Hello,
I have an incomprehensible or reproducible problem with text blocks. The problem occurs sporadically/randomly.
Is it due to special characters or something similar?
After saving, everything is displayed correctly in the backend, but AVIA code is visible in the frontend. Please note the screenshots!
If I remove the faulty text block and insert it again, everything works correctly again.
But the problem also occurs without making any changes to the page. I assume that it happens when the cache is created (WP-Optimize).
How can the problem be solved?
Thank you very much




Hallo zusammen,
ich benutze den Icon-Shortcode unter dem Accordion, möchte jedoch einige Erweiterungen am Shortcode vornehmen, z.B. pudding-right etc. Wie kann ich das am besten umsetzen? Ich habe gehört, dass man einen neuen Shortcode im Child-Theme einbauen kann. Wie gehe ich dabei am besten vor?
Danke und Gruß
Martin
Hey Zaccc,
Thank you for the inquiry.
You can add the numbers as images using the Image element or as text using the Special Heading element. The text below can be added using the Text or Code Block element. Another option is the Iconbox element, but you may need to upload the numbers as icons because they are not available by default on Fontello or Flaticon. Please check the documentation below for more info on how to upload your own font icons.
// https://kriesi.at/documentation/enfold/icon/#adding-your-own-fontello-or-flaticon-icons-
Best regards,
Ismael
Hey amyncuih,
Thank you for the inquiry.
The dynamic_avia folder contains most of the files that are generated on-the-fly when you update posts, change the style options, or download video thumbnails, etc. If you want to decrease the number of files in the folder, you can start by enabling the Enfold > Performance > Delete Old CSS and JS Files? option. This option is located at the very bottom of the panel. You can also disable the generation of the posts css file by adding this filter in the functions.php file:
function avf_mod_post_css_create_file( $create ){
return false;
}
add_filter( 'avf_post_css_create_file', 'avf_mod_post_css_create_file', 10, 1 );
Another approach is to manually delete old or orphaned stylesheets and script files in the folder. These files are prefixed with names such as avia-footer-scripts, avia-gutenberg-dynamic-enfold, and avia-merged-styles. However, be sure to create a site backup before proceeding.
Best regards,
Ismael
Hey Julie,
Thank you for your ideas, please submit them to our Github Feature Request. It is for users to place requests and follow them as the Dev Team reviews them. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad to hear that we could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hey Helmut,
You can start a new thread by clicking the big blue button at the very top of the Enfold sub forum.
Best regards,
Rikard
Hey leloux,
Please try the following in Quick CSS under Enfold->General Styling:
.av-masonry-entry .av-masonry-entry-title {
color: brown;
}
Best regards,
Rikard
Hello,
Can you tell me is it possible to make such element with Enfold and how?
https://postimg.cc/8jCg0k9H
Regards
Hi,
When I check the /colorado-trail-resupply-guide/ page, I the backend ends with the tab section “bundles” and the next section “WATER RESUPPLY” doesn’t show on the backend.
I also note that the entire tab for the “bundles” is not showing, I see many empty columns:
Are these columns meant to show content? Or is this also broken?
I see the last working column has unclosed div tags:

unclosed HTML tags can break the page structure and cause the builder to close the page early, try to recreate the page from scratch on a new blank page and don’t use the template, and be careful when pasting text, as some browsers also paste the HTML, so check for this.
If this works correctly save this as your new template and delete the old template, typically once a template is saved with broken HTML tags it can not be corrected and resaved, thus the need to create a new blank one and saved.
Best regards,
Mike
I’d like to feed you an easy win for all of your customers using Enfold. Read private
Hi,
Yes, if you have Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression disabled, then enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files then the files will be cleared when the cache is cleared.
I recommend waiting until this occurs on it’s own, as your server cache seems to lag behind causing your issues above.
If you manually delete the files and your server cache is still calling them you will probably see some errors, so it will be better to wait until it occurs on it’s own.
