Forum Replies Created

Viewing 30 posts - 5,851 through 5,880 (of 10,428 total)
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  • in reply to: full width maonry gallery? #666802

    Hey Chris_85,

    We changed the setting to “Perfect Automatic Masonry: ” please review the site now.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Text alignment on the colour section #666801

    Hey artemtik,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .avia-section.av-minimum-height .container .content {    
        vertical-align: top;
    }
    

    Best regards,
    Vinay

    in reply to: Javascript won't work in enfold #666787

    Hey tipict,

    Try adding the code in the Enfold theme options > Google Analytics Tracking Code section. If you still have any issue I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    in reply to: Add Vertical Separator/ #666785

    Hey noefresh,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    /* Vertical Space */
    .flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.avia-builder-el-5.el_after_av_one_fourth.avia-builder-el-last   {
        border-left: 1px #000 solid;
        margin-left: 0px;
        padding-left: 30px;
    }
    
    

    To remove the padding below the image and the horizontal divider please enable the custom css class name support http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ add a custom class margin-top0 to the divider and the below css in Quick css

    .margin-top0 {
    	margin-top: 0 !important;
    }
    

    Best regards,
    Vinay

    in reply to: Theme options not showing in the dashboard #666781

    Hey uptrendco,

    As the theme options appear when the plugins are deactivated it appears to be a plugin conflict.

    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    Hey bonbuttercup,

    Looks like you are editing the footer menu please edit the main menu it will reflect correctly :)

    Best regards,
    Vinay

    Hey bonbuttercup,

    Try to view the portfolio item directly from backend and see if it opens correctly.

    If it does it may be a permalinks issue. So check if the permalinks options are setup same as the test site.

    If it has been set correctly the site is not moved properly.

    Please use a plugin to move the site.

    https://wordpress.org/plugins/updraftplus/
    https://wordpress.org/plugins/duplicator/

    Let us know if you have any questions.

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: Imported images look more blurry than original #666768

    Hey Boris,

    Please make sure you select the maximum size/resolution available in the media attachment options while importing the image.

    If you still have any issues post us the login details so we can take a look at it.

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: Google Maps Not Working #666766

    Hey heysnads,

    Google changed a few things on their end and Kriesi is working on fixing it. Try to get the co-ordinates from gps-coordinates.net and enter it in the google maps options.

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Enfold- Adding Pagination to the Gallery #666765

    Hey MichaelT1,

    These features are available in masonry gallery. Please try using a masonry gallery element available in the advanced layout builder.

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Numeration in Image w/hotspot #666763

    Hi,

    Thank you for using Enfold.

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Best regards,
    Vinay

    in reply to: Mysterious padding on Color Section #666762

    Hey JamesEisert,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Masonry blog post display order on a page #666761

    Hey wacky32,

    We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Animated Countdown #666753

    Hi,

    Glad you sorted it out.

    Thank you for using Enfold.

    Best regards,
    Vinay

    Hey kilimats,

    Strange it worked for me the first time i logged in and then it say’s not found. I tried to access it via direct URL and it works. See private content for link.

    Let me know if the direct link works for you. If it does it might be a permalink issue or check if any plugin is causing a conflict.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: slider top position on smartphone #666499

    Hey teotaban,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 480px) {
    .responsive #top #main {
        padding-top: 113px !important;
    }}
    

    Best regards,
    Vinay

    in reply to: Positioning two images side by side #666494

    Hi,

    Please create a new ticket with the same mockup and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: [SOLVED] Layout question 2 video's next to each other #666491

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Enable debug mode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and please use the below shortcode

    [av_one_half first  min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display='']
    
    [av_video src='https://www.youtube.com/watch?v=17xmBewxlsM' format='16-9' width='16' height='9' custom_class='']
    
    [/av_one_half][av_one_half  min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display='']
    
    [av_video src='https://www.youtube.com/watch?v=17xmBewxlsM' format='16-9' width='16' height='9' custom_class='']
    
    [/av_one_half]

    Best regards,
    Vinay

    • This reply was modified 9 years, 6 months ago by Vinay.
    in reply to: Full screen map for both PC and mobile #666490

    Hey Starkos,

    I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    Hi,

    Thank you for sharing the link appreciate it.

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Partner / Logo Element keeps disappearing #666480

    Hi,

    Glad we could help!

    Best regards,
    Vinay

    in reply to: WordPress wont cooperate with the Enfold theme #666477

    Hi,

    Are you using the latest version of the theme? Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: mobile view is not correct #666418

    Hey kazse,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px) {
    .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
        margin-top: 10px!important;
    }}
    

    Best regards,
    Vinay

    in reply to: [SOLVED] Layout question 2 video's next to each other #666241

    Hey steviger,

    Please enable custom css class name support for builder elements http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Then add a custom class name to the videos and adjust the values in the below code to suit your design.

    Add the css code in Enfold > General Styling > Quick CSS

    .my-video {
       max-width:250px;
       float:left;
    }
    @media only screen and (max-width:768px) {
    .my-video {
       max-width:100%;
       float:none;
       display:block;
    } 
    }

    Best regards,
    Vinay

    in reply to: Search icon overlap #666239

    Hi,

    To add a search bar to main menu a menu should be set as Enfold Main Menu on Appearance > Menus panel (Which i think you already have).
    Please refer to Yigits post here https://kriesi.at/support/topic/search-bar-in-header/#post-350102

    Best regards,
    Vinay

    in reply to: Row height #666175

    Hey Shadman,

    This might not be possible with simple custom code it might require a lot of customisation but we would like to take a closer look at the backend to see what best we can do for you.. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: header customization #666062

    Hi,

    Glad we could help! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hi,

    The browser store the files locally and it get’s replaced after a certain time or few days depending on the settings in the browser. unfortunately there is no other way to refresh these files and you may not see the changes until the cached files are cleared in your browser.

    To hard refresh try pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Reduce width sidebar #666060

    Hey legivap,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .container .av-content-small.units {
        width: 90%!important;
    }
    
    

    Best regards,
    Vinay

    in reply to: Newsletter Subscription Tracking #666059

    Hey heatmiseruk,

    Please try adding it in the Enfold > Google Analytics Tracking Code

    Let us know if you have any questions.

    Best regards,
    Vinay

Viewing 30 posts - 5,851 through 5,880 (of 10,428 total)