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July 26, 2021 at 12:50 pm in reply to: Element Preview not visible after update 4.8.x #1312414

waveseven
Participant

Hi Rikard

I’ve given you a login to the copy of the site on our development server as the version which is live needs 2 Factor Authentication. The development site and live site are the same with the same issue with the Element preview.

Many Thanks
Regards
Colin

February 19, 2021 at 4:48 pm in reply to: Video playback issues – part of slideshow #1282263

waveseven
Participant

Hi Ismael

Yes the version feeding in from you YouTube works OK but if we use a video that we have uploaded to the media library it wont play the slideshow (in Safari on a mac). It stops after the video (link in private content)

Many Thanks
Regards
Colin

February 18, 2021 at 5:54 pm in reply to: Video playback issues – part of slideshow #1282030

waveseven
Participant

Apoliogies, I have now taken it off maintenance mode so you should be able to see it now

Many Thanks
Regards
Colin

February 16, 2021 at 3:58 pm in reply to: Video playback issues – part of slideshow #1281378

waveseven
Participant

Hi Rikard

I’ve set-up a test page (see private content) with the video loading from the server. This makes the slideshow stop after playing in Safari.
I can get it to run from YouTube by using the fix so I’ve also included a link to how the sideshow should look, so you can see the difference.

Many Thanks
Regards
Colin

February 12, 2021 at 11:47 am in reply to: YouTube video throwing error when played in color selection #1279963

waveseven
Participant

Hi Rikard

I will start a new thread with my issue as suggested above but I’ve just done a bit more experimenting. As the Youtube video only pays once then gives an error I tried adding a Vimeo video instead. This is fine in Firefox (Mac) and plays within a slideshow. However in Chrome and Safari it will only play once then stops. It will not play any other slides in the slide show after the video.

So then I tried loading the video in from the server as I thought this might be a good temporary fix while the YouTube issue is being looked into. However even though I have all the fallback formats available of the video .mp4, .webm and .ogv the video will only play once in Safari and then it will stop. The other slides in the slideshow don’t get shown.

Regards
Colin.

February 11, 2021 at 7:27 pm in reply to: YouTube video throwing error when played in color selection #1279845
waveseven
Participant
Yes We also have the same problem. The video is part of a slideshow. It was working OK a few weeks ago while we were in the process of building the site but now we are just about to launch and the client isn’t happy because the video only plays once then says “Video unavailable”

Also just to point out my video is the the full width slider not a color section.
Regards
Colin
- This reply was modified 4 years ago by waveseven.
January 7, 2021 at 9:06 pm in reply to: Replace entry title with product title on single product page #1270953
waveseven
Participant
Hi Again Nikko

I managed to find a post from 2015 with the following code which worked perfectly
```
add_filter( 'avf_title_args', 'avf_product_titlee', 0, 2 );
function avf_product_titlee( $args, $id ) {
	if ( is_singular('product') ) { $args['title'] = get_the_title($id); }
	return $args;
}
```
Many Thanks
Regards
Colin
January 7, 2021 at 12:32 pm in reply to: Replace entry title with product title on single product page #1270847

waveseven
Participant

Hi Nikko

Thanks for the reply and the code to add.

I added the code to the child theme functions.php file and it just make the text in the title bar disappear

Screen shot here

When i wipe my cursor over where the title should be to see if anything is actually there I can see the original shop title “Art” but it is smaller

Screen shot 2

Many Thanks
Regards
Colin

January 6, 2021 at 10:32 am in reply to: Replace entry title with product title on single product page #1270566

waveseven
Participant

Hi Nikko

Please see the attached image for what I actually mean
HEADING

Many Thanks
Regards
Colin

December 18, 2020 at 10:29 am in reply to: Nameing Hotspots #1268369

waveseven
Participant

Hi Victoria

I’m not really asking for anything that wold be need bespoke coding for my current website build. I’m asking if this can be added to Enfold in the next update so that anyone who is using the image hotspot feature can see at a glance what each hotspot is in the list of hostspots. So instead of each hotspot saying just “HOSTSPOT” each one can be named with that it actaully is or at least have a number so we can tell which one it is.

Is this something that can be added to the “wish list” for future updates to Enfold please?

Many Thanks
Regards
Colin

August 12, 2020 at 9:05 am in reply to: Bottom half of page disappears when using Layout builder for edits #1236877

waveseven
Participant

Hi Jodan

As far as I can tell, it’s all OK now I have removed the unnecessary h4 tags, so I think I don’t need any more help on this topic so it can be closed.

Thanks
Regards
Colin

August 11, 2020 at 9:11 am in reply to: Bottom half of page disappears when using Layout builder for edits #1236622

waveseven
Participant

Hi Rikard

Thanks for the advise. I cheched the code in the debug window and couldn’t see any open mark up. However, I did find some unnecessary empty H4 tags
<h4 style="text-align: center;"></h4>

I removed all these (4 of them) and it seems to be working OK now !

