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Viewing 30 posts - 4,141 through 4,170 (of 10,428 total)
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  • in reply to: Creative Studio demo file import #730476

    Hi,

    I tried to reset the database and import the data but i think it deleted the user you created as well.

    Mostly due to the memory issue on the server the import is not working but do not worry there are more ways to import the demo.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up or import the theme settings from Enfold > Import/Export tab and upload if any images are missing from backend once the XML file is imported.

    Studio demo
    Studio demo theme settings

    If you still have any trouble please enable debug mode which will allow you to paste page short code

    Create a new page and copy the page short code from here and publish the page.

    Import the theme settings from the above link :)

    Best regards,
    Vinay

    Hi,

    Please add “max-width:100%!important;” to the footer container to make it full width :)

    Your code should look like below :

    
    #footer > .container {
       max-width:100%!important;
       background:rgba(0,0,0,0.8)!important;          
    }

    Best regards,
    Vinay

    in reply to: Unwanted thin line along bottom of color section #730418

    Hi,

    Glad we could help!
    We really appreciate it if you take a minute to review our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Enfold #730415

    Hey Katia,

    You can login to envato network and visit http://www.themeforest.net and go to the setting where you can find the API key.

    Please note this is a very old version and you may have to take a backup before updating the theme just to be on the safer side.

    This is a presale queue for technical support please register here https://kriesi.at/support/register

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
    Example : https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

    • This reply was modified 9 years ago by Vinay.

    Hi,

    I understand what you are trying to do, the shortcode cannot be used directly in footer.php file.

    Please paste the html code of the menu (see private content) in the footer.php at the very top before the

    <?php 

    This will display the menu on top of the footer on all pages for you :)

    Best regards,
    Vinay

    • This reply was modified 9 years ago by Andy.
    in reply to: Mobile submenu's not reachable to click #730397

    Hi,

    Thank you for your kind words, we would be glad to help you with this customization and hopefully add this in our future updates, but at the moment there is no easy way to do this by using a small custom code snippet.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads

    To know more about enfold features please check – http://kriesi.at/documentation/enfold/

    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Contact form not working anymore #730394

    Hi,

    We need to take a closer look at the issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    in reply to: color section #730393

    Hi,

    It appears you have managed to add the transparency on mouseover.

    To place the button 20px from bottom please change the bottom value from 0 to 20px in “push-bottom”.

    So your code should look something like :

    .push-bottom {
        position: absolute;
        bottom: 20px;
        left: 50%;
        transform: translateX(-50%);
    }

    Best regards,
    Vinay

    in reply to: Space between page title and visual editor text #730369

    Hi,

    Please enable custom css class name by placing a code snippet to your functions.php file as mentioned in this link http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Add custom class name to the textbox to avoid changing all the padding and margins sitewide.

    In the below code change “avia_textblock” and “av_textblock_section” to the custom css class name.

    .template-page.content  {
    padding-top: 0 !important;
    }
    .main-title.entry-title {
    	margin-bottom: 0 !important;
    }
    .avia_textblock p, .av_textblock_section {
    	margin-top: 0 !important;
    }

    This should fix the gap :)

    Best regards,
    Vinay

    in reply to: Link target="_blank" not working correctly #730364

    Hi,

    Yes please, the child theme should be left as it is.

    For testing purpose after manually updating the theme please activate the main theme (the site may look a little different because all your settings are saved in child theme).

    If the issue does not persist activate the child theme :)

    Best regards,
    Vinay

    in reply to: WooCommerce – Return to Shop Button Render Issue #730363

    Hey Skuff,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Vinay

    in reply to: Center menu – White space below #730359

    Hi,

    To make the code work on all of the pages on your site please remove the page-id-xx or the .home from the code.
    Your code should look like :

    #main {
        padding-top: 80px !important;
    }

    Best regards,
    Vinay

    in reply to: Modify archive page layout #730357

    Hey Frits,

    In the blog post element did you try changing the column and post number?

    If you still have any issue please deactivate all the active plugins and let us know if it makes any difference.

    Best regards,
    Vinay

    Hi,

    It appears you have added the image which already has a black overlay this is the easiest way to achieve what you are looking for.

    If you like to do it the css way, then…

    Remove the background image from theme options and use the css below

    
    #footer{
       padding:0!important;
    }
    .footer_color {
       background:rgba(0,0,0,0.5) url('https://ofn.nightcup.at/wp-content/uploads/2016/12/feuerwehr-nenzing-8.jpg');
       background-size:cover;
    }
    #footer > .container {
       background:rgba(0,0,0,0.8)!important;          
    }

    Best regards,
    Vinay

    in reply to: Header visibility and transparency problems #730284

    Hi,

    Glad the issue is sorted for you!
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Mobile submenu's not reachable to click #730281

    Hi,

    I think that was due to a caching issue. The site appears fine on my end after clearing the cache.

