Hi,

From your situation, it appears there may be malware on your local system and infected any files which you may have upload to your site?

Another possibility the hosting server is infected with malware and the malware is trying to get to your system when you access the site so the local antivirus is blocking it.

Please run a full scan on your local system and check with your hosting company and run a full scan on your site online.

Once you are able to get access to your site please make sure to protect your self by using security plugins like

WPS Hide Login
Wordfence Security
Anti-Malware Security and Brute-Force Firewall

Hope this helps :)

Best regards,
Vinay

Hi,

I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

Best regards,
Vinay

Hi,

Please share the link to your site and the code you are trying in the private area so we can take a closer look and suggest you the best approach to get a fullscreen iframe video.

Best regards,
Vinay

Hi,

Sorry for the delay, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Vinay

Hi,

Please refer to this link https://kriesi.at/support/topic/change-template-code-in-child-theme/#post-600637

You can change the HTML structure as required in the code :)

Let us know if you have any issue.

Best regards,
Vinay

Hey amarkoc,

Please edit the values in the below code to suit your site and add this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

/*----------------------------------------
// CSS - Masonry overlay animation 1
//--------------------------------------*/

/* Title and caption area */
#top .av-inner-masonry-content {
	background:rgba(15, 0, 56, 0.59)!important;
	height:100%
	} 
/* Title text */
#top .av-masonry .entry-title {
    background: gold;
	display:inline-block;
    padding: 0 5px;
	position: absolute!important;
    top: -100%;
	transition:all .35s cubic-bezier(0.63, 0.7, 0.55, 1.03);
	font-size:22px;
	letter-spacing: .05em;
	text-transform:uppercase;
}
/* Title text on hover*/
#top .av-inner-masonry-content:hover .entry-title{
	transition:all .5s ease;
	top: 20px!important;
}
/* Disable the overlay on hover*/
#top .av-inner-masonry-content:hover{	background:transparent!important; }
/* Hide caption arrow */
#top .avia-arrow {	background: transparent; }
/* Hide date */
#top span.av-masonry-date { display: none; }

Best regards,
Vinay

Hey WP Turned,

You can target the first icon by using the nth-child rule

.phone-info .av_font_icon:nth-child(1) .av-icon-char {
background: red;
}

Best regards,
Vinay

Hi,

Please add a link to your site when you get back to us so we can take a closer look at the issue.

Thank you for using enfold :)

Best regards,
Vinay

Hey M. Cat,

I have answered your ticket earlier. Opening multiple tickets for the same issue will cause more delay.

I assure you that our support is always there to help you deliver faster assistance. Please check your previous ticket for a workaround.

Closing the duplicate ticket.

Best regards,
Vinay

Hi,

I’m sorry you had to face this trouble. We are constantly releasing new features and updates. We recommend installing a staging site and also check out our change log before updating on the live site to avoid any such issue int he future.

Best regards,
Vinay

Hey Bugu2116,

Please use the fullwidth sub-menu element and hide the main menu or the header from the Page > Layout > Header visibility and transparency options.

Let us know if you need further help.

Best regards,
Vinay

Hi,

Please check on both the pages if the header settings are the same in Page > Layout > Header visibility and Transparency settings.

Best regards,
Vinay

Hi,

It appears a recent modification to the file public_html/wp-content/themes/enfold/functions.php has caused an issue.

If you manually added any code please access the file via FTP and undo the changes.

If you did not make any changes another possibility could be a plugin conflict. You can try to rename the plugin fold as plugin.old for testing purpose and see if you can get access to the wp-admin.

If the issue still persists please rename the enfold folder to enfold.old and check if you can get into the wp admin area.

If you can access wp-admin after renaming the enfold folder simply delete the “enfold” folder and reupload or reinstall the theme.

Also do not forget to install a child theme to save all your modifications from theme updates :)

Best regards,
Vinay

Hi,

I have tested this code in your site place try adding it again with a !important rule.

#top #header.header-scrolled-full .av-main-nav>li>a {    
    background-color: transparent!important;
}
#top #header.header-scrolled-full .av-main-nav > li > a .avia-menu-text, 
#top #header.header-scrolled-full .av-main-nav > li > a .avia-menu-subtext {
    color: #333!important;
}

Best regards,
Vinay

Hi,

Thank you for the clarification, could you please review the login credentials provided? I’m unable to login to the site to further investigate the issue.

Best regards,
Vinay