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Viewing 30 posts - 9,421 through 9,450 (of 10,428 total)
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  • in reply to: Words falling off screen on Mobile/iPhone #585718

    Hey!

    There was this code in custom css from which we had to remove !important

    /*  Special Heading Changes   */
    
    h1.av-special-heading-tag {font-weight:bold!important; font-size:50px!important;}
    

    You can now adjust the 2.5em in the below code it works fine.

    @media only screen and (max-width: 767px) {	
    	h1.av-special-heading-tag {
    	    font-size: 2.5em !important;
    	}
    }

    Regards,
    Vinay Kashyap

    in reply to: Edit layout single portfolio #585689

    Hi!

    Glad you like it :)

    Please use the below css to increase the blog content width

    #top .fullsize .template-blog .post .entry-content-wrapper > * {
        max-width: 800px!important;
    }
    

    Cheers!
    Vinay Kashyap

    in reply to: On the menu, how can I add two different colored buttons? #585685

    Hi!

    A much more manageable way to do would be to add your custom class to menu and write a button style and add the css style to quick css.

    Cheers!
    Vinay Kashyap

    in reply to: Toggle of Accordion #585679

    Hi!

    Please use the below code to make both icon and text yellow when you hover

    .toggler:hover .toggle_icon .vert_icon, .toggler:hover .toggle_icon .hor_icon  {
    	border-color:gold!important;
    }
    
    .toggler:hover {
    	color:gold!important;
    }

    Best regards,
    Vinay Kashyap

    in reply to: Gap between portfolio items #585664

    Hey!

    Glad you got it sorted :)

    Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Best regards,
    Vinay Kashyap

    in reply to: Media Library Problems #585662

    Hi!

    You are most welcome @amepro

    Since we cannot see the issue it is hard to say what exactly caused this but mostly my guess is it might be a conflict with a plugin. When you update the theme the theme files will be overwritten and everything will work fine.

    Cheers!
    Vinay Kashyap

    Hi chrissuddes!

    Please add the below code to Enfold > General Styling > Quick CSS

    Feel free to change the width to suit your design.

    .html_header_sidebar .logo img {
        width: 100px!important;
    }

    Cheers!
    Vinay Kashyap

    in reply to: Print Layout and animated Content #585638

    Hi Guenter!

    Sure you can do that… add a print icon to social icons and when user click on Print icon you can run some jQuery which will open the current page in new tab without any animated classes.

    Or simply use a print plugin like https://wordpress.org/plugins/search.php?q=print

    Please let us know if you need us to make a jQuery script for you.

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: How to center a partial-width column in Avia layout builder #585628

    Hey dunawaychris!

    You can do this add custom class name to the 3/4 element it will help you easily target the ALB elements and add custom css to center it.

    http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    
    .custom_class .av_three_fourth {
        left: 50%;
        transform: translateX(-50%);
    }
    

    Regards,
    Vinay Kashyap

    in reply to: Contact form / sending email in a non-blocking fashion #585622

    Hi tumold!

    You have another ticket open for the same issue. It is a lot of work for all of us to answer multiple tickets for the same issue please let us know which ticket you want to keep open so we can concentrate on just one ticket for one issue.

    Cheers!
    Vinay Kashyap

    Hi lauramatthys!

    We are working on your ticket please wait while we update the results here soon.

    We deactivated the plugin/extension to check for the issue and everything works fine.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Contact form not taking "subject" correctly #585610

    Hi!

    We would like to take a closer look please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    in reply to: Logo element more than 8 col #585578

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    To make the logo grid fit more than 8 logos please use 1 col instead of 8 and float them next to each other.

    Your’s logo partner settings should be similar to this screenshot and all the images you upload should be of same size.

    And add this to your quick CSS
    Please feel free to change the width 118px to fit your design

    .avia-logo-grid .avia-content-slider .slide-entry-wrap
    {
      width:  118px!important;
    }
    

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Telephone Number Validation settings #585571

    Hey Micheal0424!

    This is possible but it will take a lot of time to customize it. We would suggest you to hire a freelancer or if you give us some time on this we can try and whip up some custom jQuery for you.

    Best regards,
    Vinay Kashyap

    in reply to: Menu link to tabs hidden by sticky header #585556

    Hey Monique!

    We are working on your ticket please wait while we update the results here soon.

    To resolve this issue the #tab-id-1 should be used on a paragraph just above the tab’s.

    Please feel free to get in touch with us if you have any questions.

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Image artifacts in slider #585554

    Hi mleonhard!

    Is it the shadow quality you are talking about?

    Please produce a High Quality PNG image then compress it on https://tinypng.com/ and upload to your wordpress site.

    Regards,
    Vinay Kashyap

    in reply to: Image upload problem #585541

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    Did you get it sorted? We were able to upload the image and see the thumbnail preview in the media library without any issue.

