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Hey Chris_85,
We changed the setting to “Perfect Automatic Masonry: ” please review the site now.
Thank you for using Enfold :)
Best regards,
VinayHey artemtik,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.avia-section.av-minimum-height .container .content { vertical-align: top; }Best regards,
VinayHey tipict,
Try adding the code in the Enfold theme options > Google Analytics Tracking Code section. If you still have any issue I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
VinayHey noefresh,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
/* Vertical Space */ .flex_column.av_three_fourth.flex_column_div.av-zero-column-padding.avia-builder-el-5.el_after_av_one_fourth.avia-builder-el-last { border-left: 1px #000 solid; margin-left: 0px; padding-left: 30px; }To remove the padding below the image and the horizontal divider please enable the custom css class name support http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ add a custom class margin-top0 to the divider and the below css in Quick css
.margin-top0 { margin-top: 0 !important; }Best regards,
VinayHey uptrendco,
As the theme options appear when the plugins are deactivated it appears to be a plugin conflict.
To find which plugin is causing the conflict please follow these steps:
1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayJuly 30, 2016 at 5:09 am in reply to: Enfold menu url changed but will not reflect on live site #666773Hey bonbuttercup,
Looks like you are editing the footer menu please edit the main menu it will reflect correctly :)
Best regards,
VinayJuly 30, 2016 at 5:05 am in reply to: HELP! Home page color box links to portfolio items now broken #666770Hey bonbuttercup,
Try to view the portfolio item directly from backend and see if it opens correctly.
If it does it may be a permalinks issue. So check if the permalinks options are setup same as the test site.
If it has been set correctly the site is not moved properly.
Please use a plugin to move the site.
https://wordpress.org/plugins/updraftplus/
https://wordpress.org/plugins/duplicator/Let us know if you have any questions.
Best regards,
Vinay-
This reply was modified 9 years, 6 months ago by
Vinay.
Hey Boris,
Please make sure you select the maximum size/resolution available in the media attachment options while importing the image.
If you still have any issues post us the login details so we can take a look at it.
Best regards,
Vinay-
This reply was modified 9 years, 6 months ago by
Vinay.
Hey heysnads,
Google changed a few things on their end and Kriesi is working on fixing it. Try to get the co-ordinates from gps-coordinates.net and enter it in the google maps options.
Let us know if you have any questions.
Best regards,
VinayHey MichaelT1,
These features are available in masonry gallery. Please try using a masonry gallery element available in the advanced layout builder.
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Let us know if you have any questions.
Best regards,
VinayHi,
Thank you for using Enfold.
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Best regards,
VinayHey JamesEisert,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey wacky32,
We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
Glad you sorted it out.
Thank you for using Enfold.
Best regards,
VinayJuly 29, 2016 at 7:58 am in reply to: Woocommerce dashboard tabs – page not found error after opening order details #666500Hey kilimats,
Strange it worked for me the first time i logged in and then it say’s not found. I tried to access it via direct URL and it works. See private content for link.
Let me know if the direct link works for you. If it does it might be a permalink issue or check if any plugin is causing a conflict.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
Vinay-
This reply was modified 9 years, 6 months ago by
Vinay.
Hey teotaban,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 480px) { .responsive #top #main { padding-top: 113px !important; }}Best regards,
VinayHi,
Please create a new ticket with the same mockup and post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.Enable debug mode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and please use the below shortcode
[av_one_half first min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display=''] [av_video src='https://www.youtube.com/watch?v=17xmBewxlsM' format='16-9' width='16' height='9' custom_class=''] [/av_one_half][av_one_half min_height='' vertical_alignment='' space='' custom_margin='' margin='0px' padding='0px' border='' border_color='' radius='0px' background_color='' src='' background_position='top left' background_repeat='no-repeat' animation='' mobile_display=''] [av_video src='https://www.youtube.com/watch?v=17xmBewxlsM' format='16-9' width='16' height='9' custom_class=''] [/av_one_half]Best regards,
Vinay-
This reply was modified 9 years, 6 months ago by
Vinay.
Hey Starkos,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
VinayJuly 29, 2016 at 7:02 am in reply to: URGENT! Oops! Something went wrong. This page didn't load Google Maps correctly. #666488Hi,
Thank you for sharing the link appreciate it.
Let us know if you have any questions.
Best regards,
VinayHi,
Glad we could help!
Best regards,
VinayHi,
Are you using the latest version of the theme? Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHey kazse,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px) { .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin { margin-top: 10px!important; }}Best regards,
VinayHey steviger,
Please enable custom css class name support for builder elements http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Then add a custom class name to the videos and adjust the values in the below code to suit your design.
Add the css code in Enfold > General Styling > Quick CSS
.my-video { max-width:250px; float:left; } @media only screen and (max-width:768px) { .my-video { max-width:100%; float:none; display:block; } }Best regards,
VinayHi,
To add a search bar to main menu a menu should be set as Enfold Main Menu on Appearance > Menus panel (Which i think you already have).
Please refer to Yigits post here https://kriesi.at/support/topic/search-bar-in-header/#post-350102Best regards,
VinayHey Shadman,
This might not be possible with simple custom code it might require a lot of customisation but we would like to take a closer look at the backend to see what best we can do for you.. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
Glad we could help! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayJuly 28, 2016 at 6:48 am in reply to: Styling of theme breaks when switching languages in WPML #666061Hi,
The browser store the files locally and it get’s replaced after a certain time or few days depending on the settings in the browser. unfortunately there is no other way to refresh these files and you may not see the changes until the cached files are cleared in your browser.
To hard refresh try pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
Best regards,
VinayHey legivap,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.container .av-content-small.units { width: 90%!important; }Best regards,
VinayHey heatmiseruk,
Please try adding it in the Enfold > Google Analytics Tracking Code
Let us know if you have any questions.
Best regards,
Vinay -
This reply was modified 9 years, 6 months ago by
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