Forum Replies Created

Viewing 30 posts - 5,101 through 5,130 (of 10,428 total)
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  • in reply to: Fullwidth slide caption align bottom centre #691156

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Making Portfolio Item title larger #691155

    Hey JennyGr,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    h3.entry-title {
    	font-size: 16px!important;
    	font-weight: 600;
    }
    

    Best regards,
    Vinay

    in reply to: Social Icons on mobile menu disappear #691153

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Is allowed to use the dummy Video content "Desktop BG" ? #691152

    Hey leainvestment,

    Yes please feel free to use the video in your website as background video :)
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: switch to mobile menu customization #691150

    Hey ppi37,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screem and (max-width:1024px) {
    .html_header_top.html_header_sticky.html_large.html_bottom_nav_header #main {
        padding-top: 118px!important;
    }}
    

    Best regards,
    Vinay

    in reply to: Icon Box and More tag #691149

    Hey jarlsberg,

    We will definitely help you :) Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Footer socket not aligning right #691148

    Hi,

    Glad it’s fixed for you.
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Installing on a subfolder #691147

    Hey JamesEisert,

    No it should not be an issue unless you are uploading the theme to mywebsite.com/wp/wp-content/themes

    Please check this link for more info https://codex.wordpress.org/Giving_WordPress_Its_Own_Directory

    Best regards,
    Vinay

    in reply to: Call to action is overlaping with header images #691146

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
    You can try to adjust the value of the slider height in the below code to get accurate results.

    /* Fullscreen slider height in portable devices*/
    @media only screen and (max-width: 775px) {
        #full_slider_1 li{
        min-height: 265px !important;
    }
     #full_slider_1 li img{
     	min-width:175vw
     }}
    

    If you still have any issues please post a link to your page where we can inspect the element in question.

    Best regards,
    Vinay

    in reply to: Remove border on hidden taxonomy #691145

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Empty shopping cart page, footer is up #691144

    Hi,

    We will definitely help you. To provide you with an accurate solution we need to take a closer look at it and be able to inspect the element in question. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Text withing Tab not showing #691142

    Hi,

    Glad you found a workaround.

    Please feel free to get in touch with us if you have more questions.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Woo commerce One Page Checkout. #691139

    Hey harvey,

    Not that we are aware of any such issues with plugins. Please try to deactivate all plugins and activate only the “one page checkout” plugin and try again. Check if it works correctly with default wordpress theme like 2016.

    If you still have any issue I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    in reply to: Styling main menu #691138

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .avia-menu-fx {
        height: 1px!important;
    }
    

    Best regards,
    Vinay

    in reply to: Iconbox Responsiveness #691117

    Hi,

    It can be fixed using css please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width:480px) {
    	#top .av-seperator-icon {
        transform: translateX(-48vw);
        background: #FFF;
        width: 30px;
    }}
    

    Best regards,
    Vinay

    in reply to: Footer Background Image Overlay #691114

    Hi,

    Glad you found a workaround, If you have any question please feel free to reach out to us. We would love to help you!

    Thank you for using enfold.

    Best regards,
    Vinay

    in reply to: Video lightbox size – update needed #691113

    Hi,

    The link you provided is not working please try to use !important in the code and let us know if that helps.

    .postid-415 .mfp-iframe-holder .mfp-content {
        max-width: 720px!important;    
        min-height: 480px!important;
        height: 480px!important;
    }

    Best regards,
    Vinay

    in reply to: 3.8 – Diagonal Section Border #691106

    Hi,

    Sorry about that, I was hoping to fix this with custom CSS but yes there is a glitch in this feature. Our dev’s are aware of this issue and a fix will be released soon in one of our future updates.

    Best regards,
    Vinay

    in reply to: Change CSS on text element or codeblock #691105

    Hi,

    I checked your code in a code block and it looks like the below screenshot. This is intended to look like this because your table do not have same class names as enfold theme elements.
    May I ask, why are you not making use of the inbuilt form builder in the theme instead of writing code for this purpose?

    Best regards,
    Vinay

    in reply to: How to change Header Social Icons? #691103

    Hi,

    Alright, please feel free to get in touch with us if you need any help in the future.
    We are happy to help you :)
    Best regards,
    Vinay

    in reply to: portions of Advanced Slider cut-off on SurfacePro #691102

    Hi,

    I’m unable to reproduce the issue would you mind posting us a screenshot/mockup of the issue on surface pro please so we can troubleshoot this further. You can upload the screenshot to imgur.com and share the link here.

    Best regards,
    Vinay

    in reply to: Avia Post NAV with the same category #691097

    Hi,

    Yes almost the same but not sure why that did not make any changes on the site tho.

    Best regards,
    Vinay

    in reply to: Layerslider button #691096

    Hi,

    Thank you @Guenni007 for extending your great support.


    @Frank1986
    please try the above solution and let us know if you have more questions :)

    Best regards,
    Vinay

    in reply to: full width banner/header #691095

    Hi,

    Thank you for the credentials, please always post the login credentials only in private area. This is a public form and anyone will be able to view it.

    Request you to update the password immediately.

    I checked the slider image on small screens the head of the man standing cuts off a bit this is due to the nature of the browser which adjust the image proportionally to fit on all screen size. This is normal behavior of the background image and it is working as intended to. If you like the head of the person to be visible all the time please open the image in photoshop and increase the height of the image by 100px and move the content vertically center. That way the extra gap on the top and bottom will get covered and the rest of the content will always be visible.

    Let us know if you have any questions.

    Best regards,
    Vinay

    in reply to: Search results page is formatted differently than the demo #690873

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Enfold update 3.7.1 Google map function does not work #690872

    Hi,

    I removed your api key and inserted my api key and it works fine. Please delete all old api key’s from your google account and create a new key. If you still have any issue please share you google account details so we can create a new api key for you :)

    Best regards,
    Vinay

    Hi,

    Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

    However we would still love to help! please post a mockup or a screenshot of the end result you are looking for so we can try our best to help you achieve it. You can upload the mockup to imgur.com and share the link here :)

    Best regards,
    Vinay

    in reply to: Mega menu not aligned correct #690829

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Video lightbox size – update needed #690827

    Hi,

    Thank you for the credentials. The custom class video1280 added to the icon will not affect the lightbox because the icon element is not a parent of lightbox. Please use the post ID or the page ID classname available in the body tag when you inspect the page to target individual pages.

    Please not this will affect all the lightbox video in the individual pages. Unfortunately there is no easy way to target individual lightbox videos.

    .postid-262 .mfp-iframe-holder .mfp-content {
        max-width: 1280px;
        height: 720px;
    } 

    Best regards,
    Vinay

    in reply to: Footer Background Image Overlay #690798

    Hi,

    Thank you for the credentials, I am unable to view the backend as the credentials you provided do not have admin rights. PLease choose the user role as ADMIN and re-send the credentials so we can take this further.

    Best regards,
    Vinay

Viewing 30 posts - 5,101 through 5,130 (of 10,428 total)