Viewing 30 results - 3,631 through 3,660 (of 243,848 total)
  • Author
    Search Results
  • #1475544
    designelefant
    Participant

    Hello,

    We have an image heavy website we manage with over 2K images. When Enfold creates additional images, they become too many and take a lot of hosting space. What is the best way to disable Enfold autogenerated images in the future (or decide which to keep)?

    We have researched some of the previous similar issues (see the links), but after applying the code and testing, we saw no changes. For any new uploaded image, Enfold creates several and they are 17-18 again.

    Please advise.

    Here are the forum links we were referring to:

    FYI: The website we are talking about is hosted in WP Engine.

    Thank you in advance for the assistance.

    Best Regards,
    Elefant Team

    #1475529

    Hi,

    Thank you for the update.

    We can create a copy of enfold/config-templatebuilder/avia-shortcodes/icongrid/v50/icongrid.php and override the default settings. Please add this code to the functions.php file:”

    add_filter('avia_load_shortcodes', 'avia_include_shortcode_template', 15, 1);
    function avia_include_shortcode_template($paths)
    {
        $template_url = get_stylesheet_directory();
        array_unshift($paths, $template_url . '/shortcodes/');
    
        return $paths;
    }
    

    In the child theme directory, create an icongrid.php file inside the folder shortcodes/icongrid, then use this code:

    // https://pastebin.com/1YfZfFfQ

    This should increase the Icon Font Size selection to 200px.

    Best regards,
    Ismael

    #1475527

    Hey daimonart,

    Thank you for the inquiry.

    There is no option for this by default, but you can try saving the element as a Custom Element Template (CET) with all the options and fields locked so they won’t be editable. Please check this documentation for more info about CET: https://kriesi.at/documentation/enfold/custom-element-templates/

    Best regards,
    Ismael

    #1475526

    First : this is not the enfold implemented magnificPopup lightbox. Next: what is wrong with those iframe popups? What you like to see or rule for those lightboxes?

    #1475520

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    #1475518

    In reply to: Site Edition

    Hey Arthur,
    The two sites that you linked to do not seem to be using the Enfold theme. It looks like a custom theme using Elementor.
    Try asking your web developer for assistance.

    Best regards,
    Mike

    #1475516
    Edwin Young
    Guest

    Hello- I am out of support but I also got hacked. Two different security companies said it is because of an enfold vulnerability issue. Do I have to pay more money to you if it is your fault I got hacked? I am stressed that my website is showing that it has been compromised.

    #1475514
    Arthur
    Guest

    Hi everyone, I use your theme on my website (Enfold) but i’m not unable to edit it. Can you please help me make the edition? Our last worker have created it and blocked for edition.

    #1475509

    Hi, Ismael,
    I have created a staging site for you, and the access info is below. I didn’t install any new security plugin. So we are still having two issues:
    -missing images on the home page (if it helps, when I am logged in, and preview home page, the images are there)
    -also the search bar isn’t rendering the way it used to with Enfold.

    Thanks so much!
    Justine

    #1475506
    nulrick
    Participant

    Hi there –
    Since updating Enfold, my lightbox CSS styles (that I’ve pasted into the ‘quick CSS’ section of the Enfold ‘general style’ settings) are no longer working… Upon inspecting the lightbox page, it no longer sees any of my CSS styles specifically for the lightbox … Please advise as to how I can correct this

    (click on any of the portfolio boxes to open any lightbox page)

    Thanks for your support!

    #1475503

    In reply to: translation file

    Hi,

    Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1475502
    Grobi
    Participant

    Hi Enfold team.
    Hopefully you had a good start to 2025.

    To test how I can achieve digital accessibility on my site, i.e. remove the barriers, I am currently trying out WAVE.
    I have embedded an av_font_icon on my Enfold site and provided it with a link (a mailto:-link to my email address). Wave finds this problem with my av_font_icon:

    “Empty link
    A link contains no text.”

    I don’t even know what kind of text should be there at the moment (that will be my next research step), but given the special syntax of the av_font_icons, I do not have an idea how and where I have to insert something like text or whatever. Or – asked you in another way: which element can I integrate into the av-font-icon-syntax to solve my “no-text-issue”?

