Hey sam,
Thank you for the inquiry.
The initial setup and configuration are not included in the support because these can differ per site or client. However, we can assist you if you encounter any issues or have any questions. To get started with the theme, you can check the documentation below.
— https://kriesi.at/documentation/enfold/
Best regards,
Ismael
Hey rixi,
Thank you for the inquiry.
There is a script error when we try to edit the home page. We also noticed that the site is using an older version of the theme (6.0.5). Please download the latest version of the theme or update it in the Enfold > Theme Update panel. After the update, make sure to purge the cache before testing the builder again.
Let us know the result.
Best regards,
Ismael
Hi,
This is the error that we got after attempting to validate the API key.
js?v=3.56&callback=av_backend_maps_loaded&key=AIzxxxx_AE_2AWxxxxxxx2OjTe-e3BUxHRG5nDBc:164 Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started
It says that you have to enable billing for your Google Cloud project. For more info on how to properly generate an API key, please review this documentation.
— https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key
Best regards,
Ismael
Hey Jak73,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (max-width: 989px) {
#top.home .flex_column_table.av-equal-height-column-flextable:not(:first-child) {
margin-top: 0;
}
}
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hey frb1,
You should be able to simply move it in to the file in question and it should apply after saving. If it doesn’t, then please try saving theme option or toggle the file compression options under Enfold->Performance.
Best regards,
Rikard
Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi Rikard,
The issue is still ongoing.
Would you be able to take a look via the temporary login provided? If this could be addressed as soon as possible, that would be greatly appreciated, as the Enfold logo appearing instead of ours is causing confusion.
Thanks for your help.
Best,
Matt
Hi Kriesi,
You recommend moving all quick CSS to “custom.css” if you have CSS alterations to “major portions of the theme”.
Questions:
• We implemented the CSS you see in privat6e content. Would you advice us to move this to /wp-content/themes/enfold/css/custom.css?
• Will changes in custom.css occur instantly in the frontend, like it does when I add/alter quick CSS in General Styling/Quick CSS?
• Can I just copy the CSS as it is, or “do I have to” structure it as suggested in the custom.css file? (the splitting of general, desktop and mobile rules)
Hope you can advice us on this topic :)
Best,
Frederik
Hello Rikard,
Here are the instructions. We followed them, but the same error keeps occurring.
How to manually import a theme demo
•
• Please add following line to Functions.php file in Appearance > Editor
add_theme_support( ‘avia_demo_store_downloaded_files’ );
• Download the zip file of the demo you would like to import from https://github.com/KriesiMedia/enfold-library/tree/master/demos
• Extract it in \uploads\avia_demo_files\ folder. If you are importing Enfold 2017 demo, files should be extracted inside \enfold-2017\ so it should look as \uploads\avia_demo_files\enfold-2017\
• Go to Enfold theme options > Demo Import and import the demo
Hi support
I have two questions:
1) Is it true that you have to buy a new license for Enfold when the old one runs out? Can’t you just extend the old one? Right now it looks like I have three licenses for Enfold.
Am I doing something wrong? Can you help me?
2) On my site, I have activated something that causes, for example, ‘featured image’ and other images that are links to appear with a round arrow in a small circle above. I have been through all the menu items, but can’t figure out how to disable this functionality.
Can you help me?
Kind regards
Hanne B. Stegemüller,
Denmark
Necesito editar la página de categoría de productos woocommerce en tema Enfold, con el objetivo de que al ver los productos de una categoría, en la barra lateral muestre el resto de categorías.
Gracias por su ayuda
Hey wolfgangspelitz,
Thank you for the inquiry.
You have four options, create a custom shortcode, use the Custom Element Template (CET), create Custom Layouts or create your own Advance Layout Builder elements (ALB). The downside with using the CET is that you can only create a template for a single element and the Custom Layouts cannot be inserted into drop zones such as Columns or Sections. If you need to combine multiple elements or shortcodes, you’ll have to create a custom shortcode or create your own ALB elements.
To learn more about CET and Custom Layouts, please check the links below:
— https://kriesi.at/documentation/enfold/custom-element-templates/
— https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/
For custom shortcodes, this should help: https://codex.wordpress.org/Shortcode_API
And to register another ALB element or override an existing one, please refer to this documentation: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
If you need help with customizations, you can contact our partner, Codeable: https://kriesi.at/contact/customization
Best regards,
Ismael
Hi,
The code above will disable the theme’s modifications, including the function that forces the default event template, which is located in the themes/enfold/config-events-calendar/views folder.
Best regards,
Ismael
Hey ausgesonnen,
Thank you for the inquiry.
