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Hi,
I checked your site with new API key however it did not work. A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.If the issue still remains please try installing this plugin https://wordpress.org/plugins/api-key-for-google-maps/
Thanks for your cooperation, let us know if this helps :)
Best regards,
VinayHi,
The page is password protected and I’m unable to view it. Please provide us the required credentials to access the page.
Best regards,
VinayHi,
When you click edit on the permalinks of the page that had a problem there were
<font>html tags added dude to which there was an issue. I have removed it and it works fine now.I have enabled the debug mode to copy page shortcode and re-created a test page for testing purpose and everything works great. please check the test page link in private.
Let us know if you have any questions.
Best regards,
VinayHey Webtext-Autor,
Please add the code in the “code block” element available in Advanced layout Builder > Content Elements > Code block.
Let us know if you have any questions.
Best regards,
VinayHi,
Sorry for the delay, your website is currently down. We will keep this ticket open for you please get back to us when we can inspect the element in question to help.
Best regards,
VinayHi,
Your site is currently down. Would you mind providing a working link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey mayinthemaking,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#text-3 { text-align: left; }Best regards,
VinayHey bayel3467,
Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link
Add your API key in the theme options Enfold > Google Services
While setting up the API key make sure to add
/*at the end of your site name in the API options.Example http://kriesi.at/*
Best regards,
VinayHey rubenalvareztelefonica,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey learnmtb,
I checked your site on my android phone and it works perfectly fine.. Please describe what is the exact issue you are facing.
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px) { .responsive #top .logo { height: 120px !important; }}Best regards,
VinayHi,
Thank you for reaching out to us. The link you provided is password protected. Do you still need our assistance ?
Let us know if the issue is resolved.
Best regards,
VinayHi,
Glad we could help! We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
For testing purpose I have edited the contact page and added a special heading title “Contact us”. Everything works fine.
You may not see the changes until the cached files are cleared in your browser.
Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.
If the problem still persists let us know which browser you are using.
Best regards,
VinayHi,
Sure, we will keep this ticket open so you can write back to us when the website is ready for us to inspect.
Best regards,
VinayHi,
Glad we could help! We really appreciate it if you rate our theme on themeforest .
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey kilimats,
The paddings on the icons show up fine.
To fix the tab issue please deactivate all plugins and remove all the custom css added to the Quick CSS or child theme and refresh the page. If problem does not persist add the code back one block at a time to find out which code block is causing this issue.
Best regards,
VinayHey M|C,
To change the caption text please click on the image in the backend and in the edit option click the Captions tab.
Let us know if you have any questions.
Best regards,
VinayHi,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Please install transient plugin and clear the transient https://wordpress.org/plugins/transients-manager/
Let us know if this helps.
Best regards,
VinayHey ayeh,
Please add a widget area in the header with custom code and custom CSS for the widget area in Enfold > General Styling > Quick CSS
For more info please check http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-headerBest regards,
VinayHi,
I checked all the main pages including the example page you shared in chrome and IE and the footer looks the same on all pages. it is a 4col footer on all pages :)
If you still have an issue please share more details on which browser you are facing this problem and a screenshot of the same. You can upload screenshot to imgur.com and share the link here.
Best regards,
VinayHi,
As the left and right padding is already 0 you will not notice any change Please try changing the value of the 0 to a positive number. see the change.
example:
This is a shortcut way to define all 4 side and it works clockwise padding: top right bottom left;.sidebar .widget { padding: 10px 20px 10px 20px !important; }Best regards,
VinayHi,
We added the below code in the quick css to achieve the look you are after :)
#top #header_main_alternate { background-color: #FFF!important; }Best regards,
VinayHi,
Thank you for uploading the latest version of the theme.
I re-named the earlier enfold theme folder to enfold-ol and changed the styles.css to style.css.old so there wont be any conflict with the new theme which is now activated by re-naming the folder “Enfold v3.7” to “enfold” as you can see in the below screenshot.
I think your server does not support auto update you have to do it manually.
Best regards,
VinayHi,
Thank you so much for the screencast :)
As I understand you like to add the slider in all the page wherever you like and when the slider is edited once, the updates should reflect on all the pages correct?
It is easy to do this with Enfold please follow the steps below.
1. Create a new page called slider and create your slider in this page(the slider in this page will be referenced to other pages via widget).
2. Enable debug mode to copy the slider shortcode from the page http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
3. Add a new text widget area under Appearance > Widgets. Add the slider shortcode in the text widget area and use the advanced layout > Content element > Widget area to display this new widget on a page.Best regards,
VinayHi,
Thank you for sharing the credentials we added !important to resolve the issue.
.trail-end { display:none!important; }Best regards,
VinayHi,
I tested the page in chrome and the logo does shrink smoothly. Let us know which browser you are using if you still have any issue :)
Best regards,
VinayHi,
On the homepage some html tags are not closed properly that’s the reason the anchor position jumps. I recreated the homepage in test page with 2 masonry galleries and other sections everything works perfectly fine.
Please re-create the homepage or edit the test page to give it the finishing look :)
Best regards,
Vinay
