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AuthorSearch Results
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November 12, 2024 at 4:05 am #1471131
Hi,
Thank you for the update.
How do I enable/disable the privacy feature in Enfold?
You can adjust the Enable Cookie Consent Messages setting; only two options are available: enable or disable. Since you can’t access the dropdown in the current browser, try using a different browser or test it on a different device.
Best regards,
IsmaelNovember 12, 2024 at 3:08 am #1471124In reply to: remove no products found on woocommerce Taxonomy.
Hey Chris_85,
Thank you for the inquiry.
Have you tried editing the enfold\includes\error404.php file? Please provide a screenshot of the elements that you’d like to remove and a link to a product category page. You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.
Best regards,
IsmaelNovember 12, 2024 at 1:46 am #1471121Hi Ismael
Good to hear that it looks alright on your end in Brave.
How do I enable/disable the privacy feature in Enfold? I did not see anything that gave clarity in relation to this.Thank you.
November 11, 2024 at 9:37 pm #1471117Hey emelie_peterson,
Did you try to manually import the demo? https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-. If that should not work either, then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardNovember 11, 2024 at 8:48 pm #1471114In reply to: Unable to update Enfold or remove WPML Plugin
Hello Mike,
I understand the confusion of the PHP code now. I had pinpointed the WPML plugin as the cause of the issues when updating the theme as the site crashes when updating the theme or deactivating the plugin. The support staff member I spoke to from WPMUdev likely thought I wanted to just remove the flags from the site when I wanted to be able to remove the entire plugin to further test if it was the issue.
As for updating the theme, I just attempted to update Enfold manually and there was another critical error on the site. The token was just rechecked and validated. The update to 6.0.6 is sitting in the Updates page, waiting.
I’ve updated the staging site so it is accessible now. Credentials are below.
November 11, 2024 at 8:31 pm #1471113In reply to: All Woocommerce Shop pages start too high
Hi,
Great, I’m glad that we could help. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
RikardNovember 11, 2024 at 8:29 pm #1471112In reply to: Tabs too tight
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardNovember 11, 2024 at 8:24 pm #1471108In reply to: error message on theme upload
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardNovember 11, 2024 at 8:23 pm #1471107In reply to: menu items alignment
Hi,
Great, I’m glad to hear that you got it working :-)
We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Thanks @guenni007 for helping out.
Best regards,
RikardNovember 11, 2024 at 7:25 pm #1471103In reply to: Having trouble saving, once I reach content limit?
Thanks for the information. I don’t believe that the font has any thing to do with it. I do believe there is some inherent limitation with your theme. I have several servers with different server companies. I decided to do a text on one of my other sites that uses Enfold on a different server and company. This other site is on a server with only 10 other accounts, and the site itself is just a single landing page, yet uses the same amount of resources as the one we have been having the issue with. Same results. I can add about 24 or 25 rows, but once I go above that, it spins and times out. The only difference is that instead of going to a 404 page, it actually spins for a much longer time, then times out after several minutes.
Since it seems I am out of ideas here, I am just going to try a gallery plugin and see if that works for us. Thanks for your time on this. Hopefully you will note this issue for the next theme update you do.
November 11, 2024 at 6:10 pm #1471101In reply to: Block third party iframe cookies
maybe the advanced opitons ( to activate on cookie handling – show advanced options – read here: https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies
November 11, 2024 at 4:35 pm #1471097In reply to: ENFOLD DEFAULT DEMO
Good day Ismael
And, yes in response to your above statement with respect to W3 Total Cache plugin, I have used it always with the Enfold theme and never had any problems. This updating failed problem has only started happening in the last 4 months whilst designing on Enfold. I deactivated all plugins with the idea of activating once my site design was complete and have had a hassle free few days of designing and updating. Lo and behold, towards the end of today, the “updating failed” message has started appearing again. I have no plugins activated.
Please, please can somebody give me a solution or reason for this. It is now becoming a really big problem.
November 11, 2024 at 3:54 pm #1471094In reply to: menu items alignment
Great.
