Page 130 – Support | Kriesi.at – Premium WordPress Themes

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January 28, 2017 at 11:49 pm in reply to: Hide mobile menu top only scroll #739849

Vinay
Inactive Moderator

Hey UNBUENPLAN GROUP,

Please clarify by top menu if you are referring to the main menu and icon or the top bar with social icons?

Currently I see that the top bar with social icons are hidden while scrolling.

If you like to hide the whole header while scrolling please unsticky the header from Enfold > Header > Header behavior > Sticky Header

Best regards,
Vinay

January 28, 2017 at 11:46 pm in reply to: Malwares stuck in the theme… #739846

Vinay
Inactive Moderator

Hey Patrick,

We recommend you contact the hosting provider and see if they can run a check on their server and remove the malware.

You can also try using a plugin like https://wordpress.org/plugins/gotmls/

Best regards,
Vinay

January 28, 2017 at 11:43 pm in reply to: How to change background color and font color for one page? #739845
Vinay
Inactive Moderator
Hey xuamox,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top.page-id-1088 #main .container_wrap:first-child {
    background: #000!important;
}
```
Best regards,
Vinay
January 28, 2017 at 11:39 pm in reply to: How to increase font size for masonry gallery element title & excerpt #739843

Vinay
Inactive Moderator

Hi,

Please try adding the code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

Best regards,
Vinay

January 28, 2017 at 11:38 pm in reply to: Theme #739842

Vinay
Inactive Moderator

Hey Pascal Hoogewerf,

One standard theme license will allow you to create one website in an ideal situation. You will need to purchase the theme 5 times in this case.

Please refer to this link for more clarity https://themeforest.net/licenses/faq

Best regards,
Vinay

January 28, 2017 at 11:36 pm in reply to: position icon list in center of column #739840

Vinay
Inactive Moderator

Hi,

Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

January 28, 2017 at 11:35 pm in reply to: enfold- hotel demo #739839

Vinay
Inactive Moderator

Hi,

We will keep this ticket open for you, please get back to us in case you need any further help :)

Best regards,
Vinay

January 28, 2017 at 11:35 pm in reply to: Different Menu on Mobile #739838

Vinay
Inactive Moderator

Hey soundstrat,

It should work :)

Please make sure the “class name” is set correctly for the menu items in Appearance > menu after the css code is added in Enfold > General Styling > Quick CSS

Best regards,
Vinay

January 28, 2017 at 11:34 pm in reply to: Click to call in the header #739837

Vinay
Inactive Moderator

Hey dorisraeli13,

To make clickable phone links please check https://css-tricks.com/the-current-state-of-telephone-links/

Best regards,
Vinay

January 28, 2017 at 11:33 pm in reply to: Hide slash after date #739836
Vinay
Inactive Moderator
Hey kilimats,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
.text-sep-date {
   display:none;
}
```
Best regards,
Vinay
January 28, 2017 at 11:29 pm in reply to: update to WP 4.7.2 not in dashboard #739834

Vinay
Inactive Moderator

Hey weddingmuseum,

Wordpress can be updated from WordPress Dashboard > Update

If you already tried that and is still not working it’s not a theme related issue you may need to update it manually bu replacing the wordpress files via FTP except the plugins folder and the config files. Please take a backup of the site before doing so.

For detailed info please check https://codex.wordpress.org/Upgrading_WPMU

Best regards,
Vinay

January 28, 2017 at 11:24 pm in reply to: icon box on phones not showing correctly #739832
Vinay
Inactive Moderator
Hi,

We have added the below css in Enfold > General Styling :
```
@media only screen and (max-width: 767px) {
div .av_one_third {
    width: 100%!important;
    margin-left: 0%!important;
}}
```
Please review the site now :)

Best regards,
Vinay
January 28, 2017 at 11:08 pm in reply to: Disabling Date Range – Contact Form #739828

Vinay
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

January 28, 2017 at 11:06 pm in reply to: Builder keeps crashing/not saving #739826

Vinay
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

January 28, 2017 at 11:05 pm in reply to: Changing the bckgr color of full-width submenu #739825
Vinay
Inactive Moderator
Hey Remco,

To customise the full width submenu right click on the element and inspect in the #ID you should find something similar to #sub_menu1 you can use this #ID to add custom styling,
```
#sub_menu1 {
/* Your css here */
}
```
If you still have any issue please provide a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay
January 28, 2017 at 11:02 pm in reply to: Adding new fonts #739823

