Viewing 30 results - 3,811 through 3,840 (of 244,159 total)
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  • blreitze
    Participant

    I have been racking my brain trying to get the galleries working on a new site. I kept trying to update, change the images and nothing would change. If I used the basic Gallery, it would just pick the last 5 images in the media library and would show “no items” in the edit gallery page.

    I switched to Masonry and it would allow changes to columns and sizing, but again “no items” in the edit gallery page and the on the gallery page it just displays every image in the media library.

    Same if I switch to horizontal gallery.

    Additional Troubleshooting so far:

    I tried:
    Different browsers (Chrome, Edge, and Firefox)
    Disabling browser anti-virus
    Different machines
    All elements should be up to date
    Disabled all caching
    I rolled back to enfold theme proper from the enfold child theme in case I messed up the php (trying to get header widgets working).
    I disabled all plugins except the management ones (bluehost, jetpack, woocommerce) and even wordfence.
    I tried through connecting through cell phones in case of firewall rules
    I tried switching to a basic theme but those did not have any dynamic galleries to test with
    I tried looking for errors in the cpanel logs (Found none for this site)
    I tried making new pages
    I made sure the user was connected to wordpress.com

    so any ideas?

    I should also note that Enfold instructions on adding flex parameters to header widgets did not work me as it gave me a php error on anything that started with a “.” (So .responsive, .media, etc would not work). Not sure if related but I may start a separate topic on it if its not (Flex somehow not installed?).

    Update: I was shown by the hosting service how to check the wordpress error log correctly and found an error:

    PHP Warning: Undefined variable $permalink in
    ~wp-content/themes/enfold/config-gutenberg/class-avia-gutenberg.php on line 1463

    keeps repeating over and over. I’ll try a fresh reinstall with a new downloaded copy.

    Update 2: Reinstalling seems to have removed that error, but did not solve the original issue. Ideas?

    • This topic was modified 1 year ago by blreitze. Reason: Additional info
    • This topic was modified 1 year ago by blreitze. Reason: Additional info
    • This topic was modified 1 year ago by blreitze.
    • This topic was modified 1 year ago by blreitze. Reason: Additional info
    • This topic was modified 1 year ago by blreitze. Reason: Update on troubleshooting
    #1476053

    Hey nulrick,

    Thank you for the inquiry.

    You can add this code in the Enfold > General Styling > Quick CSS field to adjust the width of the masonry images.

    .av-masonry-image-container img {
        margin: 0;
        width: 100%;
    }

    Let us know the result.

    Best regards,
    Ismael

    #1476043

    In reply to: transparant

    Hi,
    Thank you for your patience, Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-2 #main,#top.page-id-2 .main_color,#top.page-id-2 .header_bg,#top.page-id-2 #socket {
        background-color: transparent;
        background: transparent;
        backdrop-filter: blur(10px);
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    #1476042
    wolfgangspelitz
    Participant

    Does Language Plugin Multilang work together with Enfold?

    #1476034

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-smallarrow-slider-heading {
    	display: none;
    }
    #top .flex_column.av-l3t08rf8-8f5e455205a44c3e3d9068782c55a0f9 {
        padding: 0px;
    }

    Best regards,
    Mike

    As above – I have disabled caching and i still get the error.

    If it were caching related then the other 70 enfold sites we have on our server would have the same issue and they dont.

    The site is extremely large so I think this is a scalability issue with Enfold and the ALB image element.

    It has thousands of images in the library.

    #1476029

    Hey jocelynwasham,

    Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    #1476026

    Hi,
    Sorry I didn’t realize that it was black on black, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.postid-530 #header_meta {
    	display: none;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,

    Please set a higher pixel value for the header height under Enfold->Header. If you want a menu like on the site you linked to, you might want to try the Fullwidth Sub Menu element instead of using the regular menu.