Enfold number one in the worldNovember 11, 2024 at 3:37 pm #1471093Topic: remove no products found on woocommerce Taxonomy.
in forum EnfoldChris_85
ParticipantHello,
i work with some empty categories (product_cat) in woocommerce. Enfold shows some html in these categoies. How can i remove this html output?
i tryed the woocommerce standard: remove_action(‘woocommerce_no_products_found’, ‘wc_no_products_found’);
this worked for a part of this HTML output, but not for all. Can you help me with this?
thanks
Chris
November 11, 2024 at 2:44 pm #1471090Topic: Barrierefreiheit der Menüs / Accessibility of menus
in forum Enfoldtogetherconcept
ParticipantFür eine Bundesgesellschaft haben wir eine Homepage mit Enfold aufgebaut. Nun werden hier sehr strenge Anforderungen an die Barrierefreiheit gestellt. Hier tauchen Fragen zum Verhalten der Menüs und eine generelle Frage zum Fokusverhalten auf:
1.: Auf unseren Seiten nutzen wir zwei nav-Elemente (Hauptmenü und Skymenü). Diese sind nicht programmatisch unterscheidbar (z. B. in einer Auflistung von Landmarks, wie sie viele Screenreader anbieten). Zur Behebung ist z. B. per aria-label eine Einordnung zu geben, um welche Navigation es sich genau handelt (Meta, Haupt, usw.)
2.: Für die Navigationen, inklusive der Hauptnavigation wurden die Rollen „menu“ und „menuitem“ verwendet. Diese Rollen lassen laut ARIA-Spezifikation nur bestimmte Kindrollen zu; aber nicht zum Beispiel „list“ (wie hier in der Hauptnavigation in „Untermenüpunkten“ zu finden). Dies ist ein Indikator, dass menu etc. nicht für listenbasierte Navigationen verwendet werden sollte, sondern vielmehr für den webbasierten „Nachbau“ von Betriebssystemmenüs gedacht ist (z. B. „Datei“, „Bearbeiten“ etc. in Webapplikationen).
3.: Auf Grundlage der Regeln für einblendbare Inhalte bei Mausdrüberfahren müssten Untermenüs in der Hauptnavigation per ESC-zu schließen sein, da sie ggf. Inhalte überdecken können.4.: Im mobilen Menü sollte via aria-expanded der Zustand des folgenden Untermenü-Elements kommuniziert werden.
5.: Das mobile Menü erscheint im offenen Zustand wie ein modaler Dialog, ohne allerdings die nötigen Rollen und Zustandsbeschreibungen dafür zu besitzen. Dies kann mit dem<dialog>-Element, modal gestartet mit .showModal()gewährleistet werden.6.: Fokushervorhebungen des Browsers sind allgemein mit outline: 0; unterdrückt, eine benutzerdefinierte Gestaltung fehlt. Entsprechend ist die aktuelle Position des Fokus für Nutzende nicht wahrnehmbar.
Haben Sie einen Hinweis für uns, wie wir die geforderten Eigenschaften in die Seite einbauen könnten?
Beste Grüße
Stephan StriewischWe built the homepage for a federal company using Enfold. Now, very strict accessibility requirements are being set here. Questions arise about the behaviour of the menus and a general question about the focus behaviour:
1: On our pages, we use two nav elements (main menu and sky menu). These are not programmatically distinguishable (e.g. in a list of landmarks, as offered by many screen readers). To fix this, a classification can be given via aria-label, for example, to indicate exactly which navigation is involved (meta, main, etc.).
2: The roles ‘menu’ and ‘menuitem’ were used for the navigation, including the main navigation. According to the ARIA specification, these roles only allow certain child roles; but not, for example, ‘list’ (as can be found here in the main navigation in ‘submenu items’). This is an indicator that menu etc. should not be used for list-based navigations, but rather is intended for the web-based ‘replication’ of operating system menus (e.g. ‘File’, ‘Edit’ etc. in web applications).
3: Based on the rules for pop-up content when the mouse is moved over it, submenus in the main navigation should be closed using ESC, as they may cover up content.4.: In the mobile menu, the state of the following submenu item should be communicated via aria-expanded.
5.: The mobile menu appears in the open state like a modal dialogue, but without the necessary roles and state descriptions. This can be ensured with the<dialog> element, started in modal fashion with .showModal().6.: Browser focus highlighting is generally suppressed with outline: 0; a custom design is missing. Accordingly, the current position of the focus is not perceptible to users.
Do you have any advice for us on how we could incorporate the required attributes into the page?
Best regards,
Stephan StriewischNovember 11, 2024 at 2:33 pm #1471089In reply to: Textänderung Deutsch search.php
im “lang” Ordner.
hier in der Docu – kannst du sehen, wie man child-theme lang files hinterlegt.
https://kriesi.at/documentation/enfold/translation/#child-theme-translationsman kann die Kopien – hier nimmt man zunächst die po-Dateien mit poedit bearbeiten. Beim Abspeichern wird zusätzlich die mo-datei generiert ( ist denke ich standardmäßig in poedit so eingestellt ) beide Dateien müssen hochgeladen werden.
