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Viewing 30 posts - 4,561 through 4,590 (of 10,428 total)
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  • in reply to: Where to embed code snippet for popup signup form #706107

    Hi,

    It’s not clear what your trying to do and after checking your site I could not find the mailchimp section.
    Please create a new thread and Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: all links target="_blank" #706046

    Hi,

    Glad we could help! We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Boarder lines between Main Menu sublevel Links #706042

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Search bar permanently open #706041

    Hey mawebdesign,

    Please refer to this link here

    https://kriesi.at/support/topic/search-not-working-in-ie8/#post-328178

    Add the following css in Enfold > General Styling > Quick CSS

    .avia-search-tooltip {    	    	
        	box-shadow: 0px 0px 0px 0px rgba(0, 0, 0, 0);
        	border:none;
        }
        .avia-search-tooltip #searchform>div {
        margin: 20px 0 0 0;
    }
    .header_color .avia-tt {
    	position: absolute;
        margin-top: -151px;
    }

    This will geive you a good starting poing however to make it look exactly as your screenshot will take a lot of time so we recommend hiring a freelancer.

    Best regards,
    Vinay

    in reply to: varying the width of two 1/4 columns #705987

    Hey lzevon,

    1. Enable custom css class name support to target specific builder elements using css.

    2. Use the following

    Col 1 (1/5) – 20% add class twentyp
    Col 2 (1/2) – 50% add class fiftyp
    Col 3 (1/4) – 30% add class thirtyp

    Add some text in the grids to view the result.

    3. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    Adjust the margin and width value to suit your design. You can remove the background color it is used in the code for reference purpose only.

    /* Add your own styles here: */
    
    .thirtyp{
    width: 30%!important;
    background: gold;
    margin:0!important;
    }
    .twentyp {
    width: 20%!important;
    background: red;
    margin:0!important;
    }
    .fiftyp{
    width: 50%!important;
    background: black;
    margin:0!important;
    }
    

    Best regards,
    Vinay

    in reply to: Remove category link on Magazine item #705985

    Hey alnalu,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .av-magazine-sort {
      display:none;
    }
    

    If the above don’t work Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: minimum height of separator element #705984

    Hey inaudit,

    Sorry for the delay, Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Grid Height 100% #705854

    Hi,

    Your issue is different from the above hence the code will not work. We need to take a closer look at the backend setup please create a new ticket and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    The URL to the login screen.
    A valid username (with full administration capabilities).
    As well as a password for that username.
    permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Enfold Error #705851

    Hi,

    Glad it’s sorted for you. If you have any further queries please feel free to contact us via new ticket.

    Thank you for using Enfold.

    Best regards,
    Vinay

    in reply to: Horizontal submenu right under main menu #705849

    Hey steviger,

    The menu design you are looking for might have issues in smaller screens. However we will try our best to help you. Let’s see what can be done. Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: btw – responsiveness of admin area #705844

    Hey Guenter,

    If you like to make the Quick CSS full width Please try adding this at the very end of your themes / child themes functions.php file:

    function admin_head_mod() {
    echo '
    <style type="text/css">.avia_sidebar_active .avia_control {width: 100%!important;}
    .avia_sidebar_active .avia_description {width: 100%!important;float: left!important;padding: 0 0 10px 0!important;}</style>';
    }
    add_action('admin_head', 'admin_head_mod');

    Best regards,
    Vinay

    in reply to: wrong appearance homepage #705842

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Would you mind uploading the screenshot/mockup to imgur.com or dropbox gallery without any zipped attachment and share the link here :)

    It’s not clear about which space you are refering to. However as I understand you are trying to remove the horizontal border on top of the contact form correct?

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    			
    #contact.container_wrap {
    	border-top: 0px!important;
    }
    

    Best regards,
    Vinay

    • This reply was modified 9 years, 3 months ago by Vinay.
    in reply to: Old post videos disappearing and only link showing?? #705841

    Hey dominiquehurley,

    The YouTube video settings prevents the video from being played on your website. Please check the settings in youtube

    Please check this link for more info https://support.google.com/youtube/answer/6301625?hl=en

    Best regards,
    Vinay

    in reply to: enfold – demofiles missing & activation #705824

    Hey fee,

    The demo setup is pretty much straight forward

    Just clicking on button that say’s “Click to import” should download the demo with the images for you.

    If you are having any issue please try to reset the database using https://wordpress.org/plugins/wordpress-database-reset/ and import the demo again.

