Hi,

If you recently updated enfold theme to 4.2.6 and get an error here is what you should do to resolve this issue:

1. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

2. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

To increase the WordPress memory limit please access wp-config.php file and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.

If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

Best regards,
Vinay

Hi,

The desktop screens are in landscape mode and most of the portable device is in portrait mode. It would be best to add a portrait background image for mobile device.

Please update the background image URL for the mobile device in the below code and add it to Quick CSS in Enfold > General Styling > Quick CSS

You can also adjust the position in X and Y axis by changing the value of the background position in pixel or percentage.

@media only screen and (max-width: 767px) {
#top #av_section_2 .av-parallax.active-parallax .av-parallax-inner {
background-image: url(https://your-site.com/image.jpg)!important;
background-position: 0% 50%!important;
}
}

Best regards,
Vinay

Hi,

@Guenni007 thanks for sharing the tip as always :)

Please let us know if this works for you.

Best regards,
Vinay

Hi,

The login URL has expired.
Please de-activate the overlay and captions in the element settings.

Add the below code to Quick CSS

/* Masonry overlay */

.av-masonry-entry:before {
content: attr(title);
position: absolute;
color: #FFF;
width: 100%;
height: auto;
z-index: 1000;
text-align: center;
line-height: auto;
opacity: 0;
font-weight: bold;
font-size: 18px;
transition: all linear 0.4s;
top:50%;
transform: translateY(-50%);
}

.av-masonry-entry:hover:before {
opacity:1;
transition: all linear 0.4s;
}
.av-masonry-entry:hover .av-masonry-outerimage-container:before {
background: rgba(0, 0, 0, 0.3);
position: absolute;
content:'';
width: 100%;
height: 100%;
z-index: 999;
transition: all linear 0.4s;
}

Let us know if you have any questions, we are happy to help :)

Best regards,
Vinay

Hey Genevieve,

As I understand you like to reduce the font size for the submenu correct?

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

#top #av-burger-menu-ul li ul li a .avia-menu-text {
	font-size: 18px!important;
}

Best regards,
Vinay

Hi,

To set up a vertical submenu for your mega menu items please use the options “This column should start a new row” as shown here

For more info place take a look at

Best regards,
Vinay

Hi,

We cannot technically move the menu below the header shadow but by applying top shadow to the menu items we can give it the same look and feel.

Thank you for using enfold :)

Best regards,
Vinay

Hi,

If you like a much easier way to add 2 menus you can use the header top bar(The menu will appear on top instead of bottom ).

As I understand you like to have 2 menus in the header area, one on the right side of the logo and one below the logo correct?

To achieve this header layout please perform the below steps:

1. Select “Logo left, Menu right” from Enfold > Header > Menu and Logo position

2. Enable “Header Secondary Menu” from Enfold > Header > Extra elements > Header Secondary Menu

3. Go to Appearance > Menu > and assign a menu to the top bar and save.

Best regards,
Vinay

• This reply was modified 7 years, 4 months ago by Vinay.

Hi,

To add space between Grid rows please use the padding options available in the grid cell edit options.

If you need any further help please explain the issue and what exactly you are trying to achieve so we can help you better.

Best regards,
Vinay

Hi,

I checked your website and tried to import the demo. I’m also unable to install any plugin such as “database reset” or “transient cleaner” this could be due to various reasons. Please perform the below steps:

1. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

3. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak

4. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

To increase the WordPress memory limit please access wp-config.php file in the WordPress root directory and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.

If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

Best regards,
Vinay

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi,

If you recently updated enfold theme to 4.2.6 and having some issue or if you are planning to update here is what you should do to resolve this issue:

The PHP upgrade is required one time only. As PHP 5 security development will stop by the yearend it’s another reason to upgrade to PHP 7. Once you perform the below steps you should have no issue upgrading the theme from theme options in the future :)

1. Deactivate all plugins.

2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

3. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

4. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

To increase the WordPress memory limit please access wp-config.php file and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.

5. Lastly, please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files. Do NOT leave the old “enfold” theme folder with corrupt files on the server, DELETE and upload a fresh copy of the theme files.

Best regards,
Vinay

Hi,

I assure you deleting the enfold folder from wp-content/themes folder will not affect your data. Your data will be completely safe in the database.

We are only going to delete the corrupt enfold files and upload a fresh copy of the theme files via FTP :)

Also, contact your hosting company and make sure the server on which your site is hosted is running on PHP 7.

Best regards,
Vinay

Hi,

One of the editor plugin was in conflict and possibly made some changes to the editor.min.css in wp-include/css folder

I have updated the CSS files and changed the color to black

.js .tmce-active .wp-editor-area{color:#000}

The editor looks fine on my end please refresh the page cache and review the site on your end.

Best regards,
Vinay

Hi,

To place the shadow effect on the menu items please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

#top #header_main_alternate .main_menu ul:first-child > li > a {
    box-shadow: inset 0 7px 9px -7px rgba(0,0,0,0.84);
}

Best regards,
Vinay