November 11, 2024 at 2:30 pm #1471088In reply to: 404 Error with All Portfolio Links
Hi,
There are two places to add portfolio items on the sidebar. One is “Portfolio” which has nothing in it. The other place is the “Portfolio Items” one, between Enfold Child and WooCommerce, where all of the portfolio items are, which is the one tied to the Portfolio Grid element in the Avia Layout Builder, which is broken.
All the best,
StevenNovember 11, 2024 at 12:57 pm #1471077In reply to: All Woocommerce Shop pages start too high
Hey Monika,
Please try the following in Quick CSS under Enfold->General Styling:
.woocommerce-page .content { padding-top: 90px; }Best regards,
RikardNovember 11, 2024 at 9:01 am #1471056In reply to: Having trouble saving, once I reach content limit?
Hi,
Thank you for the screenshot.
We don’t see any theme-related errors in the screenshot above, but we were able to reproduce the issue on a test page (see private field). This might be unrelated, but did you upload a custom font? Please try removing the font from the Enfold > Import/Export > Custom Font Manager and from the Media > Library panel and then upload it again. It’s causing a mixed-content error.
http://site.com/wp-content/uploads/avia_fonts/type_fonts/good-timing/good%20timing%20bd.ttf’. This request has been blocked; the content must be served over HTTPS.
Best regards,
IsmaelNovember 11, 2024 at 6:38 am #1471044In reply to: Setting Up Google Maps With Enfold
Hey hughie1,
Thank you for the inquiry.
Maps Javascript API
Geocoding API1.) This is included in the documentation: https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api
2.) You can change the line color by setting the Styling > Colors > Heading Color to “Custom Color” and adjusting the value of the Custom Separator Line Color setting.
Best regards,
IsmaelNovember 11, 2024 at 6:31 am #1471042Hi,
Thank you for the info.
Please looks for the av_video_assets_required function in enfold\includes\helper-assets.php file and replace it with the following code. Let us know of the result.
/** * Checks the entries for the current page for av_video, av_audio, <audio>, <video> and background video elements. * * @since 4.3 * @added_by Kriesi * @param array $assets */ function av_video_assets_required() { global $posts; // Check if we are editing a LearnDash topic and return early if true if ( is_admin() ) { $screen = get_current_screen(); if ( $screen && $screen->post_type === 'sfwd-topic' ) { return false; } } $used = false; if ( ! is_array( $posts ) ) { return $used; } /** * https://kriesi.at/support/topic/mediaelement-loading-on-every-page/ * Default values https:// https:// are regarded as video => extended $regex * * @since 5.6.7 */ $regex = "!\[av_blog|\[av_postslider|\[av_video|\[av_audio|\[av_player|\[audio|<audio|<video|video\=\'http[s]?:\/\/[^']?\S{2,}\'|video\=\"http[s]?:\/\/[^\"]?\S{2,}\"!im"; foreach ( $posts as $post ) { $matches = array(); $found = preg_match_all( $regex, $post->post_content, $matches, PREG_OFFSET_CAPTURE ); if ( ! empty( $found ) ) { $used = true; break; } $format = get_post_format( $post->ID ); if ( $format == 'audio' || $format == 'video' ) { $used = true; break; } } return $used; }You can also set the Enfold > Performance > Self Hosted Videos And Audio Features (WP-Mediaelement Scripts) to “Always load media features” to avoid the check above.
Best regards,
IsmaelNovember 11, 2024 at 3:59 am #1471038In reply to: Hamberger menu trigger
Hi Mike and Guenni007,
Actually, I realize the answer were in the Guenni007’s code to start with. Kriesi, you should update the doc to include his code that takes care of the Search icon! Thanks you both, it woks perfectly now. Enfold is a very nice theme.
Best regards,
SergeNovember 10, 2024 at 10:35 pm #1471033Interesting. I turned off some of the extensions thinking those might impact. I believe the ad blocker by default is on.
It seems a bit weird if that impacts these two fields though.I added a screenshot to my dropbox. Hopefully the link works fine.
https://www.dropbox.com/scl/fi/rg9yj4eneiwrb1jx9gql8/Enfold-Privacy-setting-seen-in-Brave-browser.jpg?rlkey=sw11lkf83a5giyputm3uafdca&st=mpg6clos&dl=0″ alt=”Privacy and Cookies settings in Enfold seen in Brave browser”Redoing the link:
https://icedrive.net/s/2kNfTC1vGyA7XajAD9FfAD2iYvP1Thanks for being there Mike.
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This reply was modified 1 year, 2 months ago by
SHR Design. Reason: Original image link does not work. I added another
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This reply was modified 1 year, 2 months ago by
SHR Design. Reason: Trying the image link again
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This reply was modified 1 year, 2 months ago by
SHR Design.
