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Search Results
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In reply to: Problem Image background page
Hi,
Try using the TinyPNG plugin on your large hero images, when I test one of your images on the TinyPNG site it reduced it by 40%
using smaller sized images probably would help, or using the Enfold Theme Options ▸ PreloaderBest regards,
MikeIn reply to: Enfold
Hey Joerg Haustein,
Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
Please note that Enfold has it’s own builder and adding other builders typically cause errors.Best regards,
MikeTopic: Enfold
Hallo,
Habe das Thema gekauft vor einiger Zeit noch nie installiert und bekomme jetzt einen kritischen Fehler – ich bin nicht bereit zumal es noch nie gelaufen ist den Support Vertrag zu verlängern.
In reply to: Critical error
Hey jhaustein,
Deactivating the plugins Xtrail Core & WPBakery Page Builder solves.
Please note that Enfold has it’s own builder and adding other builders typically cause errors.Best regards,
MikeIn reply to: Critical Error
Hi jhaustein,
Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.
Best regards,
RikardIn reply to: Error within a theme helps with update?
Thank you!
How do I download the new enfold if I don’t have the license for the old one for samuelblack.co?Hallo!
Habe heute das Enfold Theme gekauft und gleich installiert.
Leider bekomme ich es nicht richtig zum laufen.Wenn ich eine neue Seite anlegen möchte, kommt in der console immer folgende Meldung:
Uncaught TypeError: $(...).pointer is not a function wp_help_pointer_open https://www.xxxx.at/wp-admin/post-new.php?post_type=page:486 <anonymous> https://www.xxxx.at/wp-admin/post-new.php?post_type=page:473 each jQuery <anonymous> https://www.xxxx.at/wp-admin/post-new.php?post_type=page:472 jQuery 2 post-new.php:486:35Die Seite im Browser bleibt dann immer weiß.
Ich habe auch schon probiert eine ganz neue WordPress Installation zu nehmen und dann alles frisch zu installieren. Leider auch ohne Erfolg.Apache2 PHP 8.2.28 mit allen notwendigen Plugins für die Classis-Wordpress-Installation.
Bitte um Hilfe!
Liebe Grüße, Alex
In reply to: Add logo to Full Screen Slider
just like on :
https://kriesi.at/support/topic/add-logo-to-full-screen-slider/#post-1480358
f.e.:
(and maybe a small drop-shadow to the png#top .avia-fullwidth-slider::after { position: absolute; display: block; content: ""; width: 18vw; height: 15.3vw; max-width: 411px; max-height: 349px; min-width: 200px; min-height: 170px; top: 120px; left: 80px; background-image: url(/wp-content/uploads/2025/03/Gathering-Barn-Banner-Logo-.png); background-repeat: no-repeat; background-size: calc(100% - 40px) calc(100% - 40px); background-position:center center; filter: drop-shadow(1px 1px 2px #666); } @media only screen and (max-width: 767px) { #top .avia-fullwidth-slider::after { top: 2vw; left: 2vw; } }but i see that the slider is not shown on mobile? And we had to place always a fallback image for videos?
dear mods – has this always been the case with Enfold?
It is unfortunate that we do not have the opportunity to decide for ourselves.In reply to: Second menu colour
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: spacing between blocks
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia-icon-list .iconlist_icon svg:first-child, .avia-icon-list .iconlist_icon img[is-svg-img="true"] { margin-top: 11px; margin-left: -6px; } .avia-svg-icon svg:first-child, .avia-svg-icon img[is-svg-img="true"] { height: 1em; width: 2em; }After applying the css, please clear your browser cache and check.
Best regards,
MikeIn reply to: Second menu colour
Hi,
Try adding this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.page-id-1424 .header_color.av_header_transparency .avia-menu-fx { background: #7d8286; }After applying the css, please clear your browser cache and check.
please note the page ID in the csspage-id-1424Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Enfold Top Socket Phone Info Not Centering
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: spacing between blocks
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.avia-icon-list li { padding: 0; } .avia-icon-list-container { margin: 0; }After applying the css, please clear your browser cache and check.
Best regards,
MikeTopic: Icon List Blank
Hi!
