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Hey Silvio,
I’m unable to reproduce this issue. At the moment i could suggest using a plugin like https://wordpress.org/plugins/super-smooth-scroll/
Let us know if this fix the issue…
Best regards,
VinayHey lamiesainthonore,
Please select boxed layout from Enfold > General layout > layout > use stretched or boxed > boxed
Then upload your custom background image to Enfold > General Styling > Body Background.
Let us know if you have any questions :)
Best regards,
VinayHi,
We need to take a look at the setup please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
- a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px){ .responsive .phone-info { position: absolute; top: -2px; left: -38%; } #header_meta .sub_menu>ul { position: absolute!important; top: 30px; } #header_meta { min-height: 60px!important; } }
Best regards,
VinayHi,
Glad you were able to sort this out!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Best regards,
VinayHey Hugues,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px) { .responsive #top .av_header_transparency #header_meta { background: #d9544f!important; }}
Best regards,
VinayHey aderal2016,
To change the div background image you need to set the background for it in css instead of setting the background image in backend.
#mission{ background-image: url(‘background_1.jpg’); } #mission:hover { background-image: url(‘background_2.jpg’); }
The social icons do not change color on hover because it is a image. please use the default social icon included in the theme and apply the working css you already have on the blog page to change the background color.
Best regards,
VinayHi,
Thank you for using Enfold :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Best regards,
VinayMay 27, 2016 at 11:37 am in reply to: datepicker pops out in every field of the contact form #639221Hi,
The login URL is not working.
While keeping all the plugins deactivated Please create a new page and add a new form and let us know if that works fine.
Best regards,
VinayHi,
I checked the site for any issue it worked fine and was not able to reproduce the error.
To resolve the image blur issue for large background images please select a large image size
Best regards,
VinayHi,
Yes please maintain the same folder structure as the main theme inside the child theme.
Best regards,
VinayHi,
I don’t see any errors on your site your site is functioning correctly. Child theme is used for customisation and we provide you with a basic version to get started and build upon it. I think the main issue here is to setup the site the way you like it but it’s not clear what you are trying to achieve. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Or check the private data do you want to move the pages menu to the right side of the logo? Let us know what exactly you are trying to do so we can help you better.
Best regards,
VinayMay 27, 2016 at 8:28 am in reply to: Blank Default Editor after using Advanced Layout Editor #639155Hi,
You may have to re-create the post in default editor first then enable ALB. I created a new post _enfold test and it works fine.
I have enabled the debug mode and the content is editable in the box below the advanced layout editor.
I also created a new post and checked for the same issue the content is editable in default editor.
Not sure how or why it’s not showing in the post you created, the content should show unless you have built the page in Advanced layout editor.
Best regards,
Vinay-
This reply was modified 9 years, 1 month ago by
Vinay.
Hey Doron,
A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.If the above do not resolve the issue we need to take a closer look at this please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
VinayHi,
@bguillar Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/
Best regards,
VinayHi,
Please refer to this post for a solution https://kriesi.at/support/topic/color-section-at-least-60/#post-591950
Please make sure to use a child theme to make those changes.
Best regards,
VinayMay 26, 2016 at 8:21 pm in reply to: Floating button / submenu / notification at the button, on top of a color sectio #638935Hi,
We are glad to help you :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold.
Best regards,
VinayHi,
It will allow you to have one image. Please try out the widget and let us know if you have any questions :)
Best regards,
VinayHi,
Glad it’s all working fine now :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold.
Best regards,
VinayMay 26, 2016 at 8:18 pm in reply to: portfolio detail page – thumbnail images – rounded corners #638928Hi,
Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Best regards,
VinayHi,
Glad everything is working now! that’s great news.
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)
Best regards,
VinayHi,
Thank you for the info I had not received it earlier.
To achieve what you are looking for I had to comment out some css and add the below in your child theme styles.
.html_header_top #top .av_menu_left .main_menu{ display: none !important; } .av_minimal_header #header_main .container { margin-top: -90px; }
Please refresh the page to clear cache and review the site :)
Best regards,
VinayHi,
I do not see the phone number on the site would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey NadiaKamil,
To remove Kriesi mark and link from footer go to Enfold Theme Options > Footer > Copyrights and add [nolink]
Best regards,
VinayHey owls_studio,
I checked on windows and on my android mobile in both cases the contact form displayed a thank you message correctly. please see screenshot.
If yous till have any issues please post us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
VinayMay 26, 2016 at 12:26 pm in reply to: show the size of the product under the name of the product #638659Hi,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
However we can point you to some useful links please check
https://docs.woothemes.com/document/display-product-dimensions-on-archive-pages/Best regards,
VinayMay 26, 2016 at 12:21 pm in reply to: Two menu's on each page (one on the right + one under the logo) #638657Hey jurgen1979,
Please use a fullwidth submenu element in the advanced layout builder.
Also check out the options available in Enfold > header > Extra Elements > Header Secondary Menu
A combination of both can be used to accomplish what you want :)
Best regards,
VinayHey sjidesign,
I see a couple of forms on the site would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey shalenie,
Thank you for using Enfold :)
I checked for the issue but i don’t see an email address in the form element. Please enter a valid email address and it should work fine.
Best regards,
VinayHey Aurora,
I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?
The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.
Best regards,
Vinay -
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