Many Thanks
Regards
Colin

June 10, 2020 at 11:17 am in reply to: Add image caption to images on product page Lightbox #1221136

waveseven
Participant

Hi Victoria

I purchased the plug-in and installed it, and it still doesn’t show the image titles under the lightbox image, like the example you have. I used the plug-in developer support and he tried a few things out and believes it maybe the theme or particularly a JS error. Having said that I tried turning off all plug-ins and selecting Twenty Twenty theme and the captions still don’t show. So I am totally stumped as to how you have the titles showing under the lightbox image.

Regards
Colin

May 30, 2020 at 12:49 pm in reply to: Add image caption to images on product page Lightbox #1217973

waveseven
Participant

Hi Victoria

Did you manage to login and see why my image captions are not showing up?

Many Thanks
Regards
Colin

May 26, 2020 at 9:10 am in reply to: Add image caption to images on product page Lightbox #1216409

waveseven
Participant

Hi Victoria

This is on our development server at the moment before we transfer to the live site. Login details below.

Many Thanks
Regards
Colin

May 24, 2020 at 6:08 pm in reply to: Add image caption to images on product page Lightbox #1215847

waveseven
Participant

Hi Victoria

Yes all titles for images have been added.

Many Thanks
Regards
Colin

February 23, 2020 at 11:14 am in reply to: mobile menu disappeared after upgrade #1187094

waveseven
Participant

Hi

I have found the isssue. It is a plug-in called Dynamic Menu Manager, which gives different menus for different pages etc. To get things working again I have reverted back to the older version, until I can come up with a solution, so for now the login I gave you doesn’t work

Many Thanks
Regards
Colin

February 9, 2020 at 7:11 pm in reply to: Mobile menu header and Nav not displaying correctly #1182814

waveseven
Participant

Hi Victoria

That is brilliant, thanks for your help.

Many Thanks
Regards
Colin

February 9, 2020 at 12:39 am in reply to: Mobile menu header and Nav not displaying correctly #1182667

waveseven
Participant

Hi Victoria

That is great thanks. What did you need to ajust, so that I know for next time?

Many Thanks
Regards
Colin

February 8, 2020 at 10:34 am in reply to: Mobile menu header and Nav not displaying correctly #1182559

waveseven
Participant

Hi Victoria

Admin access below

Many Thanks
Regards
Colin

February 6, 2020 at 12:42 am in reply to: Mobile menu header and Nav not displaying correctly #1181937

waveseven
Participant

Hi Basilis

It’s in the private content in the first post but I have added it again below.

Many Thanks
Regards
Colin

February 3, 2020 at 9:20 pm in reply to: Mobile menu header and Nav not displaying correctly #1181053

waveseven
Participant

Hi Victoria

That’s great thank you. It almost worked. The logo goes to the left and the menu icon goes to the right but when you click on the menu icon the menu doesn’t appear.

Many Thanks
Regards
Colin

January 30, 2020 at 1:08 pm in reply to: Enfold Showcase #1179839

waveseven
Participant

Hi @ thinkjarvis,

Yep could me in as well please.

Many Thanks
Regards
Colin

January 14, 2020 at 6:44 pm in reply to: Display Category Description above products (ENFOLD) #1173557

waveseven
Participant

Hi Victoria

Many Thanks
Regards
Colin

January 14, 2020 at 6:36 pm in reply to: Display Category Description above products (ENFOLD) #1173551

waveseven
Participant

Hi

I have managed to work it out now. I just needed to change some CSS and it appears ok now.

Many Thanks
Regards
Colin

January 14, 2020 at 10:23 am in reply to: Display Category Description above products (ENFOLD) #1173181

waveseven
Participant

Hi Rikard

The 2 factor Authernitcation sends a code which needs to be entered within 4 minutes, so I have set up an account in a different way so you don’t need to put in the code but it still gives you full access to everything. Login details below

Many Thanks
Regards
Colin

January 13, 2020 at 4:04 pm in reply to: Display Category Description above products (ENFOLD) #1172844

waveseven
Participant

HI Victoria
The site has 2 Factor Authentication on it, so can you give me an email address where the access code would be sent when logging in and I will set that up as the login.

Many Thanks
Regards
Colin

January 13, 2020 at 12:40 pm in reply to: Portfolio sort options disappeared after update of theme #1172733

waveseven
Participant

Hi Yigit

You were correct. I removed the portfolio.php file from the child theme and everything is now working OK.

Thanks for your help.

Many Thanks
Regards
Colin

January 13, 2020 at 11:29 am in reply to: Portfolio sort options disappeared after update of theme #1172711

waveseven
Participant

Hi Ismael

Login details below. Also what seems to have started to happen is when you first login it says ” You don’t have permmision to view this page” but if you then remove the string and just use the web address you can access the admin OK

Many Thanks
Regards
Colin

January 10, 2020 at 4:52 pm in reply to: Portfolio sort options disappeared after update of theme #1172259

waveseven
Participant

Hi Yigit

I tried that and it’s the same with all plug-ins turned off.

I have a copy of the site on a development server and tried it on there. Everything was OK until I updated to WordPress version 5.3.2 and that is when it stops working.

Many Thanks
Regards
Colin
Author

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