    Best regards,
    Rikard

    #1476022
    jocelynwasham
    Participant

    Hi! The website bw-leather.com had a contact form on the home page and the product page. When the website was visited from a computer, the form would work and send to Seth’s email. When someone viewed the website from their phone, filled out the form and submitted, he would not get the email notification.

    Furthermore, after having several people fill out the form both on a computer and a smartphone, some forms worked and were received by Seth. Others did not work and he never received. Different browers were used on both computer and smartphone (google chrome, safari and firefox).

    Now, there is not consistancy to him receiving emails or not receiving emails from both platforms. Could you advise on this please?

    Also, He thinks he’s missed hundreds of messages. Is there anyway to see the old messages on this contact form from the wordpress dashboard?

    Has Enfold ever seen this problem before?

    #1476019
    MysticMimi
    Participant

    Hello,

    I am working on my blog page (Publications and Articles). I added a right sidebar to the page, however it is not showing the categories up top. It only shows them way on the bottom. How can add them to the top by the blog?

    Also, the blogs end with …. how can I make it say “Read More” with link instead?

    I like to show a row of images (Underneath) related to other blogs, so they can see what’s available and click.

    Can I control the order of the blogs? What are my options?

    And, can I show blogs deeper? Like a page full of blogs rather than just show 3?

    Thank you for your help. Please be as simplistic as possible in your reply, as I am new to your Enfold theme, and don’t know “exactly” where to find your directions!

    #1476015

    Hi Mike,
    It’s weird, the top bar is definitely enabled, I have double-checked, you should see it.
    There are 2 kind of information:
    – Extra info+telephone: “Service client (9/12h – 13/18h) # 07.69.23.06.01”
    – Second menu: “Temporary (2nd menu)”
    All this comes under a dark background.

    I have recorded again the Enfold options, I’ve cleaned the cash, there is nothing much i can do…
    Let me kow.

    its a rebuild of a current site so actually we just want to recreate the header they have on

    they have an image left, logo centre and html text right. then the menu below.

    I thought like this example would work:

    #1475996

    Hey Andreas Indicatii,

    Thank you for the inquiry.

    What is the current version of the theme, and where is the site hosted? You may need to update the theme manually via FTP this time. Please check this documentation for more info. https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    #1475994

    Hey Marieke Braamskamp,

    Thank you for the inquiry.

    If you don’t have access to the account that was used to purchase the theme, you will need to create another Themeforest account and purchase a new license. After that, download the latest version of the theme and upload it to the server manually via FTP. Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Once the theme is updated to the latest version, you can generate a private token, which can be used to update the theme in the future: https://kriesi.at/documentation/enfold/theme-registration/

    Let us know if you need more info.

    Best regards,
    Ismael

    #1475993

    Hi,

    Thank you for the update.

    Have you tried to temporarily disable the Enfold > Performance > File Compression settings? Make sure to purge the cache afterward. If it’s still not working, provide the login details in the private field so that can further check the issue.

    Best regards,
    Ismael

    #1475984
    Andreas Indicatii
    Guest

    I am trying to update my enfold theme but I keep getting the following message: “An error occurred while updating Enfold: Update package not available.”

    All of my plug ins and word press is updated.

    Anytime I try to add something new it wont work

    Marieke Braamskamp
    Guest

    Good afternoon,

    I’m the webmaster for the website for my son’s rugby club. The website is a bit old, and build with Enfold 4.4.1. We’re now looking into changing the layout of the website drasticly, and upgrading Enfold.

    Problem: the person who originally purchased the theme isn’t involved with the club anymore, and we don’t have access to his inbox. Is there a way we can upgrade the theme?

    #1475980

    In reply to: Upgrading from 4.4.1

    Hey dryo1,

    The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1475978

    https://github.com/KriesiMedia/enfold-library

    on the bottom of that page there is a link under “Online Resources from Third Party Developers”

    #1475976

    Topic: Upgrading from 4.4.1

    in forum Enfold
    dryo1
    Participant

    My site hasn’t been touched in many years. Currently running Enfold 4.4.1. I just purchased a new license and would like to upgrade the site. What’s the best way to do this? There is an updater tool in the Enfold WordPress tool section, but it’s asking for a Themeforest APi key (which I believe is now deprecated).

