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Hey markvanhaze,
Sure we will help you find the class names associated with the page elements. To find the class name of an element simply right click on it (in this case the menu item) and select inspect. The developer tool will open and some html tags will be displayed. It will look similar to the screenshot below. To find the menu ID check the class name in the list.

Best regards,
VinayHi,
Sorry for the delay,1. Try adding the super admin permissions manually
https://codex.wordpress.org/Function_Reference/grant_super_adminor
https://wordpress.org/plugins/view-admin-as/
2. If that does not work try installing a child theme
http://kriesi.at/documentation/enfold/using-a-child-theme/Let us know if you have any issues.
Best regards,
VinayHi,
We added the below code to Quick CSS
.icon-box-height { border-radius: 4px!important; box-shadow: 0px 0px 1px 0px rgba(0, 0, 0, 0.3); } .icon-box-height .iconbox, .icon-box-height .iconbox_top, .icon-box-height .iconbox_content { margin-top: -1px!important; border: 0!important; background:transparent!important; box-shadow: 0px 0px 0px 0px rgba(0, 0, 0, 0)!important; }and enabled custom css class name support http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
To setup equal height icon box just add the class name “icon-box-height” to the column element inside which the icon box is placed and set the background color for the column element..
Please review the test page and let us know if you have any questions.
Best regards,
VinayHi,
We need to take a closer look at the issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
1.It’s not clear what is the issue with the alignment? Please share the end result you are trying to achieve so we can suggest the right steps. However from seeing your mockup it appears you are using a grid row. Please try using 1/2 or 1/3 columns and add your content in a text block inside the column elements.
2. After adding the background image to the colorsection please select the stretch to fit option and refresh the page a few time to see the changes that will suit your design :)
3. Select boxed layout in Enfold > General Layout > Layout
Add the below code to make the header full width:
#header_main { min-width: 100vw; background: white; position: relative; left: 50%; transform: translateX(-50%); }4. Which icons are you refering to? Yes the icons added from fontello will be mostly black & white.
5. Select the dimension as 980px in Enfold > General Layout > Dimension
Best regards,
VinayHi,
You are welcome :)
To avoid the lag the custom css styles should load first then the default styles. Please try a plugin to load the css code in the head section.
https://wordpress.org/plugins/search.php?type=term&q=head+script
https://wordpress.org/plugins/header-and-footer-scripts/To fix the close button use the below code in quick css.
.show_mobile_menu #advanced_menu_hide { margin-right: 25px; }Best regards,
VinayNovember 3, 2016 at 7:48 am in reply to: header settings: logo, header social icons and search icon #707605Hi,
Thank you for the kind words.
1. Glad it works!
2. In the theme options Enfold > Header > Extra Elements > Header Social Icons > select Top bar right.
If that does not work keep the social icons in main header active and try adding this at the very end of your themes / child themes functions.php file:
function mobile_menu_social_icons(){ ?> <script> jQuery(document).ready(function(){ var htmlString = jQuery('.social_bookmarks').html(), mobileMenu = jQuery('#mobile-advanced'), desktopMenu = jQuery('.av-main-nav'); mobileMenu.prepend('<ul class="noLightbox social_bookmarks">' + htmlString + '</ul>'); desktopMenu.prepend('<ul class="noLightbox social_bookmarks">' + htmlString + '</ul>'); console.log('<ul class="noLightbox social_bookmarks">' + htmlString + '</ul>'); }); </script> <?php } add_action('wp_head', 'mobile_menu_social_icons');3. To fix the search icon hover state :
#menu-item-search a { padding-right: 15px!important; }If you still have any issue please let us know and we might have to take a closer look at the settings so Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHey janetgot,
We will surely help you, would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayNovember 2, 2016 at 11:08 pm in reply to: How can I not show the suggested movies at the end of the popup youtube movies #707414Hi,
The plugin Yigit suggested is one of the easiest and tested solution.
The reason it is not working for you may be a conflict or the plugin is not activated or there are some settings you need to check.
Please refer to the plugin documentation https://wordpress.org/plugins/hide-youtube-related-videos/installation/If you still have an issue with this we would be interested to know what the plugin author has to say about it.
Best regards,
Vinay-
This reply was modified 9 years, 3 months ago by
Vinay.
Hey rdswestnet,
Access the themes folder via FTP in wp-content/themes and rename Enfold folder to Enfold-old or simply backup this folder and delete it (your data won’t get affected as it will be stored in database) any custom modifications manually added to php files will be lost.
Go ahead and install the theme via FTP – http://kriesi.at/documentation/enfold/updating-your-theme-files/
Best regards,
Vinay-
This reply was modified 9 years, 3 months ago by
Vinay.
Hey jeffersonh,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#scroll-top-link { display:block!important; }Best regards,
VinayHey nuncer,
Menu item colors can be changed from Enfold > Advanced Styling > Main Menu
If that does not work please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#top #header .av-main-nav > li > a .avia-menu-text, #top #header .av-main-nav > li > a .avia-menu-subtext { color: #303030!important; }Best regards,
VinayHey bleuvert,
To make equal colum icon box.
1. Add the icon box inside the grid element of your choice.

