Hi,

Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

Add your API key in the theme options Enfold > Google Services

While setting up the API key make sure to add /* at the end of your site name in the API options.

Example http://kriesi.at/*

If it is still not working for you please create a new ticket elabourate the issue and share the login credentials in private.

Best regards,
Vinay

Hi,

I tested the Maps feature with my own API key and it works fine please follow the instructions in the link below and create an API key and add it in Google Services tab :)

Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

Add your API key in the theme options Enfold > Google Services

While setting up the API key make sure to add /* at the end of your site name in the API options.

Example http://kriesi.at/*

Best regards,
Vinay

Hi!

I have added a new API key from my Google account for testing purpose and it works fine. Your old API key is in private content. You need to select “Browser key” in the API options when you get a prompt.

Please refer to the link and create a new Google API key and replace it with the one i added.

Best regards,
Vinay

Hi,

I can help you fix this but I just need a little bit of cooperation. Don’t worry I’m not going to ask you to troubleshoot or replace the files. I just need you to upload a copy of the theme so we can help you with this issue.

1. Please download the latest copy of the theme from themeforest.
2. Extract the enfold theme folder and rename it to enfold-v3.7 .
3. Upload the extracted folder “enfold-v3.7” to “wp-content\themes” folder.
4. Permission to replace your theme files via FTP.

Best regards,
Vinay

• This reply was modified 9 years, 5 months ago by Vinay.

Hi,

To change the color of the dot only in special headings add this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

Change the color value to suit your design.

.av-special-heading-tag strong {
	color: #d63e2d;
	}

To change the color of the dot site wide.

#top .all_colors strong {
	color: #d63e2d;
	}

The dot should be added inside a strong tag

<strong>.</strong>

The fonts used are Oswald and Lato for Headings and Body respectively.
You might like this is handy little tool to check the fonts https://chrome.google.com/webstore/detail/whatfont/jabopobgcpjmedljpbcaablpmlmfcogm?hl=en

Best regards,
Vinay

• This reply was modified 9 years, 5 months ago by Vinay.

Hi,

Glad we could help!
We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hey JSalem,

1. Your site is password protected and I’m unable to view/troubleshoot it. If you have already set the links as shown in the attached screenshot and it is still not working it might be due to a plugin conflict. A plugin conflict may be one of the reason for this issue. To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

2. There are no known issues with any specific donation plugin until now. All popular donation plugins should work fine with our themes :)

Best regards,
Vinay

• This reply was modified 9 years, 5 months ago by Vinay.

Hey Tobiy,

Was there any custom code added to modify the maps ?
We need to take a closer look please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Vinay

Hi,

I checked your site for the google maps issue it appears the API key is not getting registered in the theme options. A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test if the above do not work we need to replace the theme files via FTP.

Thanks for your cooperation :)

Best regards,
Vinay

Hi,

Social icons need should be activated on the header for the script in the functions.php

Activate the social icons and add the script to functions.php it should work :)

Best regards,
Vinay

Hey RobWu,

The latest version should be 3.7.1 please try to download again. However I suspect the theme folder is not correctly updated hence you are seeing the old version.

Best regards,
Vinay

Hi,

To make the mega menu scrollable in small screens please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

#top #wrap_all .avia_mega_div, 
#top #wrap_all .avia_mega_div ul, 
#top #wrap_all .av-main-nav ul ul {
    overflow-x: auto;
}

Best regards,
Vinay

Hi,

Please create a new ticket and provide the login credential so we can further investigate this issue.

Best regards,
Vinay

Hi,

Thank you for your understanding :)

You may be interested to know more about enfold features please check – http://kriesi.at/documentation/enfold/

Best regards,
Vinay

Hi,

Glad you were able to solve it. To know more about enfold features please check – http://kriesi.at/documentation/enfold/

Thank you for using Enfold :)

Best regards,
Vinay