Hey pantoni,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

@media only screen and (max-width: 767px) {
.responsive #socket .sub_menu_socket {
    display:block!important;    
}}

Best regards,
Vinay

Hi,

Please remove the custom css from child theme or Quick css which is causing this inconsistency. Then go ahead and add the css code block by block to know which code is causing the issue.

If this does not help please remove the custom css and let us know so we can provide you the css code.

Best regards,
Vinay

Hey detsit_1963,

The site looks good on my end. I’m able to view the widgets and all other contents without any issue on Samsung Note 2. Please elaborate the issue more which browser you are using and if possible would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

Best regards,
Vinay

Hi,

I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

To hide the comment section on single post page please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.single-post .comment_meta_container, .single-post .comment_container{
	display:none!important;
}

Best regards,
Vinay

Hey buddyq,

Once you enable debug mode as mentioned here http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Go ahead and add any element from advanced layout builder to see it’s shortcode in the area below as shown in the below screenshot.

Below is the shortcode for pricing table you can copy and paste it in the debug area and save the page to view the pricing table.

[av_section color='alternate_color' custom_bg='' src='' position='top left' repeat='no-repeat' attach='scroll' padding='default' shadow='no-shadow']
[av_table purpose='pricing' caption='']
[av_row row_style='avia-heading-row'][av_cell col_style='']Private Plan[/av_cell][av_cell col_style='avia-highlight-col']Business Plan[/av_cell][av_cell col_style='']Mega Plan[/av_cell][/av_row]
[av_row row_style='avia-pricing-row'][av_cell col_style='']10$
<small>per month</small>[/av_cell][av_cell col_style='avia-highlight-col']20$
<small>per month</small>[/av_cell][av_cell col_style='']50$
<small>per month</small>[/av_cell][/av_row]
[av_row row_style=''][av_cell col_style='']1 GB Bandwidth[/av_cell][av_cell col_style='avia-highlight-col']10 GB Bandwidth[/av_cell][av_cell col_style='']Unlimited Bandwidth[/av_cell][/av_row]
[av_row row_style=''][av_cell col_style='']10 MB Max File Size[/av_cell][av_cell col_style='avia-highlight-col']50 MB Max File Size[/av_cell][av_cell col_style='']No Maximum File Size[/av_cell][/av_row]
[av_row row_style=''][av_cell col_style='']3 GHZ CPU[/av_cell][av_cell col_style='avia-highlight-col']5 GHZ CPU[/av_cell][av_cell col_style='']5 GHZ CPU[/av_cell][/av_row]
[av_row row_style=''][av_cell col_style='']256 MB Memory[/av_cell][av_cell col_style='avia-highlight-col']1024 MB Memory[/av_cell][av_cell col_style='']4 GB Memory[/av_cell][/av_row]
[av_row row_style='avia-button-row'][av_cell col_style=''][av_button label='Get Private Plan' link='manually,http://' link_target='' color='theme-color-subtle' custom_bg='#444444' custom_font='#ffffff' size='medium' position='center' icon_select='yes' icon='25']

[/av_cell][av_cell col_style='avia-highlight-col'][av_button label='Get Business Plan' link='manually,http://' link_target='' color='theme-color' custom_bg='#444444' custom_font='#ffffff' size='medium' position='center' icon_select='yes' icon='29']

[/av_cell][av_cell col_style=''][av_button label='Get Mega Plan' link='manually,http://' link_target='' color='theme-color-subtle' custom_bg='#444444' custom_font='#ffffff' size='medium' position='center' icon_select='yes' icon='44']

[/av_cell][/av_row]
[/av_table]
[/av_section]

Best regards,
Vinay

Hey dannhanks,

The easiest way to get the post ID is by opening the post in admin dashboard

There are several other methods please check https://premium.wpmudev.org/blog/display-wordpress-post-page-ids/

Best regards,
Vinay

Hi,

Thank you for bringing this to our notice I’ll check this on my installation and update our developers. Glad you found a workaround!

Best regards,
Vinay

Hey SandraSquires,

Yes it is possible would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

Hi,

Glad you figured it out and thank you for sharing the tips.

Feel free to get in touch with us if you have any questions.

Best regards,
Vinay

Hi,

Thank you for sharing the tip :) Feel free to get in touch with us if you have any questions.

To learn more about enfold features please check – http://kriesi.at/documentation/enfold/

Best regards,
Vinay

Hi,

Yes hopefully a viable solution for this issue will be out soon.

Thank you for reaching out to us. To learn more about enfold features please check – http://kriesi.at/documentation/enfold/

Best regards,
Vinay

Hi,

We cannot see the site I guess it is because it is password protected. If you post the login credentials as private data except you and moderators no one else can view it. Use any email of your choice and setup the login credentials and share it with us :)

Best regards,
Vinay

Hi,

There are many plugins that are not updated and from experience I can tell you that a plugin conflict is one of the reason that can affect normal functioning of some features on your site. We request you to update all the plugins to the latest version and if yous till have any issues with pagination go ahead and try the plugin compatibility test as Jordan suggested.

Best regards,
Vinay

Hey Everylite,

The masonry gallery automatically set’s the image size depending on the number of images set to display in a single row. What you are trying to accomplish may be possible by using Grid rows and easy slider elements. Please give it a try in the advanced layout builder elements.

Let us know if you have any questions :)

Best regards,
Vinay

Hi,

I’m sorry for the delay, do not worry we are here to help! We need to take a closer look at this issue but the login page is blocked. We are a global team so unblock Philippines, Lithuania, Germany, Jamaica, Austria, India, Sweden.

Best regards,
Vinay

• This reply was modified 9 years, 1 month ago by Vinay.