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Please explain the outcome/solution here. I have a year of events using the av_button shortcode which is no longer appearing. How can this be fixed? Please explain “Avia Layout is generated with shortcodes, so most probably there is no other way to deal with that, other than deal with the shortcode.” and how a solution may be found.
Yeah! We have a complete solution, Günter. Thank you so much. All is GOOD.
Enjoy your day. Close this ticket as resolved.Close! While the JSON looks good now (thank you), the GraphQL is still not working.
GOOD – https://wels.net/wp-content/uploads/kriesi/JSON.jpg
BAD – https://wels.net/wp-content/uploads/kriesi/GRAPHQL.jpgSo, our mobile app has mixed results with the GraphQL not working with ALB content. I’ve reverted to the original since the majority of our mobile app pulls via GraphQL.
jGünter
Looks like content section is still missing data. Title and excerpt are good.
Since the site was not affected (crashed) – I’ll leave it for you to see. Take a look: https://wels.net/?rest_route=/wp/v2/bible3
Thanks for your continued support.
jHey Basilis,
Interesting response in that ALB shortcodes is the cause, but no plans to rectify it other than force the user to recreate content?Good news my friends!
My issue has been resolved. Adding Domain Verification and OAuth Consent (TXT domain record) made the difference. Plus – save all of your API keys with a fake key and then re-paste your real key. Same key can be used in all of your plugins and theme (Enfold, The Events Calendar and Uberment for me.)Follow up question: When Google says “Update your API Bootstrap” with <script type=”text/javascript” src=”//maps.googleapis.com/maps/api/js?key=YOUR_API_KEY”></script>` …. where do I make this change?
Searching the theme files, I found maps.googleapis.com in theses five theme files. All have v3 specified except for functions-enfold.php – Does that matter?
googlemaps api 3.3 version FOUND in these files:
avia_advanced_form_elements.js
avia_google_maps_api.js
class-gmaps.php
avia-element-behavior.js—-
On Google Console I have …
Migrated
Created a new project
Created new API keys
Verified domains
Added Application restrictions of http referrers both with and without www and http and https with wildcards
Enabled APIs
Verified Billing Payment Methods
Updated Quotas ( 0 usage thus far with $100 available. Unlimited)
Copy pasted API key into Enfold Google api settings interface
Copy pasted API key into Modern Tribe Events settings interface
Refreshed server cache
Refreshed browser cache—- ERRORS in Firefox Web Developer Tools browser using Private window —
1. You have exceeded your request quota for this API. See https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors2. Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
I’m at a loss as to what else to try.
Thanks for your help Ismael!I’ve spent a LOT of time on this to be sure it wasn’t a self created issue. I haven’t updated yet to 4.5 so for me that wasn’t the cause.
- I’ve recreated the Google API project and keys with No API Restrictions.
- I’ve associated the Google billing and have verified the payment info so that’s correct.
- When inputting the Google API key on Enfold interface the API key was verified.
- I’ve emptied server cache and used a Private (Incognito) window to be sure browser cache wasn’t in the way.
Still, I see the message: “This page can’t load Google Maps Correctly.” Then I click OK button and I see the proper map behind gray opacity and a message that displays “For development purposes only“.
What else can I check? I’ve read a ton of Google Support docs that point me back to the steps I’ve already taken.
Please help us!WOW – Yigit. It took about 5 minutes of refreshing and emptying cache (server and browser) to get the dashboard and site to appear. BUT – we are ALL GOOD! Hurray!!! Thank you for staying with me all this time. And please send my thanks to
@tina_billinger and @guenter—
Also thanks to
@mbari-wp Joe Gomez and dylanjharrisYigit – Good and BAD to report back.
Good – The wels.staging site works as you say.
BAD – I tried the update to two installs and both failed. See private for site detailsOf course, I had to revert both. Are you sure that the file you mentioned is the only change made? Also – what about child themes? Any changes to be made there?
Status please!
June 15, 2018 at 10:11 pm
#973437Yigit
ModeratorYigit said on June 15, 2018 at 10:11 pm
Hi,Thanks for your patience Julie and sorry for the inconvenience, this one is a tricky one. I have been trying to locate the issue however i was unable to do so, so i passed all the info to our devs.
@tina_billinger has located the issue and told me we are going to need to refactor a function in order to be able to handle such large number of posts. @guenter, who wrote the function, is away for 10 more days. If you would not mind, we would rather wait for him since he knows his code the best and fix this issue once and for all :)Best regards,
YigitYIGIT –
You said on June 11th – “If you do not mind, could you please post your logins to WP Engine dashboard? We would like to check your database as well.”I private posted all the information you’ve requested 15 minutes later. I haven’t heard back from you.
Status please? This ticket has been open since April 25, 2018 at 5:10 pmPlease and thank you.
NOTE The 502 Issue still exists for WP Engine customers using the Enfold Theme by Kriesi.at.
One of your customers has reported on the Kriesi ticket they are leaving WP Engine. I have 20+ installs on WP Engine and can’t afford that effort. I’ve found this 502 issue to be occurring on sites with the largest databases. I’m stuck – and have put in a lot of hours to find a solution.
This ticket https://kriesi.at/support/topic/enfold-4-3-upgrade-fail-on-one-install/page/2/#post-967952 which is directly related to WP Engine ticket 1108929
Yigit is Level 3 Support at Kriesi.at for Enfold theme.
Forrest W and Brian F are Level 2 at WP Engine
Please lets resolve this for ALL WP Engine customers – as it would make the web world a happier place.MBARI-WP and dylanjharris are you still experiencing the 502 situation when trying to upgrade Enfold as well? Four of my twenty installs won’t upgrade. Yigit has not responded for a week now since he confirmed the 502 after logging onto our largest site.
Yigit?????
Yigit – One last question please. Why won’t this upgrade work on PHP 5.6 then? I just tried it and got a 502 even with fresh Enfold copy and deleted the advanced-cache.php as well. I didn’t find object-cache.php but did refresh it with WP Engine utility. Why do some sites upgrade nicely on PHP 5.6 and yet the test site only on PHP7? Please advise and thanks.
Nicely done, Yigit ! The site is up and running. Now teach us. What did you do to delete the cache files inside wp-content… Which files? I need to do this for other sites.
Also – are any of these steps still necessary?
Thank YOU!
Yigit –
After updating on the test site with PHP7 after successful update – I get a 502. (See Private)
WP Engine would like to work with the Enfold team because two more companies as shown on this ticket.We ALL need help. This is happening on my larger sites where 4 of my 20 sites won’t upgrade since APRIL 25th.
Basilis was going to reach out to WP Engine… see prior messages.