2. In the setting for the first grid elements select Equal height.

Best regards,
VinayHi,
If the issue persist in the default theme it will probably something to do with plugin/s as the issue persist when the theme is not active.
If you have done the plugin conflict test and found that no other plugin is having a conflict while WooCommerce is active we would be interested to know what the plugin author has to say about this.
Best regards,
VinayNovember 2, 2016 at 10:24 pm in reply to: Column Margin-Top -400px display not right on mobile device #707399Hi,
As I understand for some reason the contents of the second section is pushed under the first section’s background image. We tried to correct this but it appears there may be a html tag that is not closed correctly white adding the content which might be causing the conflict. Please check for any such issues.
At the moment only the temporary fix works on the page with the overlapping issue.
We created a test page (link in private) and tested the same layout in my android phone. It looks good on my end please check the same on your end and add your elements or re-create the page should resolve this issue for you :)
Best regards,
Vinay-
This reply was modified 9 years, 3 months ago by
Vinay.
Hi,
The sidebar is not changing because of the codeblocks in the page.
The page works correctly after removing all the codeblocks.It is possible a html tag is not closed correctly in the custom code added.
To find which codeblock element is causing the issue.
Remove one clodeblock at a time, update the page and refresh the frontend to see if the correct sidebar appears.Once you find out which code is causing the issue please check the scouce code.
Best regards,
Vinay-
This reply was modified 9 years, 3 months ago by
Vinay.
November 2, 2016 at 8:48 pm in reply to: Google conversion Pixel on click button doesnt count #707339Hey ThoNeumann,
Thank you for contacting us.
While adding custom jQuery code to wordpress functions.php the “$” sign should be replaced with word “jQuery”.
Your code should look like:
function add_custom_script1(){ ?> <script> (function($){ jQuery(window).load(function() { jQuery(‘.terminus a’).on(‘click’, function() { ga(‘send’, ‘event’, ‘Button’, ‘click’, ‘Termin vereinbaren’); }); })(jQuery); </script> <?php } add_action(‘wp_footer’, ‘add_custom_script1’);Try the above code and let us know if you have any issues.
Best regards,
Vinay-
This reply was modified 9 years, 3 months ago by
Vinay.
Hi,
As per the info on the LayerSlider website it should work fine with php7 http://docs.offlajn.com/layer-slider/23-first-steps/91-requirements
Every site is setup up in a differnt way and uses different settings and in some cases this may cause a conflict. Please try downgrading the php version and see if that works.
Best regards,
VinayHey Mickyhood,
Thank you for reaching out to us, please elaborate what is the exact issue ?
If you are experiencing an error message such as “Oops something went wrong” that is because Google services like the map feature is now constrained to work with an API key. It is easy to get the Google API key please refer to this link
If you already created an API key please delete all old API key’s from google account to avoid a conflict.
While setting up the API key make sure to add
*before and after the domain name without http, www or https in the URL.Example *.kriesi.at/*

Add your API key in the theme options Enfold > Google Services
Best regards,
VinayHey tennetno,
You may have to add wordpreak to the headings https://css-tricks.com/almanac/properties/w/word-break/
If you have any issues Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
Vinay-
This reply was modified 9 years, 3 months ago by
Vinay.
Hi,
If you like to use the stretched layout and make the content area look like a boxed layout and add a background image please use the below css
@media only screen and (min-width: 768px){ .html_header_top.html_header_sticky #top #wrap_all #main { max-width: 70vw!important; position: relative; left: 50%; transform: translateX(-50%); }} .wrap_all { background: url(/wp-content/uploads/2013/08/main-bg_tile.jpg) #F5F5F5; background-size: cover; background-position: fixed; }PLEASE NOTE: Since slider is inside the main content area it might appear to be inside boxed layout as well.
In your case I think you should use 2 colorsection elements one to add your slider and the other below it to add content and background image to it. This is the easiest way to achieve what you are looking for.
Best regards,
Vinay-
This reply was modified 9 years, 3 months ago by
Vinay.
Hey bpha,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.
But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
VinayHey aitormzn,
Please elaborate what exactly is the issue with typography on the site?
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)Best regards,
VinayHi,
We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayNovember 2, 2016 at 4:38 pm in reply to: header settings: logo, header social icons and search icon #707217Hey eKMUch,
1. Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.av-main-nav-wrap ul { float: right; }2. To display social icon next to main menu go to Enfold > Header > Extra Elements > Header Social Icons > Display in main header area.
3. use the below css code to fix search icon on hover.
#menu-item-search a { padding-right: 15px; }Best regards,
VinayHey Liubajelic,
I checked the dropdown menu on secondary menu and main menu of your site and it appears to be left aligned already. Did you sort this one out? Let us know if you have any issue. Please post us a screenshot of the issue and details about the device and browser.
Best regards,
VinayHey Theodor,
If you have WP installed in xxx.nl/wp/
What is installed in xxx.nl/wp/viceversa/ ?There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Upload wp and theme files to xxx.nl/wp/viceversa/
xxx.nl/wp/viceversa/ – This folder will have all the wp files
xxx.nl/wp/viceversa/wp-content/themes/enfold – This folder will have the theme files.Let us know if you have any questions.
Best regards,
VinayHey xxtita,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHey GuyMVI,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
/* Show mobile menu */ @media only screen and (max-width: 1024px) { nav.main_menu {display:none !important;} #advanced_menu_toggle, #advanced_menu_hide {display:block !important; } /* switch logo and menu position */ .container #advanced_menu_toggle, #advanced_menu_hide { position: absolute; right: 0; } .responsive .logo img { float: left; } .responsive #top .logo { width: 100%!important; } }
Best regards,
VinayHey condonpb,
It’s a bit strange why that is happening on the News page. I created a new page and tested the blog post element and it works fine(link in private). We recommend deleting the news page and re-create it.
Best regards,
Vinay -
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