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Search Results
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In reply to: Theme update
Hey Jean,
Thank you for the inquiry.
Did you generate a private token? Please try to generate the token again and make sure that the required permissions are enabled.
— View and search Envato sites (checked by default) (Required)
— View the user’s Envato Account username
— View the user’s email address
— View the user’s account profile details
— Download the user’s purchased items (Required)
— Verify purchases of the user’s items
— List purchases the user has made (Required)Please review this doc for more info: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5
Best regards,
IsmaelTopic: Theme update
Hi, I bought the Enfold theme for the third time and the new Envato token creation system seems to be causing problems. I’ve just installed Enfold on my new site via Envato account and I get this message:
La dernière fois que nous avons vérifié votre jeton Envato nous n’avons pas pu nous y connecter :L’accès aux achats n’a pu avoir lieu
Le nom d’utilisateur n’a pu être trouvé (requis pour votre information seulement)
Impossible d’accéder à l’E-Mail (requis uniquement pour votre information)
Les erreurs suivantes sont survenues :Achats : Erreur de code 403 retournée par Envato : Forbidden:
– reason: invalid-token
username Erreur de code 403 retournée par Envato : Forbidden:
– reason: invalid-token
email Erreur de code 403 retournée par Envato : Forbidden:
– reason: invalid-token
Achats : un pb. a eu lieu pour accéder à vos achats. Mises à jour impossible.In reply to: Enfold 7.0
Hi,
Sorry for the delay. We tried this on our end and got this error:
Uncaught Error: Class “AbstraktEnfoldExtensions” not found in
Could you provide the related files and a screenshot of the file structure?
Best regards,
IsmaelHey havi,
Thank you for the inquiry.
It seems to be working correctly when we checked. Please toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know if the issue persists.
Best regards,
IsmaelIn reply to: Queston about support
Hi,
Thank you for the update.
The site is using a very old version of the theme (5.7). Please log in to your Themeforest account, download the latest version (7.0), extract the enfold.zip file and its contents, and then upload it to your server via FTP. You can also contact your hosting provider if you need further assistance with uploading the theme.
Please check this documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelIn reply to: Gallery Thumbnail Location
Hi,
Thank you for the update.
If you need to apply this modification to a specific gallery, you can use the Custom CSS Class field. Please check this documentation: https://kriesi.at/documentation/enfold/add-custom-css
In the Advanced > Developer Settings > Custom CSS Class field of the Gallery element, place the name “av-gallery-side-nav” for example, then adjust the css rule:
#top div .av-gallery-side-nav .avia-gallery-big { float: right; width: 50%; }Best regards,
IsmaelHi,
Please check: https://kriesi.at/support/topic/performence-issue-in-enfold-7-0-more-than-80-times-the-same-database-query/#post-1478615
Best regards,
IsmaelIn reply to: svg Search icon in top menu after update Enfold 7
Hey chrickel,
Thank you for the inquiry.
Please add this code in the Quick CSS field:
#top .menu-item-search-dropdown > a.avia-svg-icon svg:first-child, #top .menu-item-search-dropdown > a.avia-svg-icon img[is-svg-img="true"] { width: auto; height: 1em; position: relative; z-index: 1; stroke: var(--enfold-header-color-color); fill: var(--enfold-header-color-color); }Best regards,
IsmaelHi we installed a new version of Enfold and have been running into some bugs. We make edits, save and when we return the layout builder has changed and certain elements are not appearing in the backend. The home page backend is the best example of this. Url and Temp login details attached.
Thanks
GrahamIn reply to: Dimension of thumbnails in grid of category archive
Hi,
Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Disable Cookie Consent Messages doesn’t stick
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Footer size fullwidth
Hey cygrafix1,
You can create your own custom footer in a page, then set that as your footer under Enfold->Footer. Please try that out.
