Hello! On a company website built with Enfold the homepage features a self-hosted video, which is the first content item.
When google searching the company’s, the meta description is not displayed, instead the error
Media error: Format(s) not supported or source(s) not found.
is shown. which is very annoying (and the video works fine on all devices).
As also described in other threads, custom fields were used as well as a manual excerpt – see screenshots linked to in the private content section.
What can be done to fix this?
Thank you!
Hi,
Thank you for using Enfold.
@michaelH: He’s probably referring to the AJAX search.
@flocco21: You can use this filter to increase the number of posts shown in the AJAX search.
add_filter('avf_ajax_search_query', 'avf_modify_ajax_search_query', 10, 1);
function avf_modify_ajax_search_query($search_parameters)
{
parse_str($search_parameters, $params);
$params['numberposts'] = 15;
$search_parameters = http_build_query($params);
return $search_parameters;
}
Default value is 5. We increased it to 15.
Best regards,
Ismael
Hey MarkusSchauma,
A lot of our clients use WPML without issue. I would recommend searching the WPML forums as there are a few Enfold specific threads that could prove helpful.
Best regards,
Jordan Shannon
I cannot change the font size of the body of my website. The normal way to change it is not working. The typestyle will change but the size will not.. I imported the demo, Enfold Knowledgebase. I searched the world over for a setting in a hidden location and cannot find a thing. The normal setting does not work. I changed it to 20 and the type size does not change at all. Something somewhere is stopping it. I disabled all of the plugins and checked every setting. I just cant figure it out.
I am a layperson so I cannot look at files. Can you please help? its set to 13 which is barely readable and I need to set it to 18 or 19.
I don’t know how to create new login credentials if you need them without sending an email.
Also, I just now noticed in the special heading box it will not let me set the subheading size of the type either.
thank you in advance for a speedy response!!
-
This topic was modified 6 years, 7 months ago by
extraeyes.
Hello,
I have activated the small search box in Enfold. The search unfortunately gives very bad results. For example, if I enter “Island”, Icelandic articles will not appear in the search suggestions.
Only when I click on “See all results”, I get matching results. Here I have also installed the plugin Relevanssi. This has no effect on the preview in the search box.
Is there a solution to this problem?
best regards
Florian
Hi, following up on this. I desperately need help. I realized now that none of the changes I make in Advanced Styling or Quick CSS are working anymore. I did some research and found people who had similar problems and tried everything recommended in the following threads:
https://kriesi.at/support/topic/quick-css-issue/
https://kriesi.at/support/topic/quick-css-not-running/
When I followed the advice of deleting the enfold.css file and then saving changes in Theme Options, it would not regenerate a new enfold.css file. I tried changing permissions and that did nothing either. I tried the tip of changing the name of the enfold.css file too, and again, it would not regenerate a new enfold.css file when I went to Theme Options and saved changes.
I tried removing a simple code I had in Quick CSS (one that centered the copyright info in the footer) and saved it. I cleared my cache and did a hard refresh, but the copyright was still centered on the website even though I removed that code.
Can anyone please help me out with this? Any help would be much appreciated. Thank you so much.
How can I edit header section? I want to use logo at left, one ads at middle, and menu and search button at right. How can I do this in Enfold theme?
This was their response:
Hi Daniel,
Yeah, I can see the issue now. I spent some more time on your website & this doesn’t seem to be an issue with the Smart Coupons plugin.
Please follow these steps to check:
Temporarily deactivate the plugin Smart Coupons
Now open the coupon ‘freebanger’
Go to tab “Usage restrictions” & look for the field “Products”. This field comes from the WooCommerce core plugin
Try to search the product ‘Quartz Banger’
You’ll get the same result which you were getting earlier
So it seems to be an Enfold issue, not an issue with their plugin. Can you please take a look and see if we can fix it. I really need the coupons to work properly, they’re a big part of our marketing plan.
Thanks,
-Daniel
Harry HouthuijseGuest
Hallo,
Unsere beiden Homepages sind mit Enfold aufgebaut.
Seit einiger Zeit haben wir Schwierigkeiten mit Textanpassungen. Die Seiten werden im Classic Modus angezeigt. Beim Editieren einer Seite werden nun auch Formate angezeigt, was ein Editieren sehr mühsam macht, s. nachstehendes Beispiel. Was ist zu tun, damit wir die Textinhalte ohne Formate sehen und anpassen können?
Vielen Dank und beste Grüsse aus Zürich,
Harry Houthuijse
[av_layerslider id=’4′]
[av_textblock size='28' font_color='' color='']
Cornfeld Executive Search
[/av_textblock]
[av_hr class='short' height='50' shadow='no-shadow' position='left' custom_border='av-border-thin' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='yes' custom_icon_color='' icon='ue808' font='entypo-fontello']
[av_one_full first min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='']
[av_textblock size='' font_color='' color='']
Hallo Edgar,
Could you post a link to your site so that we can have a closer look please?
