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In reply to: Header disappeared! lol
Hey Miguel,
Thank you for the inquiry.
The font color and the background color of the top header are the same. We adjusted the color values in the Enfold > General Styling > Logo Area panel.
To display the logo again, we added this css code:
.container.av-logo-container .inner-container { height: 50px; }Please make sure to purge the cache before checking the page.
Best regards,
IsmaelIn reply to: Footer visibility problem in Safari (Enfold 6.0.9)
Hi,
Thank yo for the update.
Is this the screenshot you’re asking for?
Yes, that’s the one. As you may have noticed, the display property is set to “none”. Try adding this css code to override it.
#socket .copyright { display: block !important; }You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Let us know the result.
Best regards,
IsmaelHello Kriesi Team,
I initially bought the Enfold theme in 2018, so my license has expired since then. Two weeks ago, I extended my support via themeforest because I have some problems with my website, I would like to resolve. Unfortunately, the download section in themeforest only contains my old purchase key from 2018, it hasn’t been updated. I immediately contacted the themeforest support, but they haven’t answered my message yet, which is really frustrating. Is there another way I can prove that I purchased the support license to use the forum and get help with my website?
Any advice would be appreciated.
JonaIn reply to: Theme Version Number is 3.5.4 Need an updates
Hey edgar,
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
I recommend first creating a full update, but I don’t expect any issues,Best regards,
MikeHi,
You had two issues, you didn’t and the magblog ID to the magazine element:
and you had Load jQuery In Your Footer enabled at Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer
I corrected and it now works, Please clear your browser cache and check.Best regards,
MikeHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardIn reply to: Deactivate scroll to
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHallo.
Ich bin dabei, eine bestehende WP-Website auf das Enfold Theme umstellen. Nachdem ich ein paar Einstellungen ausprobiert habe, habe ich unter Enfold Theme Options > erweitertes Styling > alle Optionen zurückgesetzt. Hätte ich wohl besser nicht tun sollen :-) Seither werden Menü und Logo nicht mehr korrekt angezeigt. Unter Enfold Theme Options > Header > Menu und Logo lässt sich die Logo-Postion nicht mehr verändern, das Logo bleibt immer links. Wähle ich “Logo links und Menu rechts” wird das Logo korrekt, aber das Menu im darunter befindlichen Layer angezeigt. Lediglich die Position Logo links und Menue darunter wird korrekt angezeigt…. Ich benötige aber die Position Logo links und Menu rechts…
Gibt es eine Lösung? Die Seite ist im Wartungsmodus, ich kann aber gerne Zugriff einrichten. Danke schon Mal, liebem Gruß UlliIn reply to: HTML for Turning On Audio?
Hi, I am trying to put in a button for audio on a background video in a color section. I looked in Guenni007’s example, but I can’t seem to find a shortcodes folder in my parent Enfold theme, with the sections.php file that is mentioned. Has this moved/updated since that fix was posted, or am I looking in the wrong place?
I would also like to use the fontello icons for the mute buttons. Can I just use the css content/font family style for those, in lieu of a background image?
The current video i’m trying to use is a YouTube video. Does the above post imply that the fix will not work with those, the video must be self hosted?
Thank you for any help you can give.
In reply to: Switching from WP Block Editor to Avia Layout Editor
Hi SilviaS,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardIn reply to: Footer column
Hey lara666,
There’s not enough space to fit images that large in that column. You could make the container in the footer larger or fullwidth, or design your own footer as a page then set it under Enfold->Footer.
Best regards,
RikardAs a quick workaround I redirect the template for taxonomy archives to the one for regular archives. But I think this should definitely be changed by Enfold!
/** * Use the regular archive template for taxonomy archives */ add_filter('template_include', function ($template) { if (is_tax()) { return locate_template('archive.php') ?: $template; } return $template; });Hi!
I have a very destroyed looking archive page of a custom post type/taxonomy. No margins, huge images,…
Looking at the code there was “isotope” and “portfolio” all over the place instead of the regular grid display. After a while I thought about looking into the template-archives.php file of enfold since a change in Enfold 6.x was mentioned here in the forum.The strange thing is: there is hardcoded lots of “Portfolio” related stuff. Nothing is switched based on the post type, line 94 has hardcoded the posts query:
/* * Display the latest 20 portfolio posts */ query_posts( array( 'posts_per_page' => 8, 'post_type' => 'portfolio' ) );It seems really off to me. It now absolutely makes sense now why deactivating the whole portfolio “feature” with the following code (found here in the forum) makes this archive page crash completely, too.
add_action('after_setup_theme', 'remove_portfolio'); function remove_portfolio() { remove_action('init', 'portfolio_register'); }On our site the Enfold page builder elements are not showing and the button to switch between Default Editor and Advanced Layout Builder is also missing.
This is what we see:
From another of our sites this is more what we would expect to see:
We are running what should be the latest versions: WordPress 6.7.2 and Enfold 6.0.9
I have disabled all plugins.
Please advise what we need to do.
Thank you
In reply to: Product Slider Issue
Are you sure you’re using a private browser?
When you click the arrow it corrects.
You’re showing the wrong products so I know that you’re clicking through it.
These are the default products that are shown on the homepage load.
You are showing me different products so you are not testing it properly.
I’ve changed the images and the issue is now worse.
Please investigate the live site properly. I’ve been using Enfold since 2015.
