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Viewing 30 posts - 7,021 through 7,050 (of 10,428 total)
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  • in reply to: Problems with blog grid layout #642688

    Hey gemekiwei,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .slide-entry {
        width: 100%!important;
        margin-left: 0%!important;
    }}
    

    Best regards,
    Vinay

    Hi,

    Please login to the site using a chrome browser and update the theme, this should fix the current issue you are facing :)

    please see attached screenshot.

    Best regards,
    Vinay

    in reply to: Megamenu link descriptions break subitem formatting #642682

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
    Adjust the margin left value to suit your design.

    #mobile-advanced li > a:before, .html_header_mobile_behavior #mobile-advanced span > a:before, #mobile-advanced .mega_menu_title:before {
        margin-left: -15px!important;
    }
    

    If this does not help we need to be able to inspect them in order to help. We will keep this ticket open, please get back to us when we can view the site online so we can further investigate this issue.

    Best regards,
    Vinay

    in reply to: Gallery Like This? #642680

    Hi,

    We do not know much about 3rd party plugins as there are many different types out there please give it try https://wordpress.org/plugins/search.php?type=term&q=slideshow+gallery

    and if you like to buy any paid plugins you could search here http://codecanyon.net/search?utf8=%E2%9C%93&term=gallery+plugin

    Best regards,
    Vinay

    in reply to: "share this" social icons font & hover color #642677

    Hi,

    Glad we could help!

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

    Hey enfold4phil,

    Please use the gallery element inside a color section. You can then add custom #ID to the color section to target it using css and remove the padding in mobile version.

    /*Desktop */
    #customID {
    		padding: 150px!important;
    	}
    /*Mobile*/
    @media only screen and (max-width:768px){
    	#customID {
    		padding: 0px!important;
    	}
    }
    

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Increase space below menu #642670

    Hi,

    The login credentials do not work.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    Adjsut the padding-top value for desktop and mobile as required

    /*Desktop */
    .html_boxed #main {
    		padding-top: 150px!important;
    	}
    /*Mobile*/
    @media only screen and (max-width:767px){
    	.html_boxed #main {
    		padding-top: 50px!important;
    	}
    }
    

    Best regards,
    Vinay

    in reply to: load demo contents not available #642661

    Hey abraabra,

    I am assuming this is a new site and you have no data stored.

    Use a plugin like database reset https://wordpress.org/plugins/wordpress-database-reset/ which will clear all data on wordpress and import a fresh copy of the demo. This should work for you well :)

    If you still have any issue please feel free to get back to use with a link to your site.

    Best regards,
    Vinay

    in reply to: Logo not sharp when uploaded. #642660

    Hey Nabil,

    While saving the logo in photoshop please try to select sharp or strong. Try and save it as png24 and test it as a jpg image as well. See which one works best for you

    If yous till have any issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

    in reply to: Help with hidden line wrap mega menu enfold #642657

    Hey kelsangchodor,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Takes forever to load #642654

    Hey kazzijazz,

    I tested the site on google page speed insight and it gave an error on the response time it is mostly due to the server struggling to process your request and a few other steps like using a caching plugin to optimize the delivery of the web files will improve the speed. Please check the link in private.

    Best regards,
    Vinay

    in reply to: Issue with the logo size #642653

    Hey Jean-Francois,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 1134px) {
    nav.main_menu {display:none !important;}
    #advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
    }
    

    Best regards,
    Vinay

    Hi,

    I’m not sure what caused this issue but I changed the settings to “Large gap” everything started working correctly and then changed it back to “No gap” as it was before. it looks good on my end now please see screenshot attached. Hard refresh the page to clear browser cache and review the site :)

    Best regards,
    Vinay

    in reply to: Caption in Lightbox? #642644

    Hi,

    The caption feature is already there in the current version but i suspect some files are corrupt hence it is not working correctly on your site. Enfold 3.6 will be out very very soon and i suggest updating the theme instead of replacing the theme files via FTP(let’s keep this as a last resort).

    If theme update via Enfold options do not resolve this issue please manually replace the theme files via FTP. Follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    That should fix any issues you are currently experiencing :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 1 month ago by Vinay.
    in reply to: styling contact 7 form as Enfold default #642637

    Hi!

    Styling contact form 7 to match enfold will work great on contact forms. Contact form 7 is not compatible with mailchimp right out of the box. You need to use additional plugins to make it work with mailchimp.

    I tested the default mailchimp form and it works fine and looks exactly like how you like it. (please check private link) May I know the reason why you want to use CF7 for mailchimp?

    You are using a regular contact form all the subscribed emails will be sent to the email address (in private) used in the form.

    Regards,
    Vinay

    • This reply was modified 9 years, 1 month ago by Vinay.
    in reply to: Changing font for headers only #642490

    Hey Mark,

    The logo is an image so it’s hard to say what font it is. if you know what font it is you can add custom fonts to WordPress and change the heading style using css.

