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Hi Rikard,
We found something: When deactivating the Events Calendar plugin the widgets appear again and can be edited. So it’s obvious that this plugin is causing the issue. Hopefully we are able to fix it now, but since it’s clearly not related to the Enfold version this thread can be closed.
Thank you so much for your time and effort!
Best regards,
ArnoutGood idea, I turned it off for both staging environments. You should be able to login without 2FA now.
Hi Rikard, thanks for informing me. I reset your 2-factor authentication, you should see the QR again.
Best regards,
ArnoutHi Rikard,
The strange thing is that the environments are actually similar. The staging environment no. 43 is a relatively fresh copy of the live environment. Or to be precise: the moment I created the staging environment the widgets showed up here. BUT these are not clickable, as mentioned before. Can you confirm this?
Perhaps this helps:
On a previous staging, with the main difference that a previous version of Enfold (5.6.11) is installed, the widgets work as they should. I will add the url to the private content.Best regards,
ArnoutHi Rikard, thanks for your reply, I added urls and credentials in the private content.
To summarise:
LIVE: PHP version 8.2: widgets are not showing
STAGING: PHP version 7.4: widgets are showing but not clickable.Hope you are able to find out how to fix this. Thanks in advance!
Volgspot
Hi Rikard, thanks for keeping the thread open.
Our developers compared the live to the staging environment and concluded it must be happening because the staging is using PHP7.4 and the live site is using PHP8.2. Therefore they asked me to reach out to you again.
They tried deactivating all plugins, and switching to the parent theme but still, the widgets are not showing up. See https://tinyurl.com/2cojkkx9. Here is the screenshot of the server information in case needed https://gfx.cx/images/2024/04/02/KNny4.png.
Do you have any idea how this can be fixed?
Thanks in advance for looking into this.
Best regards,
VolgspotHi Mike, thanks a lot for your thoughts on this. We are still investigating the issue.
An interesting new find is that a freshly created staging from the live environment does not have the issue.
While the PHP versions of staging and live are the same. So I asked our development party to investigate this further.If we still need your help we will send you admin credentials.
Keep you posted!
VolgspotHi Ismael, thanks a lot for the quick reply! It shows the category now, that’s great.
To make it even better I want to ask: it shows the category slug, and I would like it to show the category name. So instead of “Over-het-platform”, I want it to show without the “-“, so like “Over het platform”. It this possible?
And finally: I would like to add a space between the categories. So where it shows
“Overig,Sectornieuws” I would like to show it as
“Overig, Sectornieuws”
Or, even better: “Overig | Sectornieuws”
Is this possible?Thanks in advance!
Rob
Thanks a lot!
Hi Yigit,
I know it is highly hypothetical but if it is somehow possible it is a big risk to take. I also don’t know whether it is possible to claim an url before you upload a theme.
Better safe than sorry.
Rob
March 8, 2022 at 2:37 pm in reply to: Security issue reported by Zerocopter for Enfold Theme #1343641Ok thanks better to check it and be on the safe side with these kinds of things. Have a good day. Rob
March 8, 2022 at 2:23 pm in reply to: Security issue reported by Zerocopter for Enfold Theme #1343632Hi Yigit,
Thanks I don’t think it is a issue either because enfold isn’t a custom theme. The only risk I see is that someone could claim the name Enfold on wordpress.org and use that name somehow to mislead people. So I wondered whether you have claimed it is a trademark on wordpress.org.
See images below for the rest of the info.
Hi Rikard,
Can’t seem to reproduce it in anyway. Thanks for your reply. Rob
Hi Rikard,
After I made a change in the settings of the logoslider (going from 4 to 5 columns) the problem was solved. When I change the columns from 5 to 4 again the error re-appears, but isn’t showin on the front end anymore. It only happens on the homepage not for other pages where the logoslider is active. It seems to be solved but it would be good to know what went wrong.See the login below.
Hi Rikard,
I have installed version 4.8.6.5 and I tried it incognito on Microsoft Edge and on Versie 94.0.992.38 (Officiële build) (64-bits) and on Chrome Version 94.0.4606.81 (Official Build) (64-bit), but no change. I have the same problem on another website that is on version 4.8.6.2 of Enfold.
On all other websites it works fine. Any idea?
Thanks Rob
Hi Rikard,
That’s it thanks a lot. I checked those settings but overlooked is was still switched on.
Regards Rob
Hi I found out the problem is caused by WPML. If Iturn that plugin off the content is back.
July 29, 2021 at 2:55 pm in reply to: After updating to 4.8.4 a whole section of my website is not working #1313269Hi I have the same problem the background colour of the colour section underneath the iconboxes disappears disappears and If I make a new colour section I can’t add the background colour to the section.
Please let update me if you have a solution for this. Thanks Rob
Hi, I don;t know whether someone already reported it, but it happens for the animated numbers element too. do you have a fix for that too?
Thanks Rob
April 6, 2021 at 5:35 pm in reply to: play/pause button not showing on iphone when using easy slider #1292848Yes that’s it. Overlooked that option thanks guys.
April 1, 2021 at 1:27 pm in reply to: play/pause button not showing on iphone when using easy slider #1291772Hi Rikard,
I updated the theme but that doesn’t solve te issue
Thanks for your help. Rob
Hi Jordan,
Thanks it works in so far that it aligns the button at the bottom, but it makes the button align on the left and not in the center as it is set in the element settings.
Any ideas? Thanks Rob
Hi Victoria,
Yes that worked perfect. THX again! Regards Rob
Hi Mike, No problem, thanks for your reply. Yes that’s exactly what I mean. Is that possible?
Thanks Rob
Im sorry like this:
ICON MASTER
——–DATA MANAGEMENTHi Victoria, You helped me fix the above issue, but I have one more problem with it. The text of the title is not aligned the right way
It’s like this:
ICON MASTER
DATA MANAGEMENTIt should be like this:
ICON MASTER
DATA MANAGEMENTIs there a fix for that? Thx Rob
That does it. Thanks! Rob
Thanks a lot!!! The right code is: \E812
Regards rob
This reply has been marked as private.I have the same problem. Every second and further iconllist on a page causes a problem after the 4.5.5 update.
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