Best regards,
Mike
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hello Guenni007,
I’m sorry for not having answered your messages quickly. I only spent a lot of time cropping SVGs that I found on the internet and that I added by modifying your code. I thank you nevertheless for the speed of your messages but especially for their relevance. You are one of the only ones to have helped me on Enfold for a long time and I thank you for that. I may ask you a few questions about other subjects but I thank you because my animated SVG separators are sublime thanks to you. Thank you !!!
Have a good day.
Hi,
Thanks for letting us know, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hey Paul,
If your site has been compromised then I would suggest that you get it cleaned by professionals, or try to overwrite theme via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install.
You can register on the support here.
Best regards,
Rikard
Hi,
Thanks for that. Could you try updating the theme to the latest version (6.0.2) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
Rikard
Hi, I have managed to resolve the problem by dragging and dropping the enfold folder into the themes folder that site in the wp-content folder of the wordpress site in htdocs.
Cheers
Pete
Hey ampersart,
Thank you for the inquiry.
1.) To display a grid layout on the category or archive pages, set the Enfold > Blog Layout > Blog Layout settings to Grid Layout. By default, this setting displays 3 columns, but you can add the following filter to the functions.php file to reduce it to 2 columns.
add_filter("avf_post_slider_args", function($atts, $context) {
if ($context == "archive") {
$atts['type'] = 'grid';
$atts['columns'] = 2;
}
return $atts;
}, 10, 2);
2.) You can set the Styling > Appearance > Preview Image Size settings to the second option to choose a different thumbnail size.
3.) The site is currently in maintenance mode, so we are unable to check the LayerSlider.
4.)The theme should be responsive by default. Just make sure that the Enfold > General Layout > Dimensions > Responsive Layout option is enabled.
In the future, we recommend opening a separate thread for each question or request, rather than grouping all questions in a single thread. This approach will make it easier for us to manage and will allow us to provide more immediate responses.
Best regards,
Ismael
Hi,
Thank you for the info.
We noticed that the theme on the site is quite outdated, at version 4.8.7.1. The latest version is now 6.0.2. Please update the theme to the latest version, add the following css code, and then temporarily disable the Enfold > Performance > File Compression settings. Let us know the result.
.
body.woocommerce-checkout {
max-width: 100vw;
}
Best regards,
Ismael
Hey Mariarita,
Thank you for the inquiry.
1.) To create a megamenu, please go to the Appearance > Menus panel, add a new link, then toggle the “Use as a Mega Menu” option. Please check the link below for more info.
// https://kriesi.at/documentation/enfold/mega-menu/#how-to-use-the-mega-menu
2.) In order to lower the logo, add this css code:
.logo img, .logo svg {
top: 20px;
}
3.) And to remove the description from the menu, please edit the menu item in the Appearance > Menus panel, then look for the description field.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
Ismael
There’s no maintenance or “coming soon” plugin installed, and Maintenance Mode in Enfold is Disabled…
Hey kerrya4446,
Thank you for the inquiry.
The latest version of the theme is now 6.0.2. Please download the theme package manually from your Themeforest account, then upload it to your server manually. For more info, check the documentation below.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
// https://kriesi.at/archives/the-complete-guide-to-updating-enfold
Best regards,
Ismael
Hi,
Glad that we could help, if you have any further questions please open a new thread and we will be happy to help.
Best regards,
Mike
I’m using Enfold Version: 5.6.8 with Enfold Child Version: 1.0
No updates are available for either of these.
I cannot choose to use the advanced editor on any new page.
Any help appreciated.
Hi,
Thanks for the update. If you have questions which are not related to the original topic, then please open a new thread.
We’ll close this thread for now since your original question seems to have been resolved.
Best regards,
Rikard
Hey Marius100,
Did you try to activate the option to delete old CSS and JS files under Enfold->Performance? If that doesn’t help then please post a link to where we can see the actual problem.
Best regards,
Rikard
Hey leloux,
Please try the following in Quick CSS under Enfold->General Styling:
#av-burger-menu-ul .menu-item-has-children .sub-menu li a {
font-size: 14px;
color: red;
}
Best regards,
Rikard