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Search Results
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In reply to: Breadcrumbs in mobile version vertical alignment
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Enfold Licence Renewal
Hi,
Your support license is good until 2025-12-14 your update license is for life, you are using an old version so you may need to manually update.
To update your version of Enfold you may need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeIn reply to: Adding google tag manager in Enfold
Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Remove lightbox-link from image
Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Enfold Licence Renewal
I needed to post a support question but it said that my license had expired and I needed to re-purchase it – so I purchased a 12 month license. Was that not required?
My query above actually related to whether Enfold software updates automatically update on my site.
Thank you.
In reply to: File download does not work
Thank you for reply! I am pretty sure that the issue is not coming from the htaccess because I even duplicated all values from working site htaccess, and everything is the same. Enfold button is configured correct, and again this issue is not coming from Enfold button, but the whole site, because the download function from media files section is acting similarly
Hi and thanks for the responses. that was a typo (late night, tired, frustrated.) I meant to type 400×400. Sorry to make you do that ‘run-around” but that info is useful. Yes my export settings are RGB at 8bit. I have done some experimenting with color profiles too. That was a good hunch to check the RGB vs CMYK settings and the 8bit vs 16 bitt as well. These are just run-of-the-mill 8bit RBG JPGs. I will try the deactivating the theme procedure. Also, I had a Smush plugin installed. I have disabled it for these tests and it didn’t do anything. I am also running W3 Total Cache and UpdraftPlus – Backup/Restore. So now only 2 plugins. The Site hosting company, ipage.com, is now owned by BlieHost. It might be a PHP related issue. What is the minimum version of MyPHP that you have tested with this theme?
Also I received an email from ThemeForest to download the new version, which I did. It is just a loose folder of the theme. I tried compressing it as a SIT file and reinstalling it through the Appearance>Themes tab. I guess that is not the correct way. I see there is a way to import the new theme if you have some sort of “valid Envato private token”. I don’t have an Envato account and the last time I installed their junk it screwed my site up. is there a way to update this in a simple way? My current Enfold Theme Version Number is 6.0.3 and the new download is , well, I don’t know because it does not state a version number. I would share a link but I don’t really want corrupted content portfolio pages up there, but let me see what I can do. thanks for any help. https://chappledesign.com
In reply to: Google tag manager script in function.php error
i answered to the other topic: https://kriesi.at/support/topic/adding-google-tag-manager-in-enfold/
Dear support, @NIKKO @rikard
I’ve been trying to implement the Google Tag Code from Google Ads for hours.
But i get every the error:
Uncaught Error: Undefined constant “‘wp_head’” in wp-content/themes/enfold-child/functions.php:24
Stack trace:
#0 wp-settings.php(672): include()
#1 wp-config.php(104): require_once(‘/var/www/vhosts…’)
#2 wp-load.php(50): require_once(‘/var/www/vhosts…’)
#3 wp-admin/admin.php(34): require_once(‘/var/www/vhosts…’)
#4 wp-admin/theme-editor.php(10): require_once(‘/var/www/vhosts…’)
#5 {main}
thrown
What its wrong???Here is my script
/**
* Google Tag Manager Head Script
*/
function add_custom_gtm(){
?>
<!– Google Tag Manager –>
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({‘gtm.start’:
new Date().getTime(),event:’gtm.js’});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!=’dataLayer’?’&l=’+l:”;j.async=true;j.src=
‘https://www.googletagmanager.com/gtm.js?id=’+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,’script’,’dataLayer’,’GTM-ABCDEFGH’);</script>
<!– End Google Tag Manager –>
<?php
}add_action(‘wp_head’, ‘add_custom_gtm’);
/**
* Google Tag Manager Body Script
*/
function google_tag_manager_body_code() { ?>
<!– Google Tag Manager (noscript) –>
<noscript><iframe src=”https://www.googletagmanager.com/ns.html?id=GTM-ABCDEFGH”
height=”0″ width=”0″ style=”display:none;visibility:hidden”></iframe></noscript>
<!– End Google Tag Manager (noscript) –>
<?php }
add_action( ‘ava_after_body_opening_tag’, ‘google_tag_manager_body_code’, 1);Can anybody help?
Sooo great!
In reply to: Adding google tag manager in Enfold
Dear support, @NIKKO @rikard
I’ve been trying to implement the Google Tag Code from Google Ads for hours.
But i get every the error:
Uncaught Error: Undefined constant “‘wp_head’” in wp-content/themes/enfold-child/functions.php:24
Stack trace:
#0 wp-settings.php(672): include()
#1 wp-config.php(104): require_once(‘/var/www/vhosts…’)
#2 wp-load.php(50): require_once(‘/var/www/vhosts…’)
#3 wp-admin/admin.php(34): require_once(‘/var/www/vhosts…’)
#4 wp-admin/theme-editor.php(10): require_once(‘/var/www/vhosts…’)
#5 {main}
thrown
What its wrong???Here is my script
/**
* Google Tag Manager Head Script
*/
function add_custom_gtm(){
?>
<!– Google Tag Manager –>
<script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({‘gtm.start’:
new Date().getTime(),event:’gtm.js’});var f=d.getElementsByTagName(s)[0],
j=d.createElement(s),dl=l!=’dataLayer’?’&l=’+l:”;j.async=true;j.src=
‘https://www.googletagmanager.com/gtm.js?id=’+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,’script’,’dataLayer’,’GTM-ABCDEFGH’);</script>
<!– End Google Tag Manager –>
<?php
}add_action(‘wp_head’, ‘add_custom_gtm’);
/**
* Google Tag Manager Body Script
*/
function google_tag_manager_body_code() { ?>
<!– Google Tag Manager (noscript) –>
<noscript><iframe src=”https://www.googletagmanager.com/ns.html?id=GTM-ABCDEFGH”
height=”0″ width=”0″ style=”display:none;visibility:hidden”></iframe></noscript>
<!– End Google Tag Manager (noscript) –>
<?php }
add_action( ‘ava_after_body_opening_tag’, ‘google_tag_manager_body_code’, 1);Can anybody help?
In reply to: Possible problem with enfold
Hello,
Enfold limits the memory limit somewhere.
The memory limit of the server is 768M, this is how it appears on the health info site.
If I change the memory limit in the wp-config, enfold ignores it, but twenty twenty-five does.
If you access WordPress, twenty twenty-five is now active and the wp-config memory limit is 768M and the site health info indicates this.
If I activate enfold it returns to 256M
Can you check it and tell me why this happens?
Thank you
Thanks, I activated the Twenty-Twenty Five theme, and the problem still persists, meaning it must not have anything to do with Enfold. Must be a conflicting plugin. Sorry to waste your time.
Topic: Enfold backend not german
Hey,
Mein Enfold Backend ist nach Update neustes Enfold Theme 6.0.8 nicht mehr auf Deutsch sondern in Englisch.
Wordpress ist aktuell. Und steht auf Deutsch was auch so angezeigt wird, nur bei Enfold stehen die Begriffe auf Englisch.Irgendeine Lösung?
Ich habe das bei 3 Installationen nach Update auf 6.0.8, denke liegt am Update-Files.
In reply to: active on menu while hidding submenu
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: File download does not work
did you compare the htaccess files – if there are differences between those who work and those which do not work?
espacially look for :
application/octet-streamby the way for Enfold Download Button – fill out only the Use File Input field
In reply to: Possible problem with enfold
Hello,
I had not put the declaration before the wp-settings one. Now 1024M appears on the health info site but it still doesn’t work when I activate enfold or enfold child.
What can I do more?
Thank you
In reply to: Possible problem with enfold
Hi,
I’ll send you the site health info file. It says there:
WP_MEMORY_LIMIT 256M
WP_MAX_MEMORY_LIMIT 768MDoes it have to go up to 1024M?
If I add to wp-config.php: define( ‘WP_MAX_MEMORY_LIMIT’, ‘1024M’ );
It is not changed on the health info site, it is still at 768M.
If I activate enfold it still fails, if I activate Twenty Twenty-Five it works to access the backend.
What can I do more?
