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Viewing 30 posts - 6,121 through 6,150 (of 10,428 total)
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  • in reply to: Not found xml map page #659004

    Hey troupdim,

    Thank you for contacting us, To enable sitemaps in Yoast plugin please refer to this link https://kb.yoast.com/kb/enable-xml-sitemaps-in-the-wordpress-seo-plugin/

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: Remove Social Media share buttons for post and page #659003

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .template-blog .post_delimiter {
        margin: 0!important;
    }
    

    Best regards,
    Vinay

    in reply to: Hide Featured Image #658998

    Hey gorgani,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .rounded-container .iconfont, .small-preview .iconfont { display: none; }
    

    If it does not help please share the precise link to the element in questions so we can inspect it and help you with a solution.

    Best regards,
    Vinay

    Hi,

    Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    However while troubleshooting your site something went wrong. removing the below code from the bottom of wp-content/themes/enfold/functions.php page will fix this issue.

    //set builder mode to debug
    add_action('avia_builder_mode', "builder_set_debug");
    function builder_set_debug()
    {
    	return "debug";
    }

    Let us know the FTP login details in private message.

    Best regards,
    Vinay

    in reply to: Problems #658975

    Hey Javi,

    We are glad to assist you, We need to know what error message you are getting in order to assist you better. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: Blurry images #658974

    Hi,

    I tried to troubleshoot this issue but the default login URL do not work. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: Remove image link in Accordion Slider #658921

    Hi,

    Yes pointer-events: none !important; can be used if it does not work for some reason please share a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    Hi,

    The login credentials do not work, The css rule that is getting applied to the menu is coming from child theme css. remove all the custom css and add it back one block of code at a time and refresh to know which css code is causing the issue.

    Best regards,
    Vinay

    Hey pawder,

    Please delete the “enfold” folder from “/wordpress/wp-content/themes/”

    Extract the downloaded package and find the “enfold” folder and upload only the “enfold” folder to “/wordpress/wp-content/themes/”

    let us know if you have any questions.

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: Blog Post Images Showing in IE, but not Chrome #658838

    Hey Chris,

    It appears the blog post images looks fine in chrome please check the screenshot below. If you still have any issue on chrome please let us know which device and browser version it is.

    Best regards,
    Vinay

    Hi,

    Please change 6px to 3px in the code that is provided earlier.

    /*fix padding on Left Sub Menu (Services) when selected*/
    .widget_nav_menu ul:first-child>.current_page_item>a {
    padding: 3px 0px 0px 0 !important;
    }

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Menu underline size #658826

    Hi,

    It is possible to show the hover effects only on the menu item that is hovered and disable the effect on the active menu. It should also get automatically enabled when none of the menu items are hovered. We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support and you may have to hire a freelancer.

    However we can help you disable hover effects on menu items other than the active menu let us know if you like to disable the underline effect on hover.

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: Custom image float style CSS #658824

    Hi,

    Thank you for sharing the mockup, to modify specific icon box please add the below css to quick css and the custom css class name “icon-offset” to the icon box element.

    .icon-offset .avia-image-container-inner {
        margin-top: -200px;
    }

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Custom image float style CSS #657839

    Hey gerardbao,

    It’s not clear what you are trying to do? Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    in reply to: License question when cloning a website #657838

    Hey asara,

    To add a new license to the cloned site please go to themeforest purchase Enfold and check your email for the license code. Copy and paste it in the theme update options :)

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Can't install Enfold Child #657800

    Hi,

    I tried to install the child theme but unfortunately it is not working.
    Please deactivate all active plugins and update the theme to the latest version.
    Activate default wordpress theme and download the child theme from kriesi.at/documentation/enfold/using-a-child-theme/ and try to install it again.

    The theme update should overwrite any corrupt files. Once this is done you can re-activate the recently active plugins.

    Best regards,
    Vinay

    in reply to: Place Enfolds social media buttons in footer #657797

    Hi,

    Glad we could help! We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: After add some Categorys, the Website is broken #657795

    Hi,

    In the LayerSlider settings please select a image for the slides. it can be accessed from LayerSlider > All Sliders > Slider Preview >

    Let us know if this brings any visible change to the slides.

    Best regards,
    Vinay

    in reply to: The state field is missing on the checkout. #657779

    Hey evekj,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Latest News #657770

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    Hey Philipp,

    The comment section on the example link you provided works fine. Not sure if it is the latest version but we need to be able to see the issue and inspect the element in question to provide a solution. if you still have any issue please link us to the exact page where we can see the issue and troubleshoot it.

    Best regards,
    Vinay

    in reply to: printable page of site #657763

    Hi,

    Please let us know exactly which area you like to hide.

    Editing theme files directly is not recommended as the changes will be lost when the theme updates instead please use a child theme to add custom modifications. kriesi.at/documentation/enfold/using-a-child-theme/

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.

    Hi,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Remove Social Media share buttons for post and page #657750

    Hey Jon Erik,

    I have created a private test post for testing purpose. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .category-team .av-share-box {
    	display: none !important;
    }
    

    Best regards,
    Vinay

    • This reply was modified 9 years, 7 months ago by Vinay.
    in reply to: Child Theme Issues #657743

    Hi,

    Parent theme settings can be imported from Enfold > Import/Export

    You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    in reply to: Header padding or more bottom padding for logo #657727

    Hey akua_web,

    The header size can be increased from Enfold > Header > header Size > header Custom Height

    Best regards,
    Vinay

    in reply to: Masonry Gallery RTL grid #657520

    Hi,

    Thank you for your kind words and your support. We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Google Map Media Element not getting coordinates #657518

    Hey robsdesigns,

    What address are you trying to add? Please get the coordinates from http://www.gps-coordinates.net/ and paste them into the theme.

    Let us know the address in private so we can further troubleshoot this issue.

    Best regards,
    Vinay

    in reply to: Moving the logo logo and the header menu right #657516

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 1400px) {
    	#menu-item-3223 {
    		margin-right: 285px;
    	}
    }
    

    Best regards,
    Vinay

    Hi,

    It’s not possible to exclude the page but you can hide the contents of the page if this is something that help please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    In the below code replace the page id with the actual page id class name of the page which you like to hide. Right click and inspect the body element to get the page ID.

    @media only screen and (max-width: 767px) {
    	.page-id-XXX {
    		display: none !important;
    	}
    }
    

    Best regards,
    Vinay

Viewing 30 posts - 6,121 through 6,150 (of 10,428 total)