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Hi,
Glad you found a workaround! and thanks for sharing your tip.
Thank you for using Enfold.
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#socket .sub_menu_socket { margin-left: 0px!important; }Best regards,
VinayHi,
That options should be still available for you in version 3.6. However if you do not see it please deactivate the theme and activate it again.
If you still have any issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
VinayJune 7, 2016 at 7:57 pm in reply to: bg image in grid row not covering whole height (only on iPad) #644313Hi,
Thank you for showing your support by rating our theme :)
We will mark this as closed.
Best regards,
VinayHi,
This is a wordpress feature and not related to theme, make sure you check the option that say’s “Download all media” after selecting the import file.
I assume you are trying to clone the site and if you still have any issue give this plugin a try https://wordpress.org/plugins/wp-clone-by-wp-academy/ Please note this will help you clone the site. All data on the source site will be replaced with the cloned site.
Best regards,
VinayHi,
Glad we could help :)
Best regards,
VinayHi,
When you inspect the text you will notice that there is default inline style text align left is applied.
Please select all the text in the text editor and click on justified icon to justify the text.
Best regards,
VinayHi,
I checked the contact form and it is working great! I think it may be your email address. Please check your email address to one on gmail for testing purpose and check the contact form. You will notice that the contact form works without any issue while using email address that ends with gmail or yahoo. There is no problem with the theme or your email client. We would like to hear what the hosing company would say about this.
Test page link in private content.
Best regards,
VinayHi,
Please try adding this at the very end of your themes / child themes functions.php file:
http://pastebin.com/raw/Fjfs4rs9
Best regards,
Vinay-
This reply was modified 9 years, 9 months ago by
Vinay.
June 7, 2016 at 7:14 pm in reply to: wpml different language in standard and advanced layout #644294Hi,
I notice the transparent header on the staging site and glad you found a workaround.
let us know if you have any questions.Best regards,
VinayHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold!Best regards,
VinayHi,
The default wordpress login URL did not work so I tried both the links one by one on my installation and both of them did not work. After the src there is no http:// not sure if that would affect in any way. Please try to regenerate the affiliate links and add them to the site. Alternately you could try many of the plugins available for this purpose like https://wordpress.org/plugins/amazon-link/
Best regards,
VinayHi,
Glad we could help :)
Best regards,
VinayHi,
The font size is coming from 2 places on your site.
1. Default font size is set in Enfold > general Styling > Fonts
2. The other one i think you have set in the text editor while entering the text.
The font size entered in text editor will override the default font size.
Please check in both the places if you still have any issue we need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username
Best regards,
VinayHi,
I checked your site again but to be honest there is not much we can do about it. however we can point you in the right direction and you probably will need to take a new approach to it. please refer to the below links.
http://stackoverflow.com/questions/20143637/responsive-facebook-comment-box
https://premium.wpmudev.org/forums/topic/ho-do-you-make-facebook-comments-box-responsive
Best regards,
VinayHi,
Once you are in the Enfold support forum and see all the topics scroll down to the bottom where it say’s “Start a new topic” to open a new ticket.
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
VinayHi,
The image should look good in lightbox but not sure why it is blurry. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey Kurt,
To add border to the first column please add a custom class name to the column. Refer to this link and enable custom css class name http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
and use the below css in child themes styles or in Quick CSS
.border-right{ border-right: 1px black solid }Best regards,
VinayHey dburton77,
I checked the slider and did not notice any blinks or gaps all slides looks same on my end. Would you mind posting us a screenshot/mockup of the issue? You can upload the screenshot to imgur.com or dropbox and share the link here :)
Best regards,
VinayHi,
If you are able to login to backend please de-activate and activate the theme and it should work.
If not access the theme folder via FTP and rename the enfold theme folder to enfold2. Login to wordpress backend and re-install the theme it should resolve the issue.Best regards,
Vinay-
This reply was modified 9 years, 9 months ago by
Vinay.
Hi,
Glad it’s back to normal :) Our developer team is informed of the same.
Let us know if you have any questions.
Best regards,
VinayHi,
We are working on your ticket please wait while we update the results here soon.Please use the below code in functions.php make sure to remove the old code before installing this one :)
function remove_firstImg_inLightBox(){ ?> <script> jQuery(document).ready(function(){ jQuery('a.avia-gallery-big').each(function(){ jQuery(this).siblings('.avia-gallery-thumb').find('a.lightbox').eq(0).remove(); }); }); </script> <?php } add_action('wp_head', 'remove_firstImg_inLightBox');Best regards,
Vinay-
This reply was modified 9 years, 9 months ago by
Vinay.
Hi,
If i remember you have a open ticket for this issue already. I have responded to your ticket, let’s stick to the ticket so we can keep the focus on original topics and avoid creating multiple tickets for same issue :)
Best regards,
VinayHi,
The video URL you are trying to include is unlisted and it may not work for you
Please feel free to try any video link which is free to share from youtube.