For two weeks I have Enfold and would like to change some things. I hope for your help.
I do not want a menu in the header and no way to start a search. How can I hide the magnifying glass / search and the header menu?
And what also bothers me is how I bring my sitebar, (the links are) not to scroll, so sticky to be. Would be nice if you have an idea
LG,
Rikard
Hi,
I was able to make the menu sticky by looking at the enfold documentation.
I’d like to know now how to add the email icon next to the burger menu.
I have added a link to an image below.
As you can see the email icon is too small and it should be right next to the burger menu on the left side.
How can I change this?
Please ignore the overlap of the burger menu and search icon into the title/breadcrumb section, this is another issue I have to fix in a different thread.
-
This reply was modified 6 years, 7 months ago by
SilviaNT.
Problems with 404/301 forwarding
In the browser everything is OK for the website visitors.
The test from Google (https://search.google.com/test/mobile-friendly) reports: Error 404 and 301.
https://httpstatus.io shows me a 404 error.
But I can not fix it.
Enfold> Options I have defned the start page. WordPress> Settings> Reading I have set the same home page.
When I then call the start page, the 404 error message appears.
If I set up Enfold> Options 404 forwarding to the home page it works in the browser but the error message at httpstatus remains.
Website: https://qms-software.ch
I am at the end with my ideas.
Hello
My website is currently using enfold and are having some issues at the moment.
When my website is searched on a search engine with its name (google, bing etc.). the banners/images on our website is blocked while displaying
“Insecure content blocked”. However, if our website url is directly entered, or if http:// is used instead of htps://, the content shows just fine.
The Envato market informed us that the author of our website, your team, will be able to resolve the issue.
Please let us know if there are any updates/issues/further needed actions if there are any.
Thank you.
HI there!
Firstly > sorry for posting this new topic when I am sure it must be somewhere in the archives already. I searched and searched but no luck. So here is my question:
I have a functioning Enfold site which I want to give a new look. But I don’t want to trouble my visitor with things that might not work or are incomplete. So I would like to work on my new site (based on an enfold demo) while showing the old one. And when the new site is ready I’ll swop them and the new one is visible. I think it has to do with making a (new) child theme?
with kind regards
catlis
Hi,
sorry for the delay – it was not easy to “catch” my client hunting for the token envato-key …
Now we have the latest Enfold version and the out-of-wrap issue is fixed. Thank you, Ygit, for this hint.
In my main problem with this appointment tool and the problem with embedding Javascript without getting an error, there is hope …
After a disappointing response from the Lemniscus company (“We can not help, please ask WordPress”), I tried something I should have done before: I searched for and found a Lemniscus plugin that I’m trying now!
I’ll contact you here!
Kind regards
Grobi
Hello Mike,
First of all, thank you for the fantastic support provided! Works perfectly well. One of the things I appreciate about licensing the Enfold theme is the prompt and expert support the team provides. That’s a reason I keep buying licenses for new projects. :) I’ll make note of that previous thread solving this same issue that I failed to discover earlier.
One note: I did want to hide the search icon in the list of pages shown in the footer. To do that, I used the following css pasted into the Quick CSS form in the theme styling admin. Adding this info in case it is useful to someone else:
#footer li#menu-item-search.noMobile.menu-item.menu-item-search-dropdown::before {display:none;}
Hi,
Sorry for the late reply, I took a look at your page but it looks like your search icon has been disabled at Enfold Theme Options > Main Menu > Append search icon to main menu please check and enable.
Once it is enabled we can move it to the end of your menu next to the word “English” that is where you would like it?
Best regards,
Mike
Dear support,
We are running newly installed enfold them (4.5.7) with ‘church’ demo. The event calendars (4.9.5) plugin doesn’t work correctly – no search field, list/day/moth display style switch…
1)events on enfold’s demo site: https://kriesi.at/themes/enfold-church/events/ — everything works correctly
2)events on our website: https://i.imgur.com/6yfwPDJ.png
3)If switched to other themes, event calendars works as expected
Can you please help?
Thanks!
Hi,
Thank you for the ftp access, I checked your error_log and found this error:
Allowed memory size of 41943040 bytes exhausted
which is about 42mb, you have:
WP Memory Limit: 256 MB
PHP Post Max Size: 8 MB
Max Upload Size: 2 MB
PHP Max Input Vars: 1000
PHP Time Limit: 30
I tried to activate Enfold and got a crash and this error:
Failed to load resource: the server responded with a status of 500 () themes.php
which I believe is due to the exhausted memory.
I tried researching the error but found no solutions, but adjusting your settings might solve.