You can add this code in the functions.php file:
function av_add_typekit_stylesheet() {
echo ' <link rel="stylesheet" href="https://use.typekit.net/dib7xer.css">';
}
add_action('wp_head', 'av_add_typekit_stylesheet');
Then add the css code in the Enfold > General Styling > Quick CSS field if you want to apply it as the default body font:
body, body p {
font-family: "arpona", serif;
font-weight: 500;
font-style: normal;
}
Best regards,
Ismael
Hi,
Thank you for the update.
You can save the Text Block as a Custom Element Template (CET) to reuse it on different pages. Please check this documentation for more info: https://kriesi.at/documentation/enfold/custom-element-templates/
Best regards,
Ismael
Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
hankboomer
your Support is until: 2025-05-06
Please login to the forum and open a new thread as your question is off topic, this helps other users find solutions based on the opening subject line quicker and helps keep the thread length manageable and on topic for multiple mods to assist.
Then include a admin login in the Private Content area so we can examine.
Thank you for your understanding.
Best regards,
Mike
Hi there,
1. I would like to change the font of the deafautl headings to an adobe font.
it says i need to add this to the unctions.pho of my child theme.
<link rel=”stylesheet” href=”https://use.typekit.net/dib7xer.css”>
but when I do that it comes up with the error message:
Your PHP code changes were not applied due to an error on line 8 of file wp-content/themes/enfold-child/functions.php. Please fix and try saving again.
syntax error, unexpected token “<“, expecting end of file
2. I then need to add this somewhere
font-family: “arpona”, serif;
font-weight: 500;
font-style: normal;
but not sure how to do that.
thanks
Pete
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
I”m having the same issue (full width slider images not showing up I can see the navigation buttons but no images). Tried the above and my defaults are already disabled. Yes, I tried disabling all plugins.
Enfold is up to date, WordPress is up to date.
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (max-width: 1360px) {
#top #header .av-main-nav > li.menu-item {
display: none!important;
}
#top #header .av-burger-menu-main {
cursor: pointer;
display: block!important;
}
}
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey GoodfishGroup_Marketing,
Please try to stick to one problem at a time.
Logo on front page; did you check the Layout menu while editing the page to see if you are using a transparent header? The transparent logo can be change under Enfold->Theme Options->Transparency Options.
Best regards,
Rikard
Hey Andreas,
You don’t need to buy any additional licenses if you don’t need any more. If you need to update your existing sites, then please refer to this: https://kriesi.at/documentation/enfold/theme-update/, and this for creating a token which is needed to receive updates: https://kriesi.at/documentation/enfold/theme-registration/
If you need to renew your support period, then please follow this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
Rikard
Hey northorie,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
@media only screen and (max-width: 450px) {
#top.home #av_section_1 .av_two_third {
height: 750px !important;
}
.responsive #top.home #wrap_all #av_section_1 .flex_column.av_one_third {
margin-bottom: 0;
}
}
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.
Best regards,
Mike
AndreasGuest
Sehr geehrte Damen und Herren, ich habe paar Fragen zu enfold,
ich habe 2 Lizenzen gekauft eine in jahr 2022 glaube ich und eine jetzt in 2024, ich würde die alte version gerne erfrischen und support kaufen. würde ich dann die updates bekommen oder muss ich komplett neu kaufen
können Sie mich da bitte kurz aufklären
vielen dank
Mit Besten Grüßen
Andreas
Hello,
We have updated Enfold on our website with last version 6.0.9 and we recently underwent a security scan of our website in order to find vulnerabilities. One of the elements the results showed was that the JSZip library we have in the enfold theme is an outdated version that elicits some safety concerns.
It was pointed out to us that our JSZip is v3.6.0 and that it should be updated to at least v3.8.0 to fix said security issues. The library itself is located inside config-lottie-animations/assets/lottie-player/dotlottie-player.js so it seams this problem is still not solved in Enfold 6.0.9
Are there any plans to update the theme to use a more recent version of JSZip in this file?
Thanks in advance
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi Guys,
Hope you’re doing well.
We’ve been updating two pages on our staging site. After cloning the site to the live environment, we’ve encountered a few issues:
The homepage is displaying the Enfold logo in the top left instead of our own, and the main menu navigation is missing. The rest of the homepage content appears correctly.
One of the pages we’ve been working on is showing an old version in a normal browser but the updated version in incognito mode. We’ve cleared the cache, but the issue persists.
Another page has two buttons with anchor links pointing to the contact form at the bottom, but the links aren’t working. Anchor links on other pages function as expected.
When viewing the staging site, everything appears as expected, including the updated information and the correct homepage header.
Could you advise on what might be causing these issues and how we can resolve them?
Thanks in advance for your help!
Regard,
Matt