    Please refer to this link https://www.fontsquirrel.com/tools/webfont-generator and https://premium.wpmudev.org/blog/custom-fonts-css/

    Best regards,
    Vinay

    in reply to: Shop view #642474

    Hey Thomas,

    Please try adding this at the very end of your themes / child themes functions.php file:

    function variable_price(){
    ?>
    <script>
    jQuery(window).load(function(){
         	jQuery('.price').find('.amount').eq(1).remove();
            jQuery(".product-type-grouped .price").text(function () {
        		return jQuery(this).text().replace("–", " "); 
    	});
    });
    </script>
    <?php
    }
    add_action('wp_head', 'variable_price');

    Best regards,
    Vinay

    in reply to: Woocommerce – Mobile Shopping Cart #642437

    Hey rlogan2334,

    By default the cart icon should show up on the mobile device. It may be hidden due to a custom code. The login credentials do not work for me to have a closer look at this issue. Please remove any custom css added and check if the cart icon appear in mobile device add the css one block at a time to know which code is causing this issue.

    Best regards,
    Vinay

    in reply to: Caption in Lightbox? #642427

    Hi,

    I did recheck the issue the captions are visible upon refresh however when you click next they are not picked up. This could be because of a conflict or a corrupt file. To fix this issue the theme files have to be re-placed over FTP but I suggest wait for a couple of day’s as a new theme update v3.6 is coming out. Try updating the theme it should sort this out as the theme files get updated.

    Best regards,
    Vinay

    in reply to: No image title in lightbox #642409

    Hey Chris,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    Hey!

    Glad we could help!
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold!

    Best regards,
    Vinay

    in reply to: Font Overlapping Logo #642156

    Hi,

    We have added this code to the Quick CSS section under Enfold > General Styling :

    @media only screen and (max-width: 1324px) {
    nav.main_menu {display:none !important;}
    #advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
    }
    

    Best regards,
    Vinay

    in reply to: get rid of mailchimp popup #642154

    Hi,

    Strange but it did not show up for me on chrome may be because of a pupup blocker. I can see it now on IE.

    Do you remember adding any custom code in Enfold > Theme Options > Google Analytics Tracking Code or may be installed a plugin to achieve this?

    If not we need to take a closer look please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username
    • Permission to deactivate any plugin

    Best regards,
    Vinay

    in reply to: header widget problem #642148

    Hey kaloraat!

    We noticed you have a couple of tickets open for the same issue. It will be a lot of work for all of us to work on multiple tickets for one issue and it will slow down the process. Please let us know which ticket you would like us to answer so we can focus on only one ticket and help you resolve this.

    I remember working on this issue on this ticket If you wish we can close the rest of the tickets which are related to this issue and focus on this one :)

    Let us know…

    Cheers!
    Vinay

    in reply to: iframe #642144

    Hi,

    Great you found a workaround. just inc ase if any one else who is looking for same solution below is the answer.

    http://site.com?iframe=true
    

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Too many h2 tags (SEO) #642139

    Hi,

    You can change the special headings “h2” tags to “h3” to reduce the number of h2’s in the edit options of the special headings.

    if this does not work for you Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Vinay

    in reply to: Responsive issues #642138

    Hey Denis,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    
    /* line break issue*/
    p {
         word-wrap: break-word;
    }
    
    @media only screen and (max-width: 980px) {
    /* Testimonials */
    .avia-testimonial-content {
          width: 100%;
          margin-top: 30px;
    }
    /* Service */
    .avia-icon-list .iconlist_content_wrap {
        width: 100%;
        padding-top: 20px;
    }
    /*footer*/
    #footer .flex_column {
    	width: 100% !important;
    }}
    
    

    On the homepage if you use a image as background the browser tries to fill the image and it is expected to cutoff in some screens as the image need to fit both height and width. Instead use an image element inside a colorsection.

    Best regards,
    Vinay

    Hi,

    Please try adding this at the very end of your themes / child themes functions.php file:

    function gallery_remove_firstImg(){
    ?>
    <script>
    jQuery(window).load(function(){
         	jQuery(".av-masonry-container").find('.isotope-item.av-masonry-item-no-image').eq(0).remove();
    });
    </script>
    <?php
    }
    add_action('wp_head', 'gallery_remove_firstImg');

    Best regards,
    Vinay

    in reply to: get rid of mailchimp popup #642100

    Hi,

    I checked the link you provided and i do not see any mailchimp pop-ups or mailchimp related subscribe options. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :) The above mentioned link is not working at the moment.

    This is what i see when i try to access it

    Best regards,
    Vinay

Viewing 30 posts - 7,021 through 7,050 (of 10,428 total)