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Search Results
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Categories are displayed twice – tags are not displayed
Hi Enfold
I have two problems
1) Look at my page: categories appear twice at the top of every post
2) I have enabled the display of tags but they are not showingCan you help?
Greetings.
Hanne B. StegemüllerIn reply to: Cannot edit Easy Slider
Hey zimbo,
Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please try to activate the parent theme to see what happens then.
Best regards,
RikardWe are considering Enfold as a new theme for our existing website. Here is a little bit of info about our website. We sell custom bottled essential oils worldwide, primarily in North America. Our site currently has about 2500 oils and classes for our customers to buy thru WooCommerce. The classes are offered thru Zoom or YouTube, we do not use a learning management system, and we do not intend to use one. We have about 400 blog posts and 120 static pages.
We are considering moving to a new theme because our current theme is causing issues with our site, including plugin conflicts and version control issues by the developer. My questions below are not reflective of your business practices but are an indication of the level of issues that we are having with our current theme and related plugins. We are hoping to avoid these or similar issues with our next theme.
1. What are your support hours and time zone? I believe that your team is based in Austria. Does everyone reside in the area, or is your team spread throughout the world like most WP developers? Is there a strategy to your support efforts? How do you prioritize problems reported from your customers and assign resources to resolve them?
2. Our current theme is not Woo Commerce HPOS compliant. This is causing issues with performance of our ordering and order processing. Is Enfold HPOS compatible?
3. There are some specific plugins that we use as part of our site. These plugins are critical to how we run our site. Can you confirm if Enfold is compatible with the following Plugins:
a. The Event Calendar, The Events Calendar Pro, Event Tickets, and Event Tickets Plus from The Events Calendar?
b. WooCommerce Product Table from Barn2
4. It is difficult to tell from the Enfold changelog how often you update the theme? Is there a set cadence to the releases? Are there major/minor/bug fixes?
5. Can you tell me about the development cycle and source control? Our current theme provided a one-off fix to a problem that they said would be a long for a permanent fix. Four months later, they updated the module and did not include the fix for our issue. We can no longer update our theme or its plugins without causing site crashes.
6. We currently use WPBakery Builder for many of our pages. Will we need to modify our pages, posts, and products to use ALB? Are there any tools to assist us? Have any of your current customer been successful at doing this change over?
7. Are there tutorials about the process of switching from one theme to Enfold? Are there any hints you can share with us?
8. Is there a page where I can find the product roadmap for Enfold?Thank you for all your help and efforts to answer our questions!
Hi everybody.
After upgrading from every version to the (actually) last 6.0.8, the language of the Enfold’s Panel is in english also if my website is in italian.
I haven’t multilanguage systems (Loco or Wpml, or others…) in my website, there is only italian, and also in my admin profile there is the correct language.
This issue is appeared after the last update (before updating, it was in italian), and also the language files are at its proper position, so I think this can be an issue due to the last version.
How can I solve?
Thanks, great template!!!
Bye, Roberto.We are currently encountering an issue with our website, which uses the Enfold theme. In Google Search Console, we have noticed a significant number of redirects referencing avia-elements.
These URLs contain unusual parameters and redirects that we did not create or configure. This is causing concern as it may impact our site’s SEO and functionality.
Could someone please help us understand:
– What might be causing these unexpected redirects?
– How we can resolve or prevent this issue?We would appreciate your guidance or any updates on whether this might be a known issue with the theme.
Looking forward to your response.
In reply to: Item-Purchase-Code instead of Token used for updates
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Ticker left and right aligned
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: License
Hey Gary,
Do you need a new token? If so, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/
Are you looking for the font which was used in the image which is set as the logo, or the fonts used for text?
Best regards,
RikardIn reply to: Enfold Licence Renewal
Hi
I just followed the above steps and updated Enfold and it has changed the layout and formatting of my entire site! I need to get the site back up ASAP as it was before the upgrade.
Is the best course of action to restore a Jetpack backup from earlier today and, if so, should I select all the options per below?
WordPress themes
WordPress plugins
WordPress root (includes wp-config php and any non WordPress files)
WP-content directory (excludes themes, plugins, and uploads)
Site database (includes pages, and posts)
Media uploads (you must also select Site database for restored media uploads to appear)Thank you
In reply to: Demo content doesn’t install
Hey milongal,
Thank you for the inquiry.
Where is the site hosted? The import sometimes doesn’t work on certain hosts due to security restrictions or configurations. Have you tried manually importing the demo using the XML files? You could also test this on a local installation first, then transfer the result to the live site. For more info, please check this link: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo
Best regards,
IsmaelIn reply to: Ticker left and right aligned
Hey schweg33,
Thank you for the inquiry.
Are you trying to adjust the width of the sliding text below the first section? Try to apply a custom css class or ID to the color section containing the ticker, then adjust the width of the container using css. For more info, please check this documentation: https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width.
Best regards,
IsmaelIn reply to: Header Menu
Hey Andreotti,
Thank you for the inquiry.
You can adjust the font size in Enfold > General Styling > Typography, and for additional configurations, you can edit the Main Menu elements in Enfold > Advanced Styling. Let us know if you need further assistance.
Best regards,
IsmaelI have a problem with an Easy Slider on my website.