In reply to: Problems with Enfold and Ninja Forms Paypal Add on
In reply to: Switching from WP Block Editor to Avia Layout Editor
Hi Rikard,
I’m now facing the same problem. I’ve pushed the gutenberg editor button and now I can’t switch back from the WP block editor to the Enfold layout editor.
Could you please advise?
Thank you!Hey Salt,
Thank you for the inquiry.
There is an error from the compressed scripts. Please toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know if the issue persists.
Best regards,
IsmaelIn reply to: Layout possible with Enfold?
Hi,
The first section with the background image can be recreated using the Color Section element or Fullscreen Sliders. The page can be set to have a transparent header. For the next section, you can use Column elements and apply some custom css to adjust the container width if needed. The theme also includes a built-in Contact Form element which can be added using the Advance Layout Builder (ALB).
You can check the documentation for more details on the builder and available elements: https://kriesi.at/documentation/enfold/
Let us know if you need more info.
Best regards,
IsmaelHi,
Thank you for the info.
We removed the paragraph style modification in Enfold > Advanced Styling and adjusted the options in Enfold > General Styling > Typography instead. Please make sure to purge the cache before checking the page.
Best regards,
IsmaelHi,
Thank you for the info.
We removed the paragraph style modification in Enfold > Advanced Styling and adjusted the options in Enfold > General Styling > Typography instead. Please make sure to purge the cache before checking the page.
Best regards,
IsmaelIn reply to: Fullwidth Easy Slider > Fallback image not working
Hey DimitriM,
Thank you for the inquiry.
We’ve found a script error in the compressed scripts, so we disabled the Enfold > Performance > File Compression settings, which seems to have fixed the issue. Please make sure to purge the cache or remove the browser history before checking the page. Let us know if the issue returns.
Best regards,
IsmaelIn reply to: Possible bug with img tags being parsed
Hi Gunter,
Thanks for the reply.
Can’t be a DB update from a backup, as has happened on multiple sites at different times.
We have one example where on the 28th of January we edited a page and inserted two images using the method described above (because they had previously disappeared from this page due to this issue) and sent a screenshot of it working on the front end to the client (we still have the screenshot).
Since then, we haven’t edited the page at all, and I noticed that they have disappeared since then, probably in the last week or so (as we would have noticed it sooner). If I go and check the page revisions, it shows the last revision was on the 28th of January, and it shows the text block where I inserted the images into as being completely empty of any content whatsoever.
We don’t understand how the page ever seems to work at all, but then randomly breaks over time. But it seems like it can only be something along the lines of: Enfold writes it to the DB on save, then perhaps sees it as bad ALB code when trying to read it down the track and strips it?
This has only appeared in the last few months, where we’ve gone from versions like 6 or 6.0.1 to the latest 6.0.8 or 9. Is it possible something has changed in those versions which could have affected this?
I know this is a tricky one to track down, as it will only disappear randomly, but if you would like a login for the page I’m talking about above to take a look just let me know.
Thanks
Tim
Hi there,
Since updating to version 6.0.9 of Enfold, the videos on our website are no longer working on the desktop version (tested on Chrome, Safari). It’s just a black box with no functionality. However, the videos work when viewing the Mobile version of the website (using Chrome).
The videos appear to be working on the desktop browser ONLY when I’m logged into the website.
I’m using the Video media element, with a public YouTube video link.Thanks in advance!
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeTopic: Enfold and mobile version
Hi,
I’ve found a lot of problems configuring the homepage for mobile compatibility.
I’ve to activate some module in the mobile version the have to be turnned off for desktop view. But it doesn’t work, the main page I still empty!
Some help or a way to submit a ticket to enfold team?
BR
DI just went from a very inadequate host to Kinsta. It is a little disorienting as Kinsta offers many of the things I used to provide myself through plugins or Enfold. I am not a developer, I’m a business owner maintaining my own sites. I’ve been running Enfold since around 2013 maybe? I’d like to think I’m a quick study but, this is a whole discipline unto itself.
I’m currently running W3, ShortPixel, Yoast, SSL insecure content fixer.
I also have WooCommerce plugins installed but, those are for a ‘under construction” storefront.
If anyone has some insights into what things might be overlapping, conflicting or some kind of hierarchy to which I should let handle important tasks that may be addressed through more than one means, I’d be grateful.
The one issue that is really jumping out at me is my mobile speed score. The report states inlining critical JS/styles and deferring non-critical js is what I should be looking at.
Thank you very much.Hello Enfold Support Team,
I am currently developing a website using WordPress and the Enfold theme. I am using the Masonry element to display portfolio items, but I have encountered an issue:
The category filter only displays the parent categories of my portfolio entries.
The secondary (child) categories do not appear in the filter, even though they are assigned to portfolio items.
I need the Masonry filter to include both parent and child categories so that users can filter by all available categories.What I Have Tried So Far:
I checked the portfolio settings and ensured that child categories are assigned correctly.
I regenerated permalinks in Settings > Permalinks.
I tested some custom PHP functions.
I cleared all cache and checked with different browsers.Question:
Is there a built-in way to ensure that the Masonry filter includes both parent and child categories? If not, could you provide guidance on how to modify the theme’s query or template files to achieve this?
Any help would be greatly appreciated!
Best regards,
MikelIn reply to: Bug with breaking of the layout
Hey dp-beheer,
You could try to toggle the file compression options, and option to delete old CSS and JS files under Enfold->Performance to see if that helps.
Best regards,
RikardIn reply to: How to install Enfold Update on WordPress?
Hey circolosportivoparcodeipini,
The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/Best regards,
Rikard
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