Forum Replies Created

Viewing 30 posts - 9,361 through 9,390 (of 10,428 total)
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  • in reply to: Enfold Contact Forms Output #587255

    Hi drwildwave!

    Enfold works out of the box only with mailchimp at the moment.

    Please use the steps provided in this link to integrate the aweber to your wordpress site.

    https://help.aweber.com/hc/en-us/articles/204027976-How-Do-I-Use-AWeber-s-Webform-Widget-For-Wordpress-

    Best regards,
    Vinay Kashyap

    in reply to: Unexpected 1px borders #587233

    Hey!


    @sware81
    Please create a new ticket and add your login credentials there. moderators and the person who creates the ticket will be able to see the private info.

    The current border is coming from Enfold Options > Main Content > Border Color > #e1e1e1

    To remove border from the whole site delete the value and save the changes.

    Regards,
    Vinay Kashyap

    in reply to: Overlay Highlighting #587226

    Hi sware81!

    Yes it is possible to do the overlay highlight of the whole section when you mouse hover over the section. Please create a mockup of how you need the end result to look like. Upload the screenshot to dropbox or imgur.com and share theimage link so we can help you better.

    Cheers!
    Vinay Kashyap

    in reply to: Site loading so slow #587224

    Hey!

    We checked the products page and it loads fine please point us to the page where you have the portfolio section.

    You can test the page speed on a site like http://tools.pingdom.com/fpt/ whcih will give you more details which files are taking long to load and optimise it.

    Cheers!
    Vinay Kashyap

    in reply to: lightbox working for images but not video #587218

    Hey ahouglum!

    You can use image or icon elements the youtube video format should be something like this

    
    https://www.youtube.com/watch?v=KzNwHwvx8WM

    This should open the video in a lightbox.

    Make sure “Lightbox Modal Window” is checked in Enfold Option > Lightbox

    If you need any help on this issue further please feel free to contact us with a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay Kashyap

    in reply to: Toggle of Accordion #587211

    Hey!

    The login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add css if necessary to resolve the issue.

    Best regards,
    Vinay Kashyap

    in reply to: Button-menu #587204

    Hey Snowgaard!

    Are we talking about the vertical menu below the “CASES” it looks like you have sorted out everything except for the fixed position while scrolling.

    When the current vertical menu position is changed to fixed. The current structure will make the rest of the content take it’s place and position the menu over the header. This will be a lot of customization work to accomplish what you are doing as it requires structural changes in the code as well. We recommend you to hire a freelancer.

    Regards,
    Vinay Kashyap

    in reply to: customisation #587196

    Hey!

    There are a lot of links in this ticket not sure which link are you referring to.

    You can create anything that is visible in all our demos here http://kriesi.at/themes/enfold-overview/ without any coding knowledge.

    If you need to customise the existing demo look to suit your design we can provide you with custom css for small customizations that don’t take much time.

    We recommend to hire a freelancer to do any customization that takes a lot of time.

    Hope this helps :)

    Best regards,
    Vinay Kashyap

    in reply to: Urgent: No More Transparent Header #587190

    Hi!

    When we try to visit the links you have provided it say’s

    “403 – Forbidden: Access is denied.
    You do not have permission to view this directory or page using the credentials that you supplied.”

    We cannot see the issue you have mentioned and unless we are able to inspect the element in question it is difficult to answer your question. Please share a working link with us so we can point you in the right direction.

    Cheers!
    Vinay Kashyap

    in reply to: Text editor dissapeared #587148

    Hey AdamTurner!

    Our support is open from monday to friday we do not work on weekends. if you did not hear from us I request you to wait. Create multiple tickets for the same issue is a lot of work for all of us and takes longer to answer your queries.

    To further investigate this please create a temporary user with ‘administrator’ role along with the FTP login and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    in reply to: Preloader Logo & Making Button Round Instead Of Square #587117

    Hey!

    Hey we do not see any grey circle please refresh the cache by holding down the shift key and refresh the page a few times.

    Cheers!
    Vinay Kashyap

    in reply to: Enfold for new project #587110

    Hey LiskaD!

    We checked your examples and everything is possible with Enfold :)
    If you have any issues setting up the site we have a team of experts to help you as well.

    Cheers!
    Vinay Kashyap

    in reply to: Masonry Grid mobile #587079

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    We have added the below code to Enfold > General Styling > Quick CSS

    Please check the site and let us know.

    /* Masonry points */
    @media only screen and (max-width: 1024px) {
         #top .av-masonry-entry {
        	width: 49%!important;
    	}
    }
    @media only screen and (max-width: 767px) {
         .responsive #top .av-masonry-entry {
        	width: 100%!important;
    	}
    }
    

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Content is displayed incorrectly. #586983

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    Please check the site now. We have set padding to the 1/1 grid element and changed the text color to white in the textbox options.

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.

    Hi Bilal007!

