Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Thanks for the update. If you need further help with something which is not on this topic, then please open a new thread.
Best regards,
Rikard
Hey michelefellinger,
Did you register your theme license? https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
Hi hankboomer,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
Rikard
Hey Janel,
I see that you are running an old version of the theme, could you try to update to the latest version (6.0.8) to see if that helps please? The update to 6.0.8 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/
Best regards,
Rikard
Hi,
Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hey lauragrashoff,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 767px) {
#button_321med {
bottom: 40px;
}
#info_321med {
bottom: 110px;
}
}
Best regards,
Rikard
I have taken over a website where the Enfold Child theme (version 4.7.3) was already installed. My client no longer had the purchase code, so I purchased a new license and activated it in the theme using a token. Everything went smoothly so far. Now I want to update to the latest version (5 or 6?), but the update is not being offered. Can someone tell me what I might have done wrong?
I am using WordPress 6.7.1
Thank you!
Michele
-
This topic was modified 1 year ago by
michelefellinger. Reason: Wordpress-Version added
Hi there and thank you for getting back to me… I had created a handful of styles (both for desktop and mobile breakpoints) for the logo, text description, and screenshot… All of which included details regarding positioning and size… None of them are loading anymore. There’s no connection between the css lightbox styles and any element in the light box since updating the theme… Do I need to put these styles in a different location other than in the the ‘quick CSS’ section of the Enfold ‘general style’ settings?
some css style examples that are no longer loading:
.lightbox_content_left
{
width:200px;
float:none;
display:block;
clear:both;
font-weight:normal;
font-size:2em;
line-height:1.4em;
text-transform: none;
color:#685f5f;
}
img.lightbox_logo {
display: block;
clear:both;
float: none;
padding: 0px 0px 15px;
width: 45%;
}
-
This reply was modified 1 year ago by
nulrick.
Hey Ismael, thank you very much for again answering so fast.
I’m afraid that this is not the solution yet, as you can see in the screenshot. 
(or I didn’t do it correctly).
Ismael, since I’ve already spent so much time cleaning up my site in terms of accessibility (as I already mentioned, only for testing purposes), I’ve decided to design this part of the site differently and do it without the link with the sonar-effect-icon (there are enough sonar effects there anyway…).
Thank you very much for the idea you had!
I probably have to start a new thread for this – but I dare to ask the following: as you can see in the screenshot in the bottom right corner, Wave also throws up an error regarding the scroll-to-top link. Wave complains that the title (scroll-top) is the same as the text.
“Redundant title text
Title attribute text is the same as text or alternative text.”
<span class=”avia_hidden_link_text”>
Scroll-top
</span>
How (I mean, where) can I change the title of the scroll-to-top link in Enfold so that the error message no longer appears?
I would appreciate it if you could help me.
Best regards
Grobi
Janel JordaGuest
I’ve inherited a WordPress website running Enfold Version: 4.2 with Enfold Child Version: 1.0
It’s running the old PHP 7.4 and I cannot update it to PHP 8.2 because of the following errors:
[22-Jan-2025 11:39:32 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home/wilsonph/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/portfolio.php on line 27
[22-Jan-2025 11:40:33 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home/wilsonph/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/masonry_entries.php on line 33
[22-Jan-2025 11:40:33 UTC] PHP Warning: session_start(): Cannot start session when headers already sent in /home/wilsonph/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/portfolio.php on line 27
[root@host1 logs]#
Can I pay you to upgrade your Enfold Theme so that I can upgrade the PHP to 8.2?
Thank you, Janel
Hey Edwin,
I see that you are running an old version of the theme, please update first of all: https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
Rikard
Hello,
We have an image heavy website we manage with over 2K images. When Enfold creates additional images, they become too many and take a lot of hosting space. What is the best way to disable Enfold autogenerated images in the future (or decide which to keep)?
We have researched some of the previous similar issues (see the links), but after applying the code and testing, we saw no changes. For any new uploaded image, Enfold creates several and they are 17-18 again.
Please advise.
Here are the forum links we were referring to:
FYI: The website we are talking about is hosted in WP Engine.
