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  • in reply to: Phone number input does not show ! #1246759

    Well, everything works fine now so you can close the topic, even if i’m really frustrated i had no explanation why it did not work and then it works without anything being changed. Makes me wonder if it can happen again…
    But i’m optimistic !

    Thanks for your help

    in reply to: Phone number input does not show ! #1246380

    Hmmm…
    Looks like there’s a secret force within your plugin then ;-)
    Thanks anyway !
    Best

    in reply to: Phone number input does not show ! #1245794

    Hi Victoria,

    You logged to my site, did something, and now the area “Phone Number or small info text” which was hidden (and this caused my request) is now showing !
    That’s great thank you !

    But i would really like to understand what you changed to make it happen !
    Thanks for your explanation.

    in reply to: Phone number input does not show ! #1244801

    Thanks for your suggestions Guenni007, but i just verified everything is in the right place here.
    As i said before, there is no child theme on this site and what is in the enfold folder is strictly the latest version i uploaded from kriesi.
    Nothing was modified in functions.php or another file.
    Moreover, the same upload works perfectly well on another site i have, a more complex one, with child theme, heavy additions in the functions.php, etc…
    Sounds like a mystery to me !

    in reply to: Phone number input does not show ! #1244571

    Hi Victoria

    in reply to: Phone number input does not show ! #1244371

    Hello

    you should be able to see the issue on the page https://yoorgreat.com/wp-admin/admin.php?page=avia
    with the given account
    Let me know how it’s going
    Best

    in reply to: Phone number input does not show ! #1244268

    There’s no child theme for this site which is quite basic….

    It’s about the configuration of the field, on the admin part, not the public display section.

    Best

    in reply to: Phone number input does not show ! #1244231

    I investigated a little and found that the page is generated with the block with id=”avia_phone” having a avia-hidden property set.
    So it’s hardcoded somewhere probably and not coming from a CSS directive…

    How can it be that this block is deliberatly hidden ????

    Thanks for your help. I urgently need to update the phone number for customer not to call the wrong place !

Viewing 8 posts - 1 through 8 (of 8 total)