Please ask your webhost to adjust to:
PHP Post Max Size: 20 MB
Max Upload Size: 20 MB
PHP Max Input Vars: 3000
PHP Time Limit: nolimit
I tried uploading our latest beta, and the frontend of the theme worked, but only after disabling your Yoast & system check plugins.
I found a post on WP about a similar issue where this happened no matter how much memory was allowed and it turned out the database was damaged.
AUTO_INCREMENT for many (possibly all) tables had been set to NULL, and would not accept being manually reset.
If the changes above don’t help, can you try reinstalling WP with the softilicious app in cPanel? I don’t think it would make a difference, but it’s worth a try.
Best regards,
Mike
MikaëlGuest
Hello,
I bought (envato) the “Fitness Trainer” plugin and the “Enfold template”.
Unfortunately, as you can see User registration, Login and My Account does not work.
I searched for hours (6 hours) today without finding.
Do you have a solution ?
The site is a multi-site wordpress.
Regards,
I figured out the “Extra Elements” issue. I made use of the Custom Fields available in WordPress, and simply needed to figure out the correct field to change. After searching through the PHP documents of the parent Enfold theme, I determined that the top bar was echoing the value of the “phone” field.
My solution: on pages where the language is Español, I added a custom field with name “phone” and pasted the needed text as the value for that field on every page where the translation needed to occur.
So, that only leaves item #2: how do I add a search icon to the right side of the Español menu?
-
This reply was modified 6 years, 7 months ago by
rlhinirv57. Reason: needed to emphasize the one issue remaining, appending the search element
I genuinely don’t know if you can reproduce the problem. After all, my wife, on an identical machine, has no problems. It must be something about my machine, I suppose, but how that could affect only one WP site and not others is beyond me. The fact that it happens in two different browsers is also strange.
I’ve searched online, I’ve been to Mac forums, to wpengine, to wordpress and to you and I still have no clue as to why it happens or what might be causing it. I must admit, coming to you was my last resort. I don’t know why pages and posts reload, only that it happens only in Enfold and only on my machine and in Firefox and Chrome. Anything else I do in the admin area, such as reply to comments, apply settings to plugins and so on, they all work normally. Only when I edit pages or posts do I have the issue.
Thanks for trying to resolve the issue which I suspect has little to do with the theme. At least I know I’ve tried every avenue open to me (apart from buying a new machine).
If you have any ideas at all, please let me know because I’m out of them.
Thanks again.
Thanks in advance, Enfold team!
I am using Zen logic for a small site with 2 languages. That plugin is working, and the client provided Español and English pages for me. So, content is in correct language and so is menu. I can deal with the footer by using a color section and adding widgets at the bottom of the page.
Two issues remain:
- Can I use different “Extra Elements” content at the top of the Español navigation menu?
- Can I add a search icon to the right of the Español navigation menu?
I am getting the error through the “media tab”> “add media> “single or bulk upload”, drag-and-dropping and “upload- comp browser search” on the dashboard; as well as in the avia advanced editor. I have tried all of the “image” options in the avia editor and with each one I get the same error when I try to upload.
All plugins have been disabled and reenabled, I have tried all of the PHP snippets in previous posts. Cpanel shows the images in the content>uploads>…. but I am unable to access or use them within Enfold.
Hi marketingnr1,
Thank you for clarifying. Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
@media only screen and (max-width: 1024px) {
#top #search-3 #s {
left: 0 !important;
}
}
If you need further assistance please let us know.
Best regards,
Victoria
Hi,
Please go to Enfold theme options > General Styling > Logo Area and change “Alternate Background color” for background color of search bar and “Logo Area secondary font color” for search text color.
Best regards,
Yigit
For whoever is searching for these settings in the database, it’s in the wp_options table, with option_name avia_options_ followed by the name of your active theme. So something like avia_options_enfold_child.
-
This reply was modified 6 years, 7 months ago by
Daniel.
TimGuest
I want to buy your Enfold WP theme and use it together with WMPL translation plugin. I have seen on other websites using your theme that when translated into other languages the language flags appears in the right top corner of the header, together with the search icon. In the desktop version of the website it looks good, because the header is long enough. But in the mobile version the flags would be overlapping the website logo. It works fine when you have only 2 language but when you have 3 or 9 languages it doesn’t look good, the logo will be completely overlapped by the line with the flags. Can you imagine it?
Do you have any solution for that? I was thinking about something like a drop down menu. Like on this website: https://www.legrand.com
Hey FeedXL2019,
Thank you for using Enfold.
On a quick search, I found this thread that may be related to the error.
// https://stackoverflow.com/questions/14395239/class-domdocument-not-found
In the AWS command line, try this code
sudo apt-get install php-dom
That’s for Ubuntu or Debian, so I’m not sure if it’s going to work in Amazon Linux 2.
Best regards,
Ismael