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Hi!
1. Please uninstall the LayerSlider by adding the code mentioned in this link http://kriesi.at/documentation/enfold/deactivate-the-layerslider-plugin/
2. Access the LayerSlider folder via FTP in wp-content\themes\enfold\config-layerslider
3. Delete all the layerSlider files and download a fresh copy of the theme files from themeforest and upload only the Layer Slider files to the same location.
4. Re-activate the Layer Slider by removing the code from functions.php file.
Please let us know if this helps.
Regards,
VinayJanuary 12, 2017 at 6:27 am in reply to: Understanding Columns and Rows (Rather not understanding well) #732484Hi,
You are most welcome :)
We need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayJanuary 11, 2017 at 4:30 pm in reply to: Remove 5-10% transparent background on the glassy header #732119Hey nadjar,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.av_header_glassy > div { background:transparent!important; }Best regards,
VinayHi,
We would love to help you but I’m unable to view your website at the moment

Please check your site again on http://downforeveryoneorjustme.com/
Let us know when we can access it.
Best regards,
VinayHey jelle,
Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VinayJanuary 11, 2017 at 3:37 pm in reply to: Add other services to Social Share Buttons content element? #732082Hey thomaslindvig,
To add a custom social share icon please check this link http://kriesi.at/documentation/enfold/custom-social-icons/
Best regards,
VinayHey mooieRDesign,
Please copy the page link and paste it where it say’s Button link

If you are not able to do the same we need to take a closer look at it Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHey Christian Fessel,
We would love to help you if you have any pre sale questions however for technical support please register here kriesi.at/support/register
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example : https://kriesi.at/support/enfoldScroll to the bottom of the page to open a new ticket.
Best regards,
VinayHi,
Demo data can be imported without over writing your theme settings by using XML file from Admin > Tools > Import > WordPress
Make sure to check the option “Download and import file attachments” while importing.Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.
Default demo
Business Flat
App Showcase
Church Demo
Construction Demo
Cunsulting Demo
Gym DemoIt is not necessary to import any pages :) If you like to import the main theme settings to child theme it can be done using the Import/Export tab in Enfold theme settings.
Best regards,
VinayHey Jean-Francois,
There are many lightbox plugins but you don’t need any of there it can be easily achieved with just the enfold theme features.
1. Please create a new page with your text and on the right side of the page hide the header and footer.
2. Use a icon or a button element and put the page link in there and select open in same window.Just add “?iframe=true” to the end of the page link http://site.com?iframe=true
Best regards,
VinayJanuary 11, 2017 at 2:40 pm in reply to: Understanding Columns and Rows (Rather not understanding well) #732063Hey grahambayne,
1. Please enable Custom CSS class for ALB elements
Then for the 1/3 column give a class name “push-right”.
2. Add this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.push-right { float: right; }Do not worry if it shows similar to your mockup in admin but it will work fine on the frontend :)
Best regards,
VinayHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Glad it’s sorted!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Thank you for setting up the menu.
I thought the widget area code was also removed and tried to setup the widget area again however this caused an error to show up. In the functions.php file we need to remove the last functions related to the header widget.
add_action( 'ava_after_main_menu', 'enfold_customization_header_widget_area' ); function enfold_customization_header_widget_area() { dynamic_sidebar( 'header' ); }Can you please provide us a temporary FTP access (via private data field)?
Best regards,
VinayHi,
Please update the theme to 3.8.4 and try the API key in private message.
Let us know if this helps.
Best regards,
VinayHi,
I do not see the google maps on both the pages. Please delete the API key from google API manager and create a new API it should work fine. If yous till have any issue please share the wordpress admin credentials and your google credentials in private so we can create a new API key and test it for you.
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
.av-main-nav > li > a { border: none!important; }Best regards,
VinayHey Adam,
Thank you for letting us know we really appreciate it :)
I have informed Kriesi about the same.
Best regards,
VinayHi,
Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey Momentummediaab,
Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)
Best regards,
VinayHi,
Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.
To increase the wordpress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.Alternatively demo data can be imported using XML file from Admin > Tools > Import > WordPress
Make sure to check the option “Download and import file attachments” while importing.Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.
Shop demo
Shop demo theme settingsBest regards,
VinayHi,
Please add
overflow-y: auto!important;to “.sidebar” in the above code this will scroll the sidebar content on pages with less content.
Best regards,
VinayJanuary 11, 2017 at 7:53 am in reply to: How to fix blog post title overlapping in mobile mode? #731917Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width:767px){ .html_elegant-blog .avia-content-slider .slide-entry-title { font-size: 16px !important; }}Best regards,
VinayJanuary 11, 2017 at 7:17 am in reply to: How to have a full width submenu automatically display on all pages #731903Hi,
1. I have tested this code and it works don’t worry about the old reply at the moment.
3. In Appearance menu > main menu >
Delete the about menu and create a custom link with just “#” in the link option. Then add the rest of the submenus to the About menu.
Best regards,
VinayHi,
Please update the code in functions.php to
function bannerTop(){ ?> <script> jQuery(document).ready(function() { jQuery('#header').prepend( "<a href='https://www.bodylab24.de/'><div class='banner-top'> </div></a>" ); }); </script> <?php } add_action('wp_footer', 'bannerTop');And the css code in Quick CSS to
.banner-top{ min-height:90px; width:100%; background:url('https://www.eiweisspulver-test.com/Bodylab728x90.gif') no-repeat center center ; background-size: contain; } .header-scrolled .banner-top{ display:none; }Best regards,
VinayHi,
Every section of the service should have a unique #ID
I did not see unique section ID for any section on service page and correct link format in the service icon options.
I have setup another example for you please check
1. The link structure in “Digital Social Media” Icon edit option on homepage.

2 Each section of the service should be wrapped in a color section with a unique section ID

Go ahead and click on the “Digital social media” Icon on the homepage it will take you to the service section.
Please follow the instructions correctly and try to setup the rest of the icons in the same manner and it will work :)
Best regards,
Vinay-
This reply was modified 9 years ago by
Vinay.
January 10, 2017 at 10:22 am in reply to: is this possible with enfold theme, images and text ! #731483Hey stephen,
It’s not clear what exactly you want to do? But i’m assuming you like to achieve something similar to the below screenshot?

This can be done using a color section element with a background image and adding a special heading or a text element.
Best regards,
VinayHi,
Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
We really appreciate it if you review our theme on themeforest https://themeforest.net/downloadsThank you for using Enfold :)
Best regards,
VinayHi,
The search feature on your site is working fine please see below screenshot.

To find out what’s breaking the design
1. please remove all custom code related to the search and refresh the page. This should bring back the results but may look different.
2. Add the code back one block at a time and refresh the page.
Best regards,
Vinay -
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