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Hey John M.!
Any error starting with 500 is a server side error and we wont have any control on your server to correct this. It’s basically the server way of saying something went wrong but I cannot tell you what? Please contact your hosting company to resolve this. It may be due to memory issue check with the hosting company to increase the php memory to 128MB or more.
https://en.wikipedia.org/wiki/List_of_HTTP_status_codes
Regards,
VinayFebruary 2, 2016 at 3:35 pm in reply to: Google search: Pages from Enfold theme showing up on search #576487Hi!
All the post in which your site name was there is removed from support form. Please let us know if there is anything else you like us to do for you.
Best regards,
VinayFebruary 2, 2016 at 3:23 pm in reply to: Using ALB with custom post type and meta information #576469Hey tremblayly!
Are you sure it’s the right link? It say’s “Nothing Found”. Please share the wordpress admin login info in private content so we can login and take a look.
Cheers!
VinayFebruary 2, 2016 at 3:08 pm in reply to: Removing the Link to http://gmpg.org/xfn/11 in Enfold #576454Hi!
It’s not the Enfold theme that is adding this link in the head section but if you like us to further investigate this please send us your wordpress site admin details as private content so we can take a closer look and let you know more about it.
Cheers!
VinayFebruary 2, 2016 at 11:54 am in reply to: How to change the default image size in a lightbox pop-up #576373Hi!
We are working on your ticket please wait while we update the results.We have added the feature you requested for the thumbnails. Since your images are large it will be the original size on the mobile too just check on the phone.
If the main purpose is to display the product ID you can do that by adding it as Image Caption that way the whole image will be visible as well as the Product ID at the bottom of the image.
let us know if you like it to be full size or you like to add the product ID’s as image captions ?
// lightbox fullsize function lightbox_fullsize(){ ?> <script> jQuery(document).ready(function() { jQuery('.avia-gallery-thumb').on('click',' a',function(){ jQuery(document).find('.mfp-wrap figure img').css("max-height",""); console.log(' child Lightbox img '); }); }); </script> <?php } add_action('wp_head', 'lightbox_fullsize');
Regards,
Vinay- This reply was modified 8 years, 9 months ago by Vinay.
February 1, 2016 at 11:52 pm in reply to: How to change the default image size in a lightbox pop-up #576118Hi again!
Thanks, We will update you soon.There seem to be a server error 500 this error is not related to wordpress. Please check with your hosting company.
Regards,
Vinay- This reply was modified 8 years, 9 months ago by Vinay.
February 1, 2016 at 11:50 pm in reply to: Navigation not perfectly centered + Submenus not directly below menu items #576117Hey P3Systems!
We would love to help you but your website is not opening it re-directs to an IP address http://10.14.**.** and say’s website not available please get back to us when your site is up and let us know the issue with a screenshot exactly what you want so we can help you better.
Best regards,
VinayHey victoria!
We will surely help you do this.
To change the font it can be done only using CSS please undo all other changes you have made in functions.php
Once you undo the changes please right click on testimonial name and select inspect where you will be able to see the class name used.
Write custom css to change font name for that class name.
For more font optiosn install a plugin like https://wordpress.org/plugins/wp-google-fonts/
If we are able to view your site we can help you better please send us a link to your site.
Best regards,
VinayFebruary 1, 2016 at 11:35 pm in reply to: LayerSlider not responsive with Aweber signup form and text #576108Hi!
We have made some custom css for your site and added the following CSS in Enfold > General Styling > Quick CSS to make a logo centered menu for you please check the site.
/*centered menu*/ .av-main-nav li:nth-child(4) { margin-right:180px; } .av-logo-container { position:absolute; } #header_main_alternate { margin-top: -100px; z-index:9; } .logo { z-index:9999!important; max-width:200px; } #header_main_alternate.container_wrap{ border:none!important; }
Cheers!
VinayHey!
This is something you are creating using a 3rd party plugin and the styles are coming from the plugin and not the theme. please contact the plugin author for support or customization help as they know their plugin best.
Best regards,
VinayFebruary 1, 2016 at 11:07 pm in reply to: Saying I'm registared, but I ''cant get into forum'' #576074Hey!
Sorry for the delay. we have notified Kriesi and he is looking into this please bare with us a bit longer we will get your issue fixed soon.
Best regards,
VinayFebruary 1, 2016 at 11:02 pm in reply to: Portfolio grid number of columns change due to change of screen resolution #576072Hi!
Please check the site now we have made the changes and added the below css code
h3.grid-entry-title { position: absolute!important; left: 20px!important; right: 20px!important; top: 50%!important; transform: translateY(-50%)!important; }
Cheers!
VinayHi!
You can change the sidebar width from Enfold > General layout > Sidebar Ratio
Cheers!