In seeing if there is a previous post about this, when I enter ‘easy slider’ into the search box at https://kriesi.at/support/forum/enfold/ , the site crashes with
There has been a critical error on this website. Learn more about troubleshooting WordPress.Topic: Demo content doesn’t install
Hello,
I’ve read through the various posts on this forum about demo content import issues and nothing applies to my situation. So I hope someone will have a solution.
When I try to import demo content from within the Enfold theme dashboard, it simply fails with this message:“Download of files for demo Agency – Enfold Parallax Demo didn’t work!
You might want to try reloading the page and then try again.”I would like to import the content from the Parallax demo. Any help would be greatly appreciated.
Thank you.Topic: Need support
Hello, I need support because I have an issue in my Enfold site but my license is expired. Can I buy a support license?
Thanks in advance.
Kind Regards.
In reply to: Translatepress plugin, accordion problem
Hi,
Glad Ismael was able to add insight for you, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Hamburger icon/ menu always visible on mobile.
Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeWe have tried this but the issue persists. Test was re-run after clearing our server side and local cache.
Using our hosts plugin to merge JS creates a separate issue. When Combining Javascript Files, most elements of our site no longer show up (blank/white screen). This includes the homepage fullwidth slider, product sliders etc.
On our hosts plugin side, we use the following settings: Combine CSS Files, Defer Render Blocking Javascript, Minify HTML Output, Web Font Optimization and Disable Emojies. The host in question is Siteground and their plugin is Siteground Optimizer.
If we enable the themes performance setting for Javascript we do not have the blank elements issue (Merge and Compress all theme Javascript files works fine). On this note though, if we choose Use Minified Theme Javascript files, we do get the blank elements issue.
We run 4 websites, all using Enfold with the same host. All 4 sites use the same Enfold Performance settings and Sietground Optimzer settings. The other 3 sites we run do not report any browser issues though. Hopefully this helps to diagnose.
In reply to: transparent table
Hey Gianluca,
Thank you for the inquiry.
We didn’t find any table element in the home page. Where did you add it? You may need to replace or update the selector “#av_section_1.main_color” depending on the position of the color section containing the table element. You could also apply a custom css class name or ID to the color section element and use that instead. Please check this documentation for more info.
// https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Best regards,
IsmaelHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.content { padding-top: 0; padding-bottom: 0; }Best regards,
RikardTopic: Color Section Glitch?
We have a new website built on Enfold. We noticed a few strange things with this build. In particular, we have a color sections with background on the “footer page” that when we open them to edit, the screen just has a blank white color section with no content. We waited a very long time to see if it would load and it never did. We have tried 3 different browsers and I purchased a brand new theme from ThemeForest and uploaded it, click REPLACE ENFOLD with the Extraction to see if that works and it did not.
Can you help? I can make an admin login for you to look if you think you can help.
Please let me know. Love, Love, Love this theme.
Chris CookThere’s that one year old thread, where Nikko posts a suggestion to change the appearance of the menu bar with a .svg
The thread can be seen here:
https://kriesi.at/support/topic/custom-menu-bar-shape/Unfortunately that thread has been closed and more unfortunately Nikko shows as inactive, so maybe he isn’t a member of Enfold Support anymore.
All in all this solution does fit my needs too – besides of the shape of the .svg.
Nikko seems to have used the custom Enfold svg shape “Mountain”. And after you follow his steps in the above mentioned thread, your menu bar looks like this (I coloured it pink to make it stand out for viewing purposes).
Nikko’s solutionI would like to have a curve instead. And I’d like to place the logo inside of it, so that it would be outside of the menu bar.
See mockup of what I would like to reachCould someone please help me with that?
In reply to: Translatepress plugin, accordion problem
Hi,
thanks for your feedback. I received the following response from the TranslatePress team:
The issue comes from the Enfold theme itself from what I can tell. They have a data attribute data-title=”Welches Charterrevier passt zu meinen Vorstellungen?” on the paragraph for each FAQ and this overwrites the ENGLISH already translated version.
However, TranslatePress does not translate data attributes, so the original language version gets placed instead of the English version.Thanks and best regards
In reply to: Dynamic Data / ACF / Enfold
Hey Sarah,
Thank you for the inquiry.
You can use the Custom Layout and Dynamic Content feature to create different views for your posts. Please check this documentation for more info: https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/
Best regards,
IsmaelTopic: Website-Update
Sehr geehrte Damen und Herren,
leider habe ich weiterhin keinen Zugriff zum Purchase-Code, da dies der vorherige Website-Administrator nicht überliefert hat. Daher kann ich hier kein Update durchführen.
Siehe hier:
Wie kann ich nun vorgehen?
Topic: Dynamic Data / ACF / Enfold
Hi,
We can see that we can create custom content types and display individual pages using that layout.
Is there a way to create the views ? easily.. so they look better than just blog posts.
E.g. ideally we’d have for say project.. a small image, big image, short description and full one..
One the projects overview page.. we’d use the small image and short description, then they click through and get the full project.. looking as we’d like it to be
We’d also ideally have that projects page be filterable by project.
so.. in a way a customised portfolio page.
but also like to use this for other things like staff directory by department etc.thanks
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Video in colour-section is not displayed fully?
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Jak73,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.page-id-8462 #header .inner-container { border-bottom: none; } #top.page-id-8462 .av_minimal_header #header_main { border-bottom: 1px solid #000; }Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.Best regards,
MikeIn reply to: Avia Layout Builder editor not working
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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