Vinay
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

January 28, 2017 at 11:01 pm in reply to: Header positioned on the bottom. #739822
Vinay
Inactive Moderator
Hey mfrangezmaribor,

Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#main{
	margin-bottom: 400px; /* Margin bottom value should be equal to the height of the header */
}
#header {
    position: fixed;
    width: 100%;
    bottom: 0;
    left:0;
    right:0;
    z-index: 10000;
}
```
Best regards,
Vinay
January 28, 2017 at 11:00 pm in reply to: How to add spacing between menu item and subtitle of menu item #739819

Vinay
Inactive Moderator

Hi,

Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

January 28, 2017 at 10:58 pm in reply to: Glassy Header Widget Control #739818

Vinay
Inactive Moderator

Hey amador918,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

January 28, 2017 at 10:58 pm in reply to: Fixed size structure for display tv screen #739817
Vinay
Inactive Moderator
Hi,

1. To make the footer always visible on the page Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#main{
	margin-bottom: 165px;
}		
#footer, #socket {
    position: fixed;
    width: 100%;
    bottom: 0;
    left:0;
    right:0;
    z-index: 10000;
}
```
2. Not sure if you are using a sidebar, in case if you are using and would like to change the ration to 30% and 70% it can be done from Enfold > General Layout > Dimension

To add background colors Please enable custom css class name by placing a code snippet to your functions.php file as mentioned in this link http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/

Use the custom css class names to target individual blocks and add background color property to it.

If you are not using the sidebar you can achieve 30% and 70% ratio by using correct grid size or columns.

Best regards,
Vinay
January 28, 2017 at 10:50 pm in reply to: Looking For Help Building A Website. And Finishing An Old One. Options? #739814

Vinay
Inactive Moderator

Hey Astrongtower,

Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Vinay

January 28, 2017 at 10:47 pm in reply to: Fullscreen Slider #739812
Vinay
Inactive Moderator
Hi,

Returning the slider to the first slider when the user scroll back to the top will make the other slides almost invisible to the users as they will have to wait for the other sliders to show while on the page but most users only view the site for a few seconds. If your intention is to make the first slide visibility high this is the way to go. Unfortunately it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if its really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Vinay
- This reply was modified 9 years ago by Vinay.
January 28, 2017 at 10:43 pm in reply to: Ajax search in page content #739811

Vinay
Inactive Moderator

Hey Zest,

To add a search bar as a widget on any page please refer to this link here https://kriesi.at/support/topic/shortcode-or-function-to-add-search-in-custom-locations/#post-436832

Best regards,
Vinay

January 28, 2017 at 10:36 pm in reply to: Product Slider Equal Sizes #739807

Vinay
Inactive Moderator

Hey Vincent,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

January 28, 2017 at 10:35 pm in reply to: Logo Centre, menu items to the left and right? #739805
Vinay
Inactive Moderator
Hi,

Thank you for the clarification Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:
```
#top #wrap_all .header_color.av_header_transparency {    
    min-height: 67px;
}

 /*Trigger mobile menu at 1000px browser width*/
@media only screen and (max-width: 1000px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
Best regards,
Vinay
January 27, 2017 at 4:43 pm in reply to: Sidebar always appears below main-content instead of left side ?!? #739464

Vinay
Inactive Moderator

Hey suppenhuhn,

Sidebar usually appears below the content if a full width element like a slider or a color section is used and this is intended. You can instead try using the grid section if that works for your design.

If you are not using any fullwidth element and still the sidebar shows below the content would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Vinay

January 27, 2017 at 4:00 pm in reply to: Hyperlinks to section id specific colour sections giving me and others an error #739438

Vinay
Inactive Moderator

Hi,

I have updated the URL as suggested above and everything works fine now!

Please review the site and let us know if you have any questions.

Best regards,
Vinay

January 27, 2017 at 3:51 pm in reply to: Flags in header on frontpage only #739432

Vinay
Inactive Moderator

Hi,

Glad we could help!
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

January 27, 2017 at 3:50 pm in reply to: Full width semi-transparent header not full width on responsive. #739431
Vinay
Inactive Moderator
Hi,

We need to take a closer look at this issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Vinay
January 27, 2017 at 3:47 pm in reply to: Widget in Header #739428

Vinay
Inactive Moderator

Hi,

There was an issue with z-index:-1 in quick css of the widget I have updated it to 999 and is working fine now :)

Please review the site and let us know if you have any questions.

Best regards,
Vinay
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Posts

Viewing 30 posts - 3,871 through 3,900 (of 10,428 total)

← 1 2 3 … 129 130 131 … 346 347 348 →