Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 12 posts - 1 through 12 (of 12 total)

Author

Posts
September 3, 2019 at 5:38 am in reply to: Contact form email field not included in the message on mobile #1133203

zhoupc
Participant

Sorry as this is a very critical issue, we need customer email as lead so I’ve rolled back the theme to 4.5.5 version. It has been fine. I reckon something is definitely broken in 4.6 as I’ve seen quite some people posting the same issue.

October 18, 2018 at 12:41 am in reply to: New personal token is not able to validated #1023065

zhoupc
Participant

Please see credentials below

November 28, 2017 at 12:19 am in reply to: Product grid sorting option not showing up #882423

zhoupc
Participant

Great. Got my site fully working without any problem now. You can close this ticket.

November 27, 2017 at 8:54 am in reply to: Product grid sorting option not showing up #882122

zhoupc
Participant

Great Thanks it’s working now. Is there a way to preserve this change in child theme when upgrading Enfold in the future?

November 27, 2017 at 4:31 am in reply to: Product sorting doesn't work #882090

zhoupc
Participant

Great it’s working now, Thanks. Interestingly this option can affect sorting ability.

November 26, 2017 at 1:33 am in reply to: Product sorting doesn't work #881823

zhoupc
Participant

No takers?

November 26, 2017 at 1:32 am in reply to: Product grid sorting option not showing up #881822

zhoupc
Participant

You’re not answering my question Mike. My problem is by selecting that option there is NO dropdown displayed on top of product grid. I don’t care the sorting method but I want the actual sorting option displayed. Make sense?

November 25, 2017 at 1:19 am in reply to: Product grid sorting option not showing up #881452

zhoupc
Participant

The problem is the option ‘let user pick by displaying a dropdown with sort options’ if I select that no sorting option is displayed, it should be part of Enfold functionality since I’m using product grid from Enfold?

November 24, 2017 at 4:57 am in reply to: Product grid sorting option not showing up #881011

zhoupc
Participant

It’s probably because I was changing something while you looking at it. Can you please try again? I don’t see any errors on my end.
I’ve tried disable all plugins and clean up .htaccess file but no help.

November 23, 2017 at 5:27 pm in reply to: Product grid sorting option not showing up #880793

zhoupc
Participant

The site has been moved to production, URL in below. You can use the same account to check. Please DO NOT change anything that will break the site.

November 23, 2017 at 5:26 pm in reply to: Product sorting doesn't work #880791

zhoupc
Participant

The site has been moved to production, URL in below. You can use the same account to check. Please DO NOT change anything that will break the site.

November 21, 2017 at 5:38 am in reply to: Product sorting doesn't work #879502

zhoupc
Participant

I’ve checked the login details they all working. Which one doesn’t work for you? I noticed this forum add http in front of ftp server address, try connect with just the ftp server name without http. Also notice the capital letters in the password.
Author

Posts

Viewing 12 posts - 1 through 12 (of 12 total)