Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi Tim,

If the img tag disappears in database content (db field post_content and also in metadata ‘_aviaLayoutBuilderCleanData’) means that these fields are updated. I do not know a situation where Enfold itself updates this when a page is loaded in frontend. This happens when a post gets updated from backend.

object cache in my opinion could only be a problem when this happens on saving/updateing a page – but not when it is loaded in frontend. In this case the content is only read.

Is the page after the image disappeared an older version of the page before you added the image ? Then it could be that your hoster restored some older db entries from a backup ?

Best regards,
Günter

Hey fastgates,

Thanks for reaching out.

What do you mean by “cloak out of nowhere”? The screenshot above is not accessible. Please use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

To help you get started with theme, you can check out the documentation: https://kriesi.at/documentation/enfold/

Where is the site hosted? We encountered a few inquiries with demo import issues on OVH servers, but there’s a workaround for this if necessary.

Let us know if you have more questions.

Best regards,
Ismael

Hi,

The css is already there. Did you adjust the style of the paragraph element in the Enfold > Advanced Styling panel? Please provide the login details in the private field so we can check the settings.

Best regards,
Ismael

Hey hm.stedler,

Thank you for the inquiry.

You might be referring to the Dynamic Content feature. Please check this documentation for more info: https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/

Let us know if you have more questions.

Best regards,
Ismael

Hi,
Please use the PHP code in your Child Theme functions.php,
We don’t expect any issues using a child theme. You will need to use a child theme or the code will be lost with your next update.

Best regards,
Mike

Hey Vorden69,
Please note that your theme is quite old, a few years ago Envato (Theme Forest) changed from a API to a Token, and the first few updates with the Token did not work correctly on the Envato (Theme Forest) side, we were able to correct the issue, but only via a new update.
Since your site is using a non-updated version, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey creativeopole,

Thank you for the inquiry.

You may need to adjust the z-index of the #socket container where the popup is located.

#socket {
    z-index: 1000;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.

Best regards,
Ismael

Hey xfacta,

Thank you for the inquiry.

Did you add the following css code or adjust the style of the paragraph element in the Enfold > Advanced Styling panel?

#top .all_colors p {
    font-size: 16px;
    line-height: 1.7em;
}

This overrides the custom element styling on mobile view.

Best regards,
Ismael

Hey michael,
The Envato (Theme Forest) license is not locked to a domain, or a domain to a license.
I recommend purchasing a new license for $59 and Extend support to 12 months, for a little more.

Then you will have your own Envato account and lifetime updates.
Then see our documentation to create a “Token” to add to the theme for updates, and replace the current license Token.

But first after you purchase your new license, before you create a new Token you will need to manually update your theme because v4.4.1 can not be automatically updated because of how Envato has since changed the license.
Follow these steps:
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

I recommend first making a full server backup, I don’t expect any errors, but it is good practice.

Best regards,
Mike

Hi,
It looks like you have already figured it out: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues/123
Thank you for your patience.

Best regards,
Mike

Hi,

Thanks for sharing, it’s much appreciated. If you would like to report a problem or request a feature, then you can do so here: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues

Best regards,
Rikard

Hi,

1. Please do it via SFTP
2. Yes, that is a good idea
3. You don’t need to run a child theme
4. You should not have to add anything back, but make sure that you have a copy of the theme settings which you can export under Enfold->Import/Export.

Best regards,
Rikard

Hey studiovene,

You can transfer the theme files via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

Best regards,
Rikard