Best regards,
RikardIn reply to: burger menu
Hey ausgesonnen,
Please try the following in Quick CSS under Enfold->General Styling:
.av-hamburger-inner:after { display: none; }Best regards,
RikardHi guys,
The Load more button for the Masonry element stopped responding once you upgrade to Enfold 7.0 (on all my sites where I upgraded). The ones where I haven’t work fine.
Here’s one of the sites:
Tried on Chrome (cleared cache too), Firefox and Safari and it didn’t work on any of them.
Thank you!
Havi
In reply to: Kritischer Fehler
I have renmamed the enfold file in enfold1 no it is possible to log-in again. I´ll post at the private content space.
Hope you can help.
Rgds
PeterIn reply to: Gallery Thumbnail Location
I applied your CSS in the Enfold general styling quick CSS box and it worked nicely. Is there a way to apply this selectively when using this on a gallery? There may be times when I do want the thumbnails to appear under vs to the left.
Hey Mike
I have added a gallery image to one of the Fiocchetti products and will add additional images to other products where I plan on using the code..
Here is what the screen looks like in the backend of the Enfold custom single product screen: https://www.dropbox.com/s/y154n178mrx85yz/Screenshot%202025-03-04%20at%2014.26.45.jpg?st=n7e1k9nw&dl=0
The gallery images will not be visible on the frontend.I am looking for a code snippet to use which will then on hover use the first gallery image instead of the main product image.
Similar to what is done here: https://www.fiocchetti.com/en/products/bloodbanks-4degc?e=275 but mainly for the single product page.I need the code for the shop, archive and the single product page.
Thanks.
In reply to: desktop view – widget and menu alignment
Hi,
Please try the following in Quick CSS under Enfold->General Styling:
nav.main_menu { margin-top: 5px; }Best regards,
RikardIn reply to: desktop view, Menu and burger to align with content
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Header Layout in mobile view needs help
Hey ausgesonnen,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 990px) { .av-logo-container { height: 300px !important; } .html_header_sticky #top .main_menu ul:first-child > li a { line-height: 0 !important; } }Best regards,
RikardIn reply to: Help with header in mobile view needed
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardSince the update to Enfold 7 (i guess), the (fontello) svg-icon that displays the search in the top main menu (desktop view) is no longer visible (Enfold Theme Options ▸ Main Menu ▸ General ▸ Append search icon to main menu) The link works, only the magnifying glass icon is not displayed.
Do you have an idea?
Thanks!We experiencing the same issue:
In the backend of our website, editing a page for example or a WooCommerce product (using the classic editor, not the Advanced Layout builder) results in a lot of duplicate database queries which slows down the page load significantly on larger websites. Checked it on multiple websites.
Website 1: 84 of the same query is used
Website 2: 85 of the same query is usedThe query:
SELECT post_id, meta_value FROM wp_postmeta WHERE meta_key = '_wp_attached_file' AND meta_value = '/home/xxxxx/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/svg_entypo-fontello/svg/lock.svg'
After updating to Enfold 7.0 the webserver is going down.
If I check the full processlist of the database I see a hunderds of this queries causing a high load.SELECT post_id, meta_value FROM cc_postmeta WHERE meta_key = '_wp_attached_file' AND meta_value = '/home/domain.be/web/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/svg_entypo-fontello/svg/basket.svg'SELECT post_id, meta_value FROM cc_postmeta WHERE meta_key = '_wp_attached_file' AND meta_value = '/home/domain.be/web/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/svg_entypo-fontello/svg/search.svg'Good morning!
I’m having a problem with sending emails on a new Enfold website – I can’t get the error fixed.
Emails sent from the contact form are not arriving (website: https://bne-am-bkbw.de/redaktion/
Also, no emails arrive during the “Forgot password” process.Error message according to the plugin “easy wp smtp”:
Attention! Sending the last email your website tried to send failed.
Email source WP core
Mailer: SMTP server
SMTP Error: Could not connect to SMTP host.
