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  • Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1475155

    Topic: Vimeo video problems

    in forum Enfold
    jehi33260
    Participant

    Hello,
    I have 2 sites created with Enfold, on which I sell training courses:
    One, reviha.org, perfectly displays the videos from Vimeo, the public videos and the private videos.
    And the other, radiesthesie-etonnante.com, which doesn’t display any videos except the message: Sorry, this video cannot be played due to its privacy settings. Note that YouTube videos display perfectly on both sites, but YouTube videos are public.
    I’m about to replace the old reviha.org site with the new radiesthesie-etonnante and I’m desperate to find a solution…
    Can you help me?

    #1475154
    MysticMimi
    Participant

    Hello,

    I cannot get the Partner/Logo element to work properly. I want it to look like the top example on your demo page: https://kriesi.at/themes/enfold/shortcodes/partnerlogo-element/

    I have made oodles of changes, tried so many things, and it worked once, for a few minutes… but then didn’t work again. Also, when I first look at the page, those logos show just blank. You have to click on it to get it to show.

    Is there a certain size these images should be to show correctly? I can’t find that info anywhere. I made them all fit into a 260 x 185 box so they would be even.

    Please help me! Clearly I am lost!!! (I am used to using Avada, but went with Enfold this time as I’ve used it before with success. I’m finding this particular demo very difficult)

    Thank you!!

    #1475141
    wagnerstephan
    Participant

    Dear Kriesi Team,

    I have been a user of your theme “Enfold” for several years now. For the most part, I am very impressed with the theme. And whenever I encountered an issue or needed help with implementing a specific idea or layout, I was able to find solutions in your forum. Most of the time, I found the threads simply through Google searches. This made it unnecessary for me to use your support directly—until now.

    I have set up two landing pages for a client, but unfortunately, they load very slowly, primarily in the “Chrome” browser. Since we are advertising these pages via Google Ads, slow-loading websites are, of course, counterproductive.

    At my company, we use a Plesk environment on a rented server. We have already conducted several analyses through our internal admins as well as external partners. Unfortunately, we haven’t been able to determine why the landing pages aren’t performing well. Sometimes, the pages load relatively quickly, but at other times, it takes 10–12 seconds before any content is displayed. This makes it difficult to pinpoint the issue.

    We have now reached the point where we’d like to ask for your support to check whether the issue might be related to the “Enfold” theme itself or possibly to a component we might have overlooked. I would kindly ask you to analyze the slower of the two pages first. The URL for the page has been attached separately for your reference.
    Thanks a lot!

    Best regards,
    Stephan

    P.S.: One more addition: Saving changes in the Enfold WordPress BACKEND also takes a noticeably long “waiting time” each time. If the backend already takes so long to load, something must be seriously wrong.

    #1475139
    rixi
    Participant

    Hi,
    How can i change the fontcolor by the transparent header? By header under settings i cannot find anything.
    And i would like to change the enfold Logo to the other Logo. Where can i do that?
    Thanks for help :)
    Many greetings rixi

    #1475129

    Hey Acquarius26,

    Thank you for the inquiry.

    Try to include this css code to adjust the initial and scrolled color of the burger menu:

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      #top .header_color.av_header_transparency .av-hamburger-inner,
      #top .header_color.av_header_transparency .av-hamburger-inner::before,
      #top .header_color.av_header_transparency .av-hamburger-inner::after {
        background-color: #fff;
      }
    
      #top .header_color .av-hamburger-inner,
      #top .header_color .av-hamburger-inner::before,
      #top .header_color .av-hamburger-inner::after {
        background-color: var(--enfold-header_burger_color);
      }
    }

    Best regards,
    Ismael

    #1475124

    Hi,

    I added that code but the header height looks the same. I even tried to adjust the padding number with no success.

    Where did you add the css code? Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings or post the login details in the private field so that we can check the theme options.

    Best regards,
    Ismael

    Tia
    Participant

    Hi
    I have enabled the cookie consent banner in Enfold a long time ago and everything works fine from the front end but now I notice that Google Analytics says I must set up ‘Behavioural analytics consent signals’ . See screenshot at https://flic.kr/p/2qFoz49

    The option I chose was ‘I use a consent banner from a third-party platform’ but do not see WordPress as an option. Could you please give me an idea what to do?

    Many thanks

    Tia

    #1475115
    roconnor2
    Participant

    I have read through all of the recent past support on this and my fullwidth easy slider stopped working on our website and I cannot figure out the solution.

    It seemly happened randomly and I have tried updating Enfold to the current version, updating WordPress the its most current version, deactivating all my plugins, and building a new page. I remain stuck at the slider only showing the arrows and the dots for the images present, but none showing up when you click on these.

    Can you please help me figure out what I have that is conflicting and causing the slider to not work?

    riversandlands.org

    Thank you so much!
    Rebecca

    • This topic was modified 1 year ago by roconnor2.

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1475105

    Hello! I’ve created a staging site and I see what you mean about the default theme switch. Also, I do not use a plugin to choose Enfold as my theme.
    The URL is below and you can use the existing support login info

    • This reply was modified 1 year ago by leesalu.
    #1475104

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1475103

    Hi,

    Great, I’m glad that you found a solution and thanks for sharing. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1475085
    JoStudioDeRijp
    Participant

    Hi Enfold, is it possible to change the color of the small light gray square in the post slider element?
    I hope so! Because they ar not visible enough on desktop; see this testportfoliopage:

    #1475071

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1475070

    In reply to: toggles&accordion

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1475059

    Hey,

    I tried disabling your active plugins using the Health Check & Troubleshooting plugin ( https://wordpress.org/plugins/health-check/ ) and I noticed that when I do that, the theme switches to a default theme. Are you using a plugin to set Enfold as your active theme?

