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Viewing 30 posts - 6,091 through 6,120 (of 10,428 total)
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  • Hi,

    That seem to me a bit strange, a plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Social Share interfering with footnotes #659289

    Hi,

    I have not used footnotes but I cannot see any difference in the one with the issue http://www.understandchristianity.com/bible/joshua/ and the one which works correctly http://www.understandchristianity.com/bible-notes/genesis/genesis-2/ .

    Best regards,
    Vinay

    in reply to: Custom Layout #659281

    Hi,

    1. Insert the text and click inside the text content where the image has to be inserted.
    2. Click Add Media to insert the image and select left align to wrap text around it.

    Best regards,
    Vinay

    in reply to: Vertical size of the logo #659270

    Hey cblajos,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .logo img {
       max-height:80px!important;
    }
    

    Best regards,
    Vinay

    in reply to: Fixing the Top Section of the Website – Spacing Etc #659268

    Hey cblajos,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    Adjust the padding top and bottom values to suite your design.

    .page-id-1097 .content:first-child {
        padding-top: 10px;
        padding-bottom: 10px;
    }
    

    Best regards,
    Vinay

    in reply to: Header Changes with Widget Area? #659247

    Hey Micheal0424,

    It is possible using header widget http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ but there is no simple code snippet that it can be achieved with. Once you setup things and get going we can try to help you if it does not take too much time to achieve it. If it does appear to take a lot of time you may have to hire a freelancer to do this.

    Best regards,
    Vinay

    Hi,

    I’m unable to add layout builder element and save/publish a test page privately due to security settings on your site.

    I don’t see the console error you mentioned on my end it may be due to caching issue Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome devtools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    The only Error in console is the google maps error which started after google made few changes to the API. Kriesi is working on it and we will soon release an update.

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Fixed logo on desktop, relative logo on mobile #659143

    Hi,

    As mentioned the logo is already relative. Are you trying to show the logo within the header area? the height of the logo is more than the header so it is bound to extrude. Reduce the logo height to around 55px. If this is not what you want please post us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    @media only screen and (max-width: 767px) {
    .responsive .logo a, .responsive .logo img {
        height: 50px !important;
        max-height: 50px !important;    
        top: -20px!important;
    }}
    

    Best regards,
    Vinay

    Hey mikehenze,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Make Contact Form Table Rows Background Transparent #659139

    Hey kirillko,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .socket_color table, .socket_color tr:nth-child(odd){
    	background: transparent;
    }
    
    tr:first-child th, tr:first-child td {
        border-style: none!important;
        border-top-width: 0!important;
    }
    
    .page-id-126 input[type='text'],.page-id-126 select, .page-id-126 input[type='email'] {
    	background:#FFF!important;
    }
    

    Best regards,
    Vinay

    in reply to: Multi License #659137

    Hi,

    Please open a new ticket for different issues and provide us a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.

    Hey caudebert,

    The footer background image can be added from Enfold > General Styling > Footer > Background Image
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hey longlife0428,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    in reply to: Custom CSS not working #659132

    Hey webdevsd,

    Please try adding the page ID that is available when you right click and inspect the page body tag to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    /* About page */
    .page-id-9 {
    font-size: 50px!important;
    color: #d13d32!important;
    padding-top: 10px!important;
    }
    

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: Good day #659119

    Hi,

    We do not support Avada theme. Please contact the theme author as they know their theme best.

    Please add this code http://pastebin.com/raw/K74wakgY in wp-content\themes\enfold-child\functions.php file at the bottom and let us know if you have any questions.

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: Want to get rid of line or border #659117

    Hey Jon Erik,

    That’s coming from the whitespace element which has -1000px.

    Deleting the whitespace element will work for you fine. Let us know if you have any questions.

    Best regards,
    Vinay

    Hi,

    I have copied the shortcode into the _test page and setup the page options. You can use a plugin to clone pages :)

    https://wordpress.org/plugins/duplicate-post/

    Best regards,
    Vinay

    Hey Niemitz (www.bios-tec.de),

    We are aware of this issue. An update will be released in the future versions. For the moment please use http://www.gps-coordinates.net/ to get the coordinates and enter in the widget area.

    Best regards,
    Vinay

    in reply to: Search Bar Mobile #659093

    Hi,

    Glad we could help.
    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: MailChimp Newsletter Widget #659091

    Hi,

    Glad you found a workaround, To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Fixed logo on desktop, relative logo on mobile #659090

    Hi,

    The logo is relative already but the header is positioned fixed so logo appears to be fixed since it is inside the header. To make the header relative Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px){
    .responsive #top #wrap_all #header {
        position: relative!important;
    }}
    

    Best regards,
    Vinay

    in reply to: Menu problems #659088

    Hey b2bdevnet,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Make a link a button… #659020

    Hey Andrea,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #categories-3 ul li a {
        width: 100%;
        height: 100%;
        display: block;
    }
    

    Best regards,
    Vinay

    in reply to: Offcenter Google Maps #659019

    Hey haydaw,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    An alternate solution would be to reduce the width of the box by breaking the long lines so the map pin can be seen.

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Add search to Secondary Menu #659017

    Hey Tim,

    Sorry for the delay, please undo the modifications and share the link where we can see the element in question so we can provide you with proper code that you can add to child themes function.php

    If you like to download or know more about using a child theme please check http://kriesi.at/documentation/enfold/using-a-child-theme/

    Best regards,
    Vinay

    in reply to: Enfold Default Width #659016

    Hi,

    Most of our demos use 1310px. To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Thank you for using Enfold. Please feel free to get in touch with us if you have more questions :)

    Best regards,
    Vinay

    in reply to: Theme content wrapper name #659013

    Hey Hugues,

    Unique ID’s can be added to colorsections or grid rows.

    To target advanced builder elements with custom css class names please check this link http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Best regards,
    Vinay

    in reply to: different seperator #659012

    Hey jelle,

    We need to take a closer look at the backend Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Social Share interfering with footnotes #659010

    Hi,

    1. Yes, third party plugins are out of our support scope.

    2. Without seeing the conflict it’s not possible to suggest you anything.

    Please add the social share so we can see what is happening and try to do our best for you :)

    Best regards,
    Vinay

    in reply to: Move easy slider text positioning #659009

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .slideshow_align_caption {
        transform: translateY(-100px);
    }
    

    Best regards,
    Vinay

Viewing 30 posts - 6,091 through 6,120 (of 10,428 total)