Thank you in advance for the assistance.
Best Regards,
Elefant Team
Hi,
Thank you for the update.
We can create a copy of enfold/config-templatebuilder/avia-shortcodes/icongrid/v50/icongrid.php and override the default settings. Please add this code to the functions.php file:”
add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);
function avia_include_shortcode_template($paths)
{
$template_url = get_stylesheet_directory();
array_unshift($paths, $template_url . '/shortcodes/');
return $paths;
}
In the child theme directory, create an icongrid.php file inside the folder shortcodes/icongrid, then use this code:
// https://pastebin.com/1YfZfFfQ
This should increase the Icon Font Size selection to 200px.
Best regards,
Ismael
Hey daimonart,
Thank you for the inquiry.
There is no option for this by default, but you can try saving the element as a Custom Element Template (CET) with all the options and fields locked so they won’t be editable. Please check this documentation for more info about CET: https://kriesi.at/documentation/enfold/custom-element-templates/
Best regards,
Ismael
First : this is not the enfold implemented magnificPopup lightbox. Next: what is wrong with those iframe popups? What you like to see or rule for those lightboxes?
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey Arthur,
The two sites that you linked to do not seem to be using the Enfold theme. It looks like a custom theme using Elementor.
Try asking your web developer for assistance.
Best regards,
Mike
Edwin YoungGuest
Hello- I am out of support but I also got hacked. Two different security companies said it is because of an enfold vulnerability issue. Do I have to pay more money to you if it is your fault I got hacked? I am stressed that my website is showing that it has been compromised.
ArthurGuest
Hi everyone, I use your theme on my website (Enfold) but i’m not unable to edit it. Can you please help me make the edition? Our last worker have created it and blocked for edition.
Hi, Ismael,
I have created a staging site for you, and the access info is below. I didn’t install any new security plugin. So we are still having two issues:
-missing images on the home page (if it helps, when I am logged in, and preview home page, the images are there)
-also the search bar isn’t rendering the way it used to with Enfold.
Thanks so much!
Justine
Hi there –
Since updating Enfold, my lightbox CSS styles (that I’ve pasted into the ‘quick CSS’ section of the Enfold ‘general style’ settings) are no longer working… Upon inspecting the lightbox page, it no longer sees any of my CSS styles specifically for the lightbox … Please advise as to how I can correct this
(click on any of the portfolio boxes to open any lightbox page)
Thanks for your support!
Hi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi Enfold team.
Hopefully you had a good start to 2025.
To test how I can achieve digital accessibility on my site, i.e. remove the barriers, I am currently trying out WAVE.
I have embedded an av_font_icon on my Enfold site and provided it with a link (a mailto:-link to my email address). Wave finds this problem with my av_font_icon:
“Empty link
A link contains no text.”
I don’t even know what kind of text should be there at the moment (that will be my next research step), but given the special syntax of the av_font_icons, I do not have an idea how and where I have to insert something like text or whatever. Or – asked you in another way: which element can I integrate into the av-font-icon-syntax to solve my “no-text-issue”?
<p style=”text-align: center;”>[av_font_icon icon='ue805' font='entypo-fontello' style='border' caption='Questions on all topics' link='mailto: (Email address hidden if logged out) ' linktarget='' size='70px' position='center' animation='' color='white' sonar_effect_effect='1' sonar_effect_color='white' sonar_effect_duration='1' sonar_effect_scale='1.5' sonar_effect_opac='0.2' animation=''id='' custom_class='' av_uid='av-5rzj40' admin_preview_bg=''][/av_font_icon]</p>
Can you give me a tip on what I need to do?
Best regards
Grobi
I’m having an issue with the Advanced Layerslider in the Enfold theme. The bottom of the slider is being cut off when the page initially loads. However, if I manually slide forward and backward, the slider displays correctly.
Here’s what I’ve tried so far to fix the issue:
Added margin and padding to ensure the entire slider is visible.
Applied an animation to the slider in hopes of triggering it to reload properly.
Unfortunately, the issue remains. Has anyone experienced a similar problem or found a solution to ensure the slider displays correctly on the initial page load?
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard