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Viewing 30 posts - 8,911 through 8,940 (of 10,428 total)
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  • in reply to: LayserSlider WP in MS Edge displayed incorrectly #597656

    Hey!

    It could be because of a css issue your images are looking stretched please share the link to the site where we can inspect the element in question.

    Best regards,
    Vinay Kashyap

    in reply to: Googlemaps in slider #597623

    Hey!

    You cannot directly insert it in a slider.

    Please view this page http://kriesi.at/themes/enfold/pages/contact/

    To make a similar one just drop a color section select it’s height 25% of the page from edit options.
    Then add google maps from Advance Layout builder > Media Elements > Google maps

    In the mapoptions you can setup the address or location

    no copy pasting code from google maps :)

    Regards,
    Vinay Kashyap

    in reply to: Social Media Icons #597617

    Hi rbrazeau!

    Please check this link http://kriesi.at/documentation/enfold/custom-social-icons/

    If you still have any issue please share the link to the page where we can inspect the element and create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay Kashyap

    in reply to: Color Section Bleeds into area below it (Won't End) #597616

    Hi!

    The color sections look fine to me but sorry we cannot understand what exactly you are trying to do and what is the issue you are facing? Please elaborate so we can understand better and help you :)

    Regards,
    Vinay Kashyap

    in reply to: Section ID #597614

    Hi!

    Instead of a color section please use an empty grid row section above comments section to add your ID it is available on the right side in Advance Layout builder > Grid Row > add your section #ID :)

    If that don’t work for you please share the link to the page where we can inspect the element and create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Best regards,
    Vinay Kashyap

    in reply to: Customization Help #597613

    Hey wnow!

    Thank you for using Enfold!

    1. Please check the header transparence options of the page in the sidebar area called “Layout” options

    2. Menu Link colors can be changed from
    Enfold Options > General Styling > Logo Area

    3. The slider looks same as the mockup did you get it sorted?

    4. Open a new ticket.

    5. Please use the blog element in advance layout builder.

    6. To make parallax effect please use a color section in Advance Layout builder > Layout Elements > Color Section > and in the background options please use the parallax in “Background Attachment”

    Request you to open a new ticket for new issues which are not related as this will help us keep the focus on original topic and help us give you faster support without getting mixed up with a lot of issues in one single ticket :)

    We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay Kashyap

    Hey!

    Please review the old link we added new tabs using the text tab. Access to the visual tab option get’s corrupt after adding a few tabs. It is possible that some core files of wordpress is altered by a 3d party plugin or is curropt. Please go to dashboard > updates and re-install wordpress and re-install the enfold theme via FTP http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Regards,
    Vinay Kashyap

    in reply to: Menu and Footer Colour Lost #597581

    Hi!

    Clearly some settings and options are not migrated correctly from staging site to the new site. The menu can be easily fixed but the mobile menu might have issues while adding the background color it will be extra bunch of CSS and might get duplicate code.

    Use the below CSS in Enfold > general Styling > Quick CSS

    .av_minimal_header #header_main_alternate {
        background: #2c353d!important;
    }
    
    /*mobile menu bg fix*/
    .avia_transform3d #mobile-advanced {
        background-color: #fff!important;
    }
    
    

    Set the link color to white from Enfold > General Styling > Logo area

    Instead of fixing everything again and later you might come accross things that you might have missed out please use a ncie plugin to migrate your site from staging server to live site like https://wordpress.org/plugins/duplicator/

    It is very easy to migrate the site and every setting is taken care of automatically you just need to specify the path.

    Regards,
    Vinay Kashyap

    in reply to: Pagination not working on blog posts #597575

    Hi!


    @bcunningham
    / Please check https://kriesi.at/support/topic/pagination-not-working-after-wordpress-4-4-1-and-enfold-3-4-7/#post-565212 after you do these edits the pagination should get fixed. Before you try that please make sure you are using latest version of wordpress and enfold.

    If you still have issues as the original creator of this post can see all private content please create a new ticket with a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Regards,
    Vinay Kashyap

    in reply to: Gallery shows pictures with empty placeholders #597571

    Hey!

    Glad we could help :)

    Cheers!
    Vinay Kashyap

    in reply to: Sidebar menu – moving social media icons above menu #597562

    Hey!

    We do not see the social Icons in the left side header menu

    To add social icons to header please make a widget area as described int he link below and you can add it from Appearance > widgets

    Regards,
    Vinay Kashyap

    in reply to: Gallery shows pictures with empty placeholders #597551

    Hey!

    Sorry for the delay. Usually the support is closed on the weekends.

    We are working on your ticket please wait while we update the results here soon.

    We checked the gallery image width was set to 700px wide approx which was causing the issue we have now made it 300px wide and theimages show in 2 rows please review the site now :)

    Cheers!
    Vinay Kashyap

    • This reply was modified 8 years, 7 months ago by Vinay.
    in reply to: Size charts #597550

    Hi!

    To setup size chart please use https://wordpress.org/plugins/yith-product-size-charts-for-woocommerce/

    or find more here > https://wordpress.org/plugins/search.php?q=size+chart

    Another option is to use the icon element in enfold and open the size chart image in lightbox.

    You can also make a clickable link to open the size chart image in lightbox.

    Cheers!
    Vinay Kashyap

    in reply to: Enfold > eCommerce Site > Woocommerce Errors #597545

    Hey!

    We checked the site and there are no errors and all plugins are updated. Since we cannot reproduce this issue it’s difficult to say what is causing it. In most cases it happens due to a conflict with a 3rd party plugin to find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    Best regards,
    Vinay Kashyap

    in reply to: Strange Header Behavior #597542

    Hey sarahdimeo!

    The issue is caused as the link height is more than the header.

    The below css is causing the issue.

    .av_minimal_header #header_main .container, .av_minimal_header .main_menu ul:first-child > li a {
        height: 90px;
        line-height: 90px;
    }

    If you think it is custom code added in your child theme or in Enfold> General Styling > Quick CSS
    It need to be replaced with the below code if not just add the below code to Enfold > General Styling > Quick CSS

    .av_minimal_header #header_main .container, .av_minimal_header .main_menu ul:first-child > li a {
        height: 60px!important;
        line-height: 80px!important;
    }

    Regards,
    Vinay Kashyap

    in reply to: Contact Form Data Not Coming through on Email #597536

    Hi!

    You can set it up with any email address as we will be using it only until we resolve this issue then you can delete the temporary admin ID.

    Best regards,
    Vinay Kashyap

    Hi!

    I think you want to add the parallax effect where the image kind of move when the page is scrolled.

    Please check http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/

    Add a Color Section element to your page from Advanced Layout Builder and then insert a background image to it and choose “Parallax” as “Background Attachment”

    Regards,
    Vinay Kashyap

    in reply to: Header Widget Area like Beauty Theme #597347

    Hi!

    Looks like you made some design changes and the information is visible in portable devices. Please let us know if you need any help with it.

    FYI we have some information about enfold theme please feel free to check it out – http://kriesi.at/documentation/enfold/

    Cheers!
    Vinay Kashyap

    Hey!

    Glad you got this sorted. We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/


    @Guenni007
    As always thank you for the tips :)

    Best regards,
    Vinay Kashyap

    Hi!

    “.page-id-xxxx body ” is not a valid css selector instead just use the “page-id-xxx” selector it should work and page-is-XX will be same width as the container so the background will not stretch to the page width.

    Solution is to use a pseudo element to page-ID with 100vw and 100vh it will work fine.

    In your case the reason you are not able to see the background image could be because another element has a higher z-index but we cannot say for sure without inspecting the page.

    If you still have any doubts we can setup a demo on your site please create use admin user and share the login details in private content only we moderators will be able to view it.

    Best regards,
    Vinay Kashyap

    Hi!

    The CSS code was tested on our installations and it works correctly you need to make sure you have the correct page ID.

    If you like us to setup a demo on your site please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Thanks everyone else for your help and inputs :)

    Cheers!
    Vinay Kashyap

    Hi!

    Custom body background works only when the layout options are set to Boxed layout in Enfold > General Layout.

    This is because when you use a stretched layout each container has it’s on background.

    Once make these changes please use the CSS in Quick CSS with page ID.

    html.html_boxed .page-id-74:before{
        content: "";
        position: fixed;
        left:0;
        top:0;  
        width: 100vw;
        height: 100vh;
        overflow:hidden;
        background: #333333 url("http://localhost/_proj/enfold/wp-content/uploads/2015/07/minimal-portfolio-banner2-1.jpg")!important;
        background-repeat: repeat!important;
        background-size: cover!important;
    }

    Best regards,
    Vinay Kashyap

    in reply to: Contact forms are not replying to sender #597127

    Hi patti60!

    1. Please check the spam folder.
    2. Try with a emial address that ends with gmail or yahoo.

    If you still have issues please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay Kashyap

    in reply to: Custom CSS in Color Section vs. in Column element #596938

    Hi!

    I checked for the issue but really sorry I couldn’t tell why the previous setup is not working. like i mentioned something to do with ID’s

    Enable debug mode if it’s already now it will allow you to transfer all the content from current page to a new page by copying the ALB short code

    kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Once you copy the contents remove all #ID’s from color sections and view page source and make sure there are no duplicates and setup a new menu and link the color sections back it should just work fine :)

    Regards,
    Vinay Kashyap

    in reply to: Googlemaps in slider #596848

    Hey steelgate!

    Drag and drop a color section
    add the map element into a “color section” element.

    Then use the “For Developers: Section ID” option to give this section an unique id/name (eg “fullwidthmap” – without the quotes). Afterwards you can expand the section to 100% of the website width by using following css code

    #fullwidthmap .container {
    width: 100% !important;
    }

    Cheers!
    Vinay Kashyap

    in reply to: bring social icons to the middle #596845

    Hi!

    Glad you got it sorted :)

    We have put together some info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay Kashyap

    in reply to: edit image #596844

    Hi!

    Please remove this CSS provided earlier

    .avia_image {
        max-width: calc(100% + 100px);
        margin-left: -17px!important;
        top: -16px;
    }
    

    The above CSS will affect all images on the site so I recommend using custom class name on the image.

    Please check this link http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Then add css custom class ” landing_page_image ” to the image you like to modify. then add the below css this way you can target a single image :)

    .landing_page_image.avia_image {
        max-width: calc(100% + 100px);
        margin-left: -17px!important;
        top: -16px;
    }
    

    Disable mouse over on image or the image overlay or hover effect please check this link http://kriesi.at/documentation/enfold/disable-css-overlay-on-images/

    Regards,
    Vinay Kashyap

    in reply to: Header & footer show different social icons #596836

    Hey!

    Glad we could help :)

    Best regards,
    Vinay Kashyap

    in reply to: loading page spinner #596832

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    The reason you are seeing an abrupt flash of the previous page while loading a new page is because there might be a conflict with a 3rd party plugin or some functions are corrupt.

    To find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    If the issue still don’t get resolved the theme has to be reinstalled via FTP

    kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Best regards,
    Vinay Kashyap

    • This reply was modified 8 years, 8 months ago by Vinay.
    in reply to: Child Theme #596828

    Hi hector1069!

    Please share a working link to the page where we can inspect the element in question and help you resolve it :)

    Regards,
    Vinay Kashyap

Viewing 30 posts - 8,911 through 8,940 (of 10,428 total)