Hi,

As I understand there are 2 on going issues:

1. The custom CSS is not working for the popup form.
2. The popup form intermediately works.

1. To target the popup form please try the below CSS

.postid-41 .avia_ajax_form .button {
    background: gold!important;
}

For testing purpose we have added the above code in Enfold > General Styling > Quick CSS

2. I checked the form several times and it fired every sing time. If you still have an issue with it please let us know how we can re-produce the issue you are facing.

There is an alternate way to fire a popup and easily manage the popup content. If you like to give it a try. Please check the test page link in private. You can refer to this post for more info https://kriesi.at/support/topic/open-text-in-lightbox/#post-778499

Or as Victoria suggested you can try using a plugin.

Best regards,
Vinay

• This reply was modified 7 years, 10 months ago by Vinay.

Hi,

As I understand you like to display the HTML code in the code block element and not execute the code on the page correct?

If so please enable the options “Escape HTML code” and “Disable shortcode processing”. Also use “pre” in the code block element.

And the result will be as seen below

If that does not work please enable the debug mode and use the below shortcode.
https://pastebin.com/raw/vvsDdCF0

WordPress by default do not support svg like it does img tags. So if you like to execute the svg code please use a plugin like https://wordpress.org/plugins/svg-support/

Best regards,
Vinay

• This reply was modified 7 years, 10 months ago by Vinay.

Hey!

Our developers have already fixed this issue. We release updates very frequently if there are any bug fix and new features are constantly added. I can help you with the necessary files from the unreleased version to fix this issue, you will need to replace these files over FTP if it’s ok with you please let me know.

Regards,
Vinay

Hi!

If you like to display all the submenu in mobile please enable the “Clone title menu items to submenu” options in Enfold > Main Menu > Burger/Mobile Menu

Cheers!
Vinay

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.home .slide-content {	
	position:absolute;
	top:10%;
	left:10%;
	z-index:999999!important;
	display:block;
}

Best regards,
Vinay

Hi!

1. Do you remember if any PHP files were altered? or any custom modifications added to the theme PHP files?

2. For testing purpose please backup the enfold child theme settings from theme options > Import/Export and activate the main theme. De-activate all plugins and check for the issue.

3. Please create a new blank page and add only the contact form and may be a text block element to check if it work on a fresh page.

4. When I try to check the debug info in the page source code your theme does not show. Could you please tell us when was the theme downloaded?

If the above steps does not help some files may be corrupt and you need to download a fresh copy of the theme and re-place the files via FTP. By ding this none of the data will be lost. Please check this video for more info http://vimeo.com/67209750

Lastly the slider loads fine on my android phone.

Best regards,
Vinay

• This reply was modified 8 years ago by Vinay.

Hey Loining,

It’s a good practice to optimize your wordpress site for search engines to rate your content easily.

Please check the below link for more info
https://codex.wordpress.org/Search_Engine_Optimization_for_WordPress
https://wordpress.org/plugins/tags/seo/

Best regards,
Vinay

Hey Daghes,

To display the author name in blog grid please refer to the information in this post https://kriesi.at/support/topic/show-blog-author-on-blog-grid/#post-286422

Best regards,
Vinay

Hey David,

It appears the link added to services is a hash tag.

Please check if the links are valid for services menu in Appearance > Menu

If you have any issue please get back to us with admin login details so we can take a look at it.

Best regards,
Vinay

Hey mdmllc,

Thank you for the info, we checked the backend of the site

1. Created a new test page.
2. Added a text box.
3. Updated the content.
4. Clicked else where on the page.
5. added more text boxes.
5. saved and returned to add more content.

The page works as intended.

If you still have any issue please clear the cache and try again.

Also let us know how we can re-produce the issue on our end so we can further investigate this if you face any issue.

Best regards,
Vinay

Hey oshares,

To make your header transparent in mobile Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

@media only screen and (max-width: 767px){
.html_header_top.html_header_sticky #top #wrap_all #main {
    margin-top: -143px;
}
.responsive #top #wrap_all #header {    
    background: transparent;
}
}

Best regards,
Vinay

Hey messmeriza,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.grid-content {
    min-height: 100px;
}

You can try adding this code in media query and adjust the grid content height for different screen size.

Best regards,
Vinay

Hey gwinenvato,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

.logo, .logo a {
    width: 100%;
}

Please resize the logo image to be 1920 x 200px and re-upload :)

Best regards,
Vinay

Hey aaronmlopez,

The image URL in the blog footer is incorrect please check private message. Please remove the footer widget and add it again from Appearance > Widgets

If you are using a caching plugin please purge cache and also the browser cache it should work fine.

If you still have an issue please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Vinay

Hi!

We checked your site and noticed the menu items in horizontal main menu also appears in the hamburger menu on chrome desktop. I believe this duplication of menu is not intentional ?

1. The caching plugin is active on your site. This will not load the latest files when you make any changes please purge the cache in the plugin settings.

2. For testing purpose please deactivate all active plugins including the caching plugin to check if any plugins is causing a conflict.

Load the site on your android phone and refresh several times ( 5 to 10 ) it should clear the cache and load new files.

Let us know if you still have any issue.

Cheers!
Vinay