site with the plugin wp-reset, the demo will not delete pages or posts.
Best regards,
Mike
Hi,
Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#wichtige_infos_besuch_praxis {
z-index: 99999;
}
.page-id-1213 #av_section_1 {
z-index: 0;
position: relative;
}
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
I’m not able to login to your staging site as it is htaccess password protected:

Your PHP code from WPMUdev is to “remove” the flags, but it is not working, but you write that you don’t want to remove the flags, so it is best to remove the code.
As for updating the theme, your live site says:
Updates: enabled - token has changed and not verified
try re-verifing the token at Enfold Theme Options ▸ Theme Update ▸ Enter a valid Envato private token

If this doesn’t help then manually update using the following steps, as I recall v5.3.1.1 had an issue with the token, so you may have to manually update.
Please test this on your staging site, or make a full server backup of your live site.
To update your version of Enfold, download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
Mike
Hey Tom Gertsen,
Typically many plugins can not “read” the content in the ALB (Advanced Layout Builder) elements because it is a shortcode, we have a setting to help at Enfold Theme Options ▸ SEO Support ▸ Preprocessing Shortcodes In Header ▸ allow to preprocess shortcodes

Please try this.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike