Forum Replies Created

Viewing 30 posts - 5,371 through 5,400 (of 10,428 total)
  • Author
    Posts
  • in reply to: How to set no background picture on mobile #681014

    Hi,

    Please try adding this at the very end of your themes / child themes functions.php file:

    // Remove color section background
    function external_links(){
    ?>
    <script>
    jQuery(window).load(function(){ 
    	if ($(window).width() < 768) {
    		jQuery("#splash").css("background-image", "");    
    	} 
    });

    Best regards,
    Vinay

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 1200px){
    .page-id-330 .slideshow_align_caption {
        top: 40% !important;
    }}
    

    Best regards,
    Vinay

    Hi,

    Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Vinay

    Hi,

    Glad we could help! To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hey Eleina_Shinn,

    Was there any custom css added to this section ? if so please remove it and check if that helps.

    If you still have an issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Google Map not displaying #680992

    Hi,

    I was just trying to avoid any confusion with multiple issues as we go back and forth. Not a problem we can keep this ticket open if you haven’t yet created a new one and help you resolve the issue. Please provide the login details so we can take a closer look.

    Best regards,
    Vinay

    in reply to: Silders are not responsive #680991

    Hi,

    We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Map / Google API / Localhost #680989

    Hey AWZ,

    For testing purpose please try to enter only the city name and click on fetch coordinates.

    If you already created an API key please delete all old API key’s from google account to avoid a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Let us know if that works.

    Best regards,
    Vinay

    • This reply was modified 9 years, 5 months ago by Vinay.
    in reply to: setting text box background color and margins #680983

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Chrome mobile logo #680981

    Hey rob_alblasserdam,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #header #header_main .logo a img {
        max-height: 70px !important;
        width: auto!important;
    }
    

    Best regards,
    Vinay

    in reply to: Images not showing in Full With and Easy Slider #680976

    Hey Sergio,

    You are using a old version of the theme please update to the latest version 3.7.1

    If you do not see the update option in the theme please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

    Hey szimmerdesign76,

    You need to use a plugin that allow you to create a shortcode like https://wordpress.org/plugins/tags/popup-form

    Then try insert the shortcode in the LayerSlider.

    Best regards,
    Vinay

    in reply to: HELP Google Maps doesn't work #680970

    Hi,

    If you already created an API key please delete all old API key’s from google account to avoid a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Add your API key in the theme options Enfold > Google Services and it should work.

    Please note that for some users it takes up to 24hours to get updated.

    Best regards,
    Vinay

    in reply to: Google maps working in footer but not in Avia Layout Builder #680967

    Hey Chris,

    The API key has expired and the error “ExpiredKeyMapError ” shows up in console. Please delete the old API key and create a new one.

    Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

    If you already created an API key please delete all old API key’s which might cause a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Add your API key in the theme options Enfold > Google Services

    Best regards,
    Vinay

    in reply to: Mega Menu text color and spacing #680965

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hi,

    The icons looks good on chrome and Windows 8 on my end (screenshot attached). You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: How to set no background picture on mobile #680960

    Hey dirtdiggr,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px) {
    #splash {
        background-image: none!important;
    }}

    Best regards,
    Vinay

    in reply to: the fetch coordinates are not working #680958

    Hi,

    Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link
    http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    If you already created an API key please delete all old API key’s which might cause a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Add your API key in the theme options Enfold > Google Services

    If you still have any issues please post us your login credentials to your google account (to create a new API) and wordpress site (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    • This reply was modified 9 years, 5 months ago by Vinay.
    in reply to: Enfold Homepage not following new Menu Settings… #680956

    Hey Steve,

    Please update the theme to latest version 3.7.1 If you do not see the Update option in the theme try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

    in reply to: Change color text in Enfold #680955

    Hi,

    Yes please share a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Change Options programmatically #680954

    Hey buddyq,

    Google maps color can be changed but not the content of it.

    Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

    in reply to: Silders are not responsive #680951

    Hey 10thStreetStation,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: problem whit ultimate wordpress update (4.6) #680950

    Hey mkv86,

    A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    If the above does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Background on text box for mobile #680947

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Masonry Galery > Link in new tab #680945

    Hi,

    Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Vinay

    in reply to: Could not connect to Mail chimp with this API Key #680942

    Hi,

    Glad we could help! We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Mobile menu adding social icons / styling #680941

    Hi,

    There seem to be a conflict so please remove all the code added to achieve this and start fresh.

    Please follow this post and modify the css to center the icons https://kriesi.at/support/topic/social-icon-in-mobile-menu/#post-680936

    Let us know if you need any help.

    Best regards,
    Vinay

    in reply to: Google Map not displaying #680937

    Hi,

    -please create a new ticket and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Social icon in mobile menu #680936

    Hi,

    We have modified the code in functions.php please review the site now.

    function mobile_menu_social_icons(){
    ?>
    <script>
    jQuery(document).ready(function(){
      var htmlString = jQuery('.social_bookmarks').html(),
      mobileMenu = jQuery('.responsive #header').find('.main_menu ul li:last-child');
      mobileMenu.append('<ul class="noLightbox social_bookmarks">' + htmlString + '</ul>');
    });
    </script>
    <?php
    }
    add_action('wp_head', 'mobile_menu_social_icons');

    And the CSS for it as below

    #mobile-advanced .social_bookmarks {
        margin: 30px 0 0 22px!important;
    }
    #mobile-advanced .social_bookmarks a:before {
        top: 2px!important;
        margin-left: -13px!important;
    }
    #mobile-advanced [data-av_iconfont='entypo-fontello']:before {
        font-family: 'entypo-fontello';
    }
    
    #top .social_bookmarks li a:before, #mobile-advanced .social_bookmarks li a:before {
        -webkit-font-smoothing: antialiased;
        -moz-osx-font-smoothing: grayscale;
        font-weight: normal;
        content: attr(data-av_icon);
        speak: none;
    }
    
    #mobile-advanced ul.social_bookmarks li, #mobile-advanced ul.social_bookmarks li a{
        border:0!important;
    }
    #mobile-advanced .social_bookmarks li a:before {
        color: #666;
        font-size: 30px!important;
    }
    
    #mobile-advanced .social_bookmarks li > a:before {
       font-size: 20px;
    }

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Using anchors during maintenance mode #680911

    Hi,

    Yes that is correct just add the ID name to colorsections :)

    Best regards,
    Vinay

Viewing 30 posts - 5,371 through 5,400 (of 10,428 total)