For more details please try running an Email Test or reading the latest error event.Error message last seen in browser:
Gateway Timeout
The gateway did not receive a timely response from the upstream server or application.I hope one of you can help me.
best regards,
SusanneIn reply to: Robot Txt error + google index
Hola Ismael
1/ yep i relaunched google consol inspection after i removed the beehiive newsletter CCS link, i also unchecked few option in enfold them that were unnecessary according to the thread i have read (query, css etc ..) in the performance page. It seems the beehiive error eventually disappeared after new test.
2/ errors are various , seems to concern an avia format (despite avia content is checked in yoast setting)
my contact page is the only one to have soft 404 error and google can’t access it. It has 3 errors
https://www.domain.ch/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/heading/heading.min.css?ver=6.0.9
https://www.domain.ch/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/icon_circles/icon_circles.min.css?ver=6.0.9+ the usual captcha icon robot text error i develop at the end of the message
for the rest of the pages , errors are. :
https://www.domain.ch/wp-content/themes/enfold/css/base.min.css?ver=6.0.9
https://www.domain.ch/wp-content/themes/enfold/css/grid.min.css?ver=6.0.9
————-
arecaptacha logo robot.txt :
googlebot is blocked by robot.txt file : https://www.gstatic.com/recaptcha/api2/logo_48.png
when you open robot text file you get this :
User-agent: *
Allow: /_/aihub_pod/
Allow: /_/alkali-learn/
Allow: /_/apps-viewer/
Allow: /_/atari/
Allow: /_/boq/
Allow: /_/boq-play/
Allow: /_/boutique/
Allow: /_/buganizer/
Allow: /_/compare-banking/
Allow: /_/compare-insurance/
Allow: /_/fi/
Allow: /_/fonts/
Allow: /_/mss/boq-bard-web/
Allow: /_/mss/boq-chrome-cloudcast/
Allow: /_/mss/boq-cloud-web3-portal/
Allow: /_/mss/boq-discover-labs/
Allow: /_/mss/boq-geo/
Allow: /_/mss/boq-makersuite/
Allow: /_/mss/boq-nbu-monetization/
Allow: /_/mss/boq-search/
Allow: /_/mss/boq-search-engagement-post/
Allow: /_/mss/boq-travel/
Allow: /_/mss/boq-identity/
Allow: /_/pantheon/
Allow: /_/pantheon-platform/
Allow: /_/play/
Allow: /_/pog/
Allow: /_/cloudsourcetools/
Allow: /_/devopsconsole/
Allow: /_/tfhub/
Allow: /_/transparencyreport/
Allow: /_/gstore/
Allow: /_/ain/_/js/
Allow: /ac/
Allow: /actions/news/rss/
Allow: /ads/learn/
Allow: /ads/local/
Allow: /ads/gpa/vidgen/
Allow: /ads/research/
Allow: /ads/ubaq/
Allow: /aihub/tfhub/
Allow: /alkali/
Allow: /amphtml/stamp/ucp/post-testing/
Allow: /android/market/
Allow: /android/market_images/
Allow: /atari/images/public/
Allow: /audio_news/
Allow: /bfe/apps/website/
Allow: /boutique/sitemaps/
Allow: /compare/
Allow: /chrome/crlset/
Allow: /chrome/webstore/images/
Allow: /cloud-launcher/sitemap/
Allow: /cloudsourcetools/images/
Allow: /commercesearch/images/
Allow: /communities/sitemap/
Allow: /copy-conductor/crawled/
Allow: /covid19/mobility/
Allow: /culturalinstitute/images/
Allow: /culturalinstitute/sitemaps/
Allow: /culturalinstitute/stella/
Allow: /ct/log_list/
Allow: /delight/
Allow: /devopsconsole/images/
Allow: /devrel-devsite/
Allow: /docs/forms/social/
Allow: /docs/socialmarkup/
Allow: /dictionary/static/sitemaps/