I inherited a site with the Enfold theme on it. Their old developer isn’t available and that is who purchased the theme so I can’t create a ticket through the support without the purchase code.When making edits to the icon list, if you click on one of the items in the list, the modal pops up, and it is just a blank box.
I have tried disabling all of the plugins and nothing worked.
I am not sure if this was from the 7.1 update or not, or if you have any other ideas.
Let me know!
Thanks!
-LeeIn reply to: Second menu colour
Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.page-id-1424 #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text { color: #7d8286; }please note the page ID in the css
page-id-1424Best regards,
MikeIn reply to: Woocommerce product page order filter
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Website Animation Not Working After Updating
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Custom fonts for certain instances of headings
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Mobile menu doesn´t work
Hey GaWi,
It looks like for each menu item you have two sections on your page with the same ID, one for desktops, and one for mobile.
So on mobile the links are pointing to the hidden section.
It is a standard HTML rule to use each ID only once on your page, please change the mobile IDs to something else that is unique and then create a new menu for mobile use.
Then go to Enfold Theme Options ▸ Main Menu ▸ General ▸ Alternate Menu For Mobile and choose your mobile menu.Best regards,
MikeIn reply to: Zeitleiste / Timeline nicht mehr responsive
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeIn reply to: Boxes – Distance between rows
Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Are you using WP Rocket with a CDN?
This sounds like a caching issue, either WP Rocket is not fully cleared or your CDN is not.
Try enabling Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression then clear your WP Rocket cache and then check. If this works, you can then reset the two Enfold Theme Options ▸ Performance options. If you are using a CDN it may take up to 24 hrs for the CDN to clear.
If you are using a server cache like object-oriented cache such as Memcached, Redis, Varnish, Litespeed, etc you may need you also clear these and it could take awhile for them to clear.
But since this is working when you are logged in I believe it is pointing towards your WP Rocket cache.Best regards,
MikeI have created a CPT with ACF and relative custom fields. Then I show the posts in specific pages with the avia element Blog Post. When choosing the style “Simple List”, I would like to show a couple of psot custom fields instead of Author and Date.
I am not sure which filter I should use in functions.php to do it, or if I should modify a copy of some enfold file in my child theme. I tried to modify the loop-index.php but no changes are reflected in the front-end
Thanks
Hey mickya1,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.embedsocial-hashtag-iframe { min-height: 400px !important; }After applying the css, please clear your browser cache and cache plugin and check.
Best regards,
MikeIn reply to: Variation images not showing
Hey Darjan,
I see that you are using v5.4.1, please update to v7.0.1
I also see that updates on your site have been disabled, so you may need to manually update with the steps below.
If you need further assistance please log in to the support forum and open a new thread If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.
Please note that using the contact form is not appropriate for support questions.To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeIn reply to: Picture of the color section
Hello
Sorry, the problem has gotten worse, the subject of the photo was even lower…
I have changed my picture for trying to have what I Want, but it’s not good
I don’t understand why the size of the model image (enfold gym) is 1500 x 720 and the actual height of the page banner is 420…
Could you tell me what size banner and settings I should make to have a nice banner? It’ll be easier :-).
I have another question you haven’t answered: the image is degraded, too much compression, how and where can I change this setting?Thank you for your help.
Hi there,
One of my clients wants to have a Knowledge Base at their site. What plugin would you recommend? (I know it’s possible to create a kind of knowledge base in Enfold/Avia, but I’d like to have a dedicated plugin)
I’ve been looking around and thinking of:
– Better Docs (https://wordpress.org/plugins/betterdocs/)
– Echo Knowledge Base (https://wordpress.org/plugins/echo-knowledge-base/)What should I choose?
In reply to: Website not updating – using Enfold theme
Hi,
Thank you for the update.
The site is still using an older version of the theme. It’s possible that the automatic update is no longer working as expected. You may need to download the latest version (7.0.1) from your ThemeForest account and update the theme manually via FTP. Please check the documentation below for more info.
— https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Try applying a Custom CSS Class name to the element where you need this applied, and replace the auto-generated class names .av-1v2pat2-53d1a210d34319a1e3263b9b4acfe09f .av-1tepg6e-5d320ae52f7edb1070659a131dbdac1d with it.
— https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
Best regards,
Ismael
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