Hi,

Please enable debug mode to view the shortcode in the default editor.

kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Let us knwo if this helps :)

Best regards,
Vinay

Hi,

Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hey Zeng,

A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test. If you still have any issues please get back to us with a precise link where we can see the issue and inspect the element in question to help you better.

Thanks for your cooperation :)

Best regards,
Vinay

Hi,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.sort_by_cat {
    display:inline-block;
    position: relative;
    left: 50%;
    transform: translateX(-50%);
}

Best regards,
Vinay

Hi,

Glad we could help! We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi,

If you do not want the default blog to show when someone visit your site… Please create a new page and add your custom message or content and set it as homepage from Enfold > Theme Options

Best regards,
Vinay

Hi,

I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay

Hi,

Looking at the code snippet it appears that you are trying to slide the menu from top. I checked your site and it loads up fine without any gap on top.
screenshot ->
http://i.imgur.com/M7B9UNl.png” alt=”” />

Like Yigit mentioned due to a caching issue you may not see the changes until the cached files are cleared in your browser.

Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

If you still have the same issue please try loading the site on a different system or use the below code in Quick CSS:

#mobile-advanced{
right:0!important;
top:-100%!important;
-webkit-transform: 	scale(1)!important;
-moz-transform: 	scale(1)!important;
-ms-transform: 		scale(1)!important;
transform: 			scale(1)!important;
-webkit-transform-origin: 0% 0%!important;
-moz-transform-origin: 0% 0%!important;
-ms-transform-origin: 0% 0%!important;
transform-origin: 0% 0%!important;
display:block!important;
}

.csstransforms3d #mobile-advanced{
-webkit-transform: 	scale3d(1)!important;
-moz-transform: 	scale3d(1)!important;
transform: 			scale3d(1)!important;
}

.show_mobile_menu #mobile-advanced{
-webkit-transform: 	translate(0, 100%)!important;
-moz-transform: 	translate(0, 100%)!important;
-ms-transform: 		translate(0, 100%)!important;
transform: 			translate(0, 100%)!important;
}



.csstransforms3d .show_mobile_menu #mobile-advanced{
-webkit-transform: 	translate3d(0, 100%, 0)!important;
-moz-transform: 	translate3d(0, 100%, 0)!important;
transform: 			translate3d(0, 100%, 0)!important;
}

.container #advanced_menu_toggle, #advanced_menu_hide {
     right: 20px!important;
    top: 58px!important;
    z-index: 999999!important;
}

Best regards,
Vinay

• This reply was modified 9 years, 2 months ago by Vinay.

Hi,

Sorry for the delay, To check the issue we need the login credentials to your wordpress site (in the “private data” field), so we can take a look at your backend.

Login credentials include:

• The URL to the login screen.
• A valid username (with full administration capabilities).
• As well as a password for that username.
• permission to deactivate plugins if necessary.

Best regards,
Vinay

Hi,

To increase the wordpress memory limit please access wp-config.php file and add the below line at the bottom

define('WP_MEMORY_LIMIT', '256M');

For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.

Best regards,
Vinay

Hi,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

However you can give these plugin a try
https://wordpress.org/plugins/wp-show-more/
https://wordpress.org/plugins/jquery-collapse-o-matic/
https://wordpress.org/plugins/wp-showhide/

Best regards,
Vinay

Hey mleite1,

I’m unable to view any content on your site.

Please elaborate the issue and share a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

Hi,

Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hey wormwoody,

Thank you for the kind words, Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.slide-meta {
   display:none;
}

Best regards,
Vinay

Hey alexanderjohannes,

You do not need js or any other function to add the live image on specifiv catogery.

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

.category-live .av-masonry-image-container:before {	
  position:absolute;			
  content: " ";  
  width: 100px;
  height: 41px;
  background: url(https://www.kostenlose-online-kongresse.com/wp-content/uploads/2016/11/live.png) no-repeat;    
  z-index:999999!important;
  background-position: 0px 10px
}

Best regards,
Vinay