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Media Library Problems #585538

    Hi!

    I’m glad you got it resolved.

    We normally answer the tickets within a day or max a couple of days depending on the queue. I’m sorry you had to wait longer. As mentioned earlier when you reply to your own ticket system will be pushed to the end of the queue and it will take us long.

    Please go ahead and update to the latest version of enfold and wordpress everything should work fine if you have any issues let us know and It’s my promise we will try our best to reply to your tickets within a day or max couple of day’s :)

    Best regards,
    Vinay Kashyap

    Hey!

    We see the big white semi transparent circle (just before the preload spinner appear) that scales down when you click on any nav links. Please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you remove the preloader circle that scales down before the spinner.

    Best regards,
    Vinay Kashyap

    in reply to: Floating cart problem since update op of WP & woocommerce #585290

    Hey!

    Please backup settings and re-install the plugins which is causing the conflict with woocommerce cart. If you still have issues it will be interesting to know what the plugin authors inputs about this issue.

    Cheers!
    Vinay Kashyap

    in reply to: Invoke datepicker from code block #585262

    Hi!

    To answer your question…

    “How does the enfold contact form datepicker work? “

    When you add the date picker from enfold ALB > contact form

    And a user select the date and send the message you will receive the info in your email along with the date they have choosen.

    How can I call that?

    You can reference it using custom jQuery please let us know what is the purpose of calling the datepicker what you are trying to achieve?

    If the date picker is not working for you please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you better.

    Regards,
    Vinay Kashyap

    in reply to: Avia Lyout Builder and CPT #585259

    Hi finchkelsey!

    Please create a child theme and re-do the customization in the child theme files so when you update the theme all your customizations won’t get overwritten.

    http://kriesi.at/documentation/enfold/using-a-child-theme/

    Regards,
    Vinay Kashyap

    in reply to: Media Library Problems #585257

    Hey!

    Sorry for the delay. please do not reply to your own topic it will push your ticket to the bottom of the queue and it will take us more time to reply.

    We tested the media library and all images are showing correctly. I was able to upload a test image without any issue.

    We then created a test page and inserted the image from media library everything worked fine. (Test page link in private )

    Could you please elaborate on the issue you are having or is it resolved?

    Regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Limit the images on the lightbox #585252

    Hi!

    As I understand you like to change the default behavior of the light box which shows other images when you click on it.
    You would like the light box to just show the image use clicks on and when the click on the image again you want the image to close correct?

    Let us see what best we can do for you please share the link to your site and create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you better.

    Best regards,
    Vinay Kashyap

    in reply to: enfold suitable for this website?? #585250

    Hi!

    Sorry for the delay.

    To add your custom jQuery to any wordpress site please use a wordpress function and add it to the bottom of your functions.php

    // Custom jQuery
    function custom_function_name(){
    ?>
    <script>
        jQuery(document).ready(function() {         
    
        	// YOUR jQuery Code here
        
        });
    
    </script>
    <?php
    }
    add_action('wp_head', 'custom_function_name');
    

    for more info please see https://developer.wordpress.org/reference/functions/wp_enqueue_script/

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: The text on my layerslider text box is inconsistent #585241

    Hey!

    Please click on the style tab in layerslider and adjust the top and left value in % for each text so they line up correctly at the center.

    Regards,
    Vinay Kashyap

    Hi!

    Sorry for the delay, did you get it sorted? we do not see the logo animation while scrolling.

    Regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Responsive background image section #585220

    Hi!

    Sorry for the delay.

    We are working on your ticket please wait while we update the results here soon.

    I’m unable to login to the backend to take a closer look.

    To control the height of the video player please add the below code to Enfold > General Styling > Quick CSS

    @media screen (max-width:480px) {
    	.avia_desktop #top .av-section-mobile-video-disabled {
    	    max-height: 200px;
    	}	
    }

    Enable custom class support then use the custom class only_mobile or only_desktop to switch the image and video

    http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    /*Show in mobile*/
    
    @media only screen and (min-width: 769px) {
    .only_mobile { display: none !important; }}
    
    @media only screen and (max-width: 768px) {
    .only_desktop { display: none !important; }}

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Pagescoring.com test #585218

    Hey!

    To reduce the http request and speed up the downloading of the fonts use this plugin https://wordpress.org/plugins/google-webfont-optimizer/

    If you are interested in optimizing your wordpress site please check out this video by Wes boss

    hope this helps.

    Regards,
    Vinay Kashyap

    in reply to: Gap between portfolio items #584977

    Hey!

    Please share the link to your site where we can inspect the element in question and share a mockup of the portfolio look you are trying to achieve so we can help you with some custom CSS :)

    Regards,
    Vinay Kashyap

Viewing 30 posts - 9,421 through 9,450 (of 10,428 total)