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Viewing 30 posts - 7,351 through 7,380 (of 10,428 total)
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  • in reply to: styling contact 7 form as Enfold default #636608

    Hi,

    I tried to troubleshoot this issue but the login URL is not opening for me. Would you mind checking once again and then send us working link and login credentials?

    Best regards,
    Vinay

    in reply to: Text to show on page scroll down #636213

    Hey John,

    Have you tried the animation effects in the advanced layout elements ? Example you can use a 1/1 column and drop the contents in it and set the animation effects to fadein that would make the content appear when you scroll down.

    We would be glad to help you with this customization of accordion to open when you scroll, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Vinay

    in reply to: Fullwidth Submenu doesn't work on IOS. #636212

    Hey sanglicious,

    I’m unable to reproduce this issue would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    in reply to: Enfold Mega Menu #636206

    Hey studioviersieben,

    Please use a custom link and add the pages as it’s submenu to make it as a title you can also target it with CSS by adding an extra class name to it.

    .avoid-clicks {
      pointer-events: none;
    }

    Best regards,
    Vinay

    in reply to: Photos and widgets gone after update #636200

    Hey R.E.,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Avia Layout Builder not working properly #636199

    Hey koen_dieren,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Replace Mobile Menu Hamburger Icon with PNG #636190

    Hi,

    Remove the previous code and try this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #advanced_menu_toggle[data-av_icon]:before {
        content: " "!important;    
    }
    
    #advanced_menu_toggle {
    	border: none!important;
    }
    
    

    Please try adding this at the very end of your themes / child themes functions.php file:

    function custom_menuicon(){
    ?>
    <script>
    jQuery(window).load(function(){	
    	jQuery("#advanced_menu_toggle").html('<img src="http://res.koach.tv/2016/05/Hamburger_Icon_Menu2.png">');
    });
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_menuicon');

    Best regards,
    Vinay

    in reply to: Is this possible with enfold? #636157

    Hey Drebosio,

    At the moment there is no easy way to do this by using a small custom code snippet, so I am afraid you will need to hire a freelancer to customize the menu to work like the example link.

    Best regards,
    Vinay

    in reply to: Remove white space above menu #636156

    Hi,

    Thank you for sharing the screenshot it is much clear now. i couldn’t see the logo earlier as it was a white logo on white background. I need to take a closer look please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

    in reply to: Photos are gone #636155

    Hi,

    You can also access theme options by Clicking the cog icon with Enfold or your site name on it on the left sidebar.

    If you see that there is no update button. Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

    Hi,

    Glad it is sorted for you :)

    If you have any questions please do not hesitate to contact us again. We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

    in reply to: Tabs in 2/3 layout element, not displaying correctly #636152

    Hi,

    Glad we could help! We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

    in reply to: Hover popup doesnt go over menu and submenu #636151

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top #sub_menu1 {
    	z-index:1!important
    }
    

    Best regards,
    Vinay

    in reply to: image caption is not responsive #636149

    Hey networknow,

    Thank you for the kind words :)

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .av-image-caption-overlay p {
         font-size: 18px;
        line-height: 20px;
    }
    

    Best regards,
    Vinay

    Hey eisme,

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Replace Mobile Menu Hamburger Icon with PNG #636146

    Hey sensdynamics,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    replace icon.png with the url to the icon :)

    #advanced_menu_toggle[data-av_icon]:before {
        content: url(https://icon.png)!important;
    }
    

    Best regards,
    Vinay

    in reply to: cannot change logo #636145

    Hey thelearner138,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    in reply to: Adding More Google Fonts #636140

    Hi,

    Yes it must have been caching issue. I checked again and all seem to be fine :)

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: unwanted vertical line on the header #636139

    Hey rainbowscent,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .avia-menu.av_menu_icon_beside {
        border-right-width: 0!important;
        border-right-style: none!important;
    }
    

    Best regards,
    Vinay

    in reply to: color box with diagonal opasity #636076

    Hey KyriakosKaz,

    It’s a color section with overlay you can set opacity for it then they have used custom css to position the overlay over an image.

    Please refer to this link for more info http://tympanus.net/codrops/2011/12/21/slopy-elements-with-css3/

    Best regards,
    Vinay

    in reply to: Center Logo Menu Below Question #636073

    Hey Snerp,

    To remove the logo in mobile devices please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px){
    .logo {
    	display: none !important;
    }}
    

    Best regards,
    Vinay

    in reply to: How to only show the email field in a MailChimp widget #636069

    Hey DROR,

    Please add the “Mailchimp Signup” element. By default it only has a email field witha subscribe button.

    If you have any issues would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Unable to click link in mega menu on IPAD #635891

    Hi,

    Not an issue, we are glad to help and glad it’s sorted for you :)

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: demo import #635889

    Hi,

    The login credentials do not work let us know which demo you like to import we will provide you a XML file using which you can import the demos from WordPress > Tools > import feature.

    Best regards,
    Vinay

    in reply to: download Update version for wordpress 4.5.2 #635886

    Hey afiqsyahmi69,

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    Hey PeterPan2,

    I’m sorry it must have happened due to a conflict with a different plugin but do not worry we will help you sort it out.

    1. The images are stored in default wordpress media folder.
    2.No the number of re-sized images do not affect the site performance and wordpress creates these different size images so for small screens it can deliver small images and for large screens it can deliver high quality images. This helps to speedup your site.

    if you still have any any issue would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Menu completely wrong style #635880

    Hi,

    Thank you for the info. The menu looks good on my end please see the screenshot attached. would you mind elaborating the issue so we can fix it for you :)

    Best regards,
    Vinay

    in reply to: change of header #635877

    Hey inboxgroup,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Menu Background Color on Menu #635866

    Hey masyogie,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    Hi,

    Please add it to the bottom of the avia_admin.css and it works i have tested on my installation please see screenshot below.

    Please note every time the theme is updated you need need to add this code back.

    
    .wp-admin .avia_options_page_sidebar .avia_sidebar_content div:nth-child(12) {
    	display: none !important;
    }
    
    .wp-admin .avia_options_page_sidebar .avia_sidebar_content div:nth-child(14) {
    	display: none !important;
    }
    
    .wp-admin #avia_demo, .wp-admin #avia_update {
    display: none !important;	
    }
    

    Best regards,
    Vinay

    • This reply was modified 9 years, 2 months ago by Vinay.
Viewing 30 posts - 7,351 through 7,380 (of 10,428 total)