November 10, 2024 at 10:04 pm #1471032Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 10, 2024 at 9:40 pm #1471029In reply to: cannot open support tickets with my account.
Hey Cihan Can,
Thanks for your question, the theme license to download updates from your Theme Forest account is lifetime, but the license for the support forum is only for 6 mo to a year demending on what you paid for at the checkout.
You can renew your support and then log in to the support forum and open a new thread.Best regards,
MikeNovember 10, 2024 at 9:19 pm #1471028In reply to: Register to forum
Hey Vlado Donev,
Thank you for your question, often when then theme was purchased by the original developer the owner doesn’t have a Theme Forest account so they, or you, can not update.
Typically is the first step to solving and issue, our version is now at 6.0.6, so if you can not update to this version and can not login to Theme Forest to download and manually update you will need to purchase a new license, creating a account for the owner.
Due to our contract with Theme Forest (Envato) we can not create licenses, or transfer old licenses, only they can, but typically they will not.
Please purchase a new license.
Then register to our support forum at here and create a new thread so we can help after you update.If your version is very old, as you point to, 8 years, please follow these steps to update manually:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
MikeNovember 10, 2024 at 5:35 pm #1471019Topic: Bugs in my Enfold theme? Updating homepage crashes it.
in forum Enfoldtreemango
ParticipantHi, I have an enfold site (url below).
When I try to update the icon box in the middle of the homepage (Billing and Payment), it crashes the homepage. The entire bottom half of the website disappears. To fix this, I have to contact my hosting company and have them revert back to an older version of the site.
When I try to update the code block content on the bottom right of the homepage (How we’ve re-imagined…), the exact same thing happens as above.
I haven’t tried updating any other elements, because with each crash it sets me back in time and the timing of this update is urgent to my client.
Can you tell me why this is happening and how I can fix it please. Thanks.
November 10, 2024 at 5:02 pm #1471015Topic: Register to forum
in forum Pre Sale QuestionsVlado Donev
GuestGreetings.
I was “hired” recently to do few adjustments on an old site which is using enfold theme.
There are some things that do not work properly (for years) and i cannot find a topic in your forum that actually provides a fix.I’ve seen exactly the same topic with the same issue on your theme from 8 years ago.
So I want to post a new thread but I cannot find the purchase code. The theme was purchased by the original developer, which we cannot contact to ask for the info.
Please tell me how I can register and ask my question….November 10, 2024 at 4:27 pm #1471014In reply to: Enfold resume – pictures not showing
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeNovember 10, 2024 at 4:19 pm #1471012In reply to: Support Qustion
Hi,
Try this function instead:add_filter('avf_blog_style','avf_blog_style_mod', 10, 2); function avf_blog_style_mod($layout, $context){ if($context == 'archive') $layout = 'full'; return $layout; }If you copy this code from an email, make sure that the quotes are not changed to “curly quotes” when you paste into your child theme functions.php
Is the link below correct?
If this doesn’t help please enable Appearance > Theme File Editor so we can test, or provide FTP accessAs for your support contract please enter your new purchase code at register and then go to the support forum and then open a new thread for your next thread, first we will finish this one question about the image height.
Best regards,
Mike -
This reply was modified 1 year, 2 months ago by
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AuthorSearch Results
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Search Results
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Hello,
i work with some empty categories (product_cat) in woocommerce. Enfold shows some html in these categoies. How can i remove this html output?
i tryed the woocommerce standard: remove_action(‘woocommerce_no_products_found’, ‘wc_no_products_found’);
this worked for a part of this HTML output, but not for all. Can you help me with this?
thanks
Chris
Hi, I have an enfold site (url below).
When I try to update the icon box in the middle of the homepage (Billing and Payment), it crashes the homepage. The entire bottom half of the website disappears. To fix this, I have to contact my hosting company and have them revert back to an older version of the site.
When I try to update the code block content on the bottom right of the homepage (How we’ve re-imagined…), the exact same thing happens as above.
I haven’t tried updating any other elements, because with each crash it sets me back in time and the timing of this update is urgent to my client.
Can you tell me why this is happening and how I can fix it please. Thanks.
Topic: Register to forum
Greetings.
I was “hired” recently to do few adjustments on an old site which is using enfold theme.
There are some things that do not work properly (for years) and i cannot find a topic in your forum that actually provides a fix.I’ve seen exactly the same topic with the same issue on your theme from 8 years ago.
So I want to post a new thread but I cannot find the purchase code. The theme was purchased by the original developer, which we cannot contact to ask for the info.
Please tell me how I can register and ask my question….