    To stop the slider on hover and auto resume goto file wp-content\themes\enfold\js\shortcodes.js

    look for ” hoverpause: false,” and change it to ” hoverpause: true”

    using a child theme to do custom modifications will help you preserve the changes after a theme update.

    http://kriesi.at/documentation/enfold/using-a-child-theme/

    If you need any help on this issue further please feel free to contact us.

    Best regards,
    Vinay Kashyap

    in reply to: Video on mobile #586978

    Hey!

    We tested the video on the homepage in desktop/tablet and android smartphone.
    The video started playing after clicking on the play button once.

    We are not sure what is the white base you are referring to please elaborate with a screenshot. upload to imgur.com or dropbox and apste the link here.

    Regards,
    Vinay Kashyap

    in reply to: Easy Slider bullets / dots on mobile #586962

    Hey!

    Are we talking about the text on the slider image? If so the text is part of the image and it cannot be altered using CSS. However if you have the source files for you you can change the text size with a Image editor like photoshop.

    Regards,
    Vinay Kashyap

    in reply to: resizing space between columns #586953

    Hi!


    @laptophobo
    please share a link to the page where we can inspect the element in question.

    Best regards,
    Vinay Kashyap

    in reply to: Side menu for yourself #586916

    Hi Антон!

    We are working on your ticket please wait while we update the results here soon.

    You can choose to show the mobile menu only in smart phones or both in tablets and smartphones. Please go to Enfold Options > Header > Mobile menu > Header Mobile Menu activation > Activate for smart phones.

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Accordion Slider Max Entries #586493

    Hi!

    Glad we could help you with this :)
    If you have more questions please feel free to get in touch with us.

    Regards,
    Vinay Kashyap

    in reply to: Check Manually is Not Working #586492

    Hey!

    Enfold runs great on thousands of sites. Every site is setup differently with different settings and uses different plugins. Sometimes it is possible that the plugins installed on your site is causing a conflict. Once you update the theme and plugins it should resolve the issue.

    Best regards,
    Vinay Kashyap

    in reply to: Suggestions for creating a horizontal timeline or process? #586333

    Hey!

    we have not tested such plugins but it should work fine if you do not have any huge modifications to wordpress core files.

    https://wordpress.org/plugins/mlr-timeline/

    https://wordpress.org/plugins/wp-simile-timeline/

    Also try searching for —> wordpress “horizontal timeline” plugin

    Regards,
    Vinay Kashyap

    in reply to: Ajax portfolio hover to view #586331

    Hi!

    When you enable or disable the lightbox it will be applied for the whole site.

    Check out some 3rd party plugin which might have that option to enable only on selected pages https://wordpress.org/plugins/search.php?q=lightbox

    Best regards,
    Vinay Kashyap

    in reply to: Can't Click – Hide Mobile Menu Submenu Items #586327

    Hey!

    Please enable custom class support http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Then add only_mobile class to the mobile menu and only_desktop to the desktop menu to display only in desktop and mobile devices.

    /*Show only in mobile or desktop*/
    
    @media only screen and (min-width: 769px) {
    .only_mobile { display: none !important; }}
    
    @media only screen and (max-width: 768px) {
    .only_desktop { display: none !important; }}
    

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: transparent header for mobile #586324

    Hey!

    We cannot access the backend of the site to check the setup. But when i inspect the background image it’s position is set to center center please change it to top center.

    Cheers!
    Vinay Kashyap

    Hi!

    To disable the small spinner please use the below code in Enfold > General Styling > Quick CSS

    #top .av-siteloader {
        display: none!important;
    }

    Cheers!
    Vinay Kashyap

    Hey!

    I see you have a fixed header now… but if you like to go back to the shrinking header please use the code below.

    .header-scrolled .logo, .header-scrolled .logo img {
    transition:none!important;
    }

    Best regards,
    Vinay Kashyap

    in reply to: Image upload problem #586316

    Hi!

    That is a memory issue not related to Enfold theme. WordPress requires a minimum of 128MB memory to function properly. please contact your hosting company and ask them to increase the php memory so you can upload large images without any errors.

    Cheers!
    Vinay Kashyap

    in reply to: Image artifacts in slider #586314

    Hey!

    I know it is… That’s why i prefer using high quality compressed PNG images. Did you try the previous solution ?

    Cheers!
    Vinay Kashyap

    in reply to: Print Layout and animated Content #586310

    Hi!

    That’s a nice approach Wild Card will work if applied CSS specificity is higher than the already existing CSS for animated elements but it is very inconsistent approach as some elements have more specificity and cannot be over written ( for example if it is a inline css transition applied ) so i recommend using jQuery method to open the link in new window and remove all classes and inline styles that are related to animation from the DOM so all elements will be visible in the browser without user having to scroll down.

    Regards,
    Vinay Kashyap

Viewing 30 posts - 9,361 through 9,390 (of 10,428 total)