    NOTE: Reseting the database using the plugin will delete all data and make the wordpress site look like a fresh install and helps you start fresh.

    Best regards,
    Vinay

    in reply to: Map not showing #705821

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Center Top-Bar #705819

    Hi,

    Glad we could help! We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Internal link anchors top offset is wrong #705818

    Hi,

    The captcha also appears correctly on my end however you can still modify the scrolled location by changing the value 200 to 250 or more in the line

    scrollTop: target.offset().top - 200

    Let us know if you have any further questions.

    Best regards,
    Vinay

    in reply to: Problem adding fontello icons on Enfold 3.7 #705815

    Hi,


    @tlchase
    We need to take a closer look at the site settings please open a new ticket and post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    Hey macieksajan,

    Sorry for the delay, we would love to help you but it’s not clear what you are trying to achieve. Please open new tickets for different issues.

    1. I cannot find any button on the link you have mentioned. Would you mind posting us a screenshot/mockup of what you would like to achieve? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    2. The overlay looks fine on my end (screenshot attached) please point us to the exact page where we can see the overlay is not ompletely covering the image?

    Best regards,
    Vinay

    in reply to: Blog page layout #705803

    Hey JennyGr,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    
    .entry-content-header {
    position:absolute;
    top	: 0;
    }
    
    .big-preview.single-big{
    	padding-top: 70px;
    }
    

    Best regards,
    Vinay

    in reply to: Center Top-Bar #705802

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #top #header_meta .phone-info {
        left: 50%;
        position: absolute;
        transform: translateX(-50%);
    }
    

    Best regards,
    Vinay

    in reply to: all links target="_blank" #705800

    Hey Tobiy,

    Please try adding this at the very end of your themes / child themes functions.php file:

    // open in new window
    function newWindow(){
    ?>
    <script>
    jQuery(document).ready(function() {     	
         	jQuery('#main a').each(function () {
        		jQuery(this).attr('target','_blank');
    	 });				
    }); 
    </script>
    <?php
    }
    add_action('wp_footer', 'newWindow');

    If you like to target specific links on the page. Please add a class name to the link and use the class name in the above provided code.

    Example : jQuery('#main a.custom_link').each(function () {

    Best regards,
    Vinay

    • This reply was modified 9 years, 3 months ago by Vinay.
    in reply to: Google map problem #705790

    Hey Phil,

    Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

    If you already created an API key please delete all old API key’s from google account to avoid a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Add your API key in the theme options Enfold > Google Services

    Best regards,
    Vinay

    in reply to: Map not showing #705789

    Hi,

    It appears a plugin is trying to load the Google maps before the theme. Please install the Google maps API key plugin https://wordpress.org/plugins/api-key-for-google-maps/ add the api key in the plugin and remove the default API key from the theme options.

    Best regards,
    Vinay

    in reply to: Masonry gallery lightbox doesn't work #705773

    Hey erwin_m,

    We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: Background Image on Blog only #705772

    Hi,

    It’s not clear what you are trying to achieve. Please elaborate the issue or point us to a mockup reference you can upload the mockup to imgur.com and share the link here.

    Best regards,
    Vinay

    in reply to: FONT COLOR OF SEARCH TEXT BOX #705697

    Hi,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

     input[type='text']#s {
        color: #000!important;
    }
    
    

    Best regards,
    Vinay

    in reply to: Map not showing #705695

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link

    If you already created an API key please delete all old API key’s from google account to avoid a conflict.

    While setting up the API key make sure to add * before and after the domain name without http, www or https in the URL.

    Example *.kriesi.at/*

    Add your API key in the theme options Enfold > Google Services

    Best regards,
    Vinay

    in reply to: Create a Full Width background image with icon box elements #705680

    Hey team_ubermedia,

    If you are trying to re-create it please enable debug mode to copy the page shortcode and easily change the contents.

    If you still have any issues please point us to the content on our demos here kriesi.at/themes/enfold-overview/ (PLease close the iframe before sharing the URL)

    Best regards,
    Vinay

    in reply to: Section Color problem #705667

    Hey jeditsolutions,

    Was there any custom css code added to the theme ?

    I tried to troubleshoot this issue but the login credentials you provided do not work for me as the user role is not set to admin. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    • This reply was modified 9 years, 3 months ago by Vinay.
Viewing 30 posts - 4,561 through 4,590 (of 10,428 total)