Thank you
Topic: Possible problem with enfold
Hello,
We are having a problem with the casamariol.com website. Everything is updated. As it is a website in production we have duplicated it to test.casamariol.com
We are having different problems: cannot access the backend gives error 500, cannot save pages, …
We scanned the site with wordfence and found a file with email code in the root. wp-init.php, is now removed.
We have disabled all the plugins and the site is still not working.
We have installed the twenty twenty five theme and it seems that the backend can be accessed fine.
I have received some email from WordPress with the errors it gives, they are the following:
Un error del tipus E_ERROR s’ha produït a la línia 1065 del fitxer /home/customer/www/casamariol.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php. El missatge d’error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 212992 bytes)
Un error del tipus E_ERROR s’ha produït a la línia 1045 del fitxer /home/customer/www/casamariol.com/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php. El missatge d’error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 315392 bytes)
Can you take a look and see what could happen?
Thank you,
Hey sparkyj,
You need an Envato account to purchase and download the theme, so I guessing that you already have one. All you need to do is to follow the documentation here: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardIn reply to: I have alignment issues
Hi,
Please try to stick to one question in the future.
1. Where can we see the elements in question?
2. The code you have a in Quick CSS doesn’t seem to be valid CSS, please try removing it.
3. There is an option to target all headings under Enfold->Advanced Styling.
Best regards,
RikardThis is a loose folder of parts. I compressed and tried to upload through Theme install. Doesn’t work. Ii do not have a Envato ‘token”. I do not want to open an Envato account. Is there another way?
How do I update this theme? I am having really bad graphic file corruption. What is the lowest version of PHP this theme will safely run on?Topic: Enfold Licence Renewal
Hi
I just renewed our Licence for Enfold. Do I need to action something to ensure that the latest version of Enfold is active?
Thanks!In reply to: Malfunzionamento di enfold layout avanzato
Hey Giovanna,
Thank you for the inquiry and sorry to hear that you’re experiencing this issue.
Please provide the site URL in the private field so we can investigate the problem. In the meantime, make sure that the theme is updated to version 6.0.8. You can download it from your ThemeForest account and manually upload it to your server via FTP. For more info, please refer to the documentation below: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelIn reply to: Tab Section Element
Hi,
Thank you for the update.
The width of the tab section title is defined via css. You can override it by adding the following code to the Enfold > General Styling > Quick CSS field:
.av-inner-tab-title, .av-tab-section-icon, .av-tab-arrow-container, .av-tab-section-image { width: 250px; }Best regards,
IsmaelMi avete risposto ma non risolto nulla.
È inutile che vi mando una foto, vi dovrei mandare il video. Più espliciti di quanto detto… IL LOYUOT AVANZATO NON FUNZIONA! Si carica solo gutemberg. Avete una soluzione? Praticamente il tema non serve a nulla! Anzi sta dando solo problemi.
Sapete la soluzione ?
GrazieTopic: File download does not work
Hi! Please help me with the following issue, There is an option in Enfold to create button with download option. I faced the issue that on some of my websites download button instead of downloading the file it goes to file link. And on those sites where the download button is not working, appears that download function does not work at all, for example, the same thing happens when you go under media files and push download media file button. Interesting point is that all my websites are on godaddy, all of them use Enfold, some of them are on the same hosting account, but, within the same shared hosting, one website is working properly, the other one no. In order to fix this issue I have contacted godaddy support possible 5 times and with hours of troubleshooting they did not find any problem or configuration issue. From my side I have disabled all plugins, even switched template to basic ones, different internet connection, browsers, cache… I have tried everything but can not find the issue. The only thing that is different between two websitesn, maybe from the very beginning I have uploaded different demo versions of enfold.
In reply to: Disappearing Portfolio Posts
Hi,
Thanks for the update, we’ll close this thread then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Main menu color and font size
In reply to: Remove lightbox-link from image
Hey xela,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.postid-2500 a.lightbox-added { pointer-events: none; }After applying the css, please clear your browser cache and check.
Best regards,
MikeIn reply to: Some blocks are to narrow on a mobile
Hey dorisb123,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:@media only screen and (max-width: 989px) { .responsive #top #wrap_all .av-break-at-tablet .flex_cell.no_margin { padding: 20px !important; } }After applying the css, please clear your browser cache and check.
Best regards,
Mike
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