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Hi,
Enabling the debug mode will allow you to copy page shortcode. This will not affect anything else on the front end or the traffic to your site.
1. Enable debug mode
2. Copy shortcode
3. Create a new page and paste it below the page content area.Best regards,
VinayHi,
I checked your site and both the links work fine for me on chrome browser. If you are still facing any issue please let us which browser and device you are facing this issue on?
Best regards,
VinayHi,
I tried to check your site but the link you provided is giving me an error.
If you are able to get in the admin section please deactivate all plugins. If not access your site via FTP and rename the plugin folder in wp-content/plugins
Once you are able to get the site working!
To make the site look like the desktop version on mobile go to Enfold > General Layout > Uncheck the Responsive options.
Best regards,
VinayMarch 15, 2018 at 1:40 pm in reply to: Fullscreen Slider Image on Home Page Sometimes Does Not Appear #927310Hi,
I checked your site and the settings seem to be fine. However, a plugin conflict may be one of the reasons for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to the latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHi,
Please try to set the rules for the following files
NOTE: Change the URL of your site and check if the file path is correct by pasting the URL in the browser window and open it should show you the CSS code.
http://www.YOUR-SITE.com/wp-content/themes/enfold/css/grid.css http://www.YOUR-SITE.com/wp-content/themes/enfold/css/base.css http://www.YOUR-SITE.com/wp-content/themes/enfold/css/layout.css http://www.YOUR-SITE.com/wp-content/themes/enfold/css/shortcodes.css http://www.YOUR-SITE.com/wp-content/uploads/dynamic_avia/enfold.css http://www.YOUR-SITE.com/wp-content/themes/enfold/css/custom.css http://www.YOUR-SITE.com/wp-content/themes/enfold-docs/style.css
Best regards,
VinayHey unicaweb,
Yes, it is possible! :)
Please perform the below steps.
1. Add a header widget area as mentioned in this link (Do not use the CSS code) https://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/
2. Add your banner inside the widget area from Appearance > Widget > Header.
3. Use the custom CSS from the link in private to style it to suit your design.Best regards,
Vinay-
This reply was modified 7 years, 4 months ago by
Vinay.
Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
The issue is because of the custom code added to the theme. Please remove the custom code and let us know what modifications you are trying to do so we can help you better :)
Best regards,
VinayMarch 15, 2018 at 1:21 pm in reply to: Avia Editor & Product Purchase Button crash the page at variable products #927289Hi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
/*---------------------------------------- // CSS - Masonry Sotr filter //--------------------------------------*/ /* Active sort filter */ #top .av-masonry .active_sort { background: #000; padding: 0 10px; } #top .av-masonry .active_sort span{ color: #FFF!important; }
Best regards,
VinayHi,
We will surely answer your ticket :)
Since this issue is closed we will close this ticket.
Thank you for contacting us.
Best regards,
VinayHi,
After you register go to kriesi.at/support and login.
Click on the theme you have bought example Enfold
You will now see the big blue button to create new ticket :)Best regards,
VinayHi,
In the masonry settings please make sure to select the categories by holding down the Ctrl key and clicking on the category names.
And select the sort options.
I created a test page and everything works fine!
Best regards,
VinayHi,
I did not do any changes to the code. I created a test page and the menu highlight works fine.
please check the link in private.
Best regards,
VinayHi,
On the mobile device, the default header you see is the on that sits on top of the content.
If you like to change this to transparent header please add the below CSS to your site.
/* Transparent header on mobile */ @media only screen and (max-width: 767px) { #top #wrap_all .av_header_transparency, .av_header_transparency #advanced_menu_toggle { background: transparent!important; position: absolute!important; }}
And if you like to make the header sticky please add the below code
/* Sticky header on mobile */ @media only screen and (max-width: 767px) { .responsive #top #main { /* Margin top value should be equal to header height*/ margin-top: 0px; } .responsive #top #wrap_all #header { position: fixed; } }
Best regards,
VinayHi,
There is no real estate for the menu because the logo is taking up the menu space. You can reduce the number of menu items
or
You can try reducing the logo width using the below code.
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
#top .logo , #top .logo a { width: 200px; } @media only screen and (max-width: 767px) { #top .logo , #top .logo a { max-width: 60% !important; width: 60% !important; height: auto; } #top #header_main .logo { float:left; } #top li.av-burger-menu-main { margin-right:-40px!important; } } #header_main .logo { /* Increase the top and bottom space */ padding: 20px 0; }
Best regards,
VinayHi,
Glad everything is ok now! Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Please replace your header.php file in \wp-content\themes\enfold\header.php
with this one
If you still have any issue please share the link to your site with admin credentials in private content area.
Best regards,
VinayHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayMarch 15, 2018 at 10:13 am in reply to: How to change the background color of the search field in the forums? #927176Hi,
It appears you already figured this one out.
Let us know if you have any questions, we are happy to help :)Best regards,
VinayMarch 15, 2018 at 10:09 am in reply to: blog on iPad set up to full view and without sidebar #927173Hey Colferg,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:
@media only screen and (max-width: 990px) { .sidebar { display: none !important; } .content { width: 100% !important; border: none !important; }}
Best regards,
VinayHi,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Have you tried contacting the plugin author? Let us know what the plugin author has to say.
Best regards,
VinayMarch 15, 2018 at 9:48 am in reply to: Tribe event – side bar event details, move below featured image #927166Hi,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
VinayHey DROR,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:#top.woocommerce-checkout .main_color input[type='email'] { border-color: #e1e1e1; background-color: #fff!important; }
Best regards,
Vinay-
This reply was modified 7 years, 4 months ago by
Vinay.
Hey kathyfg,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
As an alternative, you can try a different contact form plugin :)
Best regards,
VinayMarch 15, 2018 at 9:37 am in reply to: Strange color in header and behaviour of color section on tablet #927152Hi,
Glad the header background issue is sorted for you.
For the scrolling icon to be visible you can set a transparent header in mobile too by adding the below CSS to Enfold > General Styling > Quick CSS
/* Transparent header on mobile */ @media only screen and (max-width: 767px) { #top #wrap_all .av_header_transparency, .av_header_transparency #advanced_menu_toggle { background: transparent!important; position: absolute!important; }}
If you want to have the current header please use the below code. This code will move the content up and under the header.
@media only screen and (max-width: 767px) { .responsive #top #main { margin-top: -81px; }}
Best regards,
VinayMarch 15, 2018 at 9:27 am in reply to: Different logos in Mobile and also different in English and Francais #927145Hi,
Please remove the code you added to functions.php
In my previous code change the
background-position: 50% 50%;
to
background-position: 0% 50%;
I tried to login and check the code but the login URL does not work. If you till have any issue please provide us working login credentials.
Best regards,
VinayMarch 15, 2018 at 9:19 am in reply to: Mobile View – Background Image on Color Section + Blog Featured Image #927143Hi,
You can use the below CSS rule inside the previous code
background-position: 0% 100%
Please check this link for more info about background position https://css-tricks.com/almanac/properties/b/background-position/
Sorry I missed the second issue, I’m not sure if that image is coming as a ALB image element or it was added from the featured image option available on the bottom right side of the page.
Please check the link in private for more info.
If you still have any issue we need to check your site please provide admin login in private content.
Best regards,
VinayHi,
The login URL also was not working for me earlier. Thanks for checking it out :)
I was able to view your site there are two ways you can make all the images same height.
1. Upload the images with same dimention.
2. Try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:.av-main-nav ul > li img { max-height: 110px; }
Best regards,
Vinay -
This reply was modified 7 years, 4 months ago by
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