Forum Replies Created

Viewing 30 posts - 5,011 through 5,040 (of 10,428 total)
  • Author
    Posts
  • in reply to: Highlight 2nd level custom menu item #692629

    Hey mariajoensen,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .current-menu-parent {
    	font-weight:800;
    }
    
    

    Best regards,
    Vinayw

    in reply to: woocommerce #692621

    Hey sdesign-web,

    Thank you for reaching out to us.

    All WooCommerce extension should work fine please check the plugin directory
    https://wordpress.org/plugins/search.php?q=woocommerce+shipping+rate

    Also there are some paid version which have really good features please check the plugin features and select the one that suit your needs the best
    https://codecanyon.net/search?utf8=%E2%9C%93&term=woocommerce+table+rate+shipping&as=0&referrer=homepage

    Let us know if you have more questions we are happy to help :)

    Best regards,
    Vinay

    in reply to: Connection timed out after 5000 milliseconds Error #692613

    Hi,

    Your site is loading very slow, defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    Or you can contact your service provider and they can do it for you.

    I do see any error in the console when I login as admin. A plugin conflict may be one of the reason for this issue.
    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    We await the results of your plugin compatibility test.

    Thanks for your cooperation :)

    Best regards,
    Vinay

    in reply to: Import thumbnail from domain to new domain #692611
    in reply to: search bar missing on mobile #692609

    Hi,

    There is simply not enough space on the mobile view to fit all the 3 icons with the logo .

    Please reduce the logo size and it should look good.

    @media only screen and (max-width: 480px) {
    .responsive .logo img {
        max-height: 62px!important;
    }}

    Best regards,
    Vinay

    Hey WolfvanHaeren,

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    If the above don’t work please deactivate W3TC and empty the cache again also in the plugin settings clear the cache it should work fine for you :)

    Best regards,
    Vinay

    in reply to: Embed code not showing on mobile #692527

    Hi,

    Perfect! it’s showing correctly now. Glad you got it sorted.

    let us know if you have more questions via a new ticket.

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Customizing table css code #692526

    Hi,

    To target individual elements please enable custom css class name as mentioned in this link kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    And use the css provided earlier in combination with the class name that you add to the table.

    Example

    
    .main_color .custom-table-class td {
        border-top: 6px solid #e1e1e1!important;
    }

    Best regards,
    Vinay

    in reply to: Grid row extends into post margin #692509

    Hi,

    Ahh ok! It actually looks like it was intended to appear that way. We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Styling main menu #692507

    Hi,

    Try to add the below code again

    
    #top .template-blog .post_delimiter {
        margin: 0 0 25px 0!important;
        padding: 25px 0 0 0!important;
    }

    If you still have an issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Google Map Not Loading #692505

    Hi,

    Please follow the instructions provided by google correctly and it should work for you. I have again added my API key for testing purpose and it works correctly.

    Refer to this link for step by step instruction http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    If you still have any issue go ahead and share your google account credentials so we can create an API key for you.

    Best regards,
    Vinay

    in reply to: Create Blog layout like other Enfold site #692503

    Hi,

    Do you have a password set to view the admin page? It say’s Authorization Required and asking me to enter a username and password. Please check again and share all working required credentials so we can troubleshoot this further.

    Best regards,
    Vinay

    • This reply was modified 9 years, 4 months ago by Vinay.

    Hi,

    You are most welcome Sir, we recommend using a child theme for everyone who like to customise the theme. This way the customisation will be separated from the main theme and the custom updates remain intact even the theme is updated.

    Child theme features are exactly same as the main theme features in fact all the functions and features are borrowed from the main theme unless you have added custom code or modified a php file in the child theme, which will be executed instead of the main theme function or file. When the child theme is removed the default main theme works just fine but make sure all the custom code added to the child theme is transferred to the main theme (this method is not recommended as the theme get’s updated the files will be over written and you may lose the custom modifications).