    <p style=”text-align: center;”>[av_font_icon icon='ue805' font='entypo-fontello' style='border' caption='Questions on all topics' link='mailto: (Email address hidden if logged out) ' linktarget='' size='70px' position='center' animation='' color='white' sonar_effect_effect='1' sonar_effect_color='white' sonar_effect_duration='1' sonar_effect_scale='1.5' sonar_effect_opac='0.2' animation=''id='' custom_class='' av_uid='av-5rzj40' admin_preview_bg=''][/av_font_icon]</p>

    Can you give me a tip on what I need to do?
    Best regards
    Grobi

    #1475499
    snitt
    Participant

    I’m having an issue with the Advanced Layerslider in the Enfold theme. The bottom of the slider is being cut off when the page initially loads. However, if I manually slide forward and backward, the slider displays correctly.

    Here’s what I’ve tried so far to fix the issue:

    Added margin and padding to ensure the entire slider is visible.
    Applied an animation to the slider in hopes of triggering it to reload properly.
    Unfortunately, the issue remains. Has anyone experienced a similar problem or found a solution to ensure the slider displays correctly on the initial page load?

    #1475496

    In reply to: Magnifier mobile white

    Hi,

    Thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1475495

    Hallo, ich möchte nichts neues beginnen.
    Ich kann keine Leerzeichen schreiben bei:
    Bilbeschreibungen, Buttonbeschriftung, …
    Im Textblock und bei Überschriften ist alles normal.
    Ganz aktuelle Version: Deine aktuelle Enfold Theme Versionsnummer ist 6.0.8
    LG
    Auge

    #1475486

    In reply to: Magnifier mobile white

    Hey schweg33,

    Please try the following in Quick CSS under Enfold->General Styling:

    
    .responsive.html_mobile_menu_tablet #top #header .av-main-nav > li > a:before {
      color: #fff;
    }

    Best regards,
    Rikard

    #1475483

    In reply to: translation file

    Hi,

    You can submit your own translation files if you would like to do that: https://github.com/KriesiMedia/enfold-language-files

    Best regards,
    Rikard

    #1475482

    Hi,
    Thanks for that. Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please try to activate the parent theme to see if that makes any difference.

    Best regards,
    Rikard

    #1475478

    In reply to: translation file

    Dear Enfold team.

    I have uploaded it here for now.

    If you need it, please feel free to use it.

    Megmi

    • This reply was modified 11 months, 3 weeks ago by Megmi.
    #1475474

    Topic: translation file

    in forum Enfold
    Megmi
    Participant

    Dear Enfold team.

    Since I asked a question on this topic before,

    I have a file that is about 80-90% complete in Japanese translation.
    It is a bit old as of 2021 and I am not sure if you need it,
    Would it be better to send it to you?

    Best regards,
    Megmi

    • This topic was modified 11 months, 3 weeks ago by Megmi.
    #1475471

    Hey Péter Rózsahegyi,

    Thank you for the inquiry.

    You may need to update the theme via FTP this time because the automatic update in the dashboard will not work. We recommend cloning the site to a staging environment, perform the update there, resolve any errors that may occur, and then transfer it to the live site. Please check the links below for more info.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    #1475464

    Hi,

    Thank you for the update.

    You may need to replace the Color Section with an actual Image or a Fullwidth Easy Slider element to make sure that the container resizes based on the size of the image, rather than the other way around. If you choose to use the Image element, you can adjust the container’s maximum width using css. Please refer to this documentation: https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Thanks @Guenni007.

    Best regards,
    Ismael

    #1475457

    Thank you. There are no custom scripts, and I have no plugins loaded that control the appearance of the site. I find it hard to believe that another company’s plugin would target a specific group of DIVs that are unique to your system, vs some other random DIVs on the site.

    The affected DIVs have the following class names, most of which are very likely unique to Enfold:

    <div class=”
    flex_column
    av-1m9n6-eed31fd77f8bd9daf76119c2565fcb44
    av_one_full
    avia-builder-el-2
    avia-builder-el-no-sibling
    first
    flex_column_table_cell
    av-equal-height-column
    av-align-middle
    av-zero-column-padding
    av-column-min-height-pc ”
    data-av-column-min-height=”{"column-min-pc":"100%","column-equal-height":true}”
    style=”height: 1344.8px;
    “>

    There are three generic-sounding class names that might conceivably be used by another plugin developer (flex_column, flex_column_table_cell and first).

