Forum Replies Created

Viewing 18 posts - 10,411 through 10,428 (of 10,428 total)
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  • in reply to: Sidebar Menu Widget CSS #559897

    Hi!

    Yes you are correct. When a WP cache plugin is enabled it take’s time for the changes to reflect on the frontend as it caches the website files.
    Please disable it and if you find and options to “empty cache” go ahead and empty the cache.

    If you do not use a CDN service for your website kindly ignore this step.
    Another issue could be because of a CDN services like CloudFlare please enable development mode in admin options and hard refresh for the changes to take place.

    Best regards,
    Vinay

    in reply to: Footer Columns float #559863

    Hey!

    Thanks for the screenshot. The issue is resolved by adding custom css to Enfold > Alignment Styling > Quick CSS

    Best regards,
    Vinay

    in reply to: Issues with custom post type and template builder #559837

    Hey!

    We would really like to help you but making changes to the core files or integrating custom code and recalculate the $avia_config is out of support scope.

    Best regards,
    Vinay

    Hi Ashiado!

    Hi at the moment it is not possible to do it without making changes to the core files.
    However a similar solution is available which might just work great for you and we can to this with help of custom css.

    We can instead fade out the background color to a dark color and the image will be visible with a black tint.

    Here is the code we can try in “Enfold > General Styling > Quick CSS”

    @media (max-width: 47.9375rem) {
    .av-inner-masonry-content.site-background {
    background-color: rgba(0,0,0, .5);
    }
    .av-masonry-entry .av-masonry-entry-title {
    color: #fff;
    }
    .av-masonry-entry .av-masonry-entry-title:hover {
    color: #fff;
    }
    }

    Please provide us your login info to help you with this issue further.
    Cheers!
    Vinay

    Hi Dominiquehurley

    We are glad to help you resolve this issue. I am able to hear the audio on my laptop and on my android phone.

    Good Luck,
    Vinay

    in reply to: Avia Layout Builder not loading/working #559563

    Hey!

    It is possible that a plugin is causing a conflict I recommend trying the same by disabling all plugins and update to latest version. Please let us know if the same issue exist.

    Best regards,
    Vinay

    in reply to: Replace standard search icon by custom icon #559560

    Hey Till!

    To replace the search icons with different font icons you will need to edit the core files however one other easy alternative would be to replace it with your custom png icons.

    Try this code below

    
    #top #menu-item-search.menu-item-search-dropdown>a:before {
        font-family: sans-serif !important;
        content: url(_SEARCH_PNG_HERE_);
    }
    

    If you do not find this helpful please provide your website URL so we can further help you resolve this issue.

    Best regards,
    Vinay

    in reply to: Urgent site hacked by AnoaGhost #559554

    Hey!

    I’m glad we could help you get back your site!

    There are some security plugins you can use like Wordfence you need to use it on your own risk as Enfold do not guarantee 3rd party plugins.
    Also just google “WordPress better security” and you will find some helpful tips. All this should be performed with a backup of your site just in case if it cause any mess we always need to be safe.

    Regards,
    Vinay

    in reply to: Head logo not on the left #559547

    Hi I checked the CSS looks fine and checked the issue in IE, Chrome & FF looks fine but sorry I do not have Safari installed I pass this to my buddy to check it on safari.

    Best regards,
    Vinay

    in reply to: demo theme imported but cant see it #559545

    Hi!

    Hi Simon,

    As I understand all you need is a good starting point to get to know how to setup the pages.

    I would suggest to you to take a look at

    https://vimeo.com/channels/aviathemes
    http://kriesi.at/documentation/enfold/

    This should help you get to know the Avia Layout Builder and how to play with the demo content.

    Regards,
    Vinay

    in reply to: video does not load properly in IE and EDGE #559537

    Hey!

    I checked the video issue in IE and attached the below screenshot

    I don’t see any problem with the video on the website it looks good and played fine.
    I suggest to you to update your browser or video codecs in your system and check it out.

    Best regards,
    Vinay

    in reply to: Center align logo and navigation on mobile #559518

    Hi!

    Please try the below code in the quick css it should work if not request you to send us the login details in a private message.

    
    @media (max-width: 1160px) {
    .ls-inner, .ls-slide {
        width: 100%;
        height: 100%;
        transform: translateX(2.5%);
        /* margin: 0 auto; */
    }
    }
    

    Regards,
    Vinay

    in reply to: Customize shop icon drop down #559498

    Hi!

    Thanks for getting back to us with a screenshot. It requires editing of the core wordpress file to add extra links in the grey area. however one other easy alternate solution would be to use these links in the top bar as shown in our Shop demo

    Core customization is out of support scope but if you need help please check more info here http://kriesi.at/contact/customization

    Regards,
    Vinay

    in reply to: Mobile view fullwidth easy slider #559488

    Hey Charlotte!

    How are you today!

    1. Please add the image using Avia Layout builder > Media elements > Image
    Image
    The images will be fully responsive.

    2. To change the text size please login to wordpress backend as admin and goto > Enfold Options > Advanced Styling > Select an element to customize.

    Best regards,
    Vinay

    in reply to: Media Library Broken Links (Can't upload images) #559467

    Hi Rachel!

    wp-config.php is one of the most important files and you need FTP access to edit it.

    Please find more info here However I would like to help you with your issue so please let me know what is the issue you are facing and what do you need to change?

    Request you to kindly create a new support ticket for it.

    Regards,
    Vinay

    in reply to: Grid Row Custom Background Image Hover #559461

    Hey!

    Thanks for the screenshots.

    1. The images seem to fit the grids . however I have added background image stretch to fit css property in below code.
    2. I have added the required css for this if it don’t work please provide us with the login details in a private message so we can make the changes for you.

    #av-layout-grid-1 > div:first-child {
        background: white !important;
    }
    #av-layout-grid-1 > div:first-child:hover {
    	color:#fff;
        background: #000 url("URL to your image") !important;
        background-size: cover!important;
    }
    #av-layout-grid-1 > div:nth-child(2) {
        background: white !important;
    }
    #av-layout-grid-1 > div:nth-child(2):hover {
    	color:#fff;
        background: #000 url("URL to your image") !important;
        background-size: cover!important;
    }
    #av-layout-grid-1 > div:nth-child(3) {
        background: white !important;
    }
    #av-layout-grid-1 > div:nth-child(3):hover {
    	color:#fff;
        background: #000 url("URL to your image") !important;
        background-size: cover!important;
    }

    Cheers!
    Vinay

    in reply to: 404 page customization #559450

    Hi Sadegh!

    Please provide the URL or screenshot for the website with the issue. So we can take a look at it and help you resolve this issue.

    Best regards,
    Vinay

    Hey!

    I have added the custom css into
    Enfold Options > Website Styling > Quick CSS

    However the text seem to be a lot for a tablet device.

    One alternate solution would be to hide the text in tablet let me know If you wish to hide it.

    @media only screen and (max-width: 1200px) {
        .slideshow_caption {
            width: 80%;
        }
        .responsive #top .slideshow_caption .avia-caption-content * {
            font-size: 13px !important;
        }
    }
    
    @media only screen and (max-width: 480px) {
        .slideshow_caption {
            width: 100%;
        }
    }

    Cheers!
    Vinay

Viewing 18 posts - 10,411 through 10,428 (of 10,428 total)