Hey altaigenden,

There are many plugins available for this purpose and each one has a different feature, we haven’t tried any but they all should just work fine with Enfold. You can give this plugin a try https://wordpress.org/plugins/oa-social-login/

For fb comments you may have to use another plugin like https://wordpress.org/plugins/search.php?q=facebook+comments

Best regards,
Vinay

Hi,

Thank you for the credentials. I checked your site and the issue. There are various reason why this can happen and the error code 500 suggest that it is a server side issue. Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue.

To increase the wordpress memory limit please access wp-config.php file and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.

If that does not help it may be due to a corrupt .htaccess file please contact your hosting company and they should be able to fix it or generate a new one for you.

Best regards,
Vinay

Hi,

Thank you for the credentials.

1. To fix the responsive footer columns issue we have added the below code in quick css

/*----------------------------------------
// CSS 
// Responsive footer columns
//--------------------------------------*/

@media only screen and (max-width:767px) {
div .av_one_fourth { 
    width: 100%!important;
}}

2. It’s not clear what exactly you are trying to achieve but I’m assuming you like to show or hide some element in only desktop or mobile correct?

To do so please enable custom css class name first http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ ( I have enabled this feature already :) do not add this code again. )

Give the element a class name “only_desktop” or “only_mobile” to show only in desktop or only on mobile.

Add this code to the Quick CSS section under Enfold > General Styling :

/*Show only in mobile or desktop*/

@media only screen and (min-width: 769px) {
.only_mobile { display: none !important; }}

@media only screen and (max-width: 768px) {
.only_desktop { display: none !important; }}

3. Give this plugin a try to adjust the anchor links scroll position. https://wordpress.org/plugins/hash-link-scroll-offset/

4. There are multiple sections that share the same ID #about hence the link is not scrolling the the section you like. Please check the elements to which the link is scrolling and remove the ID if it is a duplicate ID. The links should work fine.

5. Feel free to make the logo as big as you like and add the below code to push the main menu up. Adjust the margin top value if you like to adjust the vertical position of the menu.

.main_menu {
    margin-top: -55px;
}

Request you to create new tickets for issues that are not related as it helps to provide solution faster and we can keep the focus on main topic :)

Best regards,
Vinay

Hi,

Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi,

Thank you for your understanding.
I hope you will be able to retrieve your account details with themeforest soon.
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold.

Best regards,
Vinay

Hi,

Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi,

I have selected the options in enfold settings as mentioned earlier and the social icons display in the main header area.

Please review the site now :)

Best regards,
Vinay

Hi,

Glad we could help!
Please take a moment to review our theme on themeforest https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)

Best regards,
Vinay

Hi,

To implement the ajax search on the page give this solution a try :)

Plugin approach
https://wordpress.org/plugins/relevanssi/

or customise theme files
https://kriesi.at/support/topic/enable-ajax-instantsearch-on-big-search-box-on-frontpage/#post-664248

Best regards,
Vinay

• This reply was modified 9 years ago by Vinay.

Hi,

I tried to troubleshoot this issue but the user role is not set to admin hence I’m unable to access the wordpress dashboard. Would you mind checking once again and then send us working login credentials?

The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

Best regards,
Vinay

Hey!

Some product names are longer than others so the vertical space taken by some products is more than others hence it is not of the same height. When you select 4 products there is enough space for all the product names to fit in 2 lines probably :)

There isn’t much you can do about this except to shorten the product names if you like to do that please use the below css

.product h3 {
max-height:30px;
overflow: hidden;
}

Adjust the height value to suit your design in the above code and if the above code don’t work we need to inspect the element in question please feel free to revert back to us with a link when every it is ready for us to access it, we are here to help you :)

Regards,
Vinay

Hi,

Please try the below css

#sub_menu1, #sub_menu1 a {
	background:orange;
}

Best regards,
Vinay

Hi,

No problem :) We love to help you with this issue. After taking a look at the site now it makes sense what you are trying to achieve.

Navigate to Dashboard > Enfold > Header > Extra Elements > Header Social Icons and make sure the option is set to “Display in main header area”.

The gap should automatically go away if you still have any issue please get back to us with the wordpress login details so we can take a closer look and if necessary we will add custom css and make it look like how you want it :)

Best regards,
Vinay

Hey Elsa,

We will surely help you :) and there is an easier way to do this.

1. Add the below code to Enfold > General Styling > Quick CSS

.push-right{
position:absolute;
right:20px;
top:50%;
transform:translateY(-50%);
}
@media only screen and (max-width:767px) {
.push-right{
position:relative;
right:auto;
transform:none;
}}

2. Add the below html in Enfold > Footer > Copyrights

<div class="push-right"> Text you like on the right side </div>

Best regards,
Vinay

• This reply was modified 9 years ago by Vinay.

Hey Jon,

I checked your site but could not see any errors. However if you still notice any errors on your end a plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

We await the results of your plugin compatibility test.

Thanks for your cooperation :)

Best regards,
Vinay