    You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    Hey marioeiterer,

    A lot has changed over the years, could you let us know exactly what you are trying to achieve?

    It appears you have added some custom css with !important rule due to which I’m unable to set the background property for the footer.

    Please remove any modifications you have added and post your login details so we can take a closer look at this issue.

    Best regards,
    Vinay

    in reply to: same height on package offer #729987

    Hi,

    You are most welcome!

    To adjust the button position please try changing the bottom value in the above code to 10px or 20px or -30px any value that suit your design.

    To adjust the bottom space change the value of ” padding-bottom “.

    Hope this helps :)

    Best regards,
    Vinay

    in reply to: when sending mail from form i dont receive the mail #729986

    Hi,

    Yes it should resolve the issue for you :)

    We will keep this ticket open please feel free to get back to us in case you have more question in future.

    Thank you for using Enfold.

    Cheers,
    Vinay

    in reply to: How to align icon list into centre #729984

    Hi,

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

    in reply to: Add a heading/title above widget_nav_menu #729983

    Hi,

    I checked your site and the widget_nav_menu appears before the text widget you have added. Please change that in the sidebar widget so that the text widget with “Our Members” appears first and then the other widgets below it.

    If you still have any issue please share a mockup of the end result you are trying to achieve so we can help you better.

    Best regards,
    Vinay

    in reply to: Update to latest version #729980

    Hi,

    Yes please rename the current theme folder as “enfold_old” and create a new folder “enfold” and upload the theme files directly into this folder.

    Please note: If you are not using a child theme and have added any custom code to any php files it will have to be redone after uploading the new theme files.

    Best regards,
    Vinay

    in reply to: Display on WordPress Android app #729969

    Hi,

    Thank for the clarification.
    At the moment we are supporting all major browsers like Chrome, FF, IE etc which are popular and widely used.
    May be in the future we will add support to the wordpress android app :)

    Thank you for your understanding.

    Best regards,
    Vinay

    in reply to: Contact form not working anymore #729964

    Hey sumeriansun,

    Please update the theme to the latest version 3.8.4 if you have not.

    Did you install any plugins? just before the problem started?

    Access the folder ‘/wp-content/themes/’ from hosting control panel > file manager or via the FTP tool and rename the ‘enfold’ folder to ‘enfold-old’.

    Download a fresh copy of enfold theme and extract the ‘enfold’ theme folder from the downloaded package and upload it to same location ‘/wp-content/themes/’ this should fix the issue.

    Please refer to the link below for more info on updating the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Do not worry about the data it will be safe :)

    If you are using the latest version let us know where we can see the issue by providing a link to the page where we can see the issue.

    Best regards,
    Vinay

    in reply to: color section #729961

    Hey diefleischerei,

    To pust the text to the top and button to the bottom Please enable custom css class name by placing a code snippet to your functions.php file as mentioned in this link http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

    Then give the text box a class name “pust-top” and the button element “push-down”

    .pust-top {
        position: absolute;
        top: 0;
        left: 50%;
        transform: translateX(-50%);
    }
    
    .push-bottom {
        position: absolute;
        bottom: 0;
        left: 50%;
        transform: translateX(-50%);
    }

    To hide the text only in mobile add the below css to Quick css section and give the text box an additional class name “only_desktop”

    Note : The text box will have two class names “pust-top only_desktop” and there should be a space to separate the class names

    /*Show only in mobile or desktop*/
    
    @media only screen and (min-width: 769px) {
    .only_mobile { display: none !important; }}
    
    @media only screen and (max-width: 768px) {
    .only_desktop { display: none !important; }}

    Hope this helps :)

    Best regards,
    Vinay

    in reply to: Contact form is not responsive on any type of Ipad #729946

    Hey bulavadesign,

    The contact form looks fine on my end. Try to hard refresh the page a few times on the iPad and if you still have any issue please upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)

    Best regards,
    Vinay

    in reply to: Enfold contact form work with zapier? #729832

    Hey Marcello,

    I am afraid you’ll need to contact the zapier or the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!

    Best regards,
    Vinay

    in reply to: How to align icon list into centre #729831

    Hey pimroll,

    Please use 1/4, 1/2, 1/4 or 1/3, 1/3, 1/3 columns and insert the icon list in 1/2 or the center 1/3 section.

    Let us know if you have more questions :)

    Best regards,
    Vinay

    in reply to: Display on WordPress Android app #729828

    Hi,

    I checked your site on my Android phone and all the pages look fine on my end. I believe it is a caching issue on the browser which is not refreshing the js from the cache. The other reason could be because the enfold theme was not activated while viewing the site.

    Please check the attached screenshot.

    Best regards,
    Vinay

    in reply to: Header #729797

    Hey sjidesign,

    We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

Viewing 30 posts - 4,141 through 4,170 (of 10,428 total)