    I searched through the source code of an affected page looking for instances these classes. All the instances I found were only in DIVs created by the Enfold system. Again I can’t imagine a situation where a plugin would be assigning inline heights to anything in this strange way, and it’s even less imaginable that it would apply it to another system’s page elements.

    I also note that this weird inline height style immediately follows Enfold’s ‘data-av-column-min-height’ attribute. Coincidence?

    #1475456
    Péter Rózsahegyi
    Guest

    Dear Support,

    We have an old website that runs on Enfold 4.6. The original developer is out of sight and it seems he didn’t set the Envato token so the theme was never updated.

    We would like to update it to the latest version. Could you tell what can we expect from such a huge gap between versions (4.6 -> 6.x)? How would the update be done? Is it enough to enter the new Envato token? Or do we have to install the new theme, recreate all the pages and posts? Other difficulties to be prepared for?

    Thanks,

    Peter Rozsahegyi

    #1475443

    Hi,

    Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1475441

    Hey uuniversal,

    Please make sure that you have given your token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    Hi,

    Everything on a WordPress installation consumes memory basically. I don’t think that this is a problem specific to Enfold, but it happens while you are using Enfold since it’s your active theme. I would suggest that you try using a plugin like this, to check what is consuming the most resources on your site: https://wordpress.org/plugins/query-monitor/

    Best regards,
    Rikard

    #1475429
    uuniversal
    Participant

    Hello,
    I can’t update the new template for Enfold. Error: 2025/01/20 13:48:
    Package download URL: error code 403 returned by Envato: Disabled:
    – response_code: In case this is an error that was caused by response code: 403
    – Reason: missing scope.
    Download Package URL: There was a problem accessing your download link. Your link has been accessed from the update link.
    The following Envato package errors have occurred:
    Enfold – Request for Download URL failed.

    How to proceed?
    THX

    Translated with DeepL.com (free version)

    Following on from this – This could be caused by an assumption being made in the code somewhere.

    We have changed the PHP version back to version 8.2 latest.

    But this time added wp-config define memory limit and max memory limit lines stating 2gb max memory limit.

    The actual limit in the php settings is 4gb. but 2gb is the post max size so dont want the usage to exceed this ideally. These figures are the same for all of the php versions on our server. The only change is we defined it in WP-Config for the site.

    Upon first attempt this has worked. But quite often this has been the case so need to keep an eye on the issue.

    I guess we need to determine if anything in Enfold specifically related to the ALB image element looks for the memory limit?

    Can you let me know how we proceed with this?

    • This reply was modified 11 months, 4 weeks ago by thinkjarvis.
    thinkjarvis
    Participant

    Hi we are experiencing an issue with Enfold on one of our sites where the memory limit is getting exausted when trying to view any ALB image element on our site.

    It times out and when I check the log files I get the following:

    If we have redis enabled:
    AH01071: Got error ‘; PHP message: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 1310720 bytes) in /var/www/vhosts/domainname.com/httpdocs/wp-content/object-cache.php on line 2534’, referer: https://domainname.com/wp-admin/post.php?post=14&action=edit

    If we have redis disabled:
    AH01071: Got error ‘PHP message: PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 5242880 bytes) in /var/www/vhosts/domainname.com/httpdocs/wp-includes/class-wp-object-cache.php on line 239’, referer: https://domainname.com/wp-admin/post.php?post=14&action=edit

    This is accompanied by a console error:
    Failed to load resource: server responded with a status of 500 ()
    wp-admin/admin-ajax.php
    wp-admin/load-scripts.php
    I am assuming these two errors are because the process has stopped – And the cause is something to do with the issues above.

    We therefore cannot change the images on this site.

    I have raised this issue before but we couldnt find a cause.

    The allowed memory size is much larger than the limit suggested here. So not sure where the memory limit at 536870912 bytes is being pulled from.

    I think this is an issue with PHP compatibility and the avia builder. The problem seems to be worse in anything above php 8.0. We are now running PHP 8.2 on this site and the problem occurs with consistency.

    Please can you let me know what you need from us to investigate? I can provide login credentials if required.

    • This topic was modified 11 months, 4 weeks ago by thinkjarvis.
    • This topic was modified 11 months, 4 weeks ago by thinkjarvis. Reason: redacted url for security
Viewing 30 results - 3,631 through 3,660 (of 243,848 total)