    I have imported settings from main theme to child theme so the same should reflect in the child theme. If you have set the header and footer settings correctly I think you should be good.

    Let us know if you have any questions or if we can help you with any issue on the site :)

    Best regards,
    Vinay

    in reply to: Main Menu Parent Highlight while sub or child is selected #692497

    Hi,

    As I understand If a user go to http://site.com/view-it/ whe View It menu item should be highlighted in bold correct ?

    We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Default image clear not cloudy #692495

    Hi,

    As i understand you like the image to look normal when user hover over the gallery thumbnails correct?

    I have added the link in private where I noticed images similar to your description.

    #top .avia-gallery .avia-gallery-thumb a:hover {
        opacity: 1!important;
    }
    

    If you still have any issue please share a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Avia Layout Builder stopped working with pages #692425

    Hey!

    Also please check if the advanced layout builder is locked in the theme options.

    Best regards,
    Vinay

    in reply to: Major issues with mobile view #692416

    Hey!

    Glad we could help! We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Cheers!
    Vinay

    in reply to: Google Mobile Friendly Test Entypo Fontello Blocked Resources #692414

    Hi,

    Glad it’s sorted for you and thank you for letting us know :) It’s all in the day of a web master.
    Enjoy your beer and thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Responsive CF& not responsive #692412

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hi,

    Ok, in that case please create a new widget area in Appearance > widgets and use the widget area element in the advanced layout builder. You can then display the menu anywhere on the layout.

    Please check the link in private add the html in the widget area and the css in your quick css or child theme styles.

    Best regards,
    Vinay

    in reply to: search bar missing on mobile #692322

    Hey chasteandswank,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    @media only screen and (max-width: 767px) {
    .main_menu .avia-menu, #header_main_alternate {
      display: block !important;
    }
    .av-main-nav > li { display: none; }
    li#menu-item-search {
      display: block!important;
      margin-top: -90px;
      right: 70px;
    }
    .responsive .main_menu {
      float: right;
    }}

    Best regards,
    Vinay

    in reply to: Customizing table css code #692316

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .main_color td {
        border-top: 6px solid #e1e1e1!important;
    }
    

    Best regards,
    Vinay

    in reply to: Submenu Width #692279

    Hey mcraig77,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .main_menu .menu ul {
        width: 315px!important;
        transform: translateX(-62px);
    }

    Best regards,
    Vinay

    Hey europeanhorizons,

    You are using an old version of the theme. Please update the theme from WordPress Dashboard > Updates

    If you do not see update options int he theme. Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Vinay

    in reply to: How do I install theme like enfold demo #692258

    Hi,

    If you do it once you can do it faster the second time and it will only get better :)
    Please do feel free to get in touch with us if you have any questions. We are happy to help.
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Enfold breaking visual post editor #692256

    Hi,

    The site looks good on my end and the advanced layout editor is working as intended. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    in reply to: Problems with theme after updating WP #692096

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest .
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    Hey kilimats,

    Please create a regular menu with submenu items linked directly to the products.

    get back to us and we can help you style the parent item and submenu dropdown items to look similar to the above screenshot.

    Best regards,
    Vinay

    in reply to: Installing on a subfolder #692094

    Hi,

    Download a fresh copy of the theme rename the folder as enfold-latest and upload the theme files to the directory where you want to install the theme.

    and please provide us a temporary FTP access and wordpress login details with wordpress admin login URL (via private data field) so we can take a closer look at it.

    Also mention clearly the directory names where you want the theme to be installed.

    Best regards,
    Vinay

    in reply to: Grid row extends into post margin #692091

    Hey natubat,

    Currently I do not see any overlapping issue (screenshot attached). Would you mind posting us a screenshot/mockup of the issue and let us know more details about the browser and device you are using. If possible also share a mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Vinay

Viewing 30 posts - 5,011 through 5,040 (of 10,428 total)