    Also, I noticed that the data for the data-av_icon attribute is missing only for the Instagram and YouTube icons. I think this could be plugin-related as well.

    Please replicate the issue on a staging site and send us a link to your site and admin login credentials so we can investigate the issue further.
    You can use the All-in-One WP Migration and Backup plugin ( https://wordpress.org/plugins/all-in-one-wp-migration/ ) to copy your site to a staging site.

    Regards,
    Yigit

    #1475055
    natwertg
    Participant

    I can’t save changes in my Enfold extended-layout editor. If i try to save any changes, a popup is shown about a JSON error, and nothing is saved.
    And if i revisit the editor after the failed save attempt, i am notified, that an autosave has been made, and that the page im currently eddititng is outdated.
    Right now i can’t change anything, because it won’t be safed, and so far i have found no solution to my problem.

    #1475047

    In reply to: theme subtil color

    Hi,

    Thank you for the screenshot.

    You can adjust the color values of the Alternate Background Color and Main Content Font Color in the Enfold > General Styling > Main Content tab. Let us know if this works for you.

    Best regards,
    Ismael

    Hi,

    Thank you for the screenshot.

    Please provide the login details in the private field so that we can check the issue further. In the meantime, try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know the result.

    Best regards,
    Ismael

    #1475045

    In reply to: Contact form colors

    Hey jccardaillac,

    Thank you for the inquiry.

    The site is not loading our end. To adjust the style of the contact form fields, please add this code in the Enfold > General Styling > Quick CSS field.

    #top .main_color .input-text, #top .main_color input[type='text'], #top .main_color input[type='input'], #top .main_color input[type='password'], #top .main_color input[type='email'], #top .main_color input[type='number'], #top .main_color input[type='url'], #top .main_color input[type='tel'], #top .main_color input[type='search'], #top .main_color textarea, #top .main_color select {
        border-color: #000000;
        color: #000000;
        font-family: inherit;
        background: #eeeeee;
    }

    Make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings to make sure that the changes take effect.

    Best regards,
    Ismael

    #1475044

    Hi,

    Thank you for the update.

    If the latest version does not appear on the dashboard, you may need to update it manually via FTP. The site is currently using a very outdated version of the theme, which is probably why the dashboard update is not available. Please upgrade to version 6.0.8. For more info, refer to the documentation: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp.

    Best regards,
    Ismael

    #1475039

    Hi Mike,
    Thank you for your help. I suppose before I check those first things you mentioned I should update Enfold and see if that helps. I was under the impression that I was up-to-date because that is what the Enfold>Theme Update section is telling me in the WordPress dashboard. See screenshot. It is not giving me the option to upgrade through the dashboard like it normally does.
    Screenshot of Enfold Them Update Screen from Dashboard
    Any idea why that would be the case?

    #1475037
    xfilegirl
    Participant

    Hi there,
    After much debugging it seems that there is a conflict between woocommerce and Enfold. On checkout, the terms and conditions button is not clickable or is clickable after a very long delay. The same thing does not happen if I have the Storefront theme active. We are running PHP version 8.4 (but same thing was happening with PHP versions 7.4-8.4), and all plugins, themes and wordpress version are up-to-date.

    With debug turned on I get the following errors on the checkout page:

    Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the avia_framework domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/fegnionc2/domains/fegnion.xyz/public_html/wp-includes/functions.php on line 6114

    Deprecated: Creation of dynamic property avia_sidebar::$title is deprecated in /home/fegnionc2/domains/fegnion.xyz/public_html/wp-content/themes/enfold/framework/php/class-sidebar-generator.php on line 34

    Deprecated: Function wp_targeted_link_rel is deprecated since version 6.7.0 with no alternative available. in /home/fegnionc2/domains/fegnion.xyz/public_html/wp-includes/functions.php on line 6114

    Deprecated: Function wp_targeted_link_rel_callback is deprecated since version 6.7.0 with no alternative available. in /home/fegnionc2/domains/fegnion.xyz/public_html/wp-includes/functions.php on line 6114

    Deprecated: Function wp_targeted_link_rel is deprecated since version 6.7.0 with no alternative available. in /home/fegnionc2/domains/fegnion.xyz/public_html/wp-includes/functions.php on line 6114

    Deprecated: Function wp_targeted_link_rel_callback is deprecated since version 6.7.0 with no alternative available. in /home/fegnionc2/domains/fegnion.xyz/public_html/wp-includes/functions.php on line 6114

    #1475031

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1475021

    Brilliant thanks so much this has solved the problem. This process has given me a lot of confidence in Enfold and I will continue to use it as my main theme on going for all my woocommerce sites.

    #1475020

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .woocommerce-checkout .woocommerce-billing-fields .woocommerce-billing-fields__field-wrapper ~ .form-row.form-row-wide {
    	display: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1475016

    Hi,
    You would place this code in the Enfold Theme Options ▸ General Styling ▸ Quick CSS field
    To create a table to display like in the screenshot above, try creating a duplicate test page and post a admin login for us, then after we make an example you can examine and copy the code to reuse. That maybe easier for you.

    Best regards,
    Mike

    #1475015

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1475012

    In reply to: Creating a wide footer

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 30 results - 3,901 through 3,930 (of 244,023 total)