Hi,

Not sure you got this sorted? The gallery opens up fine for me on desktop.

If you have any issue please open a new ticket for different issues so we can relate to the main topic.

Thank you for your understanding.

Best regards,
Vinay

Hi,

Each site has a different configuration, your site may not be same as the one who reviewed it. have you tried the plugin first?

Please give it a try and let us know if it worked for you or not.

Best regards,
Vinay

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Glad you found out! and thank you for sharing the tip here I’m sure it will help others int he community :)

Thank you for using Enfold.

Best regards,
Vinay

Hi,

We do not make support policy and we have to follow the themeforest support policy. You can speak with themeforest regarding that and in case you have an active registration key please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

We will be happy to help you :)

Best regards,
Vinay

Hi,

Yeah! that was a bit tricky because of the custom HTML code added in the button. I have removed the inline styles and added a custom class name “btn-gold” then target the button using custom CSS

#top .btn-gold .avia-button.avia-color-light  {
	border-color:#faf400!important;
	color: #faf400;
	 font-weight: bolder;
	}

Best regards,
Vinay

Hey Sophie,

If you recently updated enfold theme to 4.2.6 and get an error here is what you should do to resolve this issue:

1. Deactivate all plugins ( Which you mentioned you have already done but we recommend that plugins are deactivated it till the testing process is complete).

2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.

4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

To increase the WordPress memory limit please access wp-config.php file and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.

If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

Best regards,
Vinay

Hi,

The uploaded link is password protected. please upload a screenshot/mockup to imgur.com or any other site without a password and share the link here so I or other staff can help you better :)

Best regards,
Vinay

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

#top.page-id-56 #header .logo { opacity: 0; }
#top.page-id-56 #header.header-scrolled .logo { opacity: 1; 
}

If you activate transparent header please check the code to below

.page page-id-56 .av_header_transparency .logo { opacity: 0; }
.page page-id-56 .logo { opacity: 1; 
}

Best regards,
Vinay

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hey ivanszbg,

I checked your site but could not find any submenu items. Please add the submenu items and we will help you with the modifications. We need to be able to inspect them in order to help :)

Best regards,
Vinay

Hi,

Happy it’s working for you :)

To fix the padding issue please use the below CSS

.widget_nav_menu ul:first-child>.current-menu-item>a, 
.widget_nav_menu ul:first-child>.current_page_item>a {
     padding-left: 15px; 
}

.sidebar .widget_nav_menu ul:first-child > .current-menu-item, 
.sidebar .widget_nav_menu ul:first-child > .current_page_item {
	margin-bottom: 1px;	
}

Best regards,
Vinay

Hi,

Glad this is sorted for you :)

Please get back to us if you need any further assistance, we are happy to help you!

Best regards,
Vinay

Hi,

Do not worry your data will be safe in WordPress database and we are not going to touch that :)

You can also do this via your hosting control panel file manager. It is same as deleting a folder on your desktop and re-creating it nothing more to that :)

Just access WordPress directory on your server and go to folder “wp-content/themes” delete “enfold” folder and upload a fresh copy.

Best regards,
Vinay

Hey KathiKeinstein,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

h1, h2, h3, h4, h5, h6 { text-transform: none!important; }

If you still have an issue would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay