Forum Replies Created

Viewing 30 posts - 9,091 through 9,120 (of 10,428 total)
  • Author
    Posts
  • in reply to: Trying again to get help with easy slider #594304

    Hey!

    We could not find any issue with the slider height in the link you provided but in case you wish to use it in the future please add the below CSS to quick css and adjust the 300px to suit your design.

    /* Fixed height slider*/
    .avia-slide-wrap {
    max-height:300px;
    min-height:300px;
    height:300px;
    }
    
    .avia-slide-wrap img {
        height:300px;
        background-size:cover;	
    }

    Cheers!
    Vinay Kashyap

    in reply to: Add Read More text on Grid blog archive page ? #594298

    Hi caudebert!

    After you drag the “blog post” element from the content elements. please use the suitable “Read more” option in the define blog grid layout option.

    Regards,
    Vinay Kashyap

    in reply to: How to disable instant search? #594286

    Hi!

    Please use this plugin to show products in search results https://wordpress.org/plugins/yith-woocommerce-ajax-search/

    Regards,
    Vinay Kashyap

    in reply to: Page Builder Drag and Drop #594279

    Hi!

    Please disable the plugin “Advanced Custom Field Pro” that is causing the issue with ALB and update the plugin if any updates are available to latest version and re-activate it… if no updates please backup the plugin settings and delete the plugin download a fresh copy and re-install the plugin.

    Regards,
    Vinay Kashyap

    in reply to: Issue with responsive design #594274

    Hi!

    It looks like you have got this sorted the logo looks centered to the text below it as you have mentioned

    Please let us know if you have any questions.

    Best regards,
    Vinay Kashyap

    in reply to: Padding between Grids #594268

    Hi jumamedia!

    I suspect that the custom coding added to the site is causing this issue we can help you resolve this but we need to take a closer look at it please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue and let us know what modifications are done to the site and where we can find this code.

    Best regards,
    Vinay Kashyap

    in reply to: Mobile menu #594266

    Hi!

    Please add this to your functions.php make sure you are using a child theme.

    // Remove href from menu button
    function custom_excerpt(){
    ?>
    <script>
    jQuery(window).load(function(){
       jQuery("#advanced_menu_toggle").removeAttr("href");
    });
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_excerpt');

    Regards,
    Vinay Kashyap

    in reply to: MY WEBSITE DONT SHOW PIGTURES IN INTERNET EXPLORE 9 #594262

    Hey!

    In Quick CSS when you add a comment it should be within /* Comment */

    Example Css Comment = /*Enfold costum CSS: */

    If you just add ” Enfold costum CSS: ” It will cause error in CSS

    I checked in chrome IE and FF now it’s working correctly in Chrome and IE but in FF the image still moves up and down.

    i checked it without the custom CSS but still it is doing the same thing… have you made any other modifications? it is not usual that this happen with default theme but some modifications to the theme is causing this issues.

    Please remove all modifications you have made and add it back one by one and refresh in FF and check for the issue till you find the culprit.

    Best regards,
    Vinay Kashyap

    in reply to: mp4 over webm preference #594244

    Hey!

    It totally depends on the video encoding some browsers may not recognise if you encode it out of the specifications they accept. Hence it’s best to upload to services like youtube which do the job correctly and keeps it updated.

    Add the HD video parameter in the youtube link https://developers.google.com/youtube/player_parameters

    For example:

    https://www.youtube.com/watch?v=7Ya71Vtkccc?&controls=0&modestbranding=0&autoplay=1&rel=0&showinfo=0&hd=1&autohide=1&color=white
    
    in the above URL On = 1  and Off = 0 the rest of them are parameters allowed by google
    
    controls=0
    modestbranding=0
    autoplay=1
    rel=0
    showinfo=0
    hd=1
    autohide=1
    color=white

    Or upload your video to youtube once it’s encoded download from youtube and serve the mp4 video it from your server.

    Cheers!
    Vinay Kashyap

    in reply to: Menu problems #594237

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    The code that Basilis gave is correct please add it at the top of the Quick CSS if you still have any issues please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.

    Hey!

    Please use a pseudo icon to the titles as mentioned in the below link

    http://nuttify.com/help/developer-manual/coding-style-guide/css-style-guide/css-tricks-before-pseudo-element-with-fontawesome/

    Best regards,
    Vinay Kashyap

    in reply to: Child Theme has no effect #594233

    Hi!

    The child theme should work out of the box we would like to take a closer look but the login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add css if necessary to resolve the issue along with FTP details.

    Best regards,
    Vinay Kashyap

    in reply to: How to use Enfold form to subscribe on newsletter #594226

    Hey!

    We have not tested this please note that it is out of our support scope but we are happy to point you to these helpful resources so you can try it our and achieve what you are looking for check out the links below

    http://www.silenceit.ca/2011/02/28/how-to-integrate-mailchimp-with-contact-form-7

    https://dannyvankooten.com/mailchimp-newsletter-checkbox-contact-form-7/

    I couldn’t find any plugins on wordpress plugin directory but there is one on codecanyon if you like to give it a try http://codecanyon.net/item/contact-form-7-mailchimp-addon/8622597

    Best regards,
    Vinay Kashyap

    in reply to: Icon Issue #594202

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    The html structure did not allow the icons and the phone number to be on the same line we changed the structure for you please check the link now.

    Before

    <p class="p1"><span class="s1">President:  Janice Dahl</span>[av_font_icon icon='ue854' font='entypo-fontello' style='' caption='' link='' linktarget='' size='20px' position='' color='' custom_class=''][/av_font_icon]<span class="s1">562-594-0902</span></p>
    <p class="p1"><span class="s1">Conservation Chair: Mary Parsell[av_font_icon icon='ue854' font='entypo-fontello' style='' caption='' link='' linktarget='' size='20px' position='' color='' custom_class=''][/av_font_icon]562-252-5825</span></p>
    <p class="p1"><span class="s1">Field Trip Chair: Jeff Moore[av_font_icon icon='ue854' font='entypo-fontello' style='' caption='' link='' linktarget='' size='20px' position='' color='' custom_class=''][/av_font_icon]562-397-2667</span></p>
    <p class="p1"></p>

    After

    
    
    <div>President:  Janice Dahl</br>
      [av_font_icon icon='ue854' font='entypo-fontello' size='20px'][/av_font_icon] 562-594-0902 
    </div>
    
    <div>Conservation Chair: Mary Parsell</br>
      [av_font_icon icon='ue854' font='entypo-fontello' size='20px'][/av_font_icon] 562-252-5825
    </div>
    
    <div>Field Trip Chair: Jeff Moore</br>
      [av_font_icon icon='ue854' font='entypo-fontello' size='20px'][/av_font_icon] 562-397-2667
    </div>
    

    Cheers!
    Vinay Kashyap

    in reply to: Highlighted Anchors in the Sidebar menü? #594200

    Hi!

    @hirens please create a new ticket and provide us a temporary user name with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    in reply to: Can someone respond to this please? #594195

    Hi shawnbanack!

    We noticed you already have another ticket open for the same issue. We are closing this ticket so we can concentrate on one ticket and help you with a solution and multiple tickets for same issue will be a lot of work for all of us.

    Best regards,
    Vinay Kashyap

    in reply to: 3 column layout issue in tablet view #594164

    Hi Julie!

    The below CSS should make the 3 column width expand to 100% on iPad

    @media only screen and (max-width: 768px) {
    
    div.av_one_third {
        width:100%!important;
    }
    
    }

    I think the code you have added earlier is conflicting with this one and unable to have any effect. please remove the code you added earlier and try the above to make the 3 cols 100% wide in ipad.

    Regards,
    Vinay Kashyap

    in reply to: How is this overlay made? #594117

    Hi!

    Sorry for the delay.

    The image link provided is not working please point us to the element you like to create from the demo link we have here http://kriesi.at/themes/enfold-overview/ If you like us to setup the same on your site please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay Kashyap

    in reply to: Slider Images & Videos dont play in IE9 #594113

    Hey!

    That’s a color section with a background video added to it.
    Please upload your video to youtube and add it in the background option of the color section to get a similar setup.

    Regards,
    Vinay Kashyap

    in reply to: Advanced Layer Slider – video (background) slide #594079

    Hey!

    We are working on your ticket please wait while we update the results here soon.

    we enabled custom class name support

    Then setup a color section and added a class “pos-absolute”

    Added the below css in Quick CSS

    .pos-absolute{
         position:absolute!important;
    }

    Create a layer slider with transparent background below the color section.

    PLEASE NOTE: As mentioned earlier there is a limitation doing it this way. Adding other elements to the page may not fit in well it’s placement may change or it might get the background video. This WORKS best with just color section and layer slider on the page.

    Since it is all CSS you can re-produce it easily on new site by following the steps provided

    I’m following up with your ticket your other tickets will be answered soon please have patience we do answer a lot of tickets every day… Thank you for your understanding :)

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Enfold Woo Commerce #593993

    Hey!

    Glad we could help you with this. Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Regards,
    Vinay Kashyap

    in reply to: Validation on Element:Subject (Contact Form) #593991

    Hey!

    Glad we could help you with this. we really appreciate if you rate our theme on themeforest :)
    Please feel free to get in touch with us if you have any questions.

    Thank you for using Enfold :)

    Regards,
    Vinay Kashyap

    in reply to: Funky "x" character in image paths?!? #593988

    Hi!

    haha yes, totally! I see this on a daily basis when something don’t add up it’s usually a conflict with the plugins. When you re-install/activate them the issue get’s fixed :)

    Glad we could help! please feel free to get in touch with us if you have any question.

    Cheers!
    Vinay Kashyap

    in reply to: Color Section Background – Responsiveness #593986

    Hey!

    Glad we could help :)

    Please feel free to get in touch with us if you have any questions.

    FYI please feel free to check out some useful info we have put together about enfold here http://kriesi.at/documentation/enfold/

    Cheers!
    Vinay Kashyap

    in reply to: Multiple answer with the Enfold contact form? #593776

    Hi!

    To completely change the default behaviour will take a lot of time and customisation for this reason we recommend hiring a freelancer to do it.

    If you are interested to give it a shot we can point you to some helpful resources

    please enable custom class name support http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Add your custom class to the drop down select option.

    Right click and inspect the element in the chrome browser to view what CSS class you need to override and custom style it to suit your needs

    http://tympanus.net/codrops/2012/10/04/custom-drop-down-list-styling/

    Best regards,
    Vinay Kashyap

    in reply to: Advanced Layer Slider – video (background) slide #593775

    Hi!

    Please create a new user with administrator role so we can create the new sample page for you in the backend. Share the info in private.

    Cheers!
    Vinay Kashyap

    in reply to: Jump to different part inside text block #593762

    Hi!

    The login credentials you’ve provided do not work please send us working login credentials with user role as ‘administrator’ and permission to disable all plugins and add css if necessary to resolve the issue.

    NOTE: ID and NAME tokens must begin with a letter ([A-Za-z]) and may be followed by any number of letters, digits ([0-9]), hyphens (“-“), underscores (“_”), colons (“:”), and periods (“.”).

    This might work in some browsers but will have issues in browsers that do not support this standard.

    Re-create a new page and check again with proper ID names starting with A-Z or a-z.

    Cheers!
    Vinay Kashyap

    Hi craigriches!

    Hi there is no standard size as such please upload the images it’s good to keep them same size so they look uniform however if you have any issues please share the link with us so we can provide you with custom CSS to make any minor changes you need.

    Regards,
    Vinay Kashyap

    in reply to: LAYER SLIDER WILL ONLY SHOW THE 1ST SLIDE #593760

    Hi thedigitalshowroom!

    We see two slides and both are playing fine :)

    Please check and get back to us if you have any questions.

    Regards,
    Vinay Kashyap

    Hey vossenm!

    There are some wordpress plugins that might offer the features you are looking for please check out https://wordpress.org/plugins/search.php?q=go+to+top

    Regards,
    Vinay Kashyap

Viewing 30 posts - 9,091 through 9,120 (of 10,428 total)