Enter the youtube video URL and set your preference http://www.vtubetools.com/
Copy the URL src from iframe code and use it in the theme with a 3rd party lightbox plugin.
<iframe width="560" height="315" src="http://www.youtube.com/embed/ku6SAMsyHbo?&autoplay=1&start=14" frameborder="0" allowfullscreen></iframe>At the moment the youtube videos with custom parameters are not supported to open in lightbox.
Example : https://www.youtube.com/watch?v=ku6SAMsyHbo&autoplay=1&start=24 will not work in lightbox.Request you to open new tickets for different issues.
Best regards,
VinayHey!
The menu is modified so it is not possibly to add the social icons with quick custom code it will take a lot of time to modify this. instead we have added the social icons outside the mobile menu in mobile please review the site now :)
The below css was added in Styles.css
/* Mobile Social Icons*/ #header_main .social_bookmarks{ display:block!important; } @media only screen and (max-width:767px) { #header_main .social_bookmarks{ margin-top: 44px!important; margin-right: -66px!important; } }Regards,
VinayHey!
I apologise for the late reply, since Basilis is helping you out it did not appear in the queue for me.
Wordpress recently update the jQuery version which caused the slider to stop working on your site. The code provided earlier fixed this issue almost every time. However if an error shows up after adding the code in functions.php it is more or less a warning message (this does not in anyway affect the data on the site) and it can be fixed in no time by editing the functions.php file but it will be possible only with FTP access.
I understand where you’re coming from but do not worry at all you are indeed in expert hands. With your kind co-operation we will go the extra mile to resolve this efficiently for you :)
Cheers!
VinayHi,
The form is missing labels which is causing the submit button to jump down. This works great if all form fields are wrapped in
<p > tag and regular form labels :) It would be a lot of work to make the form labels work inline in input filed and you will probably need to hire a freelancer.Best regards,
VinayHi!
Glad we could help! We really appreciate it if you rate our theme on themeforest :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold!Regards,
VinayJune 6, 2016 at 8:14 am in reply to: Enfold Theme causing WooCommerce "Products" admin menu to disappear #643340Hi,
It is recommended that the wordpress, themes and plugins are always updated. I notice the products menu is still not visible could you also please update woocommerce to the latest version.
Let us know if you have any questions.
Best regards,
Vinay-
This reply was modified 9 years, 9 months ago by
Vinay.
Hey dabomb,
It was made using Grid Rows available in the layout elements and images were inserted.
Try enabling the debug mode and use the below shortcode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
[av_layout_row border='' min_height='0' color='main_color' mobile='av-flex-cells' id='collections'] [av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat'] [av_image src='http://kriesi.at/themes/enfold-shop/files/2015/03/winter-girl-small-495x400.jpg' attachment='551' attachment_size='portfolio' align='center' animation='no-animation' styling='no-styling' hover='av-hover-grow' link='product,66' target='' caption='yes' font_size='' appearance='' overlay_opacity='0.7' overlay_color='#6786a1' overlay_text_color='#ffffff'] NEW WINTER COLLECTION [/av_image] [/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat'] [av_image src='http://kriesi.at/themes/enfold-shop/files/2015/03/couple-sitting-495x400.jpg' attachment='546' attachment_size='portfolio' align='center' animation='no-animation' styling='no-styling' hover='av-hover-grow' link='product_cat,15' target='' caption='yes' font_size='' appearance='' overlay_opacity='0.7' overlay_color='#6786a1' overlay_text_color='#ffffff'] LATEST STREET CLOTHES [/av_image] [/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat'] [av_image src='http://kriesi.at/themes/enfold-shop/files/2015/03/girls-shopping-desat-495x400.jpg' attachment='549' attachment_size='portfolio' align='center' animation='no-animation' styling='no-styling' hover='av-hover-grow' link='product_cat,12' target='' caption='yes' font_size='' appearance='' overlay_opacity='0.7' overlay_color='#6786a1' overlay_text_color='#ffffff'] FRESH SPORTSWEAR [/av_image] [/av_cell_one_fourth][av_cell_one_fourth vertical_align='top' padding='0px' padding_sync='true' background_color='' src='' attachment='' attachment_size='' background_attachment='scroll' background_position='top left' background_repeat='no-repeat'] [av_image src='http://kriesi.at/themes/enfold-shop/files/2015/03/hipster-girls-working-495x400.jpg' attachment='554' attachment_size='portfolio' align='center' animation='no-animation' styling='no-styling' hover='av-hover-grow' link='product_cat,10' target='' caption='yes' font_size='' appearance='' overlay_opacity='0.7' overlay_color='#6786a1' overlay_text_color='#ffffff'] FUNKY ACCECCOIRS [/av_image] [/av_cell_one_fourth] [/av_layout_row]To remove all caps from h tags would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
Vinay -
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