    And is there anything else I need to do or watch out for? Version of PHP, etc.?

    Thank you.
    Dave

    #1475970

    Hey Jason,

    Please try the following in Quick CSS under Enfold->General Styling:

    .avia-buttonrow-wrap .avia-button {
      width: 120px;
      min-width: 120px; 
    }

    Best regards,
    Rikard

    Hey purplecloud,

    Please try the following in Quick CSS under Enfold->General Styling:

    #text-3 {
      position: absolute;
      left: 0;
    }
    
    #media_image-3 {
      position: absolute;
      right: 0;
    }

    Best regards,
    Rikard

    #1475963
    LentzOtto
    Participant

    Hi Enfold-Team,

    we have the slider of avia layout architect in use for a page, first element on homepage. I would like to replace the slider with a video. What would be the best way to implement the video instead of the slider, but also to keep performance high?

    Thanks for your help!

    Page in private content box.

    Best regards,
    Matthias

    #1475962

    Hi Ismael,

    Thanks for the fix. It works as expected. As you mentioned that this would be a temporary fix, is this planned in a future Enfold update for a native fix?

    Kind regards,
    Joost

    #1475961
    Jason
    Participant

    I have a button row I am using on my site and it is starting to look very messy as all of the buttons are different sizes and not lining up to any grid.

    I would like to clean this up and have the buttons all the same size and look cleaner by being the same size and spacing on the rows and columns.

    Am running WP 6.7.1 with Enfold 6.0.6. Thank you for any advice or help on this matter.

    Something similar to this would be nice as an idea where the buttons are the same size and it looks uniform:
    https://us.macmillan.com/books/9781250281364/aragetoconquer/

    #1475956

    In reply to: Token Access for

    Hey Sudhir,

    Thank you for the inquiry.

    If you don’t have access to the account that was used to purchase the theme, you will need to create another account on Themeforest and purchase a new license. You can then download the latest version 6.0.9 and update the theme manually via FTP. Please check this link: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Let us know if you need more info.

    Best regards,
    Ismael

    #1475955

    In reply to: Blog page with sidebar

    Hi,

    Thank you for the info.

    We reset the Settings > Reading panel to default, set the Enfold > Blog Layout > Blog Layout to the last option (Use the advance layout builder…), and adjusted the Blog Posts element’s Blog Style to Grid Layout. Please make sure to purge the cache before checking the page.

    Best regards,
    Ismael

    #1475954

    Hi,


    @Guenni007
    : Could you provide a direct link to the folder? I can’t find it in the KriesiMedia/enfold-library.

    Best regards,
    Ismael

    #1475951
    Sudhir
    Guest

    Hi,

    The previous developer who used “Enfold Theme Options” to create our wordpress site did not provide us the token and it seems because of old theme vunerabilities our website is affected. Our malware scanner says “Enfold Vulnerability
    Category:Theme

    Versions-Affected:<= 5.6.4

    Type:Cross Site Scripting

    Severity:High

    Is Fixed Version Available:No

    Description:Rafie Muhammad (Patchstack) discovered and reported this Cross Site Scripting (XSS) vulnerability in WordPress Enfold Theme. This could allow a malicious actor to inject malicious scripts, such as redirects, advertisements, and other HTML payloads into your website which will be executed when guests visit your site. This vulnerability has been fixed in version 5.6.5.”

    Update your Theme from the WordPress Dashboard
    If you want to get update notifications for your theme and if you want to be able to update your theme from your WordPress backend you need to enter your Envato Private Token below.

    Can you help us get access upgrade package to This vulnerability has been fixed in version 5.6.5.

Viewing 30 results - 3,811 through 3,840 (of 244,159 total)