Allow: /droidguard/
Allow: /earth/social/
Allow: /enterprise-partner-search/sitemaps/
Allow: /external_hosted/
Allow: /flights/
Allow: /flutter-canvaskit/
Allow: /foodordering/
Allow: /frommers/
Allow: /gb/images/
Allow: /glass/images/commerce/
Allow: /gpay/social/
Allow: /growth-ime/
Allow: /gsx/
Allow: /gtp/stir/
Allow: /guidebooks/
Allow: /GoogleInternetAuthority/
Allow: /h5games_gamecenter/images/
Allow: /healthricherkp/illustrations/
Allow: /healthricherkp/cropped/
Allow: /hex/
Allow: /history/static/
Allow: /identity/accountsettingsactivityweb/
Allow: /identity/accountsettingssyaf/
Allow: /images
Allow: /inproduct_help/chatsupport/
Allow: /lamda/images/
Allow: /local/donut/
Allow: /mapspro/
Allow: /marketing-cms/
Allow: /moderator/static/ux/
Allow: /modern-formats-eng/ucp/framework_logging/
Allow: /modern-formats-eng/ucp/*/client/
Allow: /modern-formats-eng/ucp/*/csr/
Allow: /modern-formats-eng/ucp/*/dev/
Allow: /modern-formats-eng/ucp/static/framework_logging/
Allow: /modern-formats-eng/ucp/static/*/client/
Allow: /modern-formats-eng/ucp/static/*/csr/
Allow: /modern-formats-eng/ucp/static/*/dev/
Allow: /nbubumblebee/
Allow: /og/
Allow: /onebox/media/sports/logos/
Allow: /onebox/media/sports/photos/soccer/wc2018/
Allow: /onebox/sports/logos/
Allow: /onebox/sports/logos/sports_types/png/
Allow: /pagespeed/insights/ui/logo/
Allow: /pantheon/
Allow: /pantheon-platform/
Allow: /patent-search/frontend/
Allow: /pay/images/merchant_logos/
Allow: /pay/images/program_logos/
Allow: /paygo/
Allow: /play/store/web/
Allow: /play/surveys/serp/
Allow: /podcasts/test-podcast/rss/
Allow: /politics/e/sharing/
Allow: /prettyearth/assets/
Allow: /psb/udc/
Allow: /s2/sitemaps/
Allow: /search-ar-dev/
Allow: /search-console/scfe/
Allow: /shopping-content-api/product_images/
Allow: /shopping/shoppingpage/casa/
Allow: /shopstream/
Allow: /sites/
Allow: /sitemaps/
Allow: /social/photosui/images/
Allow: /social/photosui/sitemap/
Allow: /stadia/gamers/
Allow: /store/images/favicons/
Allow: /subscriptions/
Allow: /support/content/
Allow: /system1/images/
Allow: /travel-frontend/images/
Allow: /finance/favicon/
Allow: /travel-vacations/
Allow: /touringbird/
Allow: /trends/
Allow: /trends_tpt/
Allow: /trustedstores/images/
Allow: /trustedstores/js/
Allow: /tv/thumb/
Allow: /ui/
Allow: /vr/*
Allow: /vsi/*.pdf$
Allow: /wondermissive/interest/
Allow: /youtube/fonts/
Allow: /youtube/img/promos/
Allow: /icons/
Allow: /js/
Allow: /ss/
Allow: /*.js
Allow: /*.css
Allow: /*.svg
Allow: /buyside-e2e-monitor/the strange thing is i dont find this in my yoast robot manager
do you think Google captach might be a problem ?
Topic: Enfold 7.0 bug
Hi!
I have updated the site in the private content to enfold 7.0 and our custom scroll down icon are not back to the default.
We have used this function to make it work on the site that are not updated to 7.0. The site are also in the private content.Can you help me fix this?
Code
// Scroll down ikon skiftes
add_filter(‘avf_default_icons’,’avia_replace_standard_icon_scrolldown’, 10, 1);function avia_replace_standard_icon_scrolldown($icons)
{
$icons[‘scrolldown’] = array( ‘font’ =>’flaticon_culina’, ‘icon’ => ‘uf106’);
return $icons;
}
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