VinayHi!
You need to add a alpha channel tot he background and use the rgb value instead of current HEX value for background.
To convert a hex color to rgb color google search “online convert hex to rgb”
in the end of the rgb add the alpha please check the below link
.class-name { background: rgba(0,0,0,.5); }
Best regards,
VinayHi!
This is not a theme limitation but just how wordpress works. But you can use a plugin like https://wordpress.org/plugins/post-types-order/ to change the post order.
Best regards,
VinayHi!
Please check itin Header > Transparency Option > Logo
Cheers!
VinayFebruary 1, 2016 at 10:13 pm in reply to: how to change displayed username in this support forum? #576040Hi!
Sorry for the delay. Do you have any preference for username please edit the first post in which you have mentioned “please change it to something random”.
Best regards,
VinayFebruary 1, 2016 at 10:07 pm in reply to: set a link from a blog post to a page or portfolio post #576034Hi!
The site navigation seem to work fine now. Did you do any changes?
When you move your site from development server to test server you can use a plugin like https://wordpress.org/plugins/duplicator/ that way you can safely transfer without errors.
Regards,
Vinay- This reply was modified 8 years, 9 months ago by Vinay.
Hi!
Sorry if i understood you wrong but do you want to set images width and height as inline styles ?
Cheers!
VinayHi!
Please make the user role as administrator so we can login and take a look at the code and pages to help you better.
Cheers!
VinayFebruary 1, 2016 at 9:48 pm in reply to: Enfold: Removing the search magnifying glass and adding in the search field #576024Hi!
1. To avoid mixing up of the issues please create a new ticket so we can help you better.
2. The person who created this thread will also be able to view the private content unless you want to move that too to a new ticket.
3. Please provide a mockup where you want the search bar exactly and the login button.
4. Please remove all customization you have made to the search bar and to add login buttons.
5. Please keep the admin access open or create a new one for us and share in the private content.Once we get the above info wee will surely be able to help you better.
Regards,
VinayFebruary 1, 2016 at 9:40 pm in reply to: Sicoal Media Icons right next to ajax search symbol in menu line #576022Hey!
It will be best for you to display the social icons on the top bar that way it will be visible on all screens easily.
Please try this setting and let us know.
If you are using this setting please remove the CSS code .
Best regards,
VinayHey!
When I remove all the animation classes from the images. The images are visible in IE9. It is some plugin conflict.
Please check our demos on IE9 http://kriesi.at/themes/enfold-overview/ all theimages load fine.
Go into the images settings and remove any animations and fade effects applied to it. This is an issue because of a plugin conflict for now you can disable animations and use it or you need to re-install the theme via FTP as described below.
http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Best regards,
VinayHey!
When I look in the place you mentioned about the element in question I do not see any logo’s or images between the full width button and the footer. Please send us a mockup and let us know what exactly you need and we will surely help you.
Cheers!
VinayHey!
We are working on your ticket please wait while we update the results here soon.We have updated the code to the below code please check the site now :)
Please feel free to play with the min and max width to get the right size.
img.ls-l.ls-preloaded { width: 15vw!important; min-width:250px!important; max-width: 300px!important; height: auto !important; }
Regards,
Vinay- This reply was modified 8 years, 9 months ago by Vinay.
Hi!
Hey what is the login URL to get into the WP backend?
I tried the below URL in private but dint work…Cheers!
VinayHey!
Please add the below code in Enfold > General Styling > Quick CSS
.pricing-table-wrap:nth-child(1) .avia-heading-row { background: #818181!important; } .pricing-table-wrap:nth-child(1) .avia-pricing-row { background: #747371!important; } .pricing-table-wrap:nth-child(2) .avia-heading-row { background: #4C5296!important; } .pricing-table-wrap:nth-child(2) .avia-pricing-row { background:#3C4086!important; } .pricing-table-wrap:nth-child(3) .avia-heading-row { background: #DD5C4F!important; } .pricing-table-wrap:nth-child(3) .avia-pricing-row { background: #D05341!important; }
Cheers!
VinayHi!
You are still using Version Number is 3.4.3 some files are corrupt so you are not able to see the update button and also it is possible reason for the video issue please check the link below for info to update the theme via FTP.
http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/
Regards,
VinayFebruary 1, 2016 at 8:04 pm in reply to: Partner / Logo Element individual image height equal #575994Hey Veronica!
I’m not sure which images you are referring too but i am assuming that you are talking about the images in the slider…
Please add the code to Enfold > General styling > Quick CSS
#top .av-border-deactivate.avia-logo-element-container img { height: 150px; }
If this is not what you wanted please send us a mockup so we can help you better
Cheers!
Vinay- This reply was modified 8 years, 9 months ago by Vinay.
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