Hi,
1: When I check the burger menu has the landmark “role=”navigation””
2: To add a role=”button” please request open a new Github Feature Request for the Dev Team review.
3: you have a duplicate thread for this.
Best regards,
Mike
Hey bemodesign,
Please try the following in Quick CSS under Enfold->General Styling:
@media only screen and (max-width: 479px) {
div .products .product a img {
height: 400px !important;
}
}
Best regards,
Rikard
Hey Alex,
The update to 6.0.9 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
AlexGuest
Hello Kriesi – Team,
about 8 years ago i was working on a website while using your Enfold 4.2.1 version.
i just forgot about the project. but now i want to relaunch the website while using the content i already created. unfortunatly i los my API-key.
is it possible to ugrade from 4.2.1 version of Enfold to a current version? and still keep the original conent?
i am also interested in purchasing a new licence.
let me know, if this works. And how i am going to do the update?
cheers,
Alex
Hey Guenter,
Thank you for your patience, to use the paid layerslider license you will need to remove the embedded version from the theme by: Layout-Builder – Integrated (Bundled) LayerSlider Plugin – “Remove theme plugin files only and keep slides”
This version blocks the paid license check.
I would recommend exporting your sliders first, but is probably not necessary, just good practice.
I also have noticed that some sliders created with a very old version of the layerslider have issues with the latest version options, such as the first demo, it seems that the layerslider has not maintained a good backward compatibility with all options as new options have been added.
Best regards,
Mike
Hey navindesigns,
I believe you are referring to your burger menu, but I find no sub-menu links in it so I don’t know how this would apply.
Nonetheless this will require the Dev Team to review, please open a new Github Feature Request for the Dev Team to review.
Thank you for your patience.
Best regards,
Mike
Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike
Hey schweg33,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
.responsive .page-id-3302 #av_section_1 .container {
max-width: 100%;
padding: 0;
}
.page-id-3302 #layer_slider_2.avia-shadow {
box-shadow: none;
}
After applying the css, please clear your browser cache and check.
Best regards,
Mike
Hey Tyler,
You can change that under Enfold->General Styling->Logo Area. You can also set it under Enfold->Advanced Styling.
Best regards,
Rikard
Hey Yves,
Please make sure that you have backups of your site before you update anything. https://kriesi.at/documentation/enfold/theme-update/.
Best regards,
Rikard
Hello,
I couldn’t find any solution so far. I removed every plugin nothing changed this behavior.
When I edit my page, for example adding another element and adding some text and clicking on “Save” the half of the page will be deleted automatically.
i don’t know why.
I have installed the following:
Enfold: 6.0.9
PHP: 8.2.27
Wordpress: 6.7.1
Can somebody help me please?
Thank you very much in advance.
Hey,
I’ve upgraded Enfold on that site (https://planfait.fr/) from version 5.6.8 to 6.0.9
It works but I have that error remained and i don’t know what to do with it.
Anyone to give me a hand on that one please ?
Thx
YvesGuest
Hi we got on espaciogrecia.com enfold 4.9 and we want last version its possible without broke anything we got done on the website
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hello Ismael,
I tried login in with the enfold support account and had no problem accessing the wp-admin page, I double checked and the role of the account is admin.
I published the Test product again.
Best regards,
Michael
I have a separate individual licence for some of my customers. How to manage that best in Enfold?
Remove the embedded one by: Layout-Builder – Integrated (Bundled) LayerSlider Plugin – “Remove theme plugin files only and keep slides”
or is there something else I need to consider?
yes – i think you are right . Allthough there are translatables in the code of enfold
__( 'Read More Text', 'avia_framework' ),
__( 'Read more', 'avia_framework' ),
__( 'Read Less Text', 'avia_framework' ),
__( 'Read less', 'avia_framework' ),
on many languages these ( f.e. on german) tranlations are missing.
but for dutch there is: Lees minder and Lees meer inside the lang files – so i guess you only want to change that translation? One solution could be to have your own translation files – or to use a plugin to change these translations.
I don’t know how you have implemented multilanguage support for your installation. With WPML you have separate pages. There you could rename it manually in the element.

For mobile view: I need code for only the Caption Text, and maybe the Caption Title. thanks!
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#top.page-id-16 .av-horizontal-gallery-slider {
display: flex;
justify-content: center;
}

Best regards,
Mike
Hi,
Please try disabling your WP Rocket plugin and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and clear any CDN and server cache that you may have enabled. This may that 24 hours to clear.
Then clear your browser cache and check.
Best regards,
Mike
Hi both site health and woocommerce system info show the 4gb max limit. I set 2gb because 4gb is too large and overkill.
We run our own dedicated servers so it’s no issue with the provider. We set our own settings.
I can confirm that there is nothing wrong with the PHP, MySQL, mariadb or Plesk config.
The issue is for some reason some actions in the enfold builder are unable to allocate the required memory.
My suggested solution forces WordPress to recognise the correct memory limit.
As above the problem does not occur in php8 but started in php8.1 and above. I also checked the individual php fpm memory settings for each version.
Adding the memory limit to the wp-config forces WordPress to accept the new value and appears to stop the process hitting a false memory limit.
If this has fixed the problem then you guys need to investigate a possible memory leak or bug in the Avia builder in php8.1 and above.
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard
Hi Rikard,
We used query monitor – It doesnt tell us anything useful.
It appears there is a memory leak somewhere or something in Enfold is picking up the wrong memory limit when it isnt specified.
For our site we just had to tell wordpress what the memory limits are by adding the following to wp-config.php
For us the 2gb limit per action looks like this:
define('WP_MEMORY_LIMIT', '2048M');
define('WP_MAX_MEMORY_LIMIT', '2048M');
For some reason the error code in the console was suggesting that the memory limit was around 512mb (written in bytes).
For context we actually have a 4gb memory limit – So there shouldnt have been a problem anyway but specifying a figure in wp-config seems to have solved the issue. I’ll report back if I can recreate it again.
The problem does not occur in PHP 8.0 but does occur in all versions above this.
With this in place the problem seems to have stopped and we are running PHP 8.2 again now. So it looks like there is an issue with the memory allocated to some actions in Enfolds interface not able to use the available ram fully.
Someone else reported a simillar issue here:
I was writing a reply on the post above explaining this when you closed it too early!!!!
Can you reopen it and add my suggestion above!
Hi,
Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.
Best regards,
Rikard