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Hi,
Sorry for the delay. This issue is due to custom modification or code added. Please remove any code added and let us know so we can further investigate this issue.
Best regards,
VinayHi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
#header_main_alternate { z-index: 2; top: 0; right: 0; position: absolute; }Best regards,
VinayHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
We need to take a closer look at the settings Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayJanuary 16, 2017 at 11:45 am in reply to: How to align a masonry element to the right in RTL language site #733979Hi,
1. Please try adding this at the very end of your themes / child themes functions.php file:
https://kriesi.at/support/topic/rtl-sortedreverse-functions-problem/#post-3841722. Add this to Quick CSS:
.av-masonry { padding: 0 50px; }Best regards,
VinayHi,
Sure we will help you with this customization :)
Remove the earlier code and try this in Enfold > General Styling > Quick CSS
.main_menu ul > li > a { color:#FFF!important; background: #147cb4; } .header_color .main_menu ul:first-child > li a, .header_color .main_menu ul:first-child > li a:hover { color:#000!important; background: #FFF; }Best regards,
VinayHey danldurall,
To add your own icons and use them in the theme please check this link http://kriesi.at/documentation/enfold/adding-your-own-icon-fonts/
Thank you for using Enfold :)
Best regards,
VinayJanuary 16, 2017 at 9:06 am in reply to: Turning on "custom css for all ALB" support crashed my local WP/"framework" #733950Hi,
Glad it’s sorted for you!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayJanuary 16, 2017 at 9:04 am in reply to: Align Phone Number Header Phone Number/Extra Info with Logo on the right #733949Hi,
Thank you for making the changes. We have added the below css in Quick CSS please review the site :)
/* Header Widget*/ #top-info .main_menu{ margin-right:0px; } .widget-info .top-info { display:block; clear:both; } #header_main .widget { clear:none!important; top-info:0%; transform:translateY(-100%); right:0; font-size:11px; position:absolute; line-height:14px!important; } .main_menu { clear: none; position: absolute; z-index: 100; line-height: 30px; height: 100%; margin: 0; left: 20%; } @media only screen and (max-width:989px) { #header_main .widget { right:90px; }} .widget-info .top-info:before, .widget-info .btm-info:before { display: inline-block; font-family: "dashicons"!important; text-decoration: none; speak: none; position:absolute; left: -20px; } .widget-info .top-info:before { content: "\f525"; } .widget-info .btm-info:before { content: "\f102"; }Best regards,
VinayJanuary 16, 2017 at 7:43 am in reply to: Hyperlinks to section id specific colour sections giving me and others an error #733925Hey Jambo,
It appears wordpress is installed inside a folder name “wp ” hence all your URL’s will have this folder name.
The correct URL you need to use is http://YOUR-SITE.co.uk/wp/accommodation/#alpine_retreats
Best regards,
VinayHi,
To upload the custom fonts manually using CSS code please follow the below steps:
1. Generate the webfont kit from https://www.fontsquirrel.com/tools/webfont-generator
2. Extract The files and copy the @font css code from stylesheet.css to Enfold child theme styles.css or Enfold > General Styling > Quick CSS@font-face { font-family: 'YOUR-FONT-NAME'; src: url('YOUR-FONT-NAME.woff2') format('woff2'), url('YOUR-FONT-NAME.woff') format('woff'); font-weight: normal; font-style: normal; }3. Copy the woff and other font files to child theme folder.
4. Now you can start assigning new font family to headings and paragraph using custom css in your child theme styles or in the Quick CSS section
NOTE: If the below code don’t change anything deactivate caching plugin and try adding “!important” to the font-family: ‘YOUR-FONT-NAME’!important;p { font-family: 'YOUR-FONT-NAME'; font-size: 18px; }Another way to do this would be to use a plugin like https://wordpress.org/plugins/use-any-font/ which will make the job of assigning fonts very easy.
Hope this helps :)
Should you require any further assistance please feel free to get back to us.
Best regards,
Vinay-
This reply was modified 9 years ago by
Vinay.
Hey Martina,
Please check this link to download the ready to use child theme for Enfold :)
Best regards,
VinayHi,
Please check this link to download the child theme files http://kriesi.at/documentation/enfold/using-a-child-theme/
Best regards,
VinayJanuary 15, 2017 at 10:28 pm in reply to: Disable Mobile Menu and Keep Main Menu and Search Icon #733822Hi,
Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
@media only screen and (max-width: 767px) { .responsive.html_mobile_menu_tablet .main_menu .avia-menu { display: inline-block!important; position: absolute; right: 0; top: 0; } .responsive .logo img { max-width: 85%; }}Best regards,
Vinay-
This reply was modified 9 years ago by
Vinay.
Hey Rio1,
Even if you have not added any css code we recommend using a child theme just in case if you need to make any changes in the future.
The main theme settings can be imported to child theme easily so you do not have to start over after installing the child theme.
Activate the child theme first and import the main theme settings from Enfold > Import / Export section.Best regards,
VinayJanuary 15, 2017 at 10:12 pm in reply to: How to align a masonry element to the right in RTL language site #733820Hey DROR,
I checked your site but the design appears to have changed?
Would you mind providing a precise link to the page, showing the elements in question? We need to be able to inspect them in order to help :)Best regards,
VinayHey azizurkhan,
To add WooCommerce products to wordpress menu
1. Select the products from screen options

2. Select the products and add them to menu from Appearance > Menu > Products

Best regards,
Vinay-
This reply was modified 9 years ago by
Vinay.
Hi,
You need to enter the code in functions.php please check the link @Basilis provided for details.
There could be various reasons why this is happening.
1. Memory issue.
2. Plugin Conflict.1. Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.
To increase the wordpress memory limit please access wp-config.php file and add the below line
define('WP_MEMORY_LIMIT', '256M');For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.2. A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.We await the results of your plugin compatibility test.
Thanks for your cooperation :)
Best regards,
VinayHey Matt_Messer,
I check the layer slider list and found some 6 sliders who’s name starting with Enfold.
Please provide more info… was it a Layer Slider ?
If so do you remember the slider name?Best regards,
VinayJanuary 15, 2017 at 8:34 pm in reply to: Is it possible to move copyright footer under navigation #733804Hi,
@Guenni007 thank you for sharing the solution :)
@tivo_designs please try the solution provided by @Guenni007 and let us know should you need any further assistance.Best regards,
VinayHi,
Hope you are using the latest version of the theme but if it’s not working for you due to a plugin conflict please remove the API key from the theme options and install this plugin https://wordpress.org/plugins/api-key-for-google-maps/ Go to the plugin options and enter the API key in private message it should work fine for you :)
Best regards,
VinayHey iwallace,
To achieve what you are looking for please follow the steps below:
1. Enable custom css class name support for ALB elements http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
2. Use 1/2 column elements instead of 1/4 and give it a class name col-50p
3. Add the below css in quick css.
@media only screen and (min-width:1281px) { .col25p { width:24%!important; } .col25p.first { margin-left: 3%!important; clear: none!important; } .col25p.column-top-margin { margin-top: 0px!important; } .col25p.av_one_half{ margin-left:1%!important; }}Best regards,
VinayJanuary 15, 2017 at 12:51 pm in reply to: Understanding Columns and Rows (Rather not understanding well) #733728Hi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
We need to take a closer look at the settings Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
VinayHi,
Thank you for choosing Enfold :)
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Please feel free to get back to us in case you have any questions.
Best regards,
VinayHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHi,
Glad we could help!
We really appreciate it if you rate our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
VinayHey neonlights79,
Sometimes wordpress preview don’t render correctly. Please publish it as a private page and let us know if you still have an issue.
Best regards,
Vinay-
This reply was modified 9 years ago by
Vinay.
Hi,
Please create a child menu as it will help you save all modification in one place and update the main theme